Total 38 Manager front desk officer job vacancies in Sydney, New South Wales

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant Manager to join our luxury property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, our Assistant Manager is primarily responsible for ensuring a high level of guest service at all times across the hotel.

• Acting as a role model for the Front Office team.
• Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
• Leading by example when attending to guest requests, being proactive and resourceful.
• Taking initiative to ensure that interactions with our guests are positive and productive.
• Providing guidance, supporting training and leading the team 
• Actively resolving guest complaints and challenges
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members.
• Maintain a high level of personal presentation as an ambassador for the hotel
• Always upholding Accor and Heartist values & Pullman brand standards

Job description

Are you passionate about crafting innovative solutions that create a real-world impact? Were a leading deep tech company in Sydney, and we're pushing the boundaries of technology to solve critical challenges. We're looking for a talented Mid & Senior Front End Developer to help build a dynamic customer portal with real-time updates using React, TypeScript, and AWS.
About the Role:
In this role, you'll be pivotal in developing a scalable and efficient customer portal that delivers seamless real-time updates. Working alongside a team of skilled engineers, you'll collaborate with product, design, and other departments to ensure an exceptional user experience while driving real-world solutions.
Key Responsibilities:


Develop and maintain a customer portal using React, TypeScript, and Node.js.
Implement real-time updates to deliver instant, reliable information to users.
Leverage AWS cloud services to ensure a secure, scalable, and robust infrastructure.
Work


... Click here to view more detail / apply for Senior Front End Developer ? Cutting-Edge Tech Leader

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
NRMA Ocean Beach Holiday Resort,   is located just north of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.
We offer an extensive range of camp/caravan sites and accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled between the bush and absolute beachfront, we ... Click here to view more detail / apply for Front Office Manager

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As an  Assistant Front Office Manager at The Star Grand, you will have the opportunity to be at the forefront of luxury hospitality, working alongside a dedicated team of professionals in one of the most iconic and prestigious properties in Sydney. You will play a crucial role in overseeing the day-to-day operations, ensuring seamless service ... Click here to view more detail / apply for Assistant Front Office Manager ? The Star Grand Sydney

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

Job description

Are you passionate about crafting innovative solutions that create a real-world impact? Were a leading deep tech company in Sydney, and we're pushing the boundaries of technology to solve critical challenges. We're looking for a talented Mid & Senior Front End Developer to help build a dynamic customer portal with real-time updates using React, TypeScript, and AWS.
About the Role:
In this role, you'll be pivotal in developing a scalable and efficient customer portal that delivers seamless real-time updates. Working alongside a team of skilled engineers, you'll collaborate with product, design, and other departments to ensure an exceptional user experience while driving real-world solutions.
Key Responsibilities:


Develop and maintain a customer portal using React, TypeScript, and Node.js.
Implement real-time updates to deliver instant, reliable information to users.
Leverage AWS cloud services to ensure a secure, scalable, and robust infrastructure.
Work


... Click here to view more detail / apply for Senior Front End Developer ? Cutting-Edge Tech Leader

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
NRMA Murramarang Resort,   is located just north of Batemans Bay, but once you have reached our destination, it feels almost a world away.
We offer an extensive range of camp/caravan sites and accommodation options, from beachfront villas to glamping tents!  Nestled between the bush and absolute beachfront at South Durras, we offer a ... Click here to view more detail / apply for Front Office Manager

NRMA Murramarang Resort,  is located just north of Batemans Bay, but once you have reached our destination, it feels almost a world away.

We offer an extensive range of camp/caravan sites and accommodation options, from beachfront villas to glamping tents!  Nestled between the bush and absolute beachfront at South Durras, we offer a multitude of facilities for the young and young at heart; resort style pool, events facilities and onsite dining options.

We pride ourselves on our stand out guest service and ensuring our guests have the most memorable holiday experience.

What you’ll do:

Reporting to the General Manager, you will form and play an integral part in our Head of Department structure.  You will ensure the highest possible standards of efficiency and professionalism in the Front Office / Guest Services department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to the front office team; from task allocation to team rosters and an escalation point for guest or team queries. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, with a genuine interest in engaging great conversation with our guests 
• Proven experience in leading and managing teams with a customer service focus – hospitality/tourism industry will be highly regarded
• Effective time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays as required
• CRM system experience not essential but highly regarded (Newbook and/or RMS)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
NRMA Ocean Beach Holiday Resort,   is located just north of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.
We offer an extensive range of camp/caravan sites and accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled between the bush and absolute beachfront, we ... Click here to view more detail / apply for Front Office Manager

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.
The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.
At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

Olympus will be the sixth venue from the team behind Sydney institutions The Apollo and Cho Cho San in Potts Point, Brisbane's Greca and Yoko Dining, located at the vibrant and bustling Howard Smith Wharves and The Apollo in Tokyo. Set to open as the Centerpiece restaurant in the new Surry Hills Village precinct opening later this year, the 200-seat restaurant and bar is inspired by ancient Greek grill house cooking and designed to be a place of celebration perfect for sharing great food with loved ones.

