Total 56 Full-time customer experience manager job vacancies in Mount Gambier

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Greencross Vets Mount Gravatt is the perfect practice for a senior vet nurse with existing leadership experience and a great sense of humour to join a team of positive and outgoing nurses and passionate veterinarians.

We have a great relationship with the Petbarn team who are conveniently located under the same roof! This also allows for a steady stream of cross-referrals and helps achieve a truly positive experience for all our clients and their pets - and with the Animal Emergency Centre covering the night care of our patients, there are no afterhours required for this role! 

We are looking for a Full Time Practice Manager with leadership capabilities and attention to detail, you'll be goal orientated and team focused with the ability to coach and mentor in a collaborative manor. Familiarity with practice manager duties including rostering and human resources is a bonus! Preference for experience with RX Works and Kronos.

Your new role will see you;

• Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
• Leading and developing our team to provide an excellent client experience, exceptional patient care and to build a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Nursing duties as required; including training and mentoring nurses

About Your Skills & Experience;

• Certificate IV in Veterinary Nursing (or equivalent experience)
• Genuine care for clients, patients and your team
• Experience in Practice Management or as a Senior Vet Nurse with team management, strong leadership and team building skills
• Excellent animal handling skills
• An extensive knowledge and understanding of veterinary nursing procedures
• Strong communication and customer service skills
• Good business insight and organisational skills

Interested? We would love to meet you! Apply now and join the Mount Gravatt team today!

Customer Experience Manager  | Dan Murphy's Coolum | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
 

Mount Isa has a great sense of community with many sporting and recreation activities on offer which make the city lifestyle focused. Located in the heart of town, with spectacular views of the city and mine, ibis Styles Mount Isa features 57 recently refurbished guest rooms, an outdoor swimming pool and Italian restaurant, Giuseppe’s Cantina. Attracting both business and leisure guests, the property also has two meeting and event spaces.

We are looking for a motivated people person to take the reins and provide leadership to the small team of hospitality professionals. Reporting to the Vice President Operations Western Australia and Tasmania, you will be exposed to a highly diverse role with ‘hands on’ accountability for the Hotels Financial, Sales, Human Resources and Corporate Social Responsibility activity.

Key Responsibilities:

• Required to recruit, integrate, develop and coach a small but strong team
• Ability to add value to the Accor network building strong brand and customer loyalty
• Consistent and responsible approach to cost control
• Continuous improvement in regards to product and service quality   
• Required to initiate, lead and manage capital expenditure projects 
• Ability to make high level commercial decisions based on a consultative approach with the support team

ibis Styles Mount Isa is located in the heart of Mount Isa, and offers views of the city and the spectacular Mount Isa Mines, ibis Styles Mount Isa features 57 rooms, 2 conference rooms, a pool with BBQ area, a restaurant and bar and free off street parking.

We are seeking a passionate and dedicated Full Time Assistant Manager to join our Hotel Team. 

Working alongside the General Manager and Front Office Manager, you will be responsible for the day to day operations of the hotel.

Store Manager | BWS - Mount Pleasant | Passionate About People

It’s time to stop and smell the Rosé! With over 1,450 stores in 1,450 local communities and 10,000+ Team Members, we’re the biggest local bottle shop in Australia. We’re on a mission to find a leader who lives our values and makes every day an adventure. This is where you come in! Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership. 
 
A day in your life as a BWS Store Manager

• You’ll empower, inspire and develop your team to achieve goals and perform at their best, utilising business programs and your own initiative
• You’ll promote a customer-centric, safety-first culture with a continuous improvement mindset and 
• You’ll complete and delegate daily tasks across inventory management, housekeeping and team leadership with a specific focus on driving sales and achieving budgets
• You’ll leverage your people skills to foster the best-ever customer and team experience - because boring doesn’t work here
• You’ll identify and deliver on growth opportunities, business objectives and key performance indicators
• You’ll be responsible for upholding service of alcohol guidelines
• You’ll inspire customers and your local community by tailoring your store's presentation and activities

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You pride yourself on creating an unboring atmosphere and a winning culture
• You are great with people, detail and delivery and are motivated to make magic happen for your community and team
• You have experience in a fast-paced retail/hospitality environment and take a collaborative approach to problem-solving
• You lead by example and light the way for your team
• You are an advocate for diversity and inclusion and make everyone feel welcome
• You not only own your career, but you are a driver of people development, supporting others to dream big and reach their potential

The perks are good too! Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs.