Total 27 Manager front desk officer job vacancies in West Perth

Job description

Are you passionate about crafting innovative solutions that create a real-world impact? Were a leading deep tech company in Sydney, and we're pushing the boundaries of technology to solve critical challenges. We're looking for a talented Mid & Senior Front End Developer to help build a dynamic customer portal with real-time updates using React, TypeScript, and AWS.
About the Role:
In this role, you'll be pivotal in developing a scalable and efficient customer portal that delivers seamless real-time updates. Working alongside a team of skilled engineers, you'll collaborate with product, design, and other departments to ensure an exceptional user experience while driving real-world solutions.
Key Responsibilities:


Develop and maintain a customer portal using React, TypeScript, and Node.js.
Implement real-time updates to deliver instant, reliable information to users.
Leverage AWS cloud services to ensure a secure, scalable, and robust infrastructure.
Work


... Click here to view more detail / apply for Senior Front End Developer ? Cutting-Edge Tech Leader

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.
The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.
At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

Olympus will be the sixth venue from the team behind Sydney institutions The Apollo and Cho Cho San in Potts Point, Brisbane's Greca and Yoko Dining, located at the vibrant and bustling Howard Smith Wharves and The Apollo in Tokyo. Set to open as the Centerpiece restaurant in the new Surry Hills Village precinct opening later this year, the 200-seat restaurant and bar is inspired by ancient Greek grill house cooking and designed to be a place of celebration perfect for sharing great food with loved ones.

Our company values revolve around a modern approach to hospitality, emphasising respect and clear, friendly communication. Our success stems from fostering a family-style culture within our team, which enables us to consistently deliver relaxed, professional service in a fast-paced setting. We prioritise supporting each other, collaboration, and having fun along the way.

We are looking for an experienced Front of House Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

Job description

Are you passionate about crafting innovative solutions that create a real-world impact? Were a leading deep tech company in Sydney, and we're pushing the boundaries of technology to solve critical challenges. We're looking for a talented Mid & Senior Front End Developer to help build a dynamic customer portal with real-time updates using React, TypeScript, and AWS.
About the Role:
In this role, you'll be pivotal in developing a scalable and efficient customer portal that delivers seamless real-time updates. Working alongside a team of skilled engineers, you'll collaborate with product, design, and other departments to ensure an exceptional user experience while driving real-world solutions.
Key Responsibilities:


Develop and maintain a customer portal using React, TypeScript, and Node.js.
Implement real-time updates to deliver instant, reliable information to users.
Leverage AWS cloud services to ensure a secure, scalable, and robust infrastructure.
Work


... Click here to view more detail / apply for Senior Front End Developer ? Cutting-Edge Tech Leader

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

11th September,

New corporate reception management role in a thriving risk advisory firm
Supportive, collaborative company culture with employee wellbeing at its heart
Beautiful offices on Sydneys King Street wharf close to transport
Bellrock exists to do risk differently. We provide risk advisory and advocacy services to clients operating in a range of industry sectors throughout Australia. Established in Bellrock has experienced a consistent growth trajectory, fuelled by the quality of our people and our dedication to delivering professional services that surpass industry norms.
Whats the opportunity?
Reporting to the Chief Financial Officer you will play a key role in supporting Bellrocks front of house and office experience. As the 'Director of First Impressions,' you will be responsible for ensuring that our customers and a diverse range of stakeholders visiting our offices receive the warmest and most professional welcome. You will be
... Click here to view more detail / apply for Front Office Manager

BETTER BEGINS HERE
Crown Resorts is a great place to visit and it?s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you?ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Sydney have an opportunity available for an experienced Front Desk Manager to lead the hotel operations team in the impressive Crown Towers. This key role at Crown will see you leading a team of Duty Managers and Front Office Attendants, whilst ensuring that our guests receive consistently high levels of service and luxury experiences during their stay.
The ideal candidate will have a customer-oriented mentality, possess strong hotel management experience ... Click here to view more detail / apply for Front Desk Manager

BETTER BEGINS HERE
Crown Resorts is a great place to visit and it?s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you?ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Sydney have an opportunity available for an experienced Front Office Manager to lead the hotel operations team in the impressive Crown Towers. This key role at Crown will see you leading a team of Duty Managers and Front Office Attendants, whilst ensuring that our guests receive consistently high levels of service and luxury experiences during their stay.
The ideal candidate will have a customer-oriented mentality, possess strong hotel management experience ... Click here to view more detail / apply for Front Office Manager

