Total 10 Others/Any call center job vacancies in perth australia

09th October,
CyberCX is Australias leading independent cyber security consultancy organisation. To support our rapid growth, we are looking for a motivated and passionate Team Lead. In this role, youll be responsible for providing people leadership to a pod of Security Analysts and/or Security Engineers. You will work towards delivering great client outcomes and grow your career rapidly as a cyber security professional.   Were looking for candidates that have a sound and relevant technical background. You will have a passion to learn, a great attitude, and a keen interest in mentoring junior analysts.  Current and ex-serving ADF members are encouraged to apply.  Key Responsibilities

Lead, coach and build high performing teams to enable learning, development, and capability uplift. Understand each team members skills, drivers, and aspirations. Work with them ongoing to develop, raise capability, and build a career and progression plan
Provide end to end leadership

... Click here to view more detail / apply for Team Lead ? Security Operations Center (SOC)

Multiple positions 



ABOUT US


Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers needs.




ROLE PURPOSE


As a customer experience agent, you will provide support on a range of enquiries to both our external customers and internal sales team. Our team purpose is to provide effortless interactions by phone, chat or email and we are always looking for ways to improve our customer experience. 




KEY ACCOUNTABILITIES



Handle inbound & outbound customer enquiries
Follow up




... Click here to view more detail / apply for CX CALL CENTRE AGENT ? WA

Posted: 21/08/


04/09/

Job Type: Permanent - Full Time

Location: Perth

Job Category: CRC - Service


Be part of Beyond Bank a bank that is for and with you .
We are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.
Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and

... Click here to view more detail / apply for Call Centre Team Leader

We are looking for a enthusiastic individual to join our team as a Call Centre Worker! This is an entry-level, full-time or part-time position perfect for someone who thrives in a fast-paced environment and enjoys building relationships with customers over the phone.

Here's a breakdown of what your day might involve:

-Customer Champion: Respond to incoming calls from customers, addressing inquiries, concerns, and resolving issues efficiently.
-Sales Savvy (Optional): For some roles, you'll have the opportunity to present product or service offerings, achieving sales targets and exceeding customer expectations.
-Information Hub: Provide accurate and up-to-date information about our products, services, and policies.
-Problem-Solving Pro: Actively listen to customer concerns, identify solutions, and ensure a positive experience.
-Communication Maestro: Utilize strong communication skills to build rapport and effectively handle customer interactions.

You'll be a great fit if you:

-Possess excellent verbal communication skills and a clear, friendly voice.
-Are a patient and empathetic listener with a problem-solving mindset.
-Enjoy a fast-paced environment and can multitask effectively.
-Have a strong work ethic and a positive attitude.
-Can learn new systems and adapt to changing priorities.

We offer:

-Competitive salary and benefits package (full-time)
-Flexible scheduling options (part-time)
-Comprehensive training on products, services, and call center procedures.
-Opportunity to develop strong communication and customer service skills.
-Supportive team environment with a focus on growth.

Ready to make a difference for our customers? Apply today!

Graduate Opportunity

We are currently working with a global brand who are expanding their Perth based offices. The graduate role available is a Call Centre/Customer Service Representative and is to join the Perth customer service team. The role will involve.


Processing of sales orders
Handling inbound sales calls and customer enquiries
Liaison with the warehouse personnel and ensuring stock availability is monitored
Responding to customer enquiries via email and chat
Follow up with transport companies for customer orders
Processing and sending quotes
Skills/Qualifications


Bachelor?s degree is required 
Strong communication skills both written and verbal
Great customer service and interpersonal skills
Strong attention to detail
A team player
Ability to work collaboratively and autonomously
If this sounds like you,  apply now  to advance your career and discover a future of opportunities.
  
For ... Click here to view more detail / apply for Entry Level Call Centre : Customer Service Role | Annual Salary Review ? WA

11th April, 2024 CyberCX is Australia’s leading independent cyber security consultancy organisation. To support our rapid growth, we are looking for a motivated and passionate Team Lead. In this role, you’ll be responsible for providing people leadership to a pod of Security Analysts and/or Security Engineers. You will work towards delivering great client outcomes and grow your career rapidly as a cyber security professional.  We’re looking for candidates that have a sound and relevant technical background. You will have a passion to learn, a great attitude, and a keen interest in security is essential.Key Responsibilities Lead, coach and build high performing teams to enable learning, development, and capability uplift. Understand each team member’s skills, drivers, and aspirations. Work with them ongoing to develop, raise capability, and build a career and progression plan Provide end to end leadership support for operational staff in their day-to-day workload Provide personnel and project support with clients, taking the initiative to drive improvement…

Click here to view more detail / apply for EOI Team Lead - Security Operations Center (SOC)

