Total 4,465 customer service manager job vacancies in Darwin City, Northern Territory

We are seeking an experienced Operations Manager in Brisbane to provide strategic leadership and direction, driving profitability across our operations and contributing to the overall success of the Industrial & Environmental (I&E) division in Australia. This role focuses on managing financial, technical, and personnel aspects to consistently meet or exceed company and customer expectations.

Responsibilities include, however, not limited to:

• Provide leadership and direction to the Industrial Inspections division and ensure profitable operations.
• Provide HSE leadership ensuring that a zero-harm culture is facilitated throughout the business, acting swiftly in cases of non-compliance.
• Maintain and improve the safety performance of the division. 
• Ensure labour requirements are established to meet client needs at all times, maintaining profitable operation on a shift by shift basis, with focus on productivity improvement using KPIs to monitor progress and get results.
• Investigate opportunities to cross-sell within the broader SGS Australia business, offering complete and total service solutions to existing, new and potential customers.
• Visit all key customers, maintain relationships and deliver new opportunities.
• Translate business strategy into pragmatic action plans and execute.
• Develop new services/products and concepts for the business line.
• Monitor market for the development of new technologies and trends and make recommendations for business improvement.
• Identify and promote future business leaders.
• Draft, negotiate and secure contracts for local and international clients.
• Promote the image, capability and integrity of the company to clients.
• Manage pre and post contract commercial issues.
• Ensure the best quality of execution.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity.
• Lead, coach and develop a business oriented team.

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

We’re seeking a dynamic National Commercial Manager to collaborate with leadership and deliver exceptional financial and commercial expertise. In this pivotal role, you will support the Business Controller and Financial Planning & Analysis (FPA) team in driving strategic planning, optimizing financial performance, and delivering commercial excellence.

As a  National Commercial Manager based in Brisbane, you will collaborate closely with the Business Controller and Financial Planning & Analysis (FPA) team to provide expert commercial advice and support across our Lines of Business. Your responsibilities will include, however not limited to:

• Driving Growth: Analyze financial and commercial trends, offering insights to enhance performance and maximize opportunities for growth and improved margins.
• Commercial Support: Deliver best practice advice on contracts, tenders, and bids to ensure strong margins and return on investment.
• Capital Expenditure Oversight: Monitor and report on capital expenditure, endorsing major projects that align with the company’s strategy.
• Stakeholder Engagement: Provide clear reporting and secure stakeholder commitment to deliver actionable plans.
• Pricing Strategy: Lead pricing reviews in line with company guidelines to optimize margin opportunities.
• Strategic Development: Support the business in crafting and executing strategies for operational efficiency, margin improvement, and growth.

Strategy, Long-Term Planning, Budget, and Forecast

• Support the development and improvement of budget and forecast tools, ensuring seamless processes and impactful analytics.
• Lead the planning process, including schedules, guidance, and tools, collaborating with Line of Business (LOB) General Managers to align financial targets with strategic goals.
• Assist in preparing CAPEX and new business case proposals, ensuring sound evaluations, alignment to strategy, and actionable recommendations.
• Oversee and report on capital and projects, ensuring timely delivery, budget adherence, and risk mitigation.

Commercial Support

• Partner with General and Business Managers to enhance financial performance and provide pricing guidance for contracts.
• Drive pricing initiatives, including annual price reviews, ensuring no margin dilution due to inflation.
• Support bids, tenders, and contracts, including negotiation with external stakeholders such as suppliers and clients.
• Analyze business performance to identify areas of improvement and support necessary changes to achieve optimal financial results.
• Collaborate with Sales and Marketing teams to analyze commercial opportunities and build detailed costing models.
• Provide M&A support, including financial evaluations, synergy reviews, scenario planning, and due diligence.
• Manage insurance coordination and conduct general contract reviews.

Monthly Reporting and Business Performance

• Partner with leadership to drive financial performance and advise on pricing strategies.
• Deliver insights on financial and operational correlations to guide decision-making.
• Conduct regular reviews of pricing achievements, ensuring adherence to pricing excellence initiatives.
• Offer ad hoc commercial input, including procurement support and resolving contractual disputes.

This is an exciting opportunity for a Facilities Manager based in Rockhampton, QLD.

This role is based in Allenstown. The current portfolio of assets includes a busy sub regional shopping centre in Allenstown and another on Yaamba Road. These centres provide everyday conveniences, specialty stores and retail shopping options for local customers.

