Total 5 office administrator job vacancies in manly

• Part-time position
• Hourly rate (HIGA) + Superannuation + Interaction and meeting across T&C Pacific team + Global Accor benefits
• A background in recruitment will be an advantage

This position is responsible for providing quality and professional administrative support for the Talent & Culture Manager (or designate) whilst assisting in the support/implementation of the Hotels’ Talent and Culture (T&C) policies and procedures.

• Open and sort all incoming correspondence for attention of the Talent and Culture Manager, source information as necessary to enable a prompt and accurate response.
• Coordinate the activities of the Talent and Culture Manager through efficient diary management.
• Maintain a logical and up-to-date filing system.
• Conduct process of recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies.
• Conduct initial screening interviews for operational positions, undertake telephone reference checks and place job advertisements.
• Ensure Department Heads and Supervisors are able to use appropriate selection techniques.
• Prepare and administer the application of applicants.
• Prepare and arrange necessary documents, name badge, ID card/building entry
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Assist with regular inspections of locker room, canteen, recreation room, first aid room and team facilities which are provided for team welfare and benefit.
• Assist and follow up with team member enquires, assist where possible or arrange for response to be provided in a timely manner.
• Provide ID card, name tag and entry card for each new team member.
• Assist with the set-up and orientation of new starters.
• Responsible for the grooming and general aspect of team members, in particular with regard to uniforms.
• Regularly ensure information is posted on Hotel bulletin board and kept up to date.

This position is responsible for ensuring the daily coordination of the Housekeeping operations and that the department achieves the highest level of service delivery through effective communication and follow up.

What are your Primary Duties?

• Prepares the morning reports showing occupied, vacant, departures and out of order rooms for the Housekeeping Department. Allocates work fairly and in line with procedures.
• Undertake all administrative duties as directed which will include and is not limited to, preparing / updating rosters and team schedules, preparing purchase orders and store requisitions, processing invoices, department policy updates, data entry and general correspondence.
• Assist facilitating the smooth running of the department through adequate supply of materials, equipment and guest and cleaning supplies by means of weekly store requisitions.
• Maintain and update administrative data
• Prepares morning work sheets for Housekeeping Attendants, Housepersons, Public Area Cleaners and contracted Housekeeping Attendants if on site.
• Answer all calls directed to Housekeeping
• Follows written and verbal directions from the Executive Housekeeper.
• Maintain a professional relationship with all Housekeeping team members as well as other departments.
• Liaise, communicate and coordinate with all operational departments to assist in ensuring all internal and external guest requirements are met and the appropriate departments are informed.
• Maintain a logical and up-to-date filing system and archive directory in order to provide for an efficient operation of the Department.
• Assist the Housekeeping Supervisors/Team Leaders in servicing and/or checking of guest room and public areas when required, as per procedures, to achieve Hotel standards.
• Draft and distribute Housekeeping meeting minutes as required.
• Assist with the management of the hotels’ Policy and Procedure register.
• Any other duties assigned by Housekeeping Management.

We are looking for enthusiastic & passionate Front Office superstar to join our fun team at Manly Pacific.

At Manly Pacific, we attract friendly, diverse and engaging people intrinsic to the roots of our lifestyle. As we are professionally relaxed, our passion to welcome and connect with our guests and customers surfaces.

Your Role

Joining a strong and close-knit Front Office team, you will be responsible for:

• Checking guests in and out in an efficient and friendly manner, making them feel welcome
• Ensuring guest feedback and requests are managed professionally, with guest satisfaction remaining a priority
• Understand Hotel facilities and provide accurate information to our guests
• Liase with other Departments to ensure smooth operations
• Upsell & work towards Departmental and Hotel targets
• Creating memorable moments and outstanding service to our guests

We are actively searching for an experienced Front Office professional to become an integral part of our brand-new property.

As the Assistant Manager, you are naturally a confident person who is able to approach people and initiate conversation. Your skills of reading the guest and attention to detail are what sets you apart from the rest.

You have an outcome driven approach to performance & results and you strive to achieve excellence in your field.

Responsibilities:

• Lead the Front Office team in absence of management and act as a hotel representative on behalf of the General Manager
• Drive a caring culture for our guests and inspire our team members to create a story unique to each guest’s stay
• Ensure Accor's guest loyalty and recognition program is maintained and delivered to its highest standards
• Connect with guests and colleagues by being your authentic self, creating a sense of belonging through listening and demonstrating empathy
• Be a safety champion and lead by the example by following Accor’s health and safety procedures

We are seeking an energetic and enthusiastic Full Time Font Office Supervisor to join our team and to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable. A great opportunity for an experienced Guest Service Agent ready for their next role in Front Office.

What will you be doing?

• Deliver service excellence, from check in to check out and everywhere in between
• Often be the first point of contact for guests and visitors
• Take the lead and guide the front office’s day-to-day operations with expertise
• Assisting guests at the cafe and making coffees
• Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations in the restaurant, delivering food and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program