Total 12 job vacancies by Palo Alto Networks

Your Career

The Director of GCS at Area level will be a member of the Palo Alto Networks Global Customer Service Leadership Team in JAPAC and will be responsible for leading our matrixed GCS Area team through the delivery of exceptional customer experience and outcomes. 

This high visibility, high impact role is responsible for the GCS organisation which provides end-to-end post sale support to customers ensuring all customers are reliably deployed, fully adopted, technically healthy and achieving value from their Palo Alto Networks investments.. This position will report directly to the VP GCS in JAPAC.

Your Impact

• Manage execution and achievement of all GCS (Global Customer Services) including all metrics and targets for the Area on a quarterly and annual basis
• Proactively engage with and represent as the SPOC and owner, all GCS related topics in Area and execute in alignment with Theatre and Global GCS processes and ways of working
• Collaborate with sales leadership and proactively interface with CIO/CISO level customer leadership to gain insight and feedback on how to provide the best post sales experience - Lead when necessary in critical customer situations
• Work in alignment with the Area leaders to represent PANW to customers where required and deliver an exceptional customer experience
• Actively participate as a core leader of the GCS JAPAC leadership team bringing the specific Area related opportunities and challenges to the leadership team with data to enable effective and efficient execution
• Build a strong cross functional interlock and operating cadence with Sales, Product and Technical Consulting teams in Area
• Develop a high performance team of GCS staff creating a cohesive GCS organisation at Area level including direct and matrixed reports and organisations
• Build a growth mindset oriented culture that promotes diversity, continuous improvement, a sense of urgency and customer outcomes
• Own and drive the overall GCS execution programs - measure, monitor, and report GCS key quarterly targets and metrics and drive programs to assure continuous improvement 
• Lead the operating cadence of the business - Create the right operational metrics that are impactful to the customer experience and operating productivity and drive the right priorities and goal settings that deliver measurable improvements

What You Bring 

• Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs
• Passion for creating diverse teams and a customer obsessed, outcomes focused culture - Ability to inspire and attract the best talent
• Ability to create a strategy and align resources to execute and drive continuous improvement in alignment with other teams and organisations
• Executive presence - The ability to effectively communicate and influence at senior levels with customers and within the organisation 
• P&L/Run the Business experience and mindset - Strategic mindset, ability to scale, strong operational, analytical and problem-solving skills with a track record of making major transformational improvements to customer, operational and financial performance

Your Career

The Senior Program Manager is a senior level role that will support large and complex consulting engagements and security transformation programs across JAPAC. The individual will report directly to the VP for Unit 42 in JAPAC and partner with Unit 42 leadership and Security Consulting PMO to lead GCO programs and projects, as well as support Digital Forensics and Incident Response (DFIR) and Proactive Services engagements across the region.

Your Impact:

• Has considerable cybersecurity and security transformation experience across diverse sectors, industries and markets (in  JAPAC)

• Has  experience operating at technical, CxO and board levels

• Has appropriate consulting, program, change management and communication skills, as well as stakeholder management experience, to gain credibility and trust with complex stakeholders

• Can effectively articulate themes that organisations are challenged by with regards to what's driving transformation, including new digital environments,  the legal, compliance and regulatory landscape, stakeholder expectations, budgetary concerns and factors including Total Cost of Ownership and Return on Security Investments, 3rd party/supply chain risk and exposure and the evolving threat landscape

• Has experience working with partners

• Understands threat-led, data driven consulting and has sufficient technology and cybersecurity experience to be able to learn our products and services

• Can rally the team to quick and effective outcomes, has operated / led war-rooms

• Has the ability to lead, influence and drive outcomes

• Be an expert in program and project management methodology and processes

• Be able to build successful relationships with cross-organizational leaders to achieve mutually successful results

• Recognize changes in scope across multiple projects and can drive scope-versus-schedule/budget discussions to conclusion

• Manage a program portfolio and balance resources among it

• Recognize organizational or system-wide risks and create program risk management plans

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed

• Maintain and update status reports for external clients and customers 

• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion

• Maintain a strong understanding of the Unit 42 Consulting team’s skill sets

• Partner with consulting leadership with any staffing needs for each project

• Develop strong partnerships with internal and external stakeholders for each project 

• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines 

• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships 

• Deliver Cyber uplift programs not just projects

• Lead cyber transformation programs on behalf of clients, including the support of cyber security strategies to managing the execution of strategic maturity roadmaps  

Your Career

The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers. 