Job descriptionCustomer Service Representative/Team LeadersJoin this leading Visual Communications business, renowned on a global scale!Word class training and ongoing support provided to set you up for successSupportive and friendly teamWOW Recruitment are currently seeking Customer Service Representatives and Team Leaders to join a global Visual Communications business, based in Malaga, Perth.What you will do:Respond to high-volume inbound calls and resolve customer enquiries.Liaise with warehouse, freight carriers, and express couriers.Assist with customer queries regarding deliveries and logistics.Act as positive brand ambassador and provide exceptional customer service.Professionally resolve customer complaints where necessaryAs a Team Lead you will Receive full trainingHave a strong Product KnowledgeMotivate your team and help support achieving KPIsProvide feedback to the team and Senior ManagersWhat you will bring:1-2 years’ experience in a phone-based Customer Service role.SAP is preferred but not essentialFantastic communication skills, both verbal and written.Proactive approach to tasks and able to manage high-volume inbound calls.  Confident using Microsoft Office Suite.Enjoy speaking with customers…

Click here to view more detail / apply for Customer Service / Call Centre Team Leader Positions

Full-time, Entry-Level

Job Description:

We are currently seeking a dedicated and motivated individual to join our team as an Entry-Level Childcare Center Administrator. This full-time position offers a unique opportunity for someone with limited experience to embark on a rewarding career in early childhood education and care. Full training will be provided, including support to obtain a Certificate in Early Childhood Education and Care (ECEC).

Responsibilities:

*Assist in the day-to-day administrative operations of the childcare center, including reception duties, record-keeping, and correspondence.
*Support the management team in maintaining compliance with regulatory standards and licensing requirements.
*Assist with enrollment procedures, including conducting tours for prospective families and processing paperwork.
*Coordinate communication between staff, parents, and management, ensuring clear and effective channels of communication.
*Assist with scheduling and staffing, including coordinating staff rosters and managing substitute arrangements.
*Provide support to educators and childcare professionals as needed, fostering a collaborative and positive work environment.
*Assist with financial tasks, such as invoicing, billing, and fee collection.
*Maintain a welcoming and professional atmosphere in the childcare center, ensuring the safety and well-being of all children and staff.

Requirements:

*High school diploma or equivalent qualification.
*Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Attention to detail and accuracy in record-keeping.
*Ability to work collaboratively in a team environment.
*Genuine passion for working with children and families.
*Willingness to undergo full training and obtain a Certificate in Early Childhood Education and Care (ECEC).

Benefits:

*Full training provided, with support to obtain a Certificate in ECEC.
*Opportunity for career advancement and professional development.
*Competitive salary and benefits package.
*Rewarding work environment with a supportive team.
*Make a positive impact on the lives of children and families in our community.

If you are a motivated individual with a passion for early childhood education and care, and you're eager to start your career in a dynamic and rewarding environment, we encourage you to apply for this exciting opportunity. Join our team and embark on a fulfilling journey in the field of childcare administration.

Apply today by submitting your resume and cover letter.

Who We Are

We are glad you want to help us make a difference! 

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. 

Who You Are 
 

You are a self-motivated team player with the ability to easily mingle with cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is on your DNA. You build trust, by clear communication with no prestige. 

We are now looking for passionate Service Centre Technician II who would be directly responsible for the execution of quality and efficient services.

This position of Service Center Technician reports to Service Centre Manager in Sydney, Australia. 

 

You are an individual that has:

• Ability to communicate with all internal and external stakeholders.

• Excellent customer relationship skills and flair for maintaining relationships and working across different cultures.

• Ability to fault find and diagnose machine or process related problems.

• Agile and positive mindset when it comes to challenges.

• Proficient in Microsoft suite applications

• Excellent oral and written English language skills.

About the Job

A great opportunity to work for a reputable company who is a leader in their field. If you are looking for a role to help you to grow and develop your skills, Alfa Laval is looking for you. This role is based in our Service Center in Kwinana , WA.

You will be working with our Western Australia team mainly on heat exchangers (GPHE and WHE) ensuring reliable operation, optimum performance and efficiency.

Key Tasks

• Secure a strong HSE and quality culture within the Service Centre.

• Perform hands on activities related to Heat Exchanger reconditioning including disassembly, inspection, cleaning, assembly, and pressure testing of the GPHE and WHE units.

• Report the technical findings on the different inspection along the job and establish reports.

• Adapt quickly availability of internal and external resources based on customer demands.

• Ensure that jobs are executed according to importance in close cooperation with sales and that deviations are reported quickly.

• Share knowledge and support in competence development.

• Suggest improvements for products and working procedures.

• Execute repairs and reconditioning of equipment in service centre according to specifications, repair manuals and the defined job scope.

• Be engaged in problem resolution, suggesting & implementing improvements for products, tools and working procedures.

What you Know

• Mechanical Engineering qualification(s), or equivalent.

• Welding qualifications would be an advantage.

• Problem-solving skills.

• Knowledge of Alfa Laval products especially heat exchangers would be an advantage, but not essential.

Role and Responsibilities

                                                                                                         

The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.

The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.

The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.

The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Maintenance Technical Manager

We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

Our ideal candidate will have:

• Technical Degree or similar with an Electrical Engineering focus
• Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
• Strong leadership skills
• Friendly and customer focused
• Ability to work and converse efficiently across all levels
• Able to work under pressure and meet deadlines.
• Good problem solving and team working skills.
• Proven ability to handle difficult situations.
• Excellent communication skills, with another language being an added bonus

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• attractive employee benefits.

Come share your passion with us!

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-KM1

Position Type

                                                                                         

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.