Total 2,755 Others/Any account executive job vacancies in Australia

We’re looking for an Account Executive, SMB to join Procore’s Sales team. In this role, you’ll apply expertise of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to small and medium business accounts in Australia and New Zealand.

As an Account Executive, SMB, you’ll focus on companies that can benefit from Procore’s world-class project management tool for the construction industry. The primary function of this position is new account acquisition, where you’ll grow revenue with an emphasis on new product sales to our customer base. This includes cold-calling, prospecting, qualifying, conducting product demonstrations, solution selling, negotiation, execution of service agreements, and closing.

This position is based in our Sydney office. We’re looking for candidates to join us immediately!

What you'll do:

• Timely follow-up and qualification of new prospects from either inbound prospects or customer requests generated by marketing
• Manage and maintain accurate prospects, opportunities, and account information within Salesforce.com
• Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
• Collaborate with cross-functional peers and third-party partners to propose a tailored solution that meets the needs of prospective customers
• Network and research accounts, identify key players, generate interest and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Achieve or exceed monthly and quarterly targets
• Obtain referrals, and references by applying an knowledge of the unique requirements of your customers

What we’re looking for:

• 2+ years of demonstrated successful software sales, preferably B2B
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales and/or outside sales-based selling model
• Proven ability to communicate effectively via telephone and email with customers
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop strong relationships
• Proficiency with Google Suite products and online collaboration tools
• Experience with CRM and opportunity management systems, specifically Salesforce.com
• Proven ability to develop and manage pipeline and forecasting

To ensure the successful management and growth of existing business and the identification and development of new clients and business partnerships in order to achieve strategic goals whilst maximising profits in accordance with John Crane business ethics and procedures.

Business Development:

• Promote and sell John Crane products and solutions within a designated territory to achieve individual and team budgets.
• Achieve monthly and yearly orders and sales budgets.
• Develop and grow John Crane’s existing client base.
• Promote JCA quality products, superior service levels, and a professional image to the market place.
• Set and achieve new sales and client account management strategies and strategic plans in line with company philosophies, guidelines, budgets and time frames.
• Development of budget plans and values.
• Establish and maintain customer call cycles as appropriate and in conjunction with the Sales Manager
• Follow up of customer visits and quotations in a timely and professional manner with the view to gaining business and closing orders in favour of John Crane Australia.
• Ensure that industry knowledge, product knowledge and competitor knowledge is continuously researched, maintained and trends are freely communicated to all internal clients.
• Meet and exceed KPI’s as set and agreed to with the Sales Manager

Relationship Management:

• Effective utilization of SAP C4C for quotations, logging customer contact information, sales activities, key account plans and other critical information on a daily basis.
• Provide real-time sale support to all key accounts.
• Provide all customers with real-time progress reports and information on all orders and sales.
• Research industry, supplier, product trends and client requirements to identify potential solutions for customers and opportunities for further new product development.

The role: 

You’ll be responsible for maintaining strong relationships across our top 30+ customers, in order to maximise value to Transvirtual. You’ll do this by building a relationship, establishing trust, mapping out their businesses and needs to define opportunities, including adjacent vertical, supporting their business lines not yet using transvirtual. 

You’ll work closely with our existing Customer Success manager who oversees the hundreds of clients we have today, as well as our Support Manager and Technical Product Support Lead. They will help ensure clients needs are completed giving you the support to focus on the commercial aspects of relationships. 

Key to your success will be developing a deep understanding of our products as well as the industry in which we operate in. This will empower you to direct the team on tasks and, where necessary, be autonomous when solving escalated client queries.  

Your focus will be: 

• Building relationships 

• Documenting and detailing out clients businesses to share learnings with the internal team and define opportunities for our growth 

• Report status updates to clients and keep internal stakeholders informed and accountable 

• Ensure client requests are closed to a high standard of satisfaction 

• Collate and share trends and client feedback with product and engineering to ensure improvements are made 

• Provide consultation to customers regarding the most effective use of Transvirtual platform in conducting business 

• Keep HubSpot & Confluence documentation up to date  

Why you will love this role: 

• Become a Client leader in a growing market: We have a growing list of customers in the ANZ markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly 

• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience 

• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to challenge how we’ve always done things. As a business we thrive on everyone’s initiative to grow the business.  

• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open. 

 
Essential Skills / qualifications: 

• 5 years or more working as a CS or Account Manager in a SaaS or similar business 

• Proven capacity to develop unrivalled product knowledge in a new sector (or Logistics experience) 

• Excellent verbal and written communication skills 

• Experience managing a team, both in office and remote 

• Demonstrable experience working with teams to align on values and behaviours to make improvements  

Desired Skills: 

• Commercial university degree or equivalent  

• Understanding/experience of the logistics sector / SaaS businesses 

• Excellent communication and negotiation skills  

• Ability to connect with a range of customers and find key buying habits of prospects. 

• Great team player who understands the importance of working together to meet a common goal. 

