Total 581 Quality Assurance / Control job vacancies in sydney north ryde

Pushing the limits of what is possible

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Here, you will have freedom to grow in a world of opportunity.

Transforming mobility and delivering sustainable outcomes

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

AECOM delivers comprehensive services from creation to completion and beyond, our transportation professionals are constantly exploring new ways to navigate a challenging project.

According to Engineering news Records 2020 “Top 500 Design Firms, “AECOM is #1 in Transport globally.

We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

What will a day in this role look like:  

• Developing and implementing safety, environmental, security and accessibility policies and procedures in compliance with government regulations and industry standards.
• Collaborating with other departments and stakeholders to ensure that safety, environmental, security and accessibility considerations are integrated into all aspects of AECOM’s activities.
• ALARP/SFAIRP argument development
• Requirements Capture Verification and Validation
• RAM Analysis

#Work180

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

To enable the Finance and Investment Operations Division to develop, implement, maintain and monitor the Rest Risk Management Framework in relation to the operations of the Division.  You will identify and monitor business risks and work with the business teams to ensure that those risks are appropriately mitigated. You will also monitor the Division’s compliance with its legal and regulatory obligations and industry standards, demonstrating and embodying a sound risk culture.

Key Accountabilities/Responsibilities

• Provide strategic process and thought leadership on proactive risk management strategies, plans and actions in the context of the current, emerging and future environment.
• Lead the oversight and optimisation of operational compliance.
• Develop and maintain mechanisms to identify, monitor and report on material risks of the Finance and Investment Operations function including key risk indicators, to inform reporting and escalation to Management, and the Audit and Finance Committee, where required.
• Develop, prepare and co-ordinate (as appropriate) regular risk and compliance reporting to support delivery of business outcomes and lead risk reporting to the Audit and Finance Committee.  
• Promote risk culture across the Finance and Investment Operations Division and promote its continuous improvement.
• Ensure a sound control environment is maintained as part of the day-to-day business activities.
• Ensure a comprehensive and strategic approach to the Division’s operational risk management framework to enable and empower meeting the team’s business objectives.
• Work with the Finance and Investment Operations business teams, to support the identification of risks and the design and implementation of mitigating controls.
• Perform control self-assessment, identifying any issues/controls gaps and address root cause by improving controls.
• Work with the Finance and Investment Operations business teams, to undertake activities to ensure policies and procedures are appropriately embedded into business operations.
• Ensure regulatory change initiatives within the Finance and Investment Operations Division are appropriately implemented, monitored and reported.
• Proactively manage and support Finance and Investment Operations divisional teams to ensure required remedial actions arising from incidents and breaches, audit reports, and prudential review findings are completed and reported to the Second Line Risk team and Audit and Finance Committee.
• Complete end to end processing of all raised incidents, including root cause analysis, systems and reporting, and post review.
• Support the governance of projects and change initiatives, and management of risks arising from these activities within the Finance and Investment Operations division. This includes identification and management of risks associated with achieving the planned outcomes for the project (delivery risk) and impacts the project may have on organisational risks (delivered risk).
• Lead the identification, documentation, and ongoing maintenance of legislative and regulatory obligations applicable to the Finance and Investment Operations team and ensure business process and controls are implemented to support compliance.
• Work with the Finance and Investment Operations teams, to ensure that appropriate arrangements are in place to govern and monitor material outsourced service providers.
• In collaboration with business teams, improve the operational resilience of Finance and Investment Operations business unit processes, and their ability to achieve business objectives, by working with business teams to reduce risk and optimise process design.
• Meaningfully contribute as part of the leadership team of the function.
• Lead the First Line of Defense Risk/Incidents Forum.
• Lead the Finance and Investment Operations business continuity and disaster recovery readiness.
• Maintain awareness of industry trends and emerging risks and continuously improve the operational risk management framework.

As a Development Tester at Ubisoft Australia, you’ll be the validation before integration, responsible for the quality of a specific feature throughout production. As you test, you consider every possible choice and move a player might make during gameplay. Working alongside artists, designers, programmers, and more, you’ll develop a solid understanding of our game’s systems, use it to get to the root of problems and help enable fixes for these issues. We want someone that can be onsite at our studio in Sydney a few days a week. 

