Total 14 relationship manager job vacancies in Quality Assurance / Control category in byron bay new south wales

QUALITY MANAGER (maternity leave position)
Contemporary Catering has been providing specialist food, hospitality and support services to residents and customers, predominantly in the Aged Care sector throughout Australia, since . Our team works hard to provide nutritional food and great service to our customers. Our aim is to blend our team with the facility team, building long term relationships to provide a stable and responsive food service to enhance the outcome for our customers.
About the Position

12-month position (Maternity leave cover) commencing in January
Full time hours, based at our Bayswater support office (occasional travel to sites required)
Work in conjunction with our teams to improve systems and operations
Develop policies and procedures
Report writing and communicating outcomes
Provide assistance and follow through with effective problem solving and corrective actions
Oversee the internal audit team
The ideal

... Click here to view more detail / apply for Quality ? QA Manager

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

QUALITY MANAGER (maternity leave position)
Contemporary Catering has been providing specialist food, hospitality and support services to residents and customers, predominantly in the Aged Care sector throughout Australia, since . Our team works hard to provide nutritional food and great service to our customers. Our aim is to blend our team with the facility team, building long term relationships to provide a stable and responsive food service to enhance the outcome for our customers.
About the Position

12-month position (Maternity leave cover) commencing in January
Full time hours, based at our Bayswater support office (occasional travel to sites required)
Work in conjunction with our teams to improve systems and operations
Develop policies and procedures
Report writing and communicating outcomes
Provide assistance and follow through with effective problem solving and corrective actions
Oversee the internal audit team
The ideal

... Click here to view more detail / apply for Quality ? QA Manager

QUALITY MANAGER (maternity leave position)
Contemporary Catering has been providing specialist food, hospitality and support services to residents and customers, predominantly in the Aged Care sector throughout Australia, since . Our team works hard to provide nutritional food and great service to our customers. Our aim is to blend our team with the facility team, building long term relationships to provide a stable and responsive food service to enhance the outcome for our customers.
About the Position

12-month position (Maternity leave cover) commencing in January
Full time hours, based at our Bayswater support office (occasional travel to sites required)
Work in conjunction with our teams to improve systems and operations
Develop policies and procedures
Report writing and communicating outcomes
Provide assistance and follow through with effective problem solving and corrective actions
Oversee the internal audit team
The ideal

... Click here to view more detail / apply for Quality ? QA Manager

Where you fit in
The Compliance Policy & Controls Manager reports to the Head of Compliance Framework Operations within the Trading & Supply (T&S) Compliance organisation and is responsible for managing the integrated Policy and Controls team.
Whats the role?
The Policy and Controls Manager has responsibility for:

Leading the integrated global Compliance Policy and Controls Program and team.
Leading the design, implementation and ongoing maintenance of an integrated Compliance Policy and Controls Programme to ensure compliance with global regulatory requirements, laws, expectations, compliance risks and business growth across T&S. Having such Programme is a regulator requirement for the regulated entities within T&S. This includes: Ongoing maintenance and review of all T&S Compliance Policies and Controls to ensure regulatory compliance. Design and implement new Compliance Policies and Controls for new regulatory requirements, regulatory changes and compliance risk types. Ensure alignment with other

... Click here to view more detail / apply for Compliance Policy and Controls Manager Finance London Experienced Professionals Compliance Policy and Controls Manager

Company Name: Intune Technologies Pty Ltd

Address: 11 Carluke Close, Berwick, VIC– 3806
Job Title: Full-time ICT Quality Assurance Manager
Salary: $75,000- $85,000 plus superannuation


Duties and Skills

• Oversaw end-to-end quality assurance procedures, ensuring adherence to organizational and industry standards
• Conducting audit Inspections representing the Quality Assurance Team
• Identifying nonaligned areas with the introduces process in QA audits and fix them
• Functional Testing, System Integration Testing, UAT (User Acceptance Testing support)
• Direct the design, development, and maintenance of test automation frameworks, delivering Knowledge Transfers (KT) to team members for seamless implementation.
• Conduct comprehensive database testing with Oracle, ensuring the accuracy, integrity, and security of data systems
• Execute API testing to validate performance, reliability, and functionality of APIs, ensuring seamless integration across platforms.
• Identify potential risks in quality assurance processes
• Perform thorough testing of data warehouses and data marts, ensuring the accuracy and consistency of data for business intelligence purposes.
• Led Functional Testing, System Integration Testing, and supported User Acceptance Testing (UAT), ensuring that the software meets the functional and business requirements.
• Create, review, and manage detailed test cases, ensuring thorough coverage of business and technical scenarios.
• Report bugs and manage the defect lifecycle, maintaining test cycles and coordinating release management to ensure high-quality software deliveries.
• Author technical guidelines for software deployments, including automation framework setup and software installation instructions for testing environments.
• Review and refine technical documentation to align with ICT quality standards and improve clarity and accuracy for end users.


