Total 6,207 customer experience manager job vacancies in Others category in Australia

Commencing in July, you will join us during the exiting pre-opening phase of the development and contribute to the recruitment process of building your new team!

What you will do:

Our housekeeping team will ensure the highest possible standards in cleanliness and presentation of Turtle Sands’ variety of accommodation options - inside and out!  You will settle into our Head of Department management structure and assist in providing managerial oversight and daily coordination to housekeeping duties, task allocation and team rosters. You will ensure effective communication and liaison with other departmental leaders and resort management, to guarantee a smooth resort operation and product. 

You will find a sense of fulfilment in ensuring our guests enjoy the contemporary, creature comforts of home, whilst experiencing nature in an immersive setting.  You will ensure your team have direction daily and receive any training and development that may be required. 

What you will bring:

• Significant housekeeping experience and supervisory oversight to employees - resort or hotel exposure will be highly regarded
• A willingness to ensure a positive guest experience with an expectation of high standards in your work, appearance and conduct
• Outstanding guest service skills – you are welcoming and adaptable.  No challenge or request is too small
• You wear your uniform with pride – you are happy to get your hands dirty to support you team and go the extra mile with a smile on your dial to assist our guests 
• An understanding of rostering (systems) to meet operational need and departmental ownership
• A suitable level of fitness with a flexible approach to workload

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

About the Opportunity

We have a new and exciting Full-time opportunity to become a Territory Manager for our client partner, ECOVACS! Our client is a worldwide corporation that is focused on transforming the way people live and work.  ECOVACS offers a vast range of robot vacuum cleaners and other in-home robotic appliances. 

Working within the technology retail space, you will be responsible for creating relevancy, education, awareness and advocacy of the ECOVACS brand amongst store staff. You will drive Client market share and category performance through ownership of in store promotional programs and increasing store sales results through opportunity-based selling.

Benefits

• An attractive total salary package of $80,000-$85,000 (including superannuation and car allowance)
• Exciting opportunity to represent a Top Tier in-home robotic appliance company!
• Autonomy to complete the allocated work within parameters
• Great company culture that supports equal opportunities and provides development opportunities

Tasks and responsibilities

• Ensure targets are delivered (Sales, space, appointments etc)
• Be a brand ambassador – educate, inspire and create advocates for ECOVACS 
• Maximising the promotional campaigns and instore executions
• Merchandise displays and have an eye for creating beautiful and consistent displays
• Fulfill reports ensuring information is up to date and accurate 
• Use your superior product knowledge to develop awareness and take up training and education of key store personnel 
• On occasion assist with event demonstrations and training and be able to provide a full white glove VIP experience with product set up for media personalities/influencers

About you

• At least one year experience within field marketing/territory management required
• Previous experience in a consumer electronics retail advantageous
• Demonstrated ability to deliver against KPIs.
• Attention to detail & takes full accountability of personal results
• Self-motivated, confident, energetic, enthusiastic & passionate about technology
• Excellent time management, organizational and communication skills
• You will hold a valid driver’s license and have access to a reliable car

Join the team today!

If you’re ready to join a high performing team in the retail environment, then apply now! 

Please note only shortlisted applicants will be contacted.

At JDE Peet’s we currently have an exciting opportunity for a Category Specialist looking for their next step as a Category Manager! You will be based in our North Sydney office with hybrid working (up to 2 days from home!)

As a Category Manager, you’ll work on our beans and ground category with established brands such as L’OR, Harris, JEDs and Campos. You’ll be a business partner to the Retail sales team and predominately focus on our Aldi, Costco, Big W, Amazon and BP accounts to provide them with valuable shopper insights as well as support our marketing team with NPD and related innovations.

In this role, you will:

• Identify customer, brand, pricing, and shopper insights using scan and shopper data and shopper research
• Develop the strategies and layouts designed to drive category, brand, and retail customer growth and unlock the full value potential from our portfolio of products and brands
• Assist with the establishment of integrated category plans and the management and presentation of effective customer category reviews, including optimal product ranging and space management recommendations
• Play a key role in the analysis, development and launch of new products and packaging (NPDs)
• Review price and promotion strategies and provide revenue management analysis, insights & recommendations.

We are actively searching for an experienced Front Office professional to become an integral part of our brand-new property.

As the Assistant Manager, you are naturally a confident person who is able to approach people and initiate conversation. Your skills of reading the guest and attention to detail are what sets you apart from the rest.

You have an outcome driven approach to performance & results and you strive to achieve excellence in your field.

Responsibilities:

• Lead the Front Office team in absence of management and act as a hotel representative on behalf of the General Manager
• Drive a caring culture for our guests and inspire our team members to create a story unique to each guest’s stay
• Ensure Accor's guest loyalty and recognition program is maintained and delivered to its highest standards
• Connect with guests and colleagues by being your authentic self, creating a sense of belonging through listening and demonstrating empathy
• Be a safety champion and lead by the example by following Accor’s health and safety procedures

The role:

Due to an upcoming parental leave we have a fixed term 9-month opportunity as a Regional Manager with our Sydney Metro Team.

How you’ll be making an impact in people’s lives:

• Drive growth and elite business, work and wellness performance
• Continue WorkFocus’ journey towards being the biggest and best wellness and work provider in NSW
• Implement strategies to proactively manage RTW performance to meet state benchmarks
• Foster our employer-of-choice environment to ensure individuals are meeting professional development and career goals
• Actively identify opportunities for continuous improvement across the organisation
• Embed a culture that always maintains a customer focus
• Create and nurture strong outcome-driven relationships with internal and external stakeholders
• Reporting to the Area Manager of NSW