Responsibilities:
•    Finding bugs and potential exploits in the game and reporting them
•    Following test cases and performing routine tests  
•    Participate in any additional ad-hoc testing or team activities
•    Creating and sending test reports upon completion of test activities
•    Following up on issues with the team to ensure that they are fixed
•    Documentation of knowledge and processes  

Digital Asset Custody, globally, without compromise.

Zodia Custody is a FCA, CBI and CSSF registered Virtual Asset Service Provider (VASP), offering Digital Asset Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank, Northern Trust and SBI Digital Asset Holdings based in the UK, Europe, Hong Kong, Australia, Singapore and Japan.

 We have ambitious plans to scale internationally, by way of internal and external growth. Zodia Custody has also partnered in Japan with SBI to launch the service in APAC and has plans to continue to expand in APAC and Middle-East. We aim to be the best in class in providing Crypto Custodian services.

Zodia Custody is an institution-first digital asset custodian that does not compromise on its control standards. We are regulation first in everything we do.  Within the Risk & Compliance departments, we are at the forefront of innovation and alongside our colleagues are engaged in safely developing Business Services to support the fast-structuring crypto-industry.  

The Risk and Compliance Teams are responsible for allowing the business to scale sustainably, whether it involves new markets, products, blockchains and more. Our Teams are involved in end to end processes to mitigate risks, including financial crime risks, and identification of areas of control weakness. We work directly with the business as key partners in driving control improvement.

 The teams are also responsible for identifying any gaps or weaknesses in Zodia’s adherence to applicable laws, regulations, rules and standards of self-regulatory organisations. Risk & Compliance play a key role in in ensuring key business processes help to manage risks enabling our businesses to continuously improve its risk management processes.

You’ll have the opportunity to work with both the Risk and Compliance teams, which are core teams to Zodia Custody’s success. You will help Zodia Custody in its mission to enable Digital Assets, without compromise.

What you'll be helping us with:

• Making sure Zodia Custody is compliant with risk frameworks, is continually improving these frameworks and is fostering a culture of assessment, challenge and monitoring  
• Continuing to expand, enhance and evolve our company-wide control landscape to meet regulatory expectations and deliver best in class services to our customers
• Scale the business to new markets and products

You'll spend your time:

• Challenging existing processes to ensure we are performing controls in line with and/or exceeding industry standards
• Assessing new products, clients, crypto assets/blockchains and geographies
• Executing design and operating effectiveness control tests to ensure that we have full, accurate picture of the effectiveness of the Zodia Custody-wide control landscape;
• Making recommendations to improve control effectiveness and/or identify where new controls are required;
• Identifying and monitoring risk exposure, as well as collaborating with other departments to develop and implement strategies to mitigate risk.
• Performing 'deep dives' (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place and they are operating effectively.
• Managing and fostering positive relationships with key stakeholders across the three lines of defense

Above all, we are looking for people that are excited about helping Zodia Custody scale in a compliant, thoughtful and controlled way.

Key Stakeholders

• Chief Risk Officer
• MLRO/Chief Compliance Officer
• Head of Financial Crime Compliance
• Chief Security Officer
• Operations & Technology
• Regional and Country Heads

 You should apply if:

• You have at least 4 years experience working in a banking, or professional services firm in a risk function or a risk-focused compliance role in the second line of defense.
• You have a good understanding of industry control standards and practices;
• You have experience working in Digital Assets or else a strong passion for working in Digital Assets
• You are hands-on and great at execution;
• You're a self-starter and autonomous, able to make prioritisation decisions;
• You're a team player and collaborate well with other people;
• You're able to facilitate discussions and influence others to gather meaningful feedback and support on your work;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• You're resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

We offer a range of fantastic benefits including:

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• 30 days annual leave
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Reporting directly to the Head of Compliance, you'll play a pivotal role in supporting our member communication and marketing strategy ensuring that our members are well-informed and engaging with their Rest accounts. 

You will undertake compliance reviews of Rest’s Digital, Brand and Member Experience content, ensuring it aligns with the latest regulatory and legislative standards. You'll play a critical role in the due diligence process to enable seamless, clear, and compliant communication between Rest and our members.  

