Total 3,347 process improvement manager job vacancies in Melbourne: 509 St Kilda Rd

What you will be doing:

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.

You are confident about your technical knowledge of hotel booking systems, including Opera.

This is an exciting opportunity for an individual with relevant experience to drive sales. As part of our strategy to increase the demand and market awareness for our business, you will play a vital role working within our Sales team to identify and drive new opportunities, exclusively new site locations. 

You’ll be part of a team which has members based in different states, working to develop and deliver on strategic objectives. Together, your efforts will aim to make a significant difference to the environment in New South Wales both through improved recycling and the reduction of litter.  

You're someone that has a proven record of success working autonomously, loves talking to people and can easily bring your authentic self to customer relations. Through this, you'll help us in establishing long-term relationships with a range of customers and partners including shopping centres, local governments, and charities and community groups.  

The main duties of the position include: 

• Demonstrate and build TOMRA’s local presence and knowledge 
• Generate Business Leads 
• Evaluate customers needs, determine best points of contact and build productive long-lasting new clients 
• Achieve set team-based sales KPI’s 
• Through the use of our CRM system provide progress of sales pipeline  
• Potential for future growth  
• Effectively and professionally manage relationships with internal stakeholders, keeping them well-informed and reassured of the progress of all opportunities. 

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!  

The Procurement Manager - Indirects plays a crucial role in the procurement portfolio within the Sodexo Australia Supply Management team and sets strategic direction for the Indirects Categories under management.

Reporting to the Head Indirects and Fleet Procurement, the role is responsible for executing procurement methodologies (source to contract), managing procurement projects and providing direct support across operations relative to supply chain requests, challenges and functional support

Who are we Looking for?

We seek a professional with experience across multiple categories, who is adaptable, agile and demonstrates a strong issue resolution and customer service focus.  You will have the capacity to play an active role in related inputs into all core bids and tenders, as well as drive client site mobilisation activities related to the supply.

Key Duties:

• Management of the source to contract process including development of a procurement register that details all engagements
• Set source to contract targets
• Liaise with project leads and procurement team by co-ordination of purchases to ensure total cost ownership and reduce risk
• Provide ‘off-shelf’ alternatives that form a differentiating offering, accurate and timely response to tenders
• Engage with the business development and projects teams to provide pre-established cost models per alternatives to support bid success
• Management of contracts to ensure cost, quality and delivery requirements
• Procurement analysis & reporting and maintain accurate sourcing cost models across all categories
• Procurement process compliance

Experience

• Minimum of 5 years experience in Procurement/Source to contract/Category management
• Min., Degree in Business, preferable in Supply Chain Management/ Procurement OR demonstrable experience and achievements in similar / relevant.
• Demonstrated experience of leading a range of procurement activities, ideally across Indirects/food services / manufacturing, FMCG, Retail, etc
• Experience in day-to-day category / supply management across in a fast-paced and dynamic multi-site / multi-product operating environment

Skills / Attributes

• Able to connect with diverse stakeholders across the business and functional groups to resolve day-to-day operational issues related to safety and security of supply in a timely manner, and to the full satisfaction of stakeholders.
• Well-developed functional experience, and financial / commercial / business acumen in supporting (and leading) the development and implementation of category strategies.
• Comfortable with analytics (and Excel) and working with large date sets. Well-developed capability in working through data gaps through the application of critical thinking and hypothesis methods in ‘getting to an answer’.
• Customer focused, and excellent influencing and negotiation skills teamed with the ability to understand key stakeholder requirements and build strong relationships. Able to remain calm and resilient and manage hard discussions in an empathetic but factual and data-driven manner.
• Demonstrated experience in change management and implementing changes in business processes.
• Ability to communicate clearly and concisely with all levels of the hierarchy, with excellent written, verbal and reporting skills.
• Excellent personal time management and organisational skills including a high level of accuracy, attention to detail, and a planned and methodical approach to projects, work tasks and activities.
• Ability to work autonomously in a self-managed mode, as well as part of a large team.

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.  At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities. 
We offer a competitive salary, flexible work environment, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability. One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!