Experience

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 2 years of experience in quality assurance, with a strong focus on cloud and electronics systems.
• Proven track record in developing and implementing quality assurance strategies.
• Experience with various testing methodologies and tools (e.g., Agile, Waterfall, Selenium, JMeter).
• Experience in net, Azure DevOps, Oracle, Git, , Agile Methodology, Postman, Microservices Testing is required.
• Proficient in Selenium, Git, Cucumber, Appium is mandatory
• The core technology skills like Java, Junit, TestNG is advantage
• Strong understanding of cloud technologies and architectures.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Please send your CV to [email protected]. We will consider applications with an attached resume sent to our email. Please include the job role title in your email.

We are seeking a skilled Test Manager to lead the development and execution of comprehensive testing strategies for complex IT systems. In this essential role, you will be responsible for ensuring the highest quality of our software solutions through effective testing practices. The ideal candidate will possess a strong understanding of both manual and automated testing methodologies and tools, enabling you to design robust testing frameworks that align with project objectives. You will collaborate closely with development teams to establish testing protocols, oversee test execution, and manage defect resolution processes. Your leadership will be critical in fostering a culture of quality assurance across the organisation. If you have a proven track record in test management and a passion for delivering exceptional software, we invite you to join our team and help us enhance our IT systems' reliability and performance.

Key Responsibilities:

• Develop and execute test strategies and plans for various IT projects.
• Lead a team of testers to ensure the quality and integrity of delivered systems.
• Ensure test coverage across different platforms and integration points.

Qualifications:

• 5+ years of experience in software testing, with at least 2 years in a management role.
• Experience with automated testing tools and frameworks.
• Strong knowledge of software development lifecycles.

Salary Range for this position $74,000 - $76,000 per annum
About the business:
Macadamia Farm Management has been in business for over three decades and is an industry leader in the management of macadamia farms. When we started, Macadamia Farm Management managed around 12 macadamia orchards located in and around Bundaberg.
Today, we manage and develop farms all over the Bundaberg, Childers, Gin Gin and Maryborough.
Our Mission Statement
To innovate using modern technology to ensure sustainable farming, delivering above average returns and rewards for investors and the team.
Our Vision Statement
The Global Leader in sustainable Macadamia Nut Farming.
Our Values
Integrity, Respect, Accountability, Continuous Improvement
What we provide:

We provide learning and development opportunities for our employees.
We provide support to our employees in need through our Employee Assistance Program.
We provide reward and
... Click here to view more detail / apply for Quality Assurance Manager

The Company


Civmec is an Australian-owned, integrated, multidisciplinary heavy engineering and construction services provider to the energy, resources, infrastructure, marine and defence sectors. With a pipeline of more than $1 billion in current and future projects, our diversification enables us to operate extensively across the nation, supporting a wide range of landmark projects and providing variety and career development opportunities for our workforce. 




Join the Civmec Team


This is a rare opportunity for an experienced leader in Quality Management to join the Civmec team in the role of Group Quality Manager based in our office in Henderson.   This is a long term opportunity within a corporate environment that requires someone who has the desire and passion to drive quality within a large organisation and be willing to roll up the sleeves when necessary



... Click here to view more detail / apply for Group Manager Quality

The Compliance Manager will take ownership of the development and maintenance of the compliance structures and frameworks established by epay, including, but not limited to, compliance with the AFS license requirements, AML Program, Financial Crime policies, Privacy Act and Corporations Act.

ESSENTIAL DUTIES

·       Ensure compliance with ongoing AFS license requirements.

·       Assume the role of the designated AML Compliance Officer under the provisions of the epay AML/CTF Program.