Key Accountabilities/Responsibilities:

• Conduct compliance due diligence reviews for all Digital, Brand and Member Experience content included in communications and digital experiences provided to our Members.
• Ensure that the content generated by Rests’ Digital, Brand and Member Experience is compliant and aligned to industry best practice whist accurately representing Rest’s Vision and Brand
• Be the Compliance SME for review of Digital, Brand and Member Experience content and make recommendations for and manage engagement with the internal legal team as required.
• Provide content compliance advice and guidance to the Digital, Brand and Member Experience Leadership teams, representing Line 2 Compliance
• Provide ongoing training to develop the Rest Digital, Brand and Member Experience teams’ knowledge regarding advertising and marketing compliance and industry best practice.

BESIX Watpac are currently looking for State Quality Manager to join our NSW business working closely with our senior management across all of our projects to drive our quality objectives. Duties include:

• Proactively drive company safety policies, practices and procedures in compliance with OH&S legislative requirements to provide a safe workplace at all times.
• Ensure compliance with the requirements of Quality Assurance Standards ISO 900
• Ensure coordination and adequate support in the implementation of the company’s Quality & Environmental policies is given to all levels of management and supervision, and to liaise directly with managers in the company to achieve the company’s stated objectives.
• Assist project managers with implementation of Quality & Environmental systems including Environmental Monitoring, Inspection and Testing regimes on projects and provide support and technical assistance to site.
• Provide recommendations for management review toward Systems/Operational improvement.
• Initiate and maintain Quality & Environmental system documentation including, manuals, procedures forms and project management plans.
• Coordinate the maintenance of company based information regarding acceptable Subcontractors/Suppliers, provide evaluations based on review of submitted documentation, or other approved criteria.
• Develop, establish and maintain a record storage system and the company Record Management System to meet Quality and statutory requirements.
• Establish and maintain a programme of internal quality & environmental management system auditing to measure and control effectiveness of the systems.
• Coordinate and maintain the company’s best practice accreditation with DSTAR.

Control Risks' Embedded Consulting Practice is growing in Sydney, Australia, and we have a great opportunity for someone with a few good years of business continuity experience to join us.

Working as part of a dedicated team, this role will be embedded within a leading tech sector client and will provide holistic Business Continuity services including proactive consultation, guidance, and direct support to corporate and other stakeholders as required.

Responsibilities will involve:

• Executing the BC strategy as developed by the Head of Corporate BC and Regional BC managers.
• Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies.
• Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation.
• Partnering with the Business, and Global Real Estate and Facilities team to coordinate recovery strategies as identified through the Business Continuity planning process.
• Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery.
• Work with large amounts of data and create meaningful reports
• Support in launching and maintaining tools and POC for conducting trainings
• Liaison with support teams to implement the program
• Supporting workplace resilience initiatives by working with multiple stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the disaster response cycle, as required.

• 4+ years' experience implementing and managing business continuity or risk management programs
• Ability to travel across assigned regions and internationally as needed.

Preferred:

• Bachelor's Degree in business or related field
• Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification
• Experience with commercial Business Continuity tools
• Experience managing and analyzing data from various sources to align to strategic goals
• Experience in responding to significant disruptive events.
• Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
• Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.
• Demonstrated ability to meet deadlines while managing multiple complex projects.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Do you inspire people to learn? Are you a qualified, experienced trainer passionate about delivering best in class customer experiences who can deliver results?

We are looking for an experienced trainer to design, develop and roll out customer service excellence training to our national frontline teams. 

Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company has some 78,000 employees providing a range of support services in over 50 countries worldwide.

To be successful in this role you will display demonstrated understanding of Contact Centre CX concepts and a variety of interactions practices, quality initiatives, coaching and mentoring, internal sales and the unique demands of frontline staff.

In this role, you will:

• Determine the training requirements for various teams.
• Develop training materials including video tutorials, guidelines and SOP’s
• Determine instructional methods such as individual training, online, face to face, demonstrations, meetings and workshops
• Customer service training as well as personal development for employees
• Foster the highest level of  customer service both internally and externally to contribute to customer growth and satisfaction

Essential criteria:

• Nationally recognised Certificate IV Training & Assessment or other relative discipline
• Previous experience in training in a similar role
• Be able to travel to deliver training
• Confidence in delivering training across all levels of the business
• High level of proficiency in Microsoft applications

Desirable criteria:

• Possess solid business acumen
• Have the experience to show proven results in performance improvement
• Proficiency in Genesys pure cloud application

This is an exciting and challenging position with an organisation that values its people. In return you will be rewarded with a generous remuneration, onsite parking and ongoing support and training.