Our company values revolve around a modern approach to hospitality, emphasising respect and clear, friendly communication. Our success stems from fostering a family-style culture within our team, which enables us to consistently deliver relaxed, professional service in a fast-paced setting. We prioritise supporting each other, collaboration, and having fun along the way.

We are looking for an experienced Front of House Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

Job description

Are you passionate about crafting innovative solutions that create a real-world impact? Were a leading deep tech company in Sydney, and we're pushing the boundaries of technology to solve critical challenges. We're looking for a talented Mid & Senior Front End Developer to help build a dynamic customer portal with real-time updates using React, TypeScript, and AWS.
About the Role:
In this role, you'll be pivotal in developing a scalable and efficient customer portal that delivers seamless real-time updates. Working alongside a team of skilled engineers, you'll collaborate with product, design, and other departments to ensure an exceptional user experience while driving real-world solutions.
Key Responsibilities:


Develop and maintain a customer portal using React, TypeScript, and Node.js.
Implement real-time updates to deliver instant, reliable information to users.
Leverage AWS cloud services to ensure a secure, scalable, and robust infrastructure.
Work


... Click here to view more detail / apply for Senior Front End Developer ? Cutting-Edge Tech Leader

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

Permanent Full-Time | 35 hours per week
2 Positions Available
Competitive Salary | Career Growth Opportunities

At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside.
About the role
We are seeking two highly organised, proactive professionals to join our team: an Executive Assistant to the General Manager and a Mayoral Support Officer . Both roles play a vital part in supporting Council operations and fostering effective correspondence. You will be an integral part of the leadership support team, working closely with key decision-makers and maintaining relationships with diverse stakeholders.
Executive Assistant to the General Manager
In this role, you will provide comprehensive executive, administrative, and secretarial support
... Click here to view more detail / apply for Executive Assistant to the General Manager and Mayoral Support Officer

11th September,

New corporate reception management role in a thriving risk advisory firm
Supportive, collaborative company culture with employee wellbeing at its heart
Beautiful offices on Sydneys King Street wharf close to transport
Bellrock exists to do risk differently. We provide risk advisory and advocacy services to clients operating in a range of industry sectors throughout Australia. Established in Bellrock has experienced a consistent growth trajectory, fuelled by the quality of our people and our dedication to delivering professional services that surpass industry norms.
Whats the opportunity?
Reporting to the Chief Financial Officer you will play a key role in supporting Bellrocks front of house and office experience. As the 'Director of First Impressions,' you will be responsible for ensuring that our customers and a diverse range of stakeholders visiting our offices receive the warmest and most professional welcome. You will be
... Click here to view more detail / apply for Front Office Manager

23rd August,

New corporate reception management role in a thriving risk advisory firm
Supportive, collaborative company culture with employee wellbeing at its heart
Beautiful offices on Sydneys King Street wharf close to transport
Bellrock exists to do risk differently. We provide risk advisory and advocacy services to clients operating in a range of industry sectors throughout Australia. Established in Bellrock has experienced a consistent growth trajectory, fuelled by the quality of our people and our dedication to delivering professional services that surpass industry norms.
Whats the opportunity?
Reporting to the Chief Financial Officer you will play a key role in supporting Bellrocks front of house and office experience. As the 'Director of First Impressions,' you will be responsible for ensuring that our customers and a diverse range of stakeholders visiting our offices receive the warmest and most professional welcome. You will be
... Click here to view more detail / apply for Front Office Manager

One of our clients Holiday Inn & Suites Parramatta, in Parramatta are looking for an experienced and skilled Front Office Manager. This is a full-time role for right person.

Front Office Manager position
Front office manager who will be in charge of our reception area? acting as our company's ‘face’ and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities.
You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.