23rd August,

New corporate reception management role in a thriving risk advisory firm
Supportive, collaborative company culture with employee wellbeing at its heart
Beautiful offices on Sydneys King Street wharf close to transport
Bellrock exists to do risk differently. We provide risk advisory and advocacy services to clients operating in a range of industry sectors throughout Australia. Established in Bellrock has experienced a consistent growth trajectory, fuelled by the quality of our people and our dedication to delivering professional services that surpass industry norms.
Whats the opportunity?
Reporting to the Chief Financial Officer you will play a key role in supporting Bellrocks front of house and office experience. As the 'Director of First Impressions,' you will be responsible for ensuring that our customers and a diverse range of stakeholders visiting our offices receive the warmest and most professional welcome. You will be
... Click here to view more detail / apply for Front Office Manager

Irrigation Team Leader (Parks and Environment)

Full Time, Permanent
One of the Fastest Growing Local Governments in Australia! Great Career Opportunities!
Family Friendly - 9-day Fortnights / Paid Parental Leave!
Up to 3% Super Co-Contributions!

Avoid the city chaos and embrace the family friendly, country town atmosphere of Mundijong! Use your proven background in Parks maintenance to help shape our rapidly growing Shire.
Join us at 'The Shire'
Here at 'The Shire' we live and breathe our values of Accountability, Collaboration and Trust to proactively support our fellow employees and our local community. We encourage and embrace positive change and are looking for like-minded individuals to join our fun and dynamic team! We are seeking an experienced Irrigation Team Leader for our Parks and Environment Team. This role will undertake field leadership of all irrigation operations within the Shire town
... Click here to view more detail / apply for Irrigation Officer ? Team Leader

At Newhaul we transport iron ore from our Iron Ridge mine 65kms north of Cue to Geraldton Port. This is the second highest grade ore in Australia and demands a significant price premium. We have a strong hedging position providing a level of price protection, which provides long-term certainty for the Iron Ridge deposit and the Newhaul team.
We pride ourselves on our commitment to excellence, safety, and sustainability. 
As a member of the Newhaul team, you'll be part of a dynamic company that values integrity, teamwork, and innovation. We believe in fostering a supportive work environment where every employee's contribution is valued and where continuous improvement is encouraged.
Reporting to the Chef Financial Officer, you will ultimately be responsible for overseeing the accurate and timely payroll processing of 200 salaried and rostered employees across our three (3) entities.  
This position will initially be a stand-alone, hands on role within our ... Click here to view more detail / apply for Senior Payroll Officer / Payroll Manager

Progress your hospitality career with Council!
Work within a supportive team
$59,838 - $66,215 per annum plus superannuation

About The Crossing Theatre
The Crossing Theatre is a leading entertainment venue located in Narrabri. We offer a range of services including a caf, candy bar, cinema, pool kiosk and box office services. Our team is dedicated to providing exceptional customer service and ensuring that every visit to our venue is enjoyable and memorable!
About the Role
Working within one of Council's well-known facilities, you will be responsible for providing exceptional service to the community. Some of your key responsibilities will be:

Receiving and managing telephone and counter enquiries.
Providing professional table service, prepare drink orders and clear/wash dishes.
Monitoring and maintaining inventory.
Providing friendly and efficient customer service.
Providing feedback on operational





... Click here to view more detail / apply for TCT ? Front of House Team Leader

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Vacancy Listing Dates 17/07/2024 to 14/08/2024
Please Quote Reference Number 96948
- 5-star Independent Luxury Hotel in Perth
- Voted Best Management Team of the year 2024 by Australian Hotel Association
- Annual Salary | A$73,150 to A$75,000 per year

Located in the heart of Perth City, with 304 bedrooms the Duxton Hotel is the perfect 5-star Hotel specialising in Accommodation, Food & Beverage, and Conference & Events.

We're currently looking for an experienced Front Office Duty Manager to join our team.

