Total 8 construction supervisor job vacancies in Brisbane City

• Reporting directly to the Front Office Manager, with regular access to the Hotel Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.

  As Front Office Supervisor, your tasks and responsibilities will consist of, but are not limited to the following:

• Providing exceptional guest service by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Participating in & conducting training and development programs to enhance skills and capabilities.
• Promoting and up-selling hotel facilities through strong product knowledge.
• Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality.
• Maintaining procedures & documentation.

As our Reservations Supervisor, you will collaborate with the Front Office team to provide efficient and professional service ensuring a satisfying guest experience. You will be a natural leader who thrives on sharing your knowledge and skills with guest service agents looking to expand their own skill set.

In this role you will also be expected to identify and create opportunities for increased revenue, and will be motivated to achieve key financial targets. You will be responsible for ensuring all reservations in the PMS system are up to date and accurate, and will work closely with the Front Office team to ensure details related to new and repeat guests is communicated prior to arrivals.

We are currently seeking a full time Housekeeping Supervisor to join our highly dedicated yet motivated housekeeping team. As a Housekeeping Supervisor, you will be directly responsible in assisting the Executive Housekeeper in all areas of the housekeeping department.

What you will be doing:

• Training & motivating team members on a daily basis
• Room allocations for all staff on a daily basis
• Inspect cleaned rooms prior to check in to ensure they meet hotel and brand standards
• Liaise with all hotel departments to ensure guests requests
• Assist with ad hoc department duties as directed by the Executive Housekeeper and Assistant Housekeeping Executive.

Reporting to the Food & Beverage Services Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service to our guests. You will be assisting the Food & Beverage operations team with the day-to-day operations in the restaurant and conferencing/events.

Your duties and responsibilities include but are not limited to:

• Supervise Food and Beverage outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Comply with Hotel security, fire regulations and all health and safety legislation

We are currently looking for a dedicated customer-focused Food and Beverage Supervisor to join our team.

Reporting to the Venue Manager & Director of Food & Beverage, the key responsibilities of this role include:

• Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the restaurant and cafe & warm and efficient service is provided
• Providing leadership, guidance and support to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
• Set up for each service period
• Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
• Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
• A ‘hands on’ approach is required as is to work as part of a team to provide seamless service

What we are looking for:

• Previous experience in a Food & Beverage Supervisor or Team Leader role within a restaurant and cafe is required
• Experienced Food and Beverage attendants are encouraged to apply for the next step.
• Passionate for customer service
• Experience in training and motivating employees
• Friendly, outgoing personality and a high standard of personal presentation and self-awareness

If this sounds like the role you have been waiting for apply today!

• Oversee daily operations of the Food and Beverage department, ensuring exceptional service standards are maintained.
• Train, mentor, and lead a team of F&B staff to deliver high-quality guest experiences.
• Collaborate with kitchen staff to ensure efficient food preparation and presentation.
• Ensure compliance with health and safety regulations and uphold The Sebel's standards of cleanliness and hygiene.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Supervisor in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

What you will be doing:

• Assist in leading and training a team of Food and Beverage Attendants
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

You’ll excel in this role if you have:

• Work on mornings and evenings on a rotating roster with fully availability on weekends and Public holidays
• At least 1 year previous experience in a similar leadership role
• A luxury service focused personality is essential
• A real passion for everything Food and Beverage
• Strong interpersonal and problem-solving abilities
• Polished food and beverage service skills including greeting guests, taking orders, cleaning and clearing
• Responsible Service of Alcohol qualification
• A high level of personal presentation aligning with our brand standard
• A team player with the ability to work efficiently. 

• Lead and mentor a team of dedicated Concierge staff, fostering a culture of professionalism, teamwork, and exceptional guest service.
• Oversee the daily operations of the Concierge desk, ensuring seamless coordination and delivery of services, including guest check-in/check-out, luggage handling, transportation arrangements, and more.
• Provide personalized recommendations and assistance to guests, reflecting an in-depth knowledge of local attractions, dining options, entertainment venues, and cultural experiences.
• Collaborate with other hotel departments to ensure a synchronized guest experience, from pre-arrival to departure.
• Maintain an organized and efficient workspace, manage guest requests promptly, and address any concerns with the utmost care and attention.
• Develop and implement training programs for Concierge staff to enhance their skills, product knowledge, and service excellence.
• Assist in managing guest feedback and reviews, utilizing insights to continually enhance the guest experience.