Total 16 Manager food beverage service job vacancies in Remote - Queensland, Australia

Hotel Kununurra is seeking enthusiastic and efficient Food & Beverage Team Leaders
2 Full-time positions available, 38hrs/week

Our venue consists of a 45-room hotel, sports bar and restaurant for hotel guests and the community. Many of the up to 40 staff also live on-site and this is a very busy hotel to live, work, experience and explore the Kimberley region.

Key responsibilities & requirements:
• Planning menus in consultation with Chefs
• Planning and organising special functions
• Arranging the purchasing and pricing of goods according to budget
• Maintaining records of stock levels and financial transactions
• Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
• Conferring with customers to assess their satisfaction with meals and service
• Selecting, training and supervising waiting and kitchen staff
• Take reservations, greet guests and assist in taking orders
• Ability to work well within a team environment or autonomously as required
• Ability to be flexible with shifts, a 7-day rotating roster including weekends, evenings and early mornings is required


We can offer:
Competitive salary package
Potential to upskill and we provide training for successful candidates
Employee discount and long weekend stay options at our sister properties in Broome and Halls Creek, an opportunity to experience the Kimberley region.

Start by 28 March 2025 (4-years contract)
Please include a cover letter with your application (including details of your availability to relocate). Only shortlisted candidates will be contacted.
Salary $61,394 per annum

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. 
The Opportunity:
This excellent career opportunity is now available to grow your career at Komatsu.
Your role as the Service Manager is to lead the service department at our impressive Port Hedland branch in Western Australia.
This opportunity is leading the success of our regional service teams across Port Hedland and Tom Price. You will be liaising with our clients to further develop business opportunities and maintain a high level of customer service.
As the Service Manager you will also manage the progress of service jobs and people supporting multiple clients. You will be responsible for creating a culture of safety, ensuring that all team members are acting in a safety ... Click here to view more detail / apply for Service Manager ? Port Hedland, WA

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests

About the Role 

Reporting to the Executive General Manager, this position will be at the heart of the operations to deliver a culinary vision highlighting the finest, native Australian ingredients throughout our rail journeys and provide our guests with an experience that will ‘go beyond’.

• Ability to multitask between creative and 'hands-on', partner with stakeholders and lead our experienced brigade of Chefs to encourage growth.
• Responsible for creating a strong, positive team environment and relationships with the team, where standards are not simply met, but exceeded. 
• Able to enhance financial performance and ensure employee satisfaction is exceeded to drive revenue growth  

• Focus on exceptional customer service excellence for our guests and cultivate an experience where this is the standard and this is evidenced through consistent NPS scores.   
• Menu design and implementation.
• Supporting the warehouse department through leadership and management of full train provisioning.

About You 

• Dynamic and visionary leader. You must be dynamic with a real creative flair.
• It is essential that you are a chef by trade with culinary qualifications - from time to time you will 'jump' onboard the train to immerse yourself with the team.

• Ability to deliver culinary experiences that ‘go beyond’ our guest's expectations 

• Approachable, energetic and able to inspire your team. You will love an 'out of the box' idea.

• Foster relationships with internal and external stakeholders to ensure exceptional produce is sourced and enhances the guest’s experiences onboard our train journeys.  

• You will be a natural mentor with the ability to enhance your team’s potential and inspire your team.

• Open to a challenge and ability to problem solve effectively when faced with high-pressure situations 

• Effective communication to ensure positive relationships across the Rail leadership team.

What We Offer

• General discounts on Journey Beyond travel and experiences
• An attractive salary
• Study Assistance Policy
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Parental Leave Program
• Purchased Leave Policy

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

Lizard Island, a Relais & Chateaux Resort,  has a rare and exciting opportunity for an experienced  Food & Beverage Manager  to join a team of professionals providing exceptional service on this breathtaking property. Located on the World Heritage Listed Great Barrier Reef, just over an hour's flight north east of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches.
Reporting to the General/Operations Manager, you will be a seasoned luxury hospitality professional who is passionate about everything F&B leading a team to deliver outstanding guest experiences.
A key to your success will be in creating and maintaining lasting relationships with all stakeholders and employees, communication of well thought of, and planned initiatives, followed by actions to drive results to achieve financial plan, profit margins, cost control and business growth.
Responsibilities