About Transvirtual: 

Transvirtual is a modern SaaS business, delivering industry-leading logistics solutions.  

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations.  

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada. 

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros. 

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you! 

Remote within Australia, or in-office/hybrid in Melbourne, Australia

Atticus is seeking an experienced SaaS account manager to join our team. We value creative, curious, and self-driven people who are passionate about their craft. You’ll be helping our customers make the most of a product they already love using, in a supportive team culture, without unachievable targets or smile-and-dial, gong-ringing energy.

About us

Atticus is a Melbourne-based scale-up founded in 2017 that offers the leading technology in document fact-checking. We are on a mission to bring more truth to the world of business. Our software helps our customers—law firms, listed companies, and funds—fact-check critical documents before they're disclosed to market. Our users love Atticus because we save them a lot of pain in high pressure, high stakes work.

We’re a growing, global company. We’re profitable and using our resources for growth. Over 70% of our customers are inbound or referrals. We’re trusted by 95% of Australian corporate law firms, 30% of the UK Top 30 law firms, over 40% of the ASX50 and 35% of the ASX100. Plus, we’re expanding into Asia and North America.

About you 

We’re looking for someone with 4+ years account management, CX, and/or sales experience in a SaaS company or consultancy. We want creative, curious, and self-driven people who are interested in building something of lasting value. The people who are likely to thrive at Atticus are conscientious problem solvers. So if you’ve got the following qualities then please get in touch:

• Creative and flexible. We’re a small team doing things nobody has done before, so you’ll be excited about tackling unknown problems and pitching in to help even when you don’t quite feel like you know exactly what you’re doing.
• Natural communicator. Communication is a first class skill, particularly in a remote world, so we take this seriously. More than just good spelling and grammar, you’re great at building relationships and getting things done with others, whether it’s through Slack, Zoom, or in person.
• Measure twice, cut once. We believe that long term, true velocity and agility comes from putting in enough planning that you can move fast without breaking things. “Slow is smooth, and smooth is fast.”
• Bias toward action. Generally, when in doubt, you give something a try and see if it works. Yes, doing the right thing is best, but doing the not-quite-right thing and learning from it is better than doing nothing at all.
• Outcome-focused. You don’t confuse a great slide deck for genuine user outcomes. You’re able to separate the process from the outcome, and if you’re blocked on the process you were expecting to take, you try other ways of getting that outcome.

If you also have any of the following, then definitely get in touch!

• Industry knowledge in corporate law and/or corporate governance. You’ve got a law degree, worked as a lawyer, or in investor relations, company secretary, corporate affairs, finance, or governance of a listed company, fund, or regulatory body.
• High growth environment. You’ve worked in a scale-up that’s grown fast and scaled processes.

About the role

As an Enterprise Account Manager, you’re instrumental in ensuring our customers get as much value as they can out of the platform. You’ll be the primary point of contact for their account, help them realise the value of the platform, and identify and realise opportunities for Atticus to add even more value within their business. 

You’ll be joining a small team, so nothing is really out of scope and no two days will be exactly the same. That said, here are some real things you might’ve done if you had been here this month:

• Spoken to a customer to understand their upcoming ESG reporting requirements, worked with one of our Product Consultants to determine a new way of making that as easy as possible with existing Atticus features.
• Identified opportunities for Atticus to provide more value and to devise and execute an expansion plan for each customer.
• Reviewed our customers on non-subscription plans to identify who would benefit from moving onto a subscription, and helped devise and execute a subscription migration plan for each customer.
• Worked with the Growth and Product teams to plan a “roadshow” of our east coast clients to talk about trends and best practices in corporate verification.
• Reviewed six customers’ Atticus usage against their plan in preparation for upcoming contract renewal discussions.
• Built a sample Atticus workspace to demonstrate verifying Sustainability reports in Atticus to a new user group within an existing customer.

Benefits

• Competitive compensation (AUD$130 - 150k OTE, dependent on experience and ability). 
• 100% remote friendly within Australia (come to the office, work from home, or a bit of both—it’s up to you)
• Flexible work hours (we care about outcomes—go for that lunchtime swim)
• New Macbook and $2,000 home office setup budget
• Five weeks leave each year (and never work on your birthday)
• 16 weeks paid parental leave 
• Dog-friendly office in Collingwood, Melbourne
• Generous professional development program

Interested?

If this sounds to you like we’re a great match, please apply below. You can also read more about us on our careers page.

A Career that lets your passion shine:

• Respond to inbound leads, qualify business and conduct initial sales discussions
• Prepare proposals, curate, create, and execute seamless events from concept inquiry to completion
• Proactively communicate with clients to understand their needs and personalize events to exceed expectations
• Manage the timeline, logistics, budgets and delivery of events
• Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews
• Consistently achieve or exceed set KPIs
• Maximize revenue by showcasing exceptional upselling abilities and understanding client needs
• Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage
• Maintain accurate records and reporting across all sales and events management systems

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.

The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.

Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

What you get to do in this role

• Present to all levels of management, including C-Level stakeholders.     
• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.