Total 741 Manager human resource assistant job vacancies in NSW - Sydney - Eastern Sydney

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant Manager to join our luxury property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, our Assistant Manager is primarily responsible for ensuring a high level of guest service at all times across the hotel.

• Acting as a role model for the Front Office team.
• Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
• Leading by example when attending to guest requests, being proactive and resourceful.
• Taking initiative to ensure that interactions with our guests are positive and productive.
• Providing guidance, supporting training and leading the team 
• Actively resolving guest complaints and challenges
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members.
• Maintain a high level of personal presentation as an ambassador for the hotel
• Always upholding Accor and Heartist values & Pullman brand standards

Are you a leader with a passion for logistics and a skill for streamlining operations? ALDI is seeking a Transport Assistant Section Leader to join our dynamic team. In this crucial role, you'll support the Transport Section Leader in managing all facets of our transport operations. From meticulously coordinating delivery schedules to effectively managing staff rosters, your input will drive efficiency and productivity across transport.  As a Transport Assistant Section Leader, you're not just maintaining operations – you're making a difference in getting our products into the customers hands.

What does the role involve?

• Build the strength of our team, providing valuable feedback through positive reinforcement and coaching.
• Assisting with coordinating store delivery schedules and meeting daily deadlines.
• Minimise stock losses, understand and investigate inventory movements.
• Safety is paramount – you'll drive the highest standard of safety and cleanliness, reporting any incidents, hazards or near misses to keep our team members safe
• Proactively identifying areas of improvement, driving operational excellence at every opportunity.
• Utilise resources effectively to strike the balance between meeting efficiency and upholding our high-quality and safety standards.

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less

Reporting to the Banquet Manager and Food & Beverage Manager you will have the autonomy to make decisions, run the department and lead a great team of people. 

As our Assistant Manager C&E Ops, you main duties and responsibilities are included but not limited to:

• Oversee the daily operation of the Banquet Operations department in conjunction with the Food & Beverage team, Kitchen team and our C&E sales team
• Ensure that each function is set up according to the Banquet Event Order
• Deliver catering to the standards outlined on the Banquet Event Order
• Effectively complete onboarding and training of new staff 

Are you a leader with a passion for logistics and a skill for streamlining operations? ALDI is seeking a Transport Assistant Section Leader to join our dynamic team. In this crucial role, you'll support the Transport Section Leader in managing all facets of our transport operations. From meticulously coordinating delivery schedules to effectively managing staff rosters, your input will drive efficiency and productivity across transport.  As a Transport Assistant Section Leader, you're not just maintaining operations – you're making a difference in getting our products into the customers hands.

• Build the strength of our team, providing valuable feedback through positive reinforcement and coaching.
• Assisting with coordinating store delivery schedules and meeting daily deadlines.
• Minimise stock losses, understand and investigate inventory movements.
• Safety is paramount – you'll drive the highest standard of safety and cleanliness, reporting any incidents, hazards or near misses to keep our team members safe
• Proactively identifying areas of improvement, driving operational excellence at every opportunity.
• Utilise resources effectively to strike the balance between meeting efficiency and upholding our high-quality and safety standards.

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less

• Create group masters and update group information as it is received eg. rooming list, arrival, meals, follow up on information if not received.
• Liaise with other departments to ensure group requirements and special requests are actioned.
• Ensure the standard group contract/confirmations are sent for ad hoc groups contains the booking conditions (deposits, final numbers, room list requirements etc)
• Use a standardised report used to advise other hotel departments of the groups details/requirements (Kitchen, Restaurant, Porters, Housekeeping).
• Weekly reporting of groups “on the books” and identifying key demand periods and low demand periods.
• Track group bookings for wash, materialisation and turn ways.
• Ensure follow up for final numbers, deposits and rooming lists.
• Have sound knowledge of Accor specified yield management practices and attend /
• Communication with DOS and Sales department to forward all possible leads and feedback from inbound and corporate markets.
• Communication between Front Office and Reservations Office open and reciprocal.
• Develop and supervise new leads, qualify prospective leads as to profitability.
• Alert management to any potential concerns to enable prompt attention.
• Ensure completion of daily duties, eg. Correspondence, filing, reports, etc.
• Use of Opera to accurately record all activities, contacts, etc.
• Develop and maintain effective relationships with conference clients, PCO’s, hotel suppliers and other hotels.
• Check master account billing to ensure correct changes.
• Any other duties assigned by your manager.
• Ensure that any payment issues are brought to the attention of the Reservations Manager and Financial Controller.
• Ensure the prompt and accurate processing of commissions.
• Promote up selling and add selling within the team.
• Manage no show bookings in accordance with the hotel cancellation policy
• Ensure all outward correspondence complies with the company procedures and any unusual correspondence is authorised by the Reservations Supervisor and/or Manager.
• Liaise with Conference and Catering to ensure contractual agreement is uniform in both F&B and rooms.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Ensure the smooth and efficient running of the Hotel's operation in absence of the Director of Operations/ Senior Management with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.