Total 17 job vacancies by My NRMA

What You'll Do:

A Full Time salaried opportunity, reporting to the Cafe Manager, you will assist in guiding the Cafe team to deliver an exceptional service to our resort guests.  Shifts can be rostered across a 7-day period and generally for an 8 hour shift anytime between the Cafe opening hours of 7am - 7pm.  Weekend and Public Holiday availability is required.

You will assist with:

• Basic food prep and cooking
• Working alongside the Cafe Manager, Resort Manager and Department Heads
• Stock take, ordering and rostering duties to support the Cafe Manager
• Training, or guiding the Cafe team and ensure service standards are met
• Barista duties as required
• Other duties as may be required from time to time due to operational needs.

What You'll Bring:

Ideally, you will have previously had extensive experience in a Cafe or Bistro setting and you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.

• Experience in a cafe/bistro/restaurant and or previous customer service experience.
• Food Safety Certificate
• Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
• Knowledge of and ability to maintain a safe and hygienic working environment.
• Ability to maintain control and composure in difficult situations

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know You Belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you will do:

We are looking for Leisure Attendants to oversee our Resort Pool area, on a casual basis at Ocean Beach Resort, Umina. We have multiple positions available!  Our Pool Attendants play a key role to ensure the resorts Pool areas are maintained and guest safety is ensured at all times.  Your main tasks will be:

• To assist in the safety and enforcement of pool safety
• Greeting guests coming into pool area
• Monitoring guest coming into the pool area
• Ensuring guest safety 
• Ensure cleanliness of pool area
• Providing First Aid when required
• Liaise with Grounds or Maintenance as required

What you will bring:

• Current First Aid Certificate and CPR (Need to obtain or refresh expired certs. Training will be provided on safe work procedures)
• Must be aged 16 years or over

The successful candidate will have a fun and friendly personality, the ability to work under pressure and a commitment to providing great customer service. You will need to demonstrate flexibility and reliability to work across a rotating roster that includes weekend and holidays.

We do the training, you bring the personality! We will ensure you have the equipment, training and support that you require to guarantee success. 

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

What you will do:

immediate start available in this newly created position, you will work closely alongside the Café Manager, Park Manager and the Group Food and Beverage Manager to represent the core values of the NRMA in terms of professionalism, cleanliness and guest experience.  Our very own cafe, is located onsite, and will re-open for trade under new management. 

This is a casual position.  The Cafe Hours will be 6:30am - 11am (Mon, Thur, Fri Sat & Sun) & 3:30pm - 8:30pm (Thurs - Sun). You will:

• Ensure all aspects of food preparation, cooking and presenting of dishes are according to company guidelines and customer preferences
• Liaise with, food service staff and management regarding customers order and general service of kitchen operations
• Maintain a safe and hygienic working environment, to include proper storage of food, equipment, utensils and implements
• Daily temperature checks of fridges, freezers, storage areas, deliveries and recording assessment where necessary
• Cleaning, sanitizing and disinfecting all kitchen areas in accordance with daily cleaning

What you will bring:

• Previous experience in a cafe, restaurant, or club kitchen
• Certificate in commercial cookery 
• A working understanding of 'Food Safety' principles and workplace health and safety
• Possess highly effective verbal communication skills
• Outstanding customer service skills
• Happy to work as part of a team and chip in to get to get the job done right!

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

NRMA Ocean Beach Holiday Resort,  is located just north of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.

We offer an extensive range of camp/caravan sites and accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled between the bush and absolute beachfront, we offer a multitude of facilities for the young and young at heart; resort style pools, a splash park, kids club including the Bear Grylls Survival Academy and an onsite café.  

We pride ourselves on our stand out guest service and ensuring our guests have the most memorable holiday experience.

What you’ll do:

Reporting to the General Manager, you will form and play an integral part in our Head of Department structure.  You will ensure the highest possible standards of efficiency and professionalism in the Front Office / Guest Services department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to the front office team; from task allocation to team rosters and an escalation point for guest or team queries. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, with a genuine interest in engaging great conversation with our guests 
• Proven experience in leading and managing teams with a customer service focus – hospitality/tourism industry will be highly regarded
• Effective time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays as required
• CRM system experience not essential but highly regarded (Newbook and/or RMS)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Are you 100% customer focused and driven to provide top notch customer service?  Commencing in early December, we have casual opportunities available at our onsite Café!!

