Total 930 product specialist job vacancies in Others category in Australia

Drinks Specialist - Spirits | Dan Murphy's Smithfield | For Lovers of Spirits

I wonder if there is a margarita somewhere out there thinking about me too? 

Joining our entrepreneurial community of Drinks Specialists, this role provides customers with inspiring information about our spirit selection. We are looking for a customer-centric spirits connoisseur who is eager to continue their learning and leave their mark by sharing their passion with customers and team members alike. Rum, vodka, whisky, sake… it’s a tough job, but someone has to do it.

The ROLE:

• Actively engage customers in an authentic way in store, sharing product knowledge and providing end to end service
• Work collaboratively with the store leadership team in setting up and facilitating customer events
• Advocate for My Dan’s loyalty by engaging with customers to understand benefits and product offerings
• Instil your love and passion for spirits into every interaction and use this to develop team member product knowledge
• Undertake a variety of instore tasks, including customer service and inventory tasks as well as duty management
• Contribute to store sales planning processes by sharing your specialist product knowledge and recommendations on product lines

The YOU:

• YOU have a real desire to create memorable customer moments and the ability to work across key customer hours
• YOU are proficient in the world of spirits and have a good understanding of wine and beer
• YOU have a thirst for knowledge and love to learn about new and emerging trends and categories
• YOU love to authentically impart your knowledge, inspiring customers and team to continue their adventure of discovery
• YOU have the ability to work autonomously and as part of a team
• YOU have experience in a drinks related role, including the spirits industry, bar work or liquor retail

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

The Payroll Specialist is responsible for ensuring the timely and accurate processing of the Weekly, Fortnightly and Monthly pay runs. You will also responsible for ensuring the accuracy and integrity of the payroll system data in accordance with applicable Federal and State legislation as well as Montu Internal Controls.

Key Responsibilities

• Payroll Processing:
  • Accurately process and reconcile employee timesheets and salaries in line with Montu’s contractual obligations and employment legislation.
  • Calculate and process adjustments, including salary increases, bonuses and other compensation components in line with Montu contractual obligations.
  • Calculate and process termination payments within legislative deadlines.
  • Calculate and process expense reimbursements approved through expense system in line with Montu policies.
  • Accurately process third party and legislative deductions and payments in line with Montu legislative obligations.
  • Ensure accurate accruals of leave entitlements, superannuation and other employee benefits in the payroll system.
• Payroll Queries:
  • Address all general payroll queries from employees, providing general guidance on pay interpretation and Montu policy.
  • Resolve payroll-related issues promptly and efficiently or escalate to management where appropriate.
• Records and Systems Maintenance:
  • Maintain accurate employee data within the payroll system assuring alignment with the HRIS system by regularly auditing the interface and fixing errors.
  • Maintain accurate record keeping of all payroll related correspondence and supporting documentation in line with Montu internal controls.
  • Assist in any system maintenance upgrades, testing or implementations.

As a Patient Experience Specialist, you will be the frontline of support for our patients, ensuring that every interaction results in an excellent experience for both our current and potential patients. Whilst leading with empathy, you will focus on call efficiency to maximise the number of patients you can assist during your shift.

This is a fast paced, phone based role, suited to someone who is dedicated and enthusiastic in handling both inbound and outbound communications via phone and ticketing system, live chat, and email, and provides daily team support to ensure a smooth flow of inquiries and complaints within the clinical and operational teams.

Responsibilities include: 

• Customer Interaction - Via phone, live chat and email 
• Issue Resolution - Taking ownership of patients' problems, investigating, troubleshooting to resolve issues efficiently
• Product knowledge - Maintaining a comprehensive understanding of our products and services to ensure patients are provided with relevant and up to date information
• Problem Solving - Utilising critical thinking to handle complex patient issues to find the root cause and implement strategies to prevent similar problems in the future.  
• Technical Skills - use multiple technical systems effectively 
• Documentation - Taking accurate, concise notes from patient interactions 
• Communication - Ensure clear and professional verbal and written communication which patients can easily understand
• Conflict Resolution - Handle patient escalations to work towards a solution
• Continuous Improvement - Actively participate in training and workshops, providing feedback to the team and suggesting improvements for the patient experience
• Privacy and Data Compliance - Ensuring all privacy policies are adhered to
• Ensuring you are meeting daily KPIs and activity targets 
   

ROSTER & CONDITIONS:

Role Commencing: 13 January 2025
Hours: Availability between 10am - 6pm WA time (during AEDT, daylight savings) and 11am - 7pm WA time (during AEST, non-daylight savings) + one weekend shift per month, Saturday and Sunday
Training: Must be available for initial 5-6 weeks (from 13 January 2025, 10am - 6pm WA time
Location: Western Australia
Pay cycle: Fortnightly 
Salary: $63,700 per year + superannuation 

The Drive:

The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding, and we're looking for a Consignment Specialist to join us in Sydney.

The Mission:

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. You’ll help foster relationships and deliver excellent outcomes with both sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of the fabric of a fast-moving, innovative company.

With a customer-centric approach, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of vehicles and memorabilia, whilst contributing to revenue growth and product development.

The Gearbox:

• Be a dedicated point of contact through the life of the auction process, co-ordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
• Communicate and build client relationships to foster long term repeat business.
• Research values of collectable cars, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
• Managing the full consignment process with administration tasks including arranging of photography.
• Continually work to build your network and bring in new business opportunities for The Collecting Group.
• Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
• Participate in Collecting Cars external events to help build awareness of the brand.
• Work as part of the wider Collecting Group team, collaborating to support the success of all members

The Specs (What We'll Need From You):

• You have prior experience within a sales based role, successfully delivering against revenue goals.
• You’re proactive and a self starter, you have proven abilities to work independently to source and close sales.
• Open minded and inquisitive – you're adapt to what we do and are constantly looking for opportunities for the company to evolve and grow.
• Adept at negotiating sale terms with customers - you can demonstrate this to us.
• Commercial yet customer-first mindset – we are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
• Confident telephone manner and ability to achieve high call volumes.
• The ability to research and absorb information quickly, enabling you to identify suitable vehicles from multiple high-resolution images.
• Attention to detail and an investigative approach.
• Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce.

The Pit Stop:

Bligh Street, Sydney. You'll be predominantly based here, our Australian HQ. You'll need full Australian working rights for this position (sorry, we're unable to provide sponsorship for this role).

The Fuel:

• 25 days holiday (plus an additional day each year after 2 years tenure).
• Fast-paced, high energy sales team.
• Learn a lot of negotiation and sales skills.
• The thrill of the auctions and chasing down deals.
• Interacting with high value customers and talking about cars.
• The opportunity to attend amazing automotive and watch events.

The Finish Line:

If you're passionate about cars and culture, and you have the ambition to support buyers and sellers across Australia, then we want you in the driver's seat. Buckle up and join us on this exhilarating ride.

Ready to Shift Gears?

Apply now and let's build the future of The Collecting Group together.