·       Provide formal reports to the Board on a regular basis.

·       Maintain and further improve the compliance framework through the development and implementation of comprehensive policies and procedures.

·       Ensure IFTI reporting obligation is met with AUSTRAC.

·       Develop and maintain control test plans in relation to the Financial Crime Policy.

·       Interact and nurture relationships with AUSTRAC and ASIC.

·       Update policies and procedures in accordance with any legislation or regulation change, in terms of AML/CTF, Privacy Act and Corporations Act.

·       Oversee Anti-Money Laundering, financial crimes, and sanctions compliance matters.

·       Provide/coordinate training for appropriate employees and new employees on AML requirements, policies, and procedures.

·       Manage and oversee regulatory examinations and internal and external audits.

·       Manage and deliver all regulatory reporting requirements.

·       Ensure transaction monitoring for suspicious activity is conducted according to internal procedures.

·       Maintain oversight of the due diligence process.

·       Work closely with all business units to ensure compliance with applicable law, regulations and polices.

An exciting opportunity for a part time Compliance Manager to join a wonderful team. You will be required to work in the office on Monday, Tuesday and Thursday (3 days per week).

·       Proven compliance experience in financial services or payments systems.

·       Experience in ASF license maintenance.

·       Experience in managing a compliance function.

·       Positive past dealings with the Reserve Bank, AUSTRAC and/or ASIC.

·       Ability to understand complex financial products.

·       Understand and capable of handling dual reporting structure.

·       Excellent organization skills.

·       Creative thinking and affinity to innovation.

·       Excellent analytical skills and with the ability to deliver results under pressure.

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. Benefit from birthday initiatives, paid parental leave, recognition approaches, and a lot more.

Galaxy International t/a VEVS Global

Systems Compliance Coordinator (261112: ICT System Analyst)

Full-time/Permanent

$70,000 - $78,000

Duties and Responsibilities:

*Evaluate systems, processes and methods currently used in the workplace.
*Work with management to design modifications, additional system components or new systems to meet needs of each business unit.
*Develop and deploy functional specifications within CRM to ensure efficiency, productivity and accountability.
*Identify, investigate, and analyse processes, procedures and work practices for accuracy, efficiency and accountability.
*Review all new products, systems, or processes to ensure compliance.
*Ensure all key data reports are easily generated and accessed with highest level of accuracy for management.
*Identify and assess areas of significant business risks (these include but are not limited to data/server security and potential risks).
*Manage and report compliance breaches and exposures. Conduct ad hoc investigations into identified or reported risks, or breaches.
*Develop, implement, and maintain internal audit policies and procedures.
*Ensure complete, accurate, and timely audit information is reported to Management and/or Risk Committees.
*Work with external IT contractors to ensure efficient and smooth coordination of the organisation's IT system and ongoing requirements.

Qualification and Experience:

Relevant AQF Bachelor’s degree or higher.

Minimum 2 years’ relevant experience.


Sales and Business Development Manager (131112: Sales and Marketing Manager)

Full-time/Permanent

$70,000 - $78,000

Duties and Responsibilities:

*Develop strategies for the acquisition of new clients for our main services (Education and Visas).
*Discover and explore business opportunities including but not limited to referral partner- networks, cross-selling and working closely with our industry partners to actively promote the products & services of the Group.
*Creation of business and marketing proposals for universities/colleges in order to obtain Agency Agreements for our target markets.
*Set, develop and implement strategies to meet minimum enrolment targets set by our Institution partners for each semester/trimester intake.
*Play an active and key role in the raising of brand awareness/loyalty by marketing and promoting the products and services of VEVS Global Group.
*Develop and nurture relationships with existing customers.
*Create business proposals and official marketing & promotional materials to present to potential clients.
*Maintain up-to-date and accurate knowledge of the Group’s products & services, industry trends, changes in migration legislation and regulations, and education updates.
*Maintain and manage the relationship with sub-agents and stakeholders in a Business Development capacity.
*Work closely with our branch offices and overseas country managers to strategise and plan suitable marketing campaigns (both digital and print) for reach and lead generation.

Qualification and Experience:

Relevant AQF Bachelor’s degree or higher.

Minimum 2 years’ relevant experience. Experience in overseas markets will be treated preferably.

Shape Your WorldAt Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.As a leader within Alcoa, you can help fulfill our purpose and realize our vision to reinvent the aluminium industry. Be part of the team that is helping shape a better workplace with a better work-life balance and the equal opportunities that help everyone thrive. You have the power to shape things and individuals to make them better.About the Role:Are you driven by a passion for environmental stewardship and compliance excellence? Be part of this commitment and join our team as the Environmental Manager - Compliance and Improvements for our Australian operations, mining, refining and smelting.At Alcoa, our commitment to environmental governance is paramount. As the Environmental Manager - Compliance and Improvements, you will be instrumental in ensuring compliance with the Environmental Protection and Biodiversity Conservation Act 1999 and the Environmental Protection Act 1986. Your role will involve translating intricate compliance expectations into actionable tasks and reinforcing our dedication to sustainable environmental practices.Key Responsibilities:Provide governance and leadership to ensure compliance with State and Commonwealth environmental laws, regulations, permits, licenses, and Alcoa standards.Identify and monitor changes to environmental laws and regulations, raising concerns and potential challenges to internal stakeholders.Assess environmental compliance for existing operations, joint ventures, acquisitions, and new projects.Support the implementation of new approvals for operational activities.Support the locations in establishing, reviewing and auditing environmental compliance management programs and integrating compliance expectations into…

Click here to view more detail / apply for Environmental Manager - Compliance and Improvements

Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.

At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our mission is to put the patients first through innovation.

Over 30 years we have developed our HaemaFrac™ process which enables countries to turn human plasma they collected into life saving hyperimmune products.

It's no secret that Aegros is expanding rapidly! An exciting opportunity has arisen for a Quality Control Manager to join our team. Reporting to the Chief RAQA, you will be responsible for reviewing and approving specifications, testing data and things that affect the quality of the finished product to ensure no errors along with the final product itself.

In this role you will be instrumental in leading the Quality Control team ensuring conformance to GLP and that the highest standard of quality is maintained as we embark on our journey of qualifying our equipment in our newly build laboratories.

The role will require to manage and lead a growing team.

What you will be involved in………

• Perform full spectrum of QC function.

• Set-up and maintain QC laboratory.

• Ensure QC and operational compliance with regulatory requirements.

• Lead for key QC systems such as testing, release of raw materials and finished products, etc.

• Support QA & RA activities.

• Lead in developing and implementing quality strategies and key reporting metrics.

• Evaluates production capabilities and recommend improvements.

• Provide technical assessment and serve as subject matter subject.

• Deviation and compliant management, Products and Materials Release, Validation and Change Control Support, New product introduction and Documentation Control to ensure an efficient operational QC system that assures full compliance with company policies, regulatory requirement and cGMP

• Responsible for ensuring that product to be released meets specification and regulatory requirements

• Responsible for providing quality control oversight for Operations activities

• Raise OOS and lead the investigations.

• Ensure the effectiveness of investigations and to make decisions on the adequacy of investigations, root cause analysis and corrective and preventive actions

• Ensure inspection readiness of the area with respect to all internal and external audits. When required provide responses and timely follow up on relevant corrective actions and commitments made as a result of the inspections, communicating with TGA and other regulatory agencies as necessary.

• Establishing appropriate controls for the QC Laboratory.

• Provide support/guidance for the implementation and maintenance of corporate and cGMP standards.

• Perform all duties necessary to confirm compliance with local regulatory and company requirements.

What we would expect from you:

• Perform full spectrum of QC function.

• Set-up and maintain QC laboratory.

• Ensure QC and operational compliance with regulatory requirements.

• Lead for key QC systems such as testing, release of raw materials and finished products, etc.

• Support QA & RA activities.

• Lead in developing and implementing quality strategies and key reporting metrics.

• Evaluates production capabilities and recommend improvements.

• Provide technical assessment and serve as subject matter subject.

• Deviation and compliant management, Products and Materials Release, Validation and Change Control Support, New product introduction and Documentation Control to ensure an efficient operational QC system that assures full compliance with company policies, regulatory requirement and cGMP

• Responsible for ensuring that product to be released meets specification and regulatory requirements

• Responsible for providing quality control oversight for Operations activities

• Raise OOS and lead the investigations.

• Ensure the effectiveness of investigations and to make decisions on the adequacy of investigations, root cause analysis and corrective and preventive actions

• Ensure inspection readiness of the area with respect to all internal and external audits. When required provide responses and timely follow up on relevant corrective actions and commitments made as a result of the inspections, communicating with TGA and other regulatory agencies as necessary.

• Establishing appropriate controls for the QC Laboratory.

• Provide support/guidance for the implementation and maintenance of corporate and cGMP standards.

• Perform all duties necessary to confirm compliance with local regulatory and company requirements.

• Ability to work on several projects simultaneously

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company

• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do

• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved

• A multicultural environment where every voice is heard

• Competitive remuneration package which includes an annual Bonus + Employee Share Options

• Close to public transport

Interested? Apply today...!!!!

Please note the successful candidate must complete a pre-employment medical assessment and undergo background history checks for any items which may be relevant to the duties of the role.

Applicants must be authorised to work in Australia.

Digital Asset Custody, globally, without compromise.

Zodia Custody is a FCA, CBI and CSSF registered Virtual Asset Service Provider (VASP), offering Digital Asset Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank, Northern Trust and SBI Digital Asset Holdings based in the UK, Europe, Hong Kong, Australia, Singapore and Japan.

 We have ambitious plans to scale internationally, by way of internal and external growth. Zodia Custody has also partnered in Japan with SBI to launch the service in APAC and has plans to continue to expand in APAC and Middle-East. We aim to be the best in class in providing Crypto Custodian services.

Zodia Custody is an institution-first digital asset custodian that does not compromise on its control standards. We are regulation first in everything we do.  Within the Risk & Compliance departments, we are at the forefront of innovation and alongside our colleagues are engaged in safely developing Business Services to support the fast-structuring crypto-industry.  

 

The Risk and Compliance Teams are responsible for allowing the business to scale sustainably, whether it involves new markets, products, blockchains and more. Our Teams are involved in end to end processes to mitigate risks, including financial crime risks, and identification of areas of control weakness. We work directly with the business as key partners in driving control improvement.

 The teams are also responsible for identifying any gaps or weaknesses in Zodia’s adherence to applicable laws, regulations, rules and standards of self-regulatory organisations. Risk & Compliance play a key role in in ensuring key business processes help to manage risks enabling our businesses to continuously improve its risk management processes.

You’ll have the opportunity to work with both the Risk and Compliance teams, which are core teams to Zodia Custody’s success. You will help Zodia Custody in its mission to enable Digital Assets, without compromise.

What you'll be helping us with:

• Making sure Zodia Custody is compliant with risk frameworks, is continually improving these frameworks and is fostering a culture of assessment, challenge and monitoring  
• Continuing to expand, enhance and evolve our company-wide control landscape to meet regulatory expectations and deliver best in class services to our customers
• Scale the business to new markets and products

 

You'll spend your time:

• Challenging existing processes to ensure we are performing controls in line with and/or exceeding industry standards
• Assessing new products, clients, crypto assets/blockchains and geographies
• Executing design and operating effectiveness control tests to ensure that we have full, accurate picture of the effectiveness of the Zodia Custody-wide control landscape;
• Making recommendations to improve control effectiveness and/or identify where new controls are required;
• Identifying and monitoring risk exposure, as well as collaborating with other departments to develop and implement strategies to mitigate risk.
• Performing 'deep dives' (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place and they are operating effectively.
• Managing and fostering positive relationships with key stakeholders across the three lines of defense

 

Above all, we are looking for people that are excited about helping Zodia Custody scale in a compliant, thoughtful and controlled way.

Key Stakeholders

• Chief Risk Officer
• MLRO/Chief Compliance Officer
• Head of Financial Crime Compliance
• Chief Security Officer
• Operations & Technology
• Regional and Country Heads

 You should apply if:

• You have at least 4 years experience working in a banking, or professional services firm in a risk function or a risk-focused compliance role in the second line of defense.
• You have a good understanding of industry control standards and practices;
• You have experience working in Digital Assets or else a strong passion for working in Digital Assets
• You are hands-on and great at execution;
• You're a self-starter and autonomous, able to make prioritisation decisions;
• You're a team player and collaborate well with other people;
• You're able to facilitate discussions and influence others to gather meaningful feedback and support on your work;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• You're resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

We offer a range of fantastic benefits including:

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• 30 days annual leave
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)