Front Office Manager responsibilities are:
• Control of front desk tidiness and availability of all necessary stationery and material including pens? forms and informative leaflets
• Ensuring timely and accurate customer service
• Scheduling shifts and supervising front-office personnel
• Training and supporting office staff
• Handling complaints and specific customers’ requests
• Monitoring stock and order office supplies and troubleshooting emergencies
• Managing mail distribution
• Organizing office budget
• Managing records of office expenses and costs
• Overseeing the compliance with company’s policies and security requirements

Front Office Manager requirements are:
• 1+ years' experience of working on a Front Desk Manager or Reception Manager position
• Profound experience in customer service? office management and basic bookkeeping procedures
• Good experience with office machines (such as fax machines and printers)
• Good practical knowledge of MS Office? particularly Excel and Word? likewise Hotel Property Management system (Opera & Micros).
• Strong communication and interpersonal skills
• Good organizational? multitasking and problem-solving skills
• Bachelors in Hotel Management; additional certification will be a bonus

Salary - $73,000-$80,000 plus super
Only eligible and shortlisted applicants will be contacted.

Irrigation Team Leader (Parks and Environment)

Full Time, Permanent
One of the Fastest Growing Local Governments in Australia! Great Career Opportunities!
Family Friendly - 9-day Fortnights / Paid Parental Leave!
Up to 3% Super Co-Contributions!

Avoid the city chaos and embrace the family friendly, country town atmosphere of Mundijong! Use your proven background in Parks maintenance to help shape our rapidly growing Shire.
Join us at 'The Shire'
Here at 'The Shire' we live and breathe our values of Accountability, Collaboration and Trust to proactively support our fellow employees and our local community. We encourage and embrace positive change and are looking for like-minded individuals to join our fun and dynamic team! We are seeking an experienced Irrigation Team Leader for our Parks and Environment Team. This role will undertake field leadership of all irrigation operations within the Shire town
... Click here to view more detail / apply for Irrigation Officer ? Team Leader

Key Account Manager/Client Liaison Officer
Apply now Job no: Work type: Full-time Permanent Location: VIC-wide, Dandenong South Categories: Customer Service, Sales

Who we are
REMONDIS is one of the world's largest recycling, service and water companies. Were a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. Were a leading player in environmental sustainability and the circular economy and weve just celebrated 40 years in Australia.
Together, we believe we can achieve a more sustainable future; a future in which waste is a resource.
About the Role:
We currently have an exciting new opportunity for an additional Key Account Manager to join our team and someone who has a commitment to safety and customer service.
This position will be based in Dandenong, and you

... Click here to view more detail / apply for Key Account Manager/Client Liaison Officer

Located in Darling Harbour, Oaks Sydney Goldsborough Suites are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & lead the frond office team in providing outstanding guest welcoming and experiences
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Complete daily administration duties
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets
• Support Hotel Manager with recruitment

Salary: $73,347 + Super

Oaks Sydney Goldsborough Suites are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Availability to work shifts between Monday to Sunday
• Immaculate personal presentation.
• Professional interpersonal and communication skills.
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Conducting guest arrivals and departures
• Complete daily administration duties.
• Provide personalised and proactive guest service.
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting.
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Progress your hospitality career with Council!
Work within a supportive team
$59,838 - $66,215 per annum plus superannuation

About The Crossing Theatre
The Crossing Theatre is a leading entertainment venue located in Narrabri. We offer a range of services including a caf, candy bar, cinema, pool kiosk and box office services. Our team is dedicated to providing exceptional customer service and ensuring that every visit to our venue is enjoyable and memorable!
About the Role
Working within one of Council's well-known facilities, you will be responsible for providing exceptional service to the community. Some of your key responsibilities will be:

Receiving and managing telephone and counter enquiries.
Providing professional table service, prepare drink orders and clear/wash dishes.
Monitoring and maintaining inventory.
Providing friendly and efficient customer service.
Providing feedback on operational





... Click here to view more detail / apply for TCT ? Front of House Team Leader

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Apply Now
















Front of House Manager - Marrickville


Full-Time


    Chargrill Charlies is so much more than a chicken shop, its an Aussie icon! Since 1989, our team have gone above and beyond to build Chargrill Charlies into something no one else can replicate. And its this magic touch thats meant weve had to bottle our sauces, sell our addictive chicken salt, and design merch for our biggest fans. Chargrill Charlies is the most extraordinary chicken shop, and wed love for you to join in on the magic.        Do you love to bring joy to the everyday?   Want to be part of an iconic Australian brand?       The heart of our brand is our people. And chicken; lots






... Click here to view more detail / apply for Front of House Manager ? Marrickville