Total 225 front desk officer job vacancies in Quality Assurance / Control category in Australia

This role is to ensure the accuracy and quality of reports produced by Next Health consultants in a timely manner as well as providing consultants and customers with technical advice relating to reports and permanent impairment/disability assessments.

To coordinate and deliver a range of high quality, customer focused business administration support and duties for the provision of independent medical assessment and advice to Next Health team members, consultants, customers, clients and visitors.

• Undertake quality assurance of reports, AMS forms and permanent impairment/disability assessments and ensure they are compliant with:
  • Specific customer and/or legislative specifications;
  • Next Health standards and processes and;
  • Appropriate guidelines
• Identify inaccurate, deficient or incomplete reports and where necessary liaise with the relevant stakeholders (consultants, customers or team members) to get the matter resolved.
• Where required assist with consultant, customer or team member training sessions.
• Support the General Manager, Operations Manager and Report Production and Quality Coordinator in the induction of new consultants and new team members.
• Where required escalate to the Report Production and Quality Coordinator, consultant or customer any matter that requires intervention.
• Where applicable, advise consultants and customers of possible delays in turnaround times.
• Prioritise according to consultant availability, customer special requests and urgent requests.

We’re looking for an AML/CTF Compliance Officer - Australia / New Zealand to strengthen our compliance team. Based in Sydney, you will work with a growing team of multidisciplinary specialists (Product, Bank Product, Verification, Financial Crime teams) to help build world class products in Australia and New Zealand. You’ll also manage and strengthen the teams’ relationships with regulators by being AUSTRAC and the New Zealand DIA’s first point of contact, keeping everybody informed and protecting our most valuable asset - our customers.

Your mission:

• Compliance with Australia and New Zealand Financial Crime obligations and the effectiveness of the AML/CTF Compliance Programs for Australia and New Zealand, including assurance activities.
• Oversee the FCC assurance tooling and reporting to the Head of Compliance Pacific Lead, ANZ leadership team, Group team and local and Group boards regarding Pacific's compliance with fincrime obligations.
• Oversee the maintenance of local policies, procedures and controls, whilst maintaining compliance with local laws and regulations.
• Collaborate with our regulatory compliance counterparts on horizon scanning.
• Ensure emerging typologies/threats and external process changes are effectively implemented and communicated to the relevant teams and stakeholders.
• Lead engagement with 1LOD FCC & KYC Operations colleagues to ensure oversight of key processes, SLA’s, QA, emerging risks, resource challenges, program changes, incidents and mitigation plans
• Manage financial crime escalations and requests submitted from 1LOD, Product and Partnership teams
• Provide guidance and challenge to 1LOD teams on the development of financial crime controls and new products or features to ensure they are effective and are compliant with local laws and regulations
• Work closely with internal stakeholders to collaborate and contribute to quarterly and annual objectives
• Engage with our regulators, bank partners and law enforcement to demonstrate, and defend, Wise’s FCC Program
• Lead various compliance related projects and tasks as required.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Help keep compliance right at the heart of our product developments and new initiatives by horizon-scanning for new regulatory developments and sharing these with the teams.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

Reporting to the Fleet Manager, the candidate will be responsible for driver/sub-contractor online training, co-ordination, and planning. This role is also responsible for maintaining compliance related records, in addition to 00% compliance across all PE Altona North fleets.

• Ensuring all contractors are enrolled in online compliance training and complete courses allocated.

• Manage weekly compliance reports reporting to State Management Team.

• Manage daily contractor fatigue reports.

• Conducting Annual contractor vehicle inspections

• Entering all relevant master data and creating new contractor profiles.

• Assist/advise managers and other members of the operations team to ensure contractor compliance.

• Ensure the correct use of company systems to correctly pay contractors and charge customers.

• Liaising with Financial Reporting Team (revenue assurance/payables) where appropriate.

• Ensure all required reporting is correct and on time.

• Daily audit all subcontractor compliance records as set by State Operations Managers and Recruitment & Training Co-ordinators.

• Other task as set from time to time by Fleet Resources Manager or State Manager.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

About Australian Munitions

Part of Thales Australia, Australian Munitions is the largest domestic manufacturer of explosive ordnance to the Australian Defence Force, with a successful track record delivering ammunition, propellants, explosives and related services, including acid production and industrial waste treatment to Defence and commercial markets.

Join Thales Australia's Dynamic Team as a Quality Assurance Officer!

• Partner with our Production Team to ensure that our product exceeds standards

• Learn about our varied range of products, how they’re manufactured and used

• Develop skills in contributing QA information to future product development and project bids

• Based in Benalla, VIC – relocation assistance provided to a candidate if required

• Thales promotes careers for those who want to be life-long learners – in-house and external training for future growth and development on offer

• On-site café an opportunity to join a thriving social club that gathers for social events throughout the year

What Success Looks Like

Though you’re experience in Quality Assurance, you’d need to learn our range of products, understand how they’re manufactured and determine how we test to ensure quality to our customers.

Building strong connections with the Production Team and our testing laboratory is vital. You will establish this by asking the right questions, listening to feedback and working together to solve problems and develop improvement initiatives.

Key Activities and Responsibilities include

• Conduct internal and supplier audits and support certification audits

• Drive effective use of the Intelex non-conformance database with a focus on addressing the root cause

• Conduct product acceptance processes

• Ensure management of customer complaints and feedback

• Support Continuous improvement initiatives, including Gemba, SIMS, Kaizen and Cost of Non-Quality (CNQ) reduction

From day one, you will need:

• Sound knowledge of the requirements of ISO 9001 Quality Management System

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and contribute to a culture of creativity and teamwork

You may also (but not need)

• Hold a tertiary qualification in science, chemistry or engineering-related field or technical equivalent preferred.

• Be a qualified ISO 9001 internal or lead auditor

Benefits @ Thales

• Employee discounts with several affiliates (Travel, Car hire, Tech)

• Fitness Passport discount

• 20 Weeks Primary and 10 Weeks Secondary Carers leave

• Veterans Leave

Good to Know

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants.

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.  To learn more about clearances please visit – http://www.defence.gov.au/AGSVA/

International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

Prior to offer you’ll complete a pre-employment police and medical check.

For more information on Thales visit us @ThalesCareers on Instagram

#LI-BG1

#LI-Onsite

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Are you an experienced cleaning professional with great communication skills?  Do you focus on quality and have an eye for precision and detail?  We are looking for a supervisor who can guide and direct our domestic cleaning and catering staff to ensure a high standard of service is maintained across a number of site departments. 

Positioned as our ‘in-field’ supervisor, you will also be responsible for the collaboration of room cleanliness audits, food standard audits and reporting functions.  You will manage guest relations and be a key point of contact for guest related enquiries, escalating as required to management.  

This is the perfect opportunity to build your remote site experience by bringing your significant experience in the cleaning/hospitality industry and your well demonstrated supervisory & leadership capacity.

Key duties will include:

• manage staffing rosters, room cleaning & maintenance scheduling
• training of staff across both domestic cleaning and food services 
• implement hazard identification, risk assessment and safe work SOP's
• auditing our housekeeping department to ensure room cleaning standards are met
• assistance with accommodation bookings and office duties

Who are we looking for?    

You will be safety first focused, have a solutions mindset and excellent analytical skills along with proficiency across accommodation management software and generally strong technology skills.

You are the 'backbone' of our remote sites team and will contribute extensively to the effective day to day operations and service solution for our customers, ensuring that each experience is as close to that feeling of being in a home away from home.

It is essential you are a team player, happy to assist and get 'hands on' in the retail space, housekeeping, general mine site cleaning and other miscellaneous tasks as required.

This position is a FIFO 5/2 role from Townsville or Rockhampton, however other roster patterns may be considered for the right applicant. Our Quality Assurance Officers are required to work up to 10 hours per day.

Why choose Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.     

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.    

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Do you possess extensive expertise as a Quality and Compliance Officer, showcasing exceptional clinical knowledge and auditing experience, coupled with highly refined skills in time management, communication, and IT?

We are looking for a Quality and Compliance Officer to join our team. Candidates for this opportunity should be Registered Nurses. While this is a full-time work from home (WFH) position, regular intrastate and interstate travel will be necessary to visit our facilities located in regional and remote areas of Tasmania, Victoria, and NSW.

The Position:

The role of a Quality and Compliance Officer involves offering support and assistance to the Quality Manager in ensuring the efficient monitoring of compliance functions and the implementation of various quality-related initiatives.

What you can bring to the role:

• Successful completion of a Bachelor of Nursing or equivalent.
• Sound clinical knowledge including an understanding of current best practice.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• High level ability to utilise information management and computer systems.
• Working knowledge of the requirements of the Aged Care Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Excellent communicational, organisational, and time management skills with the ability to establish priorities, manage workloads and meet required deadlines.
• NDIS Worker Screening certification.
• Capacity to travel interstate as required.
• Demonstrated ability to use initiative, research and apply sound judgement to contribute to decision making and continuous improvements.
• A clear understanding of the importance of confidentiality in the context of the position.

Requirements of the Role:

• Undertake a range of audits against the accreditation standards related to residential aged care and home care.
• Work collaboratively with the Chief Quality and Risk Officer in identifying areas for continuous improvement to support quality and compliance.
• Work collaboratively with the Chief Quality and Risk Officer in the development of projects to support quality and compliance.
• Assist and support the Chief Quality and Risk Officer in the development and implementation of best practice policy and process.
• Develop and maintain a high level working knowledge of the electronic clinical support systems.
• Assist and support the Chief Quality and Risk Officer in developing, conveying and delivering on individual and organisational plans for continuous improvement.
• Maintain documented evidence of the organisations Quality Management Systems across all sites.
• Risk identification and mitigation.
• Trending and analysis.
• Preparation for external regulator visits including reaccreditation.
• Assistance with Gap Analysis and on-site support.
• Education including Quality related education as required by Facility or State.
• Oversight and support of clinical practice/medication practice.
• Attendance at internal and external meetings – as required by the business or at the direction of Chief Quality and Risk Officer.
• Attendance at announced/unannounced commission visits as needed.
• Care Manager support.
• Orientation of new management team members.
• Understand, comply with and report in line with the Serious Incident Reporting Scheme (SIRS).
• Oversight of facilities to ensure compliance that is delivered within the framework of Respect’s policies and procedures, legislative requirements, and meet the relevant service standards.
• Any other task as directed by the Chief Quality and Risk Officer.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• The ability to work from home.
• A competitive salary and flexibility.
• Salary packaging as a not-for-profit charitable organisation which can save an additional $5,000 in tax.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive working culture.
• Learning, development, and growth opportunities..

Do you want to become a part of our global company? Are you eager to kickstart your career and learn alongside our Test Engineers? This entry-level position, which is field-based and involves daily travel within the metropolitan area, will help you thrive.

After full training, you will be responsible, but not limited to: 

• Prepare and maintain the tools necessary for the examination and testing of road safety enforcement technology equipment and other traffic systems.
• Ensure that all testing and calibration is carried out in a safe, professional and ethical manner.
• Assist the Project Manager Traffic Systems with regard to the Traffic Systems division.
• Ensure Traffic Management is implemented to meet all HSE guidelines.
• Prepare a written report of results, assessments and observations obtained from testing.
• Maintain accurate record of the time spent testing road safety enforcement technology equipment for the inclusion in the laboratory's monthly report and for determining the testing schedule of fees.

Hello and Kia Ora!

Start your game…
At Entain Australia and New Zealand; as our Legal & Compliance team expands, we're actively seeking a Compliance Officer to join our dynamic team. As a key player in our Legal & Compliance division, you’ll play a pivotal role in supporting our legal and compliance initiatives. Collaborating closely with our legal team, you'll be immersed in a diverse array of intriguing legal and compliance matters within the dynamic and fast-paced world of wagering.

As we continue to expand, we are seeking those with previous experience and interests in advertising or marketing reviews to ensure that our business adheres to all relevant regulatory requirements. The ideal candidate is proactive, organized, possesses a strong work ethic, meticulous attention to detail, and exudes a positive "can do" attitude.

Where and how you can work
This role is in Brisbane, Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Collaborate with marketing, product, and affiliate teams to ensure all advertising aligns with compliance standards.
• Review advertising/marketing content across various platforms, providing feedback to ensure compliance with Australian Consumer Law and relevant gambling regulations before publication.
• Conduct regular reviews of external websites and platforms to verify the publication of advertising/marketing material in line with instructions and requirements.
• Work with the legal team to assist in the development, maintenance, and updating of policies and procedures, ensuring best practices in advertising compliance.
• Respond to regulator requests and assist in addressing customer complaints. Support compliance requirements for Trade Promotion competitions, including the review of terms and conditions.

You're a match if you have…

• Proven experience in a similar compliance role within a highly regulated environment, especially related to advertising or marketing reviews in a retail setting.
• Preferred qualifications in Legal Studies, Compliance, Business, or related fields.
• Sound knowledge of Australian Consumer Law.
• Demonstrated ability to work effectively under pressure, independently, and manage multiple project tasks and demands.
• Strong attention to detail paired with excellent verbal and written communication skills, along with a collaborative approach.
  

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
  A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
  Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who are we? At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more. 

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

What You Will Be Doing.

Key Responsibilities include, but are not limited to:

• Review and check for accuracy of a medical file received, ensuring no privacy is breached. Name and DOB on medical evidence must match case to ensure no breach is committed.
• Review and check for accurate and full responses to questions within treating Doctor's reports.
• Call and follow up with GP clinics or Hospitals where cases have missing or incomplete information.
• Ensure documents are linked to cases/queues correctly within our document management system, medEbridge.