We are competitive and environmentally conscious, continuously refurbishing and keeping up with trends, to remain the market leader in terms of occupancy, profitability, and guest experience. The Duxton Hotel promotes a healthy work/life balance, and we are a strong team that works together for a common purpose to exceed all expectations.

Key Responsibilities:
- Manage the daily front office operation as a shift leader
- To undertake daily room checks and regular safety inspections of the hotel
- Provide 5-star hotel service to guests including meeting and greeting VIPs, responding to guests requests and handling guest complaints.
- Deliver front office skills and knowledge training as a departmental trainer
- Responsible for front office administration including regular checking of emails, taking reservations, monitoring staff attendance and performance, producing financial reports etc.
- Work with the Front Office leadership team to improve operation efficiency and customer service
- To assume the role of Approved Manager and First Aider
- To adhere to Duxton Hotel Perth policies and procedures

Position Specifications:
- Minimum two (2) years working experience as Front Office Duty Manager or similar within a 5-star hotel environment
- Microsoft Office Suite - intermediate level
- Preferably experienced in PMS System
- Exceptional interpersonal and customer service skills
- Good written and verbal communication skills
- National police clearance

Personal Qualities:
- Value service excellence and professional attitude
- Ability to work under pressure and meet deadlines
- Respectful, driven and good sense of responsibility
- Able to lead with honour and integrity
- Meticulous, pay attention to detail

Benefits:
- Attractive remuneration - A$73,150 to A$75,000 per year
- Employee Well-Being Program
- Employee Recognition Program
- Workplace Banking Partnership Program
- Career Development Program
- Education Subsidy
- Uniform and Equipment Provided
- Preferred Accommodation and Food & Beverage Rates

APPLY NOW through our online application form - https://www.netyourjob.com.au/jobs/96948.php

Apply Now
















Front of House Manager - Marrickville


Full-Time


    Chargrill Charlies is so much more than a chicken shop, its an Aussie icon! Since 1989, our team have gone above and beyond to build Chargrill Charlies into something no one else can replicate. And its this magic touch thats meant weve had to bottle our sauces, sell our addictive chicken salt, and design merch for our biggest fans. Chargrill Charlies is the most extraordinary chicken shop, and wed love for you to join in on the magic.        Do you love to bring joy to the everyday?   Want to be part of an iconic Australian brand?       The heart of our brand is our people. And chicken; lots






... Click here to view more detail / apply for Front of House Manager ? Marrickville

Purpose
Simply put, the job of a Front of House Manager to oversee and lead the operations of the venue. The two most important aspects of the role are 'leadership' and 'mentorship.' You will be responsible for managing staff, schedules, and creating a vibrant atmosphere. Your coaching abilities will empower the team to excel and reach the pinnacle of success.

Responsibilities
The Hiring Champion:

Recruit and select exceptional team members who embody the passion and dedication required. Master the art of staff training and team building. Your guidance will forge a cohesive unit and foster a sense of camaraderie and enthusiasm.

Leadership:

Organize and lead dynamic management meetings that inspire greatness. Showcase your exceptional time management skills and personal presentation while maintaining an engaging and energetic atmosphere. Create schedules that align with targets and guidelines, seamlessly orchestrating staffing needs
... Click here to view more detail / apply for Front of house Manager (FOM)

At SBS, we embrace difference, and we welcome applications from people of all backgrounds. 
We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community. 
About Us  
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.   
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.  
SBS is a truly distinctive network, showcasing multicultural, multilingual and
... Click here to view more detail / apply for Service Desk Level 1 Team Leader

New Project based opportunity for a specialised subject expert to provide advice and service excellence within the FMH faculty
Utilise your exceptional customer service skills to support academic managers to navigate university systems
Full-time fixed term for 12 months (with the potential to extend), based at our Camperdown Campus with a Base Salary $95,860 + 17% superannuation


About the opportunity The University of Sydney is now placed equal 19th globally in the highly regarded 2024 QS World University, jumping 22 places from last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 18th in the world. The Faculty of Medicine and Health has been designed to enable innovation, excellence and strategic vision in teaching, research, and clinical practice not only in medicine and health, but in all of the areas in which we operate. We
... Click here to view more detail / apply for Manager Support Officer

