Total 6,067 customer service manager job vacancies in Others category in Australia

Commencing in July, you will join us during the exiting pre-opening phase of the development and contribute to the recruitment process of building your new team!

What you will do:

Our housekeeping team will ensure the highest possible standards in cleanliness and presentation of Turtle Sands’ variety of accommodation options - inside and out!  You will settle into our Head of Department management structure and assist in providing managerial oversight and daily coordination to housekeeping duties, task allocation and team rosters. You will ensure effective communication and liaison with other departmental leaders and resort management, to guarantee a smooth resort operation and product. 

You will find a sense of fulfilment in ensuring our guests enjoy the contemporary, creature comforts of home, whilst experiencing nature in an immersive setting.  You will ensure your team have direction daily and receive any training and development that may be required. 

What you will bring:

• Significant housekeeping experience and supervisory oversight to employees - resort or hotel exposure will be highly regarded
• A willingness to ensure a positive guest experience with an expectation of high standards in your work, appearance and conduct
• Outstanding guest service skills – you are welcoming and adaptable.  No challenge or request is too small
• You wear your uniform with pride – you are happy to get your hands dirty to support you team and go the extra mile with a smile on your dial to assist our guests 
• An understanding of rostering (systems) to meet operational need and departmental ownership
• A suitable level of fitness with a flexible approach to workload

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

About the Opportunity

We have a new and exciting Full-time opportunity to become a Territory Manager for our client partner, ECOVACS! Our client is a worldwide corporation that is focused on transforming the way people live and work.  ECOVACS offers a vast range of robot vacuum cleaners and other in-home robotic appliances. 

Working within the technology retail space, you will be responsible for creating relevancy, education, awareness and advocacy of the ECOVACS brand amongst store staff. You will drive Client market share and category performance through ownership of in store promotional programs and increasing store sales results through opportunity-based selling.

Benefits

• An attractive total salary package of $80,000-$85,000 (including superannuation and car allowance)
• Exciting opportunity to represent a Top Tier in-home robotic appliance company!
• Autonomy to complete the allocated work within parameters
• Great company culture that supports equal opportunities and provides development opportunities

Tasks and responsibilities

• Ensure targets are delivered (Sales, space, appointments etc)
• Be a brand ambassador – educate, inspire and create advocates for ECOVACS 
• Maximising the promotional campaigns and instore executions
• Merchandise displays and have an eye for creating beautiful and consistent displays
• Fulfill reports ensuring information is up to date and accurate 
• Use your superior product knowledge to develop awareness and take up training and education of key store personnel 
• On occasion assist with event demonstrations and training and be able to provide a full white glove VIP experience with product set up for media personalities/influencers

About you

• At least one year experience within field marketing/territory management required
• Previous experience in a consumer electronics retail advantageous
• Demonstrated ability to deliver against KPIs.
• Attention to detail & takes full accountability of personal results
• Self-motivated, confident, energetic, enthusiastic & passionate about technology
• Excellent time management, organizational and communication skills
• You will hold a valid driver’s license and have access to a reliable car

Join the team today!

If you’re ready to join a high performing team in the retail environment, then apply now! 

Please note only shortlisted applicants will be contacted.

At JDE Peet’s we currently have an exciting opportunity for a Category Specialist looking for their next step as a Category Manager! You will be based in our North Sydney office with hybrid working (up to 2 days from home!)

As a Category Manager, you’ll work on our beans and ground category with established brands such as L’OR, Harris, JEDs and Campos. You’ll be a business partner to the Retail sales team and predominately focus on our Aldi, Costco, Big W, Amazon and BP accounts to provide them with valuable shopper insights as well as support our marketing team with NPD and related innovations.

In this role, you will:

• Identify customer, brand, pricing, and shopper insights using scan and shopper data and shopper research
• Develop the strategies and layouts designed to drive category, brand, and retail customer growth and unlock the full value potential from our portfolio of products and brands
• Assist with the establishment of integrated category plans and the management and presentation of effective customer category reviews, including optimal product ranging and space management recommendations
• Play a key role in the analysis, development and launch of new products and packaging (NPDs)
• Review price and promotion strategies and provide revenue management analysis, insights & recommendations.

We are actively searching for an experienced Front Office professional to become an integral part of our brand-new property.

As the Assistant Manager, you are naturally a confident person who is able to approach people and initiate conversation. Your skills of reading the guest and attention to detail are what sets you apart from the rest.

You have an outcome driven approach to performance & results and you strive to achieve excellence in your field.

Responsibilities:

• Lead the Front Office team in absence of management and act as a hotel representative on behalf of the General Manager
• Drive a caring culture for our guests and inspire our team members to create a story unique to each guest’s stay
• Ensure Accor's guest loyalty and recognition program is maintained and delivered to its highest standards
• Connect with guests and colleagues by being your authentic self, creating a sense of belonging through listening and demonstrating empathy
• Be a safety champion and lead by the example by following Accor’s health and safety procedures

The role:

Due to an upcoming parental leave we have a fixed term 9-month opportunity as a Regional Manager with our Sydney Metro Team.