Run day-to-day F&B operations: Manage the overall operations of all food
... Click here to view more detail / apply for Food and Beverage Manager ? Lizard Island Resort

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. 
The Opportunity:
This excellent career opportunity is now available to grow your career at Komatsu.
Your role as the Service Manager is to lead the service department at our impressive Port Hedland branch in Western Australia.
This opportunity is leading the success of our regional service teams across Port Hedland and Tom Price. You will be liaising with our clients to further develop business opportunities and maintain a high level of customer service.
As the Service Manager you will also manage the progress of service jobs and people supporting multiple clients. You will be responsible for creating a culture of safety, ensuring that all team members are acting in a safety ... Click here to view more detail / apply for Service Manager

Our client is a well established hotel chain is looking for a Food and Beverage Manager to manage the full-service and licenced hotel restaurant in regional Port Lincoln, SA.You will be responsible for the day to day operational management of the restaurant and conference centre facilities in the delivery of high-quality service, food and wines to customers.Your role will include;Menu planning with the head chef

Planning and organizing functions and events (with the event centre)
Customer service including reservation management
Purchasing, managing budget and stock control
Supervision and management of staff
Ensuring Workplace, Health and Safety and regulatory compliance at all times
Provide staff training

In return, we offer a full time position with an attractive basic salary ranges from $70,000-$ 80,000 per annum superannuation which depends on your skills and experience.Only successful applicants will be contacted. ... Click here to view more detail / apply for Food and Beverage Manager [ Port Lincoln, SA]

Ambius division of Rentokil Initial has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

About Ambius

At Ambius, interior landscaping means more than just plants. We strive to be the premier creator of ambience for businesses which enriches the work experience and delivers a productive environment enabling people to thrive.

Our Ambius team are the people responsible for the lovely plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls and floral displays you see in many restaurants and office receptions. In summary we are responsible for providing any sized organisation with interior/exterior landscaping which engages clients and their staff through the health benefits of plants!

This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more Senior roles within the Rentokil Initial business in the future.

Responsibilities in this role include:

• Coach, mentor and train the Service Team to achieve targets.
• Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
• Implement the regional annual operational plan
• Conduct regular quality audits of specified client base and premises.
• Ensure Company service practices are met and identify opportunities to improve service standards.
• Ensure service efficiency is optimised through tools and technology available.
• Ensure the team’s company vehicles are maintained in a safe, reliable and clean condition.
• Proactively resolve customers’ issues.
• Develop and maintain long term customer relationships.

Requirements :

It will be expected that the successful candidate will have:

• Previous experience in a similar services role
• Experience within a management role with a services or operations background prefred but not essential.
• Experienced in implementing Worksite safety initiatives, dispute resolution and regular reporting to higher management
• High level communications and commercial experience
• The drive to lead by example to set a high standard of customer service

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background and police checks.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the Apply button now to submit your resume.

About Us
Gday Group
Gday Group is the undisputed leader in regional travel, with over 85 properties across Australias most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. 
El Questro
Say gday to more of Australia and join us at El Questro, the heart of the Kimberley. Set amid the vast and ancient landscape of Western Australias East Kimberley, this tourism icon is one of Australias last true frontiers. We are proud co-custodians of this treasured site, with its deep gorges and majestic ranges, to thermal springs, mud and salt-flats, rainforests, and cascading waterfalls. Join our team and immerse in an outback experience that combines luxury and adventure to connect people to nature, networks and communities.  
The Role
Leading a team of Food and Beverage attendants and supervisors to deliver a fantastic guest ... Click here to view more detail / apply for Food & Beverage Manager ? El Questro

 


 

Assistant Customer Service Manager
To assist the Customer Service Manager to lead, coach and support the Customer Service team to provide excellent customer service through a team that advocates for the business.
 
Woolworths, a job is never just a job.
Its the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and youre looking for a place to develop, you could be who were looking for.
 