Reporting to the GM, you will have the opportunity to shape this role Manage the provision of agendas and minutes for meetings You will be super organised and love working in a fast paced environment More than an EA, you will research and analyse issues and draft submissions and reports on abroad range of issues. Walgett Shire is located in the Outback Region of NSW along the banks of the Barwon and Namoi Rivers. The Shire comprises several towns and villages; including Walgett, Lightning Ridge, Collarenebri and covers an area of approximately 22,000 square kilometres. Each of the towns and villages have their own stories to tell and personalities to meet with the rural charm and country hospitality found everywhere. We are looking for a suitably qualified and experienced administrative specialist who enjoys getting involved in a range of matters and issues that Councils deal with on a daily basis. You will be the front…

Click here to view more detail / apply for Executive Officer to the General Manager

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value
by making each transaction relevant at the moment that matters most, when customers
are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce
Network powers billions of transactions. In December 2022, Rokt’s valuation increased
to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

The Rokt engineering team builds best-in-class ecommerce technology that provides
personalized and relevant experiences for customers globally and empowers marketers
with sophisticated, AI-driven tooling to better understand consumers. Our bespoke
platform handles millions of transactions per day and considers billions of data points
which give engineers the opportunity to build technology at scale, collaborate across
teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder
with transparent compensation and clear career paths based on competency and
ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is
possible.

We are looking for an Engineering Manager for our Front-End Team

Compensation: $270,000-$300,000 including superannuation, employee equity plan
grant & world class benefits.

As a hands on engineering manager in our Web Integrations and Front-End team, you
will be leading an autonomous team, owning a large part of our Web SDK offering, with
a specific focus on developing scalable frameworks, plugins and massive front-end
integrations for our biggest clients, working closely with launch engineering and
solutions engineering teams to produce the best platform for the biggest names in
ecommerce and advertising.

A deep understanding of how to build and maintain systems at a global scale is key to
this role, and the desire to get deep into the architecture now and into the future would
be ideal. Having experience working on large scale is ideal, as our front end systems
and web integrations serve billions of unique customer experiences every year, a
number that is growing considerably year on year.

Leading a team of really great engineers, you'll need solid experience as an engineering
manager who can develop and lead engineers up to a Staff/Principal level, while still
playing a key role in the architecture and day to day code, so a desire to be hands on
with React/TypeScript and front end architecture is essential.

About You-

? Lead the design, implementation and maintenance of massive web integrations
? Manage and develop a team of autonomous and high performing engineers
? Cut production level code that can be built upon by your team and the wider Rokt
organisation
? Identifying and proposing improvements to the current system architecture that
emphasise reliability and scalability
? Design, develop, test, deploy and improve code that solves real-world problems

Requirements

About You:

-10+ years of experience in commercial software development experience
designing, building and operating large scale web integrations and 4+ years of
experience in managing engineering teams
-Polyglot engineer with commercial experience in one of the following: TypeScript,
React or Vue. You have written a lot of performant easy-to-maintain code using
best practices. You can smell bad code and provide constructive feedback during
code review.
-Strong complex system architecture design experience and understanding;
space/time complexity, API contract design and stewardship, AWS cloud-based
infrastructure.

-Learn quickly: demonstrated ability to quickly understand and absorb new
information. Passion for technology and eager to dive in to figure out how things
work.
-Leadership: organise and motivate engineering contributors, work with the
product team to schedule in an efficient and productive manner, understand
business logic and be able to translate into appropriate technical solutions

Benefits

About Rokt’stars-

As a mission-driven, hyper-growth community of curious explorers, our ambition is to
unlock the full potential in ecommerce and beyond. Our bias for action means we are
not afraid to quickly venture into uncharted territories, take risks or challenge the status
quo; in doing so we either win or learn. We work together as one aligned team never
letting egos get in the way of brilliant ideas. We value diversity, transparency and smart
humble people who enjoy building a disruptive business together. We pride ourselves on
being a force for good as we make the world better.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with
all of that being underlined by building and maintaining a fantastic and inclusive culture

where people can be their authentic selves, and offering a great list of perks and
benefits to go with it:

-Accelerate your career. We offer roadmaps to leadership and an annual $5000
training allowance
-Become a shareholder. Every Rokt’star gets equity in the company
-Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym
on us!
-Extra leave (bonus annual leave, sabbatical leave etc.)
-Work with the greatest talent in town
-See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office
most days (teams are in the office 4 days per week). We also get that you need to
balance your life and your commitments so you have the flexibility to manage your own
hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Manager Technology Service Desk Apply now Job no: 534565 Work type: Ongoing full-time Location: Orange Categories: Help Desk/Support Services, Management and Supervision Do you want your work to make a difference for NSW? Together, we create thriving environments, communities and economies. Versatile and integral role leading the technology service desk team. Permanent full-time opportunity. Based in our Orange office with hybrid working supported. Clerk Grade 11/12 - Salary relative to experience, and ranges from $139,787 to $161,663 super Our Digital Information Office are currently seeking to appoint a Manager, Technology Service Desk to manage the daily operations of the service desk team, represent the team to stakeholders, and ensure the development and improvement of customer service support. About You We are looking for an inspiring leader with a commitment to achieving quality customer service outcomes. You will have demonstrated experience developing an agile, responsive and resilient team who successfully meet daily objectives in a changing…

Click here to view more detail / apply for Manager Technology Service Desk

About Access Foundation WA

Access Foundation is a growing disability service provider in Australia and has been supporting people living with disability from all walks of life. We pride ourselves in the provision of person-centred care with a primary focus on a holistic approach with respect.

About You

We are seeking friendly, approachable, have a positive and can-do attitude, with the right attributes and attitudes. You’re able to demonstrate a commitment to supporting people living with a disability.

You will also embody our values of providing excellent customer services, looking for better ways, working together, and being professional and accountable.

About the role:

We are looking for a human resources officer who will be working closely with the office team. You will be responsible for the onboarding of new staff, monitoring staff performance, and liaising with the employees and clients. The role is suited to a highly organised individual who prides themselves on the following process and their attention to detail:

Key Duties Include:

Recruiting and onboarding staff.
Negotiating contracts and working conditions.
Dealing with workplace relations issues such as complaints, conflicts, grievances, and misconduct.
Looking after the health, safety, and welfare of all employees.
Ensuring candidates have the right to work.
Liaise with the Payroll and Rostering team and responding to staff enquiries regarding issues.
Completing general administration duties when required.
Developing positive relationships with our staff and customers.
Requirements / Experience:

Qualification in Human Resources.
At least 1 year of H.R. work experience.
Working with a large staff.
Experience in general administration.
Skills:

Strong communication and technical skills.
Demonstrate an ability to effectively manage multiple priorities at once.
Constructive problem-solving skills (identify a problem and offer a solution).
Effective organisational and time management skills.
Ability to work independently and with others, be a participative and supportive team member.
Ability to identify creative solutions to challenging issues.
High level of computer literacy – MS Office, email system, etc.
To apply online: Click APPLY and attach your resume and a cover letter; clearly outlining how your qualifications, skills, and experience that match the requirements for this role. Please including 2 recent professional referees in your documents.

Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, please submit through www.accessfoundation.com.au online ‘contact us’ form

Finance Manager/Officer
Full time
Sampa Australia
Truganina, VICTORIA
$70,000 to $72000 plus Superannuation per annum

About Company
SAMPA is a brand that specializes in heavy-duty commercial vehicle spare parts. Founded in 1994, it operates globally from Samsun, Turkey, to 14 country warehouses worldwide. It is listed in Turkey's top 500 exporters list and has been awarded for excellence. SAMPA's production area covers 150,000 m2 and includes 13 factories with integrated R&D facilities. The team comprises over 4500 staff, including 220 designers and engineers, and offers over 80,000 reference parts across 24 categories.
We have 28 offices and warehouses around the globe, 12 factories and over $500M turnover with close to 5250 employees worldwide. We supply over 60,000 line items in European and American truck and trailer parts categories.
SAMPA Australia was established in 2019, and since then, it has seen significant growth. The brand has expanded its network to include over 30 distributors and has participated in numerous regional trade shows.
As we embark on the next phase of our journey, Stage Two, we're excited to announce the establishment of our own distribution centre. Located in Truganina, Melbourne, this brand-new, state-of-the-art facility spans over 5476 sqm and has the capacity to store over €10 million worth of stock.
With our distribution centre strategically situated in the heart of Australia's logistics hub, we're poised to enhance our market presence further and elevate our customer service. This milestone marks a significant step forward for Sampa Australia as we grow and thrive in the region.