What you will do:

• Greet guests with a big smile, take orders and run food
• Make coffee (we can help train you)
• Assist in the preparation of specialty drinks
• Assist with food preparation when required
• Ensure tables are clear and clean 
• Attend team meetings as required
• Any other duties required as requested by the Café or Resort Manager

What you will bring:

• Experience in a restaurant, cafe, bistro, or previous relative customer service experience.
• A big smile and ability to hit the ground running with the energy to work as part of a greater team
• Barista skills (nice to have)
• RSA (nice to have)
• A willingness to maintain a safe and hygienic working environment.

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team on the Sunshine Coast. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for a Casual Vehicle Detailer to join the team on the Sunshine Coast.   

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

Are you 100% customer focused and driven to provide top notch customer service?  NRMA Ocean Beach Resort is a family-friendly resort paradise and we currently have casual positions available to assist the team in our onsite cafe as we prepare for our busy season:

What you will do:

• Greet guests with a big smile, take orders and handle cash/card transactions
• Make coffee (we can help train you)
• Assist with basic food preparation
• Ensure tables are clear and clean 
• Restock fridge/freezer items
• Attend team meetings as required
• Any other duties required as requested by the Café or Resort Manager

What you will bring:

• Experience in a restaurant, cafe, bistro, or previous customer service experience.
• Outstanding people skills, with a friendly and welcoming personality
• The ability to maintain a safe and hygienic working environment.

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• Create an impact on our guests in this hands-on and detail orientated role
• Making holiday memories, to ensure our guests have all the creature comforts and feel at home
• Live local and work local with us!

What you’ll do:

We have 5 openings to join the housekeeping team at Ocean Beach, in preparation for school holidays and the summer season. 

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard.  A level of fitness is required to meet the physical demands of this role, as is a resilient and can-do attitude. On a daily basis you will:

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards
• Linen changes, cleaning of cabins/rooms, replenish stock and recording of items in rooms
• Working with a great team, but can also work autonomously

What you’ll bring:  

• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Previous housekeeping or cleaning experience is ideal
• A vibrant attitude with the ability to work effectively as part of a busy team

What’s in it for you?

• At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

We pride ourselves on ensuring our guests have the most memorable holiday experience.

What you will do:

We currently have casual opportunities for highly motivated, guest and team focused individuals, to join our team. The team are the first point of contact in ensuring the highest possible standards and consistency in our accommodation, public areas and amenities for our guests.

You will have the flexibility to work casually across a rotating roster including weekends, public holidays and school holidays.

Key responsibilities include:

• To ensure the highest possible standard of presentation and cleanliness of Villas and Cabins, within the most efficient time.
• Assist when necessary to clean amenities and public areas
• To ensure all laundry and linen requirements are of the highest possible standard at all times.
• Service all cabins/rooms as required on a daily basis
• Advise reception of all cabins and villas on completion of services.

What you will bring:

• Passionate about everything you do with a drive to be the best you can and contribute to the team
• Team-oriented with a "lead from the front" kind of mentality
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Previous experience in a similar role, with knowledge of processes and methods of a housekeeping department
• Outgoing bubbly personality
• Capability to work in a busy and at times, physically demanding position

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you will do:

Commencing mid-late September, you will report to the Park Manager and ensure the highest possible standard of Guest Services in the Front Office department.  You will settle into our lead departmental structure and assist in providing direction and support to the Front Office team.

You will also:

• Ensure that all administrative/front office duties are carried out with the highest possible standards of efficiency and professionalism, aligned with company policy. 
• Assist the Assistant Manager and Park Manager, to ensure your team are supported, by providing up-to-date knowledge of all accommodation categories, whilst driving a positive and inspiring work culture.
• Evaluate guest satisfaction levels with a focus on continuous improvement with a strong focus on customer experience.
• Ensure that individual guests and groups are welcomed warmly, greeted by name where possible, and are efficiently checked-in and checked-out.
• Assist guests with special requests, general information, transportation, event tickets, restaurant and tour reservations and other reasonable requests.