Who we are
Joining Woolworths Supermarkets means being a part of the wider Woolworths Group, which includes the businesses of Big W and Countdown (NZ). Which means you wont have one opportunity
... Click here to view more detail / apply for Assistant Customer Service Manager ? Woolworths Alice Springs (Relocation Package) (957200)

People of Indigenous and Torres Strait Islander descent are encouraged to apply Generous leave entitlements Salary packaging benefits Relocation assistance availableABOUT USAtunypa Wiru Minyma Uwankaraku Service is a domestic and family violence support and advocacy service for Aboriginal women and children living in the NPY region. The service is informed by a holistic and relational understanding of violence which acknowledges the key role of family and community relationships in working effectively with indigenous clients. The service provides holistic case management, and facilitates group work within a community development framework for women and children experiencing domestic and family violence.ABOUT THE TEAMThe Domestic and Family Violence Service, also known as ‘Atunypa Wiru Minyma Uwankaraku’ (Good Protection for All Women) works from a ‘holistic and relational’ standpoint, and is structured so that caseworkers are supported to develop relationships in the communities in which they work using a community development approach. Casework support for women can include crisis response,…

Click here to view more detail / apply for Team Leader – Domestic & Family Violence Service

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

Agricultural Heavy Diesel Mechanics/Service Manager

HIGH HP AG MACHINERY

Salary: AUD $150,000 plus per year

Machinery Dealership located in the Midwest of Western Australia 200 - 350 kms north of PERTH, WA

THE ROLE

We are looking for experienced heavy duty diesel mechanic to act as Service Manager who can provide mechanical service for high net-worth farmers on broad acre farms.

QUALIFICATIONS
Applicants will need to be qualified heavy duty diesel mechanics with agricultural experience.
and have the following attributes: -
• 10 years experience as an agricultural diesel mechanic/service technician
• diagnose and repair high horsepower agricultural machinery including harvesters, tractors, SP sprayers and air seeding equipment
• Manage a team of service technicians
• Experience dealing with machinery factories
• Pre-Deliver and run up new machinery

ON OFFER
If you are looking for an exciting career in Australian agriculture and would like to relocate to rural Western Australia we can offer: -
• Attractive salary
• Product training
• Work in a broad acre HHP machinery with quality farming clients
• Live in rural community with all amenities

Reference ID: DIESEL MECHANIC/SERVICE MANAGER

Job Types: Full-time
Salary: AUD $150,000 per year
Job Types: Permanent, Full-time
Salary: Up to $60.00 per hour
Ability to commute/relocate:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

About the Role              

As the Client Services Manager, you will oversee the day-to-day operations of our support teams, ensuring the delivery of exceptional service to our clients. Your role involves leading, coaching, and driving the teams to meet key performance indicators (KPIs) through ongoing training, process improvements, and skill enhancement.

Additionally, you will handle client escalations, drive continuous improvement initiatives, and collaborate with stakeholders to align support strategies with client experience goals.

Other keys areas of responsibility will include:

• Lead, coach, and drive support teams to deliver exceptional service and meet KPIs;
• Manage staffing levels and ensure a high level of knowledge within the team;
• Communicate job expectations, provide feedback, and address underperformance.
• Handle client escalations effectively and maintain a comprehensive understanding of business applications.
• Identify and drive continuous improvement opportunities in the support experience;
• Act as a change leader, ensuring operational readiness and capability uplift;
• Collaborate with stakeholders to adapt the support model and align with client experience strategy.
• Produce regular reports on key metrics and monitor support tickets across departments;
• Assist in providing technical training to support teams and demonstrate excellent problem-solving skills.

About you

A customer focused, engaging and inspiring leader, you will have previous experience leading high performing teams in a contact centre environment.  You enjoy a fast-paced environment, dedicated to quality customer interactions, delivered by a highly knowledgeable team. You are comfortable managing change and underperformance and do so with a hands-on method. 