If this sounds like you, apply now!

Employee Testimonials -

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Circular Plastics Australia (CPA) is a leading innovator in sustainable plastics recycling, specialising in the conversion of post-consumer plastics into food-grade rPET (recycled polyethylene terephthalate) resins. Our commitment to environmental responsibility and product quality drives our mission to reduce plastic waste and promote a circular economy. We are currently seeking a dedicated and detail-oriented Laboratory Technician to join our team at our state-of-the-art rPET recycling facility in Altona North.

About this opportunity

As a Laboratory Technician at CPA, you will play a crucial role in ensuring the highest standards of quality and safety in our rPET production process. You will be responsible for conducting laboratory tests, maintaining accurate records, and supporting the site management team in maintaining and improving product quality. This role requires a strong commitment to environmental sustainability and the ability to work in a fast-paced, collaborative team environment.

*** Candidates applying for this role must be available and willing to work weekend shifts

Your key responsibilities will be to:

• Quality (QA & QC) Testing: Perform routine quality control tests on in-process material and finished product, including hot-washed flake and rPET pellets.
• Record and analyse test results, ensuring data accuracy and integrity. Assist in identifying trends, deviations, and potential quality issues. 
• Equipment Maintenance: Maintain and calibrate laboratory equipment to ensure accuracy and reliability of test results. 
• Documentation: Maintain accurate and organized laboratory records, including test data, test methods, and quality control procedures. 
• Compliance: Adhere to safety protocols, quality control standards, and environmental regulations. Assist in audits and compliance inspections as required.
• Team Collaboration: Collaborate with cross-functional teams, to address quality issues, implement process improvements, and support continuous improvement initiatives.
• Stay current with industry best practices, new testing methods, and emerging technologies related to recycling and rPET production. Participate in training programs as required.

Your skills and experience

To be successful in this role, you’ll have:

• Prior experience in a quality control or laboratory technician role, preferably in a plastics or recycling environment, is not a must but considered highly desirable as a plus.
• Knowledge of laboratory testing methods and equipment, including spectrophotometers, rheometers, and mechanical testing machines.
• Experience with Good Laboratory Practice (GLP).
• Strong attention to detail and ability to follow strict testing protocols.
• Excellent organisational and record-keeping skills.
• Commitment to safety, environmental sustainability, and quality.
• Effective communication and teamwork skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, SharePoint,).

The Finance team at Lendi Group comprises Financial Control, Business Partnering and Commissions professionals with a common mission to build the leading modern finance team.

The Head of Group Financial Control will report directly to the Chief Financial Officer and be working alongside other members of the Lendi Group Leadership Team.

What you will get to be part of:

• Leading by example as a key member of the Finance leadership team
• Leading the group-wide month-end processes, conducting detailed P&L reviews across all our brands and delivering P&L and BS reporting for the Group
• Responsibility for ensuring the delivery of all our statutory, regulatory and tax reporting obligations in Australia and the Philippines
• Responsibility for delivering the Group’s annual report and interim investor presentations
• Maintaining a robust control environment for all payments and reporting. Role-modelling best practices in risk culture in all our processes
• Maintaining effective working relationships with external auditors
• Contributing to the development of the Group’s operations strategy as part of Lendi Group’s Leadership team
• Supporting the finance business partnering teams to provide stakeholders with comprehensive finance support
• Identifying and implementing opportunities for process improvement, leveraging technology to improve efficiency and controls

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Quality Engineers are responsible for the quality aspect in delivery of products and services that delight our customers, and grow the business.

In this role, your time will be spent shifting left. You'll be working as part of an agile squad, guiding engineers towards continuous delivery and quality best practice.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala 

The quality and safety of products we sell to our customers are core to delivering a great experience at Koala within all countries that we currently operate in. This is a high paced and varied role playing an integral part in leading the Quality Team in all quality and compliance aspects; ultimately ensuring our manufacturing partners, products, and marketing claims align with our goals, commitments and values. This position will also be responsible to report key trends, insights and actions into key stakeholders within the business.

What is key to the success of this role @ Koala?