Key responsibilities in this role will include:

• Maintain the assets, facilities, services, plant and equipment to ensure optimal asset performance, efficiency, life cycle planning and functionality
• Drive best practice by collaborating and administering a comprehensive compliance program, particularly with regards to risk management for critical site operations
• Manage the relevant budget expenditure for the retail asset (Opex/Capex)
• Tender and Negotiate maintenance contracts, providing expenditure and performance data for regular monthly and quarterly reporting requirements
• Actively maintain compliance with OH&S / HSE obligations, completing audits and reviews as required by the client and the relevant legislation.
• Build strong relationships with key stakeholders including tenants and our clients

Are you a results-driven professional with a passion for sales, relationship management, and driving business growth? Bosch Oceania is seeking a dynamic Regional Sales Manager to cover the Queensland, Western Australia, and Northern Territory regions. This role offers an exciting opportunity to make a meaningful impact in robotics, automation, and manufacturing solutions. This is a Maximum term (2 Years) full-time opportunity, it will be a home-office based role which will require regular regional and domestic travel, and occasional international travel.

As a Regional Sales Manager, you will:

• Proactively seek out and develop new regional business opportunities by effectively communicating the value proposition of BAMS to current and potential customers.
• Coordinating marketing and advertising activities across Queensland, Western Australia, and the Northern Territory.
• Facilitating regular discussions, meetings, and conferences with BAMS customers.
• Representing BAMS at exhibitions and conferences.
• Partnering with customers to understand their commercial and technical requirements and assist in creating tailored solution concepts.
• Performing market analysis, benchmarking, and support BAMS offerings while maintaining a competitive edge.
• Managing the end-to-end customer-facing sales process, including marketing and sales strategy, lead generation, enquiry handling, oversee project execution, and post-service follow-up.
• Fostering effective communication and collaboration with BAMS teams to ensure alignment and seamless execution of customer projects.
• Identifying cross-selling opportunities.
• Regularly update the CRM system with accurate and timely information on sales activities, customer interactions, and leads.
• Collaborating with divisional partners and sales support teams to maximize market engagement.

We are seeking a dynamic and experienced Conference and Events Operations Manager to join our team in Sofitel Brisbane Central. As the Conference and Events Operations Manager, you will be responsible for overseeing the planning and execution of a wide range of meetings and events, ensuring seamless operations and exceptional client experiences.

This is a full time salaried role and has the potential to be a sponsored position for the right applicant.

• Develop and implement comprehensive event strategies and plans for conferences, meetings, and special events
• Manage all aspects of event logistics, including venue selection, contract negotiation, and vendor management
• Create and oversee event budgets, ensuring cost-effectiveness while maintaining high-quality standards
• Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences
• Lead and mentor a large team of ambassadors
• Develop and maintain relationships with key stakeholders, including clients, vendors, and partners
• Implement and monitor event safety and security protocols
• Stay current with industry trends and incorporate innovative ideas into event planning and execution
• Ensure compliance with local regulations and company policies related to event management.

Janes Introduction:

Janes enables militaries, governments, and defence companies to make critical decisions. Our expert-driven tradecraft, developed over 120 years, combined with human-machine teaming, delivers assured open-source intelligence across military capabilities and order of battle, equipment, events, countries, companies, and markets.
Linking millions of assured data points, Janes data model creates a framework of interconnected open source defence intelligence. This allows our customers to integrate all relevant data and connections into a single intelligence environment to deliver a more complete and accurate answer. Using Janes, our customers can use their scarce resource more effectively, to get to better decisions with higher confidence, more quickly.

How you will contribute at Janes:

• You will be responsible for training the end user community on the content and data from Janes they have available
• Developing and maintaining an engaged user community by understanding workflows and requirements, handling requests, comments or concerns
• You will work with the Sales team to identify and seek to capture any new business opportunities
• You will undertake end user community surveys and socialise feedback within Janes, following up on actions where required to ensue training meets and enhances their expectations of Janes
• You will support the testing of new products and development of existing products
• Lead the development and implementation of user community engagement strategies, including case studies and scenario modelling for sharing best practice
• You will work with Marketing to develop user promotions and support client engagement initiatives

The ideal skills and experience for this role are:

• Considerable experience in a data service provider and/or within the
Aerospace and Defence and military sectors
• Proven track record in an independent working environment
• Excellent communication and presentation skills both virtually and in person
• Proven administrative skills including working remotely and coordination
with multiple teams for problem solving
• Former military employee (preferable)
• IT experience/competency working with online toolsets