Your Impact

• Maintain and grow revenue through the renewal of existing customer contracts

• Proactively engage with customers to secure contract renewals

• Defend revenue through negotiations and ensure a seamless customer experience

• Utilizes ATR reports for strategic territory planning

• Identify opportunities for multi-year upsells and additional upgrades

• Collaborates with internal counterparts for a customer-centric approach

• Effective communication skills are essential for this role

• Strong negotiation skills

• Proficiency in analytics

• Strong organizational and strategic thinking abilities

• Ability to manage a high volume of accounts effectively

Your Career

As the ANZ Major Account Manager for Global Accounts, your primary responsibility will be to sell the Palo Alto Networks portfolio of products and services into some of our most significant & strategic accounts. You will be responsible for building, developing and managing the Australia and New Zealand partnerships with these accounts. Your role will have you defining and driving the account strategy, working closely with the relevant Global Client Leads in the US and EMEA. You must be able to build strong global, regional and local relationships, drive and execute adoption strategies of global standards with regional stakeholders and deliver over-achievement of your revenue goals.

Your Impact

• Constructs and sells large multi-product, platform solutions and services utilising strategic partnerships to deliver business outcomes
• Executing tactical business while investing in larger, longer-term strategic opportunities
• Act as an inspired leader for an extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organisations
• Effectively present and deliver the Palo Alto Networks value proposition, develop compelling proposals and negotiate great, everybody wins agreements
• Establish strong executive-level relationships throughout the customers ANZ  organisations
• Co-develop account plans with the lead Global Client Leads of each account
• Maintain accurate and timely weekly, monthly and quarterly forecast which will ultimately exceed your annual revenue goal

Your Career 

We are looking for a highly motivated, results orientated Bid Response Manager to join the Global Bid Response organization. The Bid Response Manager is responsible for leading the development of proposal responses to the RFx, tenders, pre-sales vendor compliance questionnaires, and security assessments. Responsible for leading and collaborating with matrixed, cross-functional teams to develop content/proposals. Ensure that proposals are compliant with requirements, complete, and compelling. 

This is an opportunity for those interested in being a part of something bigger than themselves. We are out to fulfill our company mission with the strongest products in the industry. To fit in this role, you should be willing to ask questions, always learning, have a strong work ethic, be persistent and coachable. You will be responsible for building relationships with internal key stakeholders (e.g. Sales, Legal, Product Management, Product Marketing, and Product Management). We are looking for a high-caliber proposal writer and content manager to increase our win rates on new opportunities, and to help create, update and streamline proposal content.

Your Impact 

• Collaborate and partner with Sales Engineering, Sales Operations, Legal, InfoSec, Product Management, and  other resources to develop compelling proposal responses for complex opportunities
• Lead the end-to-end proposal development process, from initial RFP/RFQ/RFI review to final submission
• You will develop all proposal response materials including proposal outline, compliance matrix, proposal management plan, proposal kick-off meeting materials, writing templates and plans, and desktop publishing (DTP) of the final response
• Write, edit, proof, organize, format and produce proposals to enhance business development
• Foster strong working relationships with internal stakeholders, and coordinate with subject matter experts (SMEs) to gather and incorporate technical, financial, and operational information
• Identify and mitigate risks related to proposal development and submission
• Ensure win themes, differentiators are included in the proposal and deliver a compelling response to the customer or partner 
• Develop reusable and boilerplate content 
• Leverage content management platforms, project management applications, and AI to develop content and manage tasks
• Develop timelines and ensure that key deal milestones and deadlines are met 
• Be an integral part of a growing team at Palo Alto Networks 

Your Career 

The Senior Manager, Business Development -Network Security- (NetSec), will drive our NetSec revenue and pipeline via our strategic alliance partnerships, VAR ecosystems, and direct sales teams in JAPAC. We will focus on our Software Firewall portfolio. Working with sales, channel sales, product management, and marketing, you will develop and execute plans that drive the growth of our NetSec products and increase brand recognition in the market.  Depending on the initiative, plans may include direct/indirect sales, sales training, and/or marketing initiatives. While not a direct sales position, this is a highly consultative and visionary role that will influence our customers' and account teams' strategy and direction.