●      Based on Koala values, lead and develop people in the best way, delivery business result. (leadership)

●      Able to work independently or as part of a team with setting & follow up goals and priorities (organisation and prioritisation skills)

●      Deeply understand on quality matters’ contribution and impact to business, customers and suppliers. (Business mindset)

●      Able to engage with all types of internal stakeholders and explain complex issues or requirements in a clear and easy to understand manner (communication skills)

●      Where necessarily, influence outcomes / decisions by working collaboratory with various stakeholders to ensure a win-win outcome (communication skills)

●      Working to tight deadlines with a high degree of accuracy and attention to detail (accuracy and detail skills)

●      Able to produce and present reports, training and insights based on on various data sets (analytical and interpretation skills)

●      Champion the importance of product safety and quality throughout the business (leadership skills).

What are the key deliverables for this role?

Product Compliance (New Product Development)

●      Set way of working for product compliance during new product development phase.

●      Ensure that all new products launched by Koala are safe and fit for purpose.  This includes the regular review / updating of any specific Product Development Guidelines, ensuring the appropriate market regulatory requirements are also considered.

●      Work closely with external labs and third party to secure the legal requirements for different markets, has been clear and executed well.

●      Work closely with different authorities, to get latest information on any legal requirement updates, and understand how to implement updates into business.

●      Set up the testing plan both on time and resources-wise yearly, and follow-up status.

Quality Control (Existing Products)

●      Set quality performance KPI for overall business, different categories and suppliers.

●      Undertake regular reviews of existing products in range to determine the root causes of warranties and returns.  Based on these reviews, put in place corrective actions with factories to reduce manufacturing faults and defects.

●      Regularly review products against any current quality and regulatory compliance requirements to ensure they continue to be safe, fit for use and compliant to regulatory requirements in all markets we operate in.  This includes ongoing testing of products and materials where required.

●      Collaborate with various stakeholders within the business to draw insights that are driven by warranties and returns data, customer insights (formal) and customer service feedback to provide recommendations on further improvements that could be made to products (either current or future) and champion the continual improvement of existing products within the range.

●      Working closely with our factory partners, lodge regular credit claims based on the specific requirements of the Supplier and Warranty agreements.  Report back to the finance team on all credit claims successfully lodged.

●      Together with team, Investigate consumer complaints, quality failures and areas of further improvement, and work closely with the Quality team and other internal / external stakeholders to achieve positive outcomes.

●      Escalate any serious injuries or illnesses caused by products to the Director, Quality & Compliance manager to ensure these are appropriately handled by the business.

Ideal background…

●      Minimum 5 years Formal tertiary qualifications in QA/QC or relevant industry experience.

●      Experience with furniture, home furnishings or FMCG environment is preferred, but not limited.

●      People leadership experience is required.

●      Demonstrable experience in method validation is required

●      Demonstrable experience presenting and defending the quality control standards during regulatory inspections

●      High ability to work with both internal and external stakeholders while multitasking on a number of projects within a fast-paced environment

●      Excellent organisational skills, written & verbal communication skills and attention to detail

●      A ever-curious mindset that isn’t afraid to challenge the norms, wanting to learn and grow within the team and business

●      Did we mention that empathy is a must have? Our customers are at the heart of the business and an empathetic approach is a must at every touchpoint

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid work - the team is back in the Alexandria Treehouse 2-3+ days a week, with Tuesday lunches, Monthly barbies, socials and a stocked kitchen of healthy, local and organic produce to look forward to.
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers page or the great work we do with Work180.

• Accountable for a technical area of the GROW’s QA ecosystem.
• Ensure that we are applying the best patterns, practices and principles in that area.
• Negotiate with the business how these patterns and practices will be applied, keeping in mind the commercial reality of risk vs reward trade-offs.
• Ensure there is a consistent, robust and smooth process for delivering change and improvements to my technical area.
• Establish meaningful processes and practices for contributions to my technical area improving our ability to deliver.
• The conduit between the architect team and the squads who are contributing to my technical area.
• Build out experimental solutions within my area, to evaluate potential strategic directions.
• Ensure I understand the planned changes to my area and can talk about them with confidence.
• Curious about areas that interface with my technical area and can provide sound advice to those areas about how my solutions add value.

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

Reporting into the Compliance Operations Manager you will understand the value the compliance operations functions have in delivering key business objectives and have the foresight to spot opportunities to innovate and develop new ways of operating.