What you will bring:

• Demonstrated experience (minimum 2 years) in a Reception/Front Office position in a Hotel/Resort, Customer Service or Tourist Park environment.
• Relevant hotel/Park experience within the front office environment, including areas of Reception, Switchboard and reservations.
• Previous experience with front office computer and Reservations systems is desirable.
• Outstanding guest service skills – you are welcoming and adaptable.  No challenge or request is too small
• You wear your uniform with pride – you are happy to get your hands dirty to support you team and go the extra mile with a smile on your dial to assist our guests 
• An understanding of rostering (systems)is desirable but not mandatory

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

Are you an experienced, hands-on, Handyperson, with a passion to add value? Then take a career road trip with us at NRMA Parks and Resorts, where every day is a holiday!

NRMA Ocean Beach Holiday Resort is set on a spectacular beachfront location at Umina Beach on the NSW Central Coast.

What you will do:

• Incidental maintenance repairs in cabins, grounds, amenities and other facilities.
• Servicing swimming pool cleaning, dosing, water balance, repairs and maintenance.
• Incidental customer service assistance with in-room repairs.
• Assist with building projects, major repairs, renovations, mechanical repairs - painting, basic plumbing or replacing hardware.

This casual position will be rostered approximately 20-30 hours per week.

What you will bring:

• 2+ years demonstrable experience in property maintenance
• Experience with power tools
• A strong work ethic
• The ability to work under pressure
• Good presentation
• Be able to work weekends, afternoons and on call shifts occasionally
• Knowledge and understanding of basic hygiene requirements and safe working procedures
• Have an ability to work unsupervised with a "hands on" work history
• Be hardworking, energetic, enthusiastic and possess a reasonable level of fitness
• A commitment to providing great customer service
• The ability to demonstrate flexibility and reliability as this role will be working across a very busy 7 day rotating roster that includes weekends.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer (38 hours per week) to join the team in the Sunshine Coast. 

As a Customer Experience Agent and Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face and over the phone 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team on the Sunshine Coast. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face and over the phone 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

NRMA Ocean Beach Holiday Resort, will become your new home-away-from-home, nestled between the bush and the absolute beachfront.  Ocean Beach Holiday Resort is located just 90 minutes North of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.

Our extensive Resort offers a large range of camp/caravan sites and diverse accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled right on the beach we offer a multitude of facilities for the young and young at heart; resort style pools, a splash park, year rounds kids club including the Bear Grylls Survival Academy, tennis and an onsite café.  This is a pet friendly park.

What you will do:

Reporting to the Regional Director Operations, you will operate a profitable and sustainable business, maximising a return on capital investment.

You will consider yourself a confident and absolute 'all round' resort leader, as this varied role will see you, build and maintain successful relationships and continue driving a positive culture amongst the team to enhance guests and key stakeholder relationships.  You will provide a versatile approach in leadership and support and in all areas of park operations, from group bookings, to daily strategic and operational leadership.

What You’ll do

• Oversee and take accountability for the smooth running of the Resorts day to day operations
• Ensure an amazing, guest experience, immaculate product and continue to drive the customer journey
• Maintain appropriate levels of employees in all areas of the Resorts operations and ensure the Resort is structured effectively in order to exceed guest service
• Oversee asset management focusing on the protection and preventive maintenance of key assets and buildings
• Manage financial budgets in respect to incremental revenue targets and labour and operating costs and monthly re-forecasts
• Capital works project management
• Establish, monitor and manage key business performance indicators
• Monitor and maintain a high standard of safety of all guests, visitors and employees
• Manage and develop employees of all levels

What you will bring:

• Previously managed or held an extensive senior role in a holiday park, resort, hotel, or similar tourism related role
• Proven experience in leading successful teams through building and maintaining a positive culture
• Previous engagement with first nations communities and stakeholders 
• You will have experienced working in an environment where initiative, organisational and advance planning skills are essential
• Previous oversight in managing properties with food concepts, or events will be highly regarded
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational leadership team who are hands on, confident and have a passion for delivering outstanding guest relations
• You will possess excellent verbal and written communication skills and have proven evidence of successful financial and strategic management and ability
• You walk the talk and can communicate to and manage teams at all levels.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations people, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

SIXT Australia is on the lookout for Casual Vehicle Detailers to join the team on the Sunshine Coast.   

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Sunshine Coast. 

As a Customer Experience Agent and Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:

• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer 
• Inspecting and recording vehicle damage 
• Delivering vehicles between sites 
• Maintaining a clean and safe working area