You will also bring:

• Proven track record of leading client service teams, setting goals, defining KPIs, and providing clear direction while fostering a culture of accountability;
• Ability to coach and enhance employee performance, promote team spirit, and communicate proactively to ensure inclusivity and recognise contributions effectively;
• Hands-on experience in implementing and maintaining quality assurance standards to ensure consistent service delivery excellence;
• Ability to establish strong relationships with customers, employees, and cross-functional teams, adapting communication styles to suit various audiences and managing conflicts positively;
• Strong organisational abilities with a focus on planning and execution, following established procedures to ensure customer satisfaction and service delivery efficiency.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Food & Beverage Operation Manager

Title: Food & Beverage Operation Manager
Reports to: Hotel Manager
Business: Tom Price Hotel Motel
Salary: AUD 70,000 – 80,000

Located in Tom Price Western Australia, Tom Price Hotel Motel has a restaurant, a bar and barbecue facilities. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers. We are searching for an energetic and capable Food & Beverage Operation Manager to oversee our busy bar and restaurant.

Summary of Position:
• Plan and Organise Functions and Special Events
• Oversee product quality and operational standards.
• Oversee and coordinate the day to day tasks necessary.
• Manage Staff.
• Knowledge of Company objectives.
• Liaise with other section Managers, and Group coordinators as required.
• Comply with legal and ethical standards.

Major Duties:
• Planning menus by consulting with chefs; estimates food costs and profits; adjusts menus.
• Making sure each guest will receive great dining experience through interactions with guests.
• Motivating and developing team by providing departmental training.
• Being part of hiring and training new joiners as brand standard.
• Scheduling and managing employees, as well as overseeing inventory.
• Resolve customer complaints regarding food quality and service.
• Making sure business complies with health and food safety regulations.
• Ensuring restaurant meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.

Responsibilities:
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Manage and liaise as required to ensure the smooth running of all functions.
• Schedule staff: rosters as required to anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Ensure that all food and products are high quality and prepared and served following set standards- served according to the restaurant’s portioning, cooking, and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Appropriate pricing and quoting for functions.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Continually strive to improve staff skills and development.
• Be involved in recruitment decisions.
• Develops and execute a monthly marketing plan.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs of Tom Price Hotel Motel.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.

Qualifications:
• Degree Level of Qualification or Five Years of on the job work experience.

Main Skills and Experience:
• Excellent communication skills and ability to multi-task.
• Ability to work effectively and efficiently in a team environment.
• Minimum of 3 years of experience
• Experience in similar role.

Come and develop a meaningful career and thrive in technology!

Datacom Connect is excited to announce we will be supporting a new Federal Government client in our Australian Service Desk in 2024!

We will support you in your new role, providing ample training and involvement in the transition from the start so you know exactly what to expect.

About the role:
The Service Desk is the central point for customers on a day-to-day basis. As a Team Leader, you’ll provide the necessary leadership and guidance for a team of high performing analysts in our Modbury, South Australia location; leading the way to deliver top quality support services to our customers.

What we’re looking for:
You’re a leader who prides yourself on building highly engaged teams, with a proven record of delivering positive customer outcomes through exceptional customer experience.

What you’ll do:

• Lead, motivate and mentor direct reports
• Manage day to day operations of the direct reports
• Manage customer escalations and expectations to maintain a positive customer experience.
• Client and Vendor Liaison
• Maintain Customer Service Levels and delivering reporting requirements
• Provide local leadership to all teams at your location
• Financial oversight

What you’ll bring:
From motivating, mentoring, managing a team of analysts, and working with the clients; there’s no question that your communication, attention to detail and organisation skills will be key to your success in this role! So, it’s essential that customer satisfaction and best practice is at the top of your priority list. Be enthusiastic and willing to build relationships with team members and support staff. Innovative thinking is key – we’re creating the service desk of the future, so we welcome fresh ideas with people experience at the core of what you do.

Having an understanding of Incident and Request Management within ITIL, along with operational understanding of ticketing and call management technology would be desirable, however your passion for IT and strong leadership capability and experience is essential.

About the role:

• Full Time Opportunity
• Available across our operational hours (Monday to Sunday 8am to 6pm rotating roster)
• Due to clearance requirements Australian Citizenship and ability to pass national police check is essential
  
  

If this sounds like the opportunity you're after, please apply now!