Position Overview
As a Finance Manager, you will be crucial in managing the financial health and stability of our new warehouse in Truganina, VIC. Your responsibilities will include overseeing various financial activities, ensuring compliance with regulations, and providing strategic guidance to senior management. The ideal candidate will be detail-oriented, analytical, and communicate well.

Key Responsibilities
1. Managing the budget includes forecasting future income and expenses, creating budgets and balance sheets, and ensuring that spending is within budget limits.
2. Preparing financial reports: financial reports provide an overview of the company's financial status and performance. They are used to make critical business decisions with the managing director, assess risk, and secure financing.
3. Conducting financial transactions: a Finance Manager oversees all financial transactions, including issuing payments, collecting debts, and investing money.
4. Ensuring compliance with financial regulations and laws: Finance Managers must comply with all relevant economic rules and regulations in Australia and overseas. This includes ensuring that financial records are accurate and up-to-date.
5. Using accounting software: to keep an accurate record of all internal and external business financial transactions and perform financial audits wherever necessary.
6. Collaborate with our HQ and accountant: The Finance Manager will regularly liaise with our head office finance team and external accountant.
The ideal candidate must possess all the following attributes:
1. Bachelor’s degree in finance, Economics, or related field
2. At least two years of work experience as a Finance Manager, Financial Analyst, or similar role.
3. Proficiency in SAP S4HANA, MS Office and Excel.
4. Strong proficiency in the Turkish language.
5. Strong knowledge of risk management and financial analysis techniques.
6. Excellent analytical, problem-solving, and decision-making skills.
7. Strong attention to detail and accuracy in financial reporting.
8. Proactive mindset with the ability to work independently and prioritise tasks effectively.

Sampa Australia can offer you:
1. Competitive salary and benefits package.
2. Opportunities for career growth and advancement.
3. Collaborative and supportive work environment.
4. Work-life balance initiatives.
5. Professional development opportunities.

How to Apply
If you have a strong passion for finance and thrive in a fast-paced work environment, we would be delighted to hear from you! At Sampa Australia, we firmly believe in promoting diversity, equity, and inclusion, and we welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples. We embrace people of all abilities, and we value diversity of culture, faith, gender identity, and sexual orientation.

About Access Foundation WA

Access Foundation is a growing disability service provider in Australia and has been supporting people living with disability from all walks of life. We pride ourselves in the provision of person-centred care with a primary focus on a holistic approach with respect.

About You

We are seeking friendly, approachable, have a positive and can-do attitude, with the right attributes and attitudes. You’re able to demonstrate a commitment to supporting people living with a disability.

You will also embody our values of providing excellent customer services, looking for better ways, working together, and being professional and accountable.

About the role:

We are looking for a human resources officer who will be working closely with the office team. You will be responsible for the onboarding of new staff, monitoring staff performance, and liaising with the employees and clients. The role is suited to a highly organised individual who prides themselves on the following process and their attention to detail:

Key Duties Include:

Recruiting and onboarding staff.
Negotiating contracts and working conditions.
Dealing with workplace relations issues such as complaints, conflicts, grievances, and misconduct.
Looking after the health, safety, and welfare of all employees.
Ensuring candidates have the right to work.
Liaise with the Payroll and Rostering team and responding to staff enquiries regarding issues.
Completing general administration duties when required.
Developing positive relationships with our staff and customers.
Requirements / Experience:

Qualification in Human Resources.
At least 1 year of H.R. work experience.
Working with a large staff.
Experience in general administration.
Skills:

Strong communication and technical skills.
Demonstrate an ability to effectively manage multiple priorities at once.
Constructive problem-solving skills (identify a problem and offer a solution).
Effective organisational and time management skills.
Ability to work independently and with others, be a participative and supportive team member.
Ability to identify creative solutions to challenging issues.
High level of computer literacy – MS Office, email system, etc.
To apply online: Click APPLY and attach your resume and a cover letter; clearly outlining how your qualifications, skills, and experience that match the requirements for this role. Please including 2 recent professional referees in your documents.

Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, please submit through www.accessfoundation.com.au online ‘contact us’ form