Your Career
The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers.
Your Impact
Maintain and grow revenue through the renewal of existing customer contracts
Proactively engage with customers to secure contract renewals
Defend revenue through negotiations and ensure a seamless customer experience
Utilizes ATR reports for strategic territory planning
Identify opportunities for multi-year upsells and additional upgrades
Collaborates with internal counterparts for a customer-centric approach
Effective communication skills are essential for this role
Strong negotiation skills
Proficiency in analytics
Strong organizational and strategic thinking abilities
Ability to manage a high volume of accounts effectively