How you’ll be making an impact in people’s lives:

• Drive growth and elite business, work and wellness performance
• Continue WorkFocus’ journey towards being the biggest and best wellness and work provider in NSW
• Implement strategies to proactively manage RTW performance to meet state benchmarks
• Foster our employer-of-choice environment to ensure individuals are meeting professional development and career goals
• Actively identify opportunities for continuous improvement across the organisation
• Embed a culture that always maintains a customer focus
• Create and nurture strong outcome-driven relationships with internal and external stakeholders
• Reporting to the Area Manager of NSW

As our full-time Night Manager, you will be leading our overnight Hotel operations each shift. You'll drive financial reconciliations, people management, guest feedback & problem resolution, brand & cleanliness standards. In the absence of senior leadership or the General Manager overnight, you hold the keys. Your invaluable contribution through your reconciliations, balances and checks enable you to know that you have made a difference to the greater good of the Hotel Operation every night shift. 

JOB DESCRIPTION  

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and working with the store manager, maximise the sales performance of your department 
• Leading a team of sales assistants to achieve excellent standards of service 
• Supporting recruitment and ensure induction and training to new starters is carried out 
• Assisting the store manager to identify future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Being a COS brand ambassador and providing the best experience for our customers. 
• Stepping into the role of Store Manager in their absence 

We are looking for someone to pay a key role in the hotel, our Assistant Manager ensures the smooth operation of the business across all departments and enhances the quality of our guest service. The perfect candidate will be great at managing their time, remain cool under pressure and ensure the team is always having fun!

 

Specific duties include:

• Oversee and support the daily operations of the hotel in the absence of the General Manager
• A driver of guest satisfaction and loyalty recruitment
• Challenge the status quo and continue to grow and innovate in the superior service of our guests
• Taking initiative to ensure that interactions with our guests are positive and productive
• Ensuring that each team member feels valued whilst providing guidance and supporting their learning & development
• Actively resolving guest requests, complaints and challenges
• Be responsible for the health and safety of all patrons, guests and team members

We are currently recruiting for new team members to join us and are interested to speak with talented candidates about career opportunities at Senior Manager, Manager and Associate Manager levels.

At Sia Partners, you will support organisations in their development of strategy, new models of operating, business transformation, selecting and maximising value in technology investments, reducing costs and improving performance.

Your input will assist clients to capitalise on inherent opportunities by identifying and solving their most critical business needs through transformation and change management initiatives.

The fresh perspectives you create will help challenge the status quo and introduce new ways of thinking. You will work with others to develop workable, pragmatic solutions and provide a lasting impact by transferring knowledge and building long-term capability for clients.

Bring your ambition and expertise to work with iconic organisations in the resources, transport and logistics, health and aged care, tourism, financial services, government, utilities and not-for-profit sectors.

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs 
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

OUR VISION 
Spark Foundry. Famously Effective. Not one or the other, both. The thrill of the idea made better still by the pride of watching it work. A magnetic combination. Attracting clients that become advocates and talent, driven to deliver. Award winning and business changing. But a vision cannot be realized without the right ingredients.

OUR VALUES

• Allsorts – We believe it takes Allsorts to get magical work. Diverse thinkers and diverse thinking. In what we do and who we are.
• Art and Evidence – Great ideas are only great ideas if they work. We believe it takes both Art and Evidence to thrive in the industry today. It’s one thing to dream it but another to prove it and it’s only great if you can do both.
• Royalty Makes Loyalty – There is a return on treating clients and partners like royalty. Nurturing clients’ businesses, listening to their needs and delivering excellence at every step allows us to build lasting and rewarding relationships.
• Good Humans - Decency in everything we do. Be a Good Human, Always. No matter who you are or who you think you are.

THE PURPOSE OF THIS ROLE

Work on a world-leading luxury brand that is redefining the retail beverage market. Led by a passionate marketing team that is people first that are looking to reinvent and reimagine the their consumer product so many of us love!

As the Digital Activation Manager you will be responsible for the end-to-end delivery across your account ensuring a high standard on digital brief responses, WIPs, business/quarterly reviews, reporting and campaign performance.

You will ensure the performance of your client campaigns and ensure the investment delivers against their business objectives whilst also building exceptionally strong relationships with them.

You will also be responsible for supporting, coaching, developing and overall management of an Digital Activation Executive and Coordinator

KEY ACCOUNTABILITIES

• You will be responsible for campaign management, optimisation and analysis and work closely with our internal team, as well as the client to build out future-focussed testing and optimisation roadmaps.

• Paid search & social campaign management and comfortable working in-platform across SA360, Google and Microsoft Ads, Meta, Tiktok, Pinterest.
• You will have strong client servicing experience and provide client leadership on search strategy, partnerships and tech opportunities
• Develop and grow relationships with clients and client teams through paid search excellence Meet or surpass client performance targets
• Oversee the execution and optimisation of paid search programs and campaigns
• Support the Search Director in managing client WIP and reporting meetings to discuss upcoming initiatives and provide analysis & insights that go beyond just the numbers, alongside key actions

IDEAL SKILLS & EXPERIENCE

• Experienced managing large client budgets and sophisticated paid search and social campaigns
• Knowledge of programmatic campaigns will be advantageous
• Strong project management skills with the ability to concurrently manage a team and individual task list
• Strong experience across SA360, Google Ads & Bing Ads + GA360/GA4
• Demonstrated ability to articulate media strategy into performance media solutions and responsibility for reaching performance targets

What does life at Spark look like?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.