Our Principles

AMBITION: We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

WHAT YOU’LL DO

Great Attention to Detail: Conduct Customer Due Diligence and Enhanced Due Diligence for new corporate and consumer relationships

Strong Investigative Skills: Complete ongoing monitoring of customer relationships on the back of trigger events or through their regular review cycle. Investigate transaction monitoring alerts and evaluate whether they are unusual or suspicious

PEP & Sanctions Screening: Review PEP and Sanction screening referrals for clients and beneficiaries at registration and transactional level in line with Xe’s policy

Analytical & Trends: Analyse transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online fraud

Operational Compliance:

• Remain up to date on Xe’s core business activities and assist in the analysis of proposed business initiatives from a compliance operations perspective
• Provide day to day compliance operations assistance and support to wider teams within Xe
• Act as a contact and reference point for Compliance Operations Analysts e.g. handling escalated queries
• Conduct training for new starters and analysts on an ongoing basis
• Provide walkthroughs of systems to internal and external stakeholders

Quality Control: Conduct Quality Control checks on Compliance Operations Analysts to ensure Xe maintains consistency and accuracy whilst striving for continuous improvement of the compliance operations function

Situational Adaptability: Maintain high levels of performance at all times including situations with challenging timeframes and complex situations and scenarios

Team Culture: Foster a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player

Process Improvement & Efficiencies: Strive towards continuous improvement of the compliance operations function

• Passionate about Compliance: At least 3 years’ experience gained working within a similar role within the FX/Payments industry or within a similar regulated organisation
• Effective Communicator: Excellent communication skills, ability to build relationships and communicate effectively
• Prioritisation & Organisation: Strong organisational skills to enable identification of required tasks and deadlines and planning and prioritisation of these tasks in an appropriate manner
• Customer focused: Client-focused approach with a passion for delivering excellence
• Adaptable: Ability to work as part of a global team, sharing best practice and working collaboratively to raise the bar across the organisation
• Fluency in English with confident verbal and written communication skills
• Ability to work flexible hours and possibility of evening and weekend work

Desirable:

• Expertise in using tools such as Compliance Catalyst, Actimize and Accertify
• ICA Diploma or Advanced Certificate in AML/Financial Crime, ACAMs

• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare
• 20 days annual leave increasing with each year of service (capped at 25 days)
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

Control Risks has an opportunity available for an experienced Security Operations Manager to work on-site with our client, a large Sydney-based institution, on an interim basis for 3 months beginning in January 2024. There is some potential for this role to extend further.

The Security Operations Manager will have a broad remit with responsbility for managing the day-to-day security operations, including incident response, crime prevention, operations centre management, risk assessments, operational plans for events, parking and traffic management, security advice and briefings, contractor management, safety and compliance, reporting and stakeholder engagement.

The Security Operations Manager reports to the Senior Manager, Security Operations and has four direct reports.

Specific accountabilities for this role include:

• Support the Senior Manager, Security Operations in managing the contracted guarding services
• Oversee the Security Operations Centre, Concierge and Security Office functions to ensure compliance with protocols and procedures and that supporting systems are functioning as required.
• Respond to security and emergency related incidents as required to coordinate and provide specialist security advice on response strategies.
• Develop regular exercises in conjunction with the Emergency Management Team.
• Develop strong stakeholder relationships with key stakeholders that security work with on an ongoing basis.
• Develop and delivery of security and safety briefings during orientation weeks and as required thereafter.
• Ensure incidents are thoroughly investigated and reports are distributed in a timely manner to relevant stakeholders.
• Undertake risk assessments, develop operational plans, and attend planning meetings to support events, VIP visits, and scheduled activities that may impact operations.

• Relevant tertiary qualification and substantial experience managing security operations, ideally in a large complex organisation or an equivalent level of knowledge gained through any combination of education, training and experience.
• Must hold a 1A/2A NSW Security Licence.
• Excellent written and verbal communication skills, with high level of attention to detail for deliverables produced (includes strong report writing, documentation skills and ability to present effectively to a range of stakeholders).
• Proven ability to work under pressure with a high level of organisational skills to manage changing priorities and meeting deadlines.
• Be available to commence employment in early January 2024 and commit through to March 2024.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.