To ensure the successful management and growth of existing business and the identification and development of new clients and business partnerships in order to achieve strategic goals whilst maximising profits in accordance with John Crane business ethics and procedures.
Business Development:
- Promote and sell John Crane products and solutions within a designated territory to achieve individual and team budgets.
- Achieve monthly and yearly orders and sales budgets.
- Develop and grow John Crane’s existing client base.
- Promote JCA quality products, superior service levels, and a professional image to the market place.
- Set and achieve new sales and client account management strategies and strategic plans in line with company philosophies, guidelines, budgets and time frames.
- Development of budget plans and values.
- Establish and maintain customer call cycles as appropriate and in conjunction with the Sales Manager
- Follow up of customer visits and quotations in a timely and professional manner with the view to gaining business and closing orders in favour of John Crane Australia.
- Ensure that industry knowledge, product knowledge and competitor knowledge is continuously researched, maintained and trends are freely communicated to all internal clients.
- Meet and exceed KPI’s as set and agreed to with the Sales Manager
Relationship Management:
- Effective utilization of SAP C4C for quotations, logging customer contact information, sales activities, key account plans and other critical information on a daily basis.
- Provide real-time sale support to all key accounts.
- Provide all customers with real-time progress reports and information on all orders and sales.
- Research industry, supplier, product trends and client requirements to identify potential solutions for customers and opportunities for further new product development.