Your Impact 

• Develop Go-To-Market (GTM) approaches to accelerate software firewall revenue in existing as well as new logo target accounts, cloud service providers, and partners
• Interlock with the field sales team to develop strong working relationships with sales leaders and account teams to support sales strategies for software firewalls
• Build and maintain strong cross-functional relationships with sales leaders, product management and marketing functions while serving as a liaison and feedback mechanism from the field back into product management, marketing & other key software firewalls NetSec internal business partners
• Work with sales to align our sales resources and assist in closing opportunities
• Collaborate with all marketing functions to appropriately scope and organize product/partnership launches and lead generation activities, ensuring alignment with overall product positioning and messaging
• Enable training of alliance partners, sales teams and reseller partners to identify and close opportunities
• Drive strategic, customer-facing engagements that require creative and complex solutions
• Identify common uses cases, develop and share selling strategies directed at specific market segments (examples - Cloud Transformation, Gen AI, Zero Trust)
• Ensure sales alignment in developing and delivering content for executive briefings, roadshows and events

Your Career

As a Presales Engineer, you'll provide technical expertise and guidance to service providers, telcos, and MSS organizations. You will play a key role in demonstrating the value of our technical solutions which enable the customer's objectives. You'll advance our leadership in the areas of network, cloud, and endpoint security. As a trusted advisor to prospective customers, you'll further Palo Alto Networks' position as their cybersecurity partner of choice.

Your Impact

Technical aptitude and customer focus are core to the Presales Engineering role. You'll see complex problems as opportunities to learn and deliver innovative solutions. No two days will be the same, but you'll define your impact by:

• Partnering with large SP, telcos, and MSSP  to secure both their and customers’ networks,  cloud, and endpoints with Palo Alto Networks technology
• Building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions that drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions such as Professional Services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our solutions 
• Continuously investing in yourself to develop technical and professional skills by actively participating within the community and at industry events

Your Career

As a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the SE role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiate our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events

Your Career

This role will report to the Head of Unit 42, JAPAC. The Executive Assistant will be responsible for executive administrative duties, aligning with company priorities and managing executive staff.

Your Impact

• Engage in complex communication and calendar management at the executive level including
  • Drive and track executive-level communication activities, such as (but not limited to) - All Hands events, monthly newsletters, Skip-level meetings
  • Own communication event calendars for the VP
  • Support the preparation of presentations and team communications
  • Support staff meetings, recording of minutes, and action items
• Anticipate potential conflicts (i.e., schedule issues, critical meetings, location issues) and raise to address/resolve in advance whenever possible
• Collaborate with cross functional teams on key programs and events, generating business reports on an ad-hoc basis
• Partner to support team well-being activities and events 
• Support direct staff of VP on ad-hoc basis as needed
• Coordinate travel arrangements, including flights, transportation, lodging and prepare and submit expense reports
• Organize and assist with online, hybrid and in-person events and large team meetings (e.g., team dinners, leadership off sites, All Hands, and training)
• Manage team distribution lists and reporting structure changes on internal systems
• Monitor and review team purchase orders, and team expense reports, prior to manager approval (and/or act as proxy approver when needed)
• Support systems, access, location and  IT needs for managers and new employees
• Provide project and presentation support as needed
• Responsible for ordering materials, catering, giveaways, and supplies as needed

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organizations with endless possibilities. As a Strategic Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimizing market presence, revenues, and results for Palo Alto Networks.

Your Impact

• Create and drive multimillion dollar, multi year pursuits with key strategic accounts in your assigned territory
• Manage major, strategic accounts, exceeding sales quotas and KPIs - Build and nurture relationships with key executive stakeholders
• Leverage your consultative selling experience to identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services - Demonstrate industry knowledge, articulating unique value to customers - Develop strategies aligning customer's business goals with Palo Alto Networks’ value proposition
• Travel as necessary within your territory, and to company-wide meetings
• Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimize revenues and profitability
• Establish strong relationships with C-level executives and decision-makers - Identify mutually beneficial business opportunities with external partners
• Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions
• Drive revenue-maximizing opportunities, utilizing Palo Alto Networks’ capabilities - Focus on high-value growth with a long-term perspective, executing innovative business models
• Implement processes to monitor customer satisfaction and loyalty - Enhance Total Customer Experience and deliver maximum value through continuous improvement
• Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings.