Total 6,366 service operations manager job vacancies in Others category in Australia

We are seeking an experienced and dedicated Night Manager (Full-Time) to join our team and lead our night operations. As the Night Manager, you will ensure smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests and team.

Responsibilities:

• Oversee the nightly operations of the hotel, ensuring all departments function effectively
• Manage guest relations and handle any complaints or issues that arise during the night shift
• Conduct night audits, ensuring financial transactions and reports are accurate
• Ensure the safety and security of all hotel guests and staff by conducting regular property checks
• Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
• Lead and motivate the night team, including front office and security staff
• Coordinate with other departments to ensure guests’ needs are met
• Manage emergency situations, including medical issues, fire alarms, or security concerns
• Ensure compliance with hotel policies, procedures, and regulations

• Permanent, Full time
• $81,672.54 per annum plus Superannuation
• Join the Active Living team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Ensure the provision of high-quality aquatic and recreation opportunities to Hume City Council residents, by providing safe, friendly, inclusive and welcoming environments through leading the delivery of high-quality aquatic supervision, services and operations.

What you’ll be doing:

• Support the Coordinator Aquatic Services in the development and review of risk assessments, policies, procedures, and work instructions relating to Aquatic Supervision and Services. 
• These systems / processes will focus on ensuring the health, safety and service for all members of the public, staff and contractors using the facilities through compliance with the Safer Public Pools Code of Practice, Royal Lifesaving Society’s Guidelines for Safe Pool Operations and other relevant regulations, organisational Policies / procedures standards, guidelines, and industry best practises.
• This position is responsible for the implementation, monitoring and review of such systems / processes within the facility. 
• Support the Coordinator Aquatic Services in the development and review of risk assessments, policies, procedures, and work instructions relating to Aquatic Operations (including Water Quality and Pool Operations).
• These systems / processes will focus on ensuring the health and safety for all members of the public, staff and contractors using the facilities through compliance with the Public Health and Wellbeing Regulations, Water Quality Guidelines and other relevant regulations, organisational policies / procedures, standards, guidelines, and industry best practises.
• In conjunction with the Coordinator Aquatic Services, support the development and implementation of processes for Duty Supervisors to deliver high quality day to day operations in the key Aquatic Operation areas.  These include:
  • Aquatic Supervision: day to day rostering and management of lifeguards
  • Water Quality management: day to day monitoring (pool tests) and corrective actions (ie.  chemical dosing)
  • Pool Plant Operations: day to day monitoring (inspections), routine maintenance (backwashing / cleaning), troubleshooting common issues and a clear escalation process to address operational issues.
• In conjunction with the Coordinator Compliance and Safety, Coordinator Aquatic Services, Aquatic Operation Team Leaders at other Facilities and other relevant leaders, prepare and undertake Pool Safety Assessments on an annual basis.
• Support all leaders in providing professional development opportunities for staff, to promote skills development, building opportunities for staff to progress within the organisation.

The skills and experience you’ll bring to the role:

• Knowledge and demonstrated understanding of current recreation trends.
• Knowledge and demonstrated understanding of Royal Lifesaving Society ‘Guidelines for Safe Pool Operation’, and other relevant guidelines and regulations.
• Ability to gain cooperation and communicate both verbally and in writing to a broad range of people from diverse backgrounds and cultures.
• Effective public speaking and writing skills including the delivery of training relevant to Aquatic Services.
• Knowledge and demonstrated understanding of pool plant and equipment operation.
• Demonstrated promotional and public relation skills.
• Demonstrated ability to relate to and resolve problems, in general and with other Council departments in the provision of recreational services.
• Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.

Required Certifications & Qualifications: 

• Tertiary qualifications relating to recreational management or a similar field OR relevant experience in aquatic operations management coordination and delivery.
• Current Pool Lifeguard Award.
• Current Provide First Aid (Level 2) Certificate.
• Aquatic Technical Operation (Pool Operation) Certificate or demonstrated experience, skills and knowledge in operating public pool plant and equipment.
• Current Employee Working with Children Check
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. 

A Career that lets your passion shine:

• Manage day-to-day operations of a the Treasure Cove gaming and bar venue within Sofitel
• Ensure compliance with all gaming and liquor regulations
• Build and maintain strong relationships with local repeat clientele and hotel guests
• Monitor and optimize venue performance, including financials and customer experience
• Oversee food and beverage service to ensure high standards
• Work closely with the Director of Food & Beverage and Head Chef to promote bar and dining options in your venue

Are you a natural leader with a passion for retail and a knack for delivering outstanding customer experiences? Do you thrive in a fast-paced environment where you can drive sales, motivate a team, and make a real impact on the business? If so, Winning Appliances wants you to join us as our Store Manager!

In this exciting role, you’ll be the face of the brand, leading a team to create unforgettable shopping experiences for our customers. You’ll inspire and guide your team to hit targets, boost sales, and ensure the store runs like a well-oiled machine. With a balance of strategic thinking, hands-on leadership, and operational expertise, you'll be the driving force behind the store's success.

• Be the brand ambassador, leading and motivating a high-performing team to create memorable customer experiences and organic business growth.
• Own the Store’s Profit & Loss (P&L) performance, using your strategic skills to optimise sales, manage inventory, and keep costs in check.
• Drive sales through smart planning, forecasting, and detailed reporting, ensuring the store consistently meets and exceeds targets.
• Manage the ins and outs of the store, from stock and cash control to display management, ensuring everything runs seamlessly.
• Recruit, train, and develop a dynamic store team, setting clear daily goals and empowering them to achieve big results.
• Deliver exceptional service every day, quickly resolving any complaints and making sure every customer leaves with a smile.
• Implement creative and effective visual merchandising strategies that make the store look stunning and drive sales.
• Use the Local Area Marketing Budget to execute impactful promotions that draw in new customers and keep loyal ones coming back.