Total 12 quality assurance specialist job vacancies in Others category in Australia

• Be uniquely you, come as you are!
• We currently have two opportunities available.
• 1x 6 Month and 1x 12 Month fixed term positions available!

As the My Dan Murphy’s Loyalty Specialist, you will be responsible for managing the customer benefits and operations of the My Dan’s loyalty program, working horizontally across the Marketing team and the wider business embed the program consistently across the business and drive initiatives to grow and retain the member base.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Partner with the Senior Loyalty Marketing Manager to build and develop the My Dan’s program, customer value proposition and cross-channel customer experience for members.
• End to end project management in creating the calendar of commercial & engaging loyalty activities in partnership with channel owners, including in-store/point-of-sale, email/lifecycle marketing and digital/performance media.
• Develop the creative briefs and communications with all internal stakeholder (Marketing, Event, Operations etc) and channel agencies to ensure clarity of the My Dan’s message across marketing activity.
• Lead the execution of our offers capability in partnering with our Product owners, including setting up offers, audience selection, creative briefing & post analysis.
• Lead post campaign reviews on market performance and internal effectiveness against key success measures.
• Supporting the broader marketing team through delivery of loyalty activity aligned to brand framework, business priorities and the overarching campaign strategy.
• Acting as the program champion/subject matter expert to embed the program in the business to build awareness and drive consistency in execution across all touchpoints.
• Acting as the main day-to-day point of liaison between the Loyalty team and the Store/Online/Operations/Tech teams, supporting on team member development, program advocacy and operational matters relating to customer queries.
• Lead the day to day management of loyalty operations & logistics including card and collateral design/production with internal stakeholders and external agencies.
• Support the Senior Loyalty Marketing Manager partnering with endeavourX Product Owners to develop strategy & implementation of ongoing Proofs of Concept around new loyalty initiatives; inclusive of strategy, customer experience, operations roll out and tech platforming.
• Measurement and reporting of loyalty KPI; supporting with analysis and trends of membership base inclusive of circulation through the business. 
• Bring cross functional teams together and coordinate a regular operating rhythm to ensure the successful delivery of actions to timelines and resolve any misalignment in planned activity.
• Manage marketing financials for loyalty activity including managing the budget, raising purchase orders, updating the spend tracker, and managing financials/invoices with external suppliers.  
• Role model the Dan Murphy’s Values and Ways of Working.
   

• This is just the start, so dream big! 
• A great opportunity for an experienced Payroll Specialist to join the dynamic team at Endeavour Group!
• Flexible hybrid role - Location is either Richmond office, Melbourne OR Bulimba office, Brisbane

As the Payroll Specialist, you will work within a supportive team to deliver national payroll accurately and on-time every week.  
In this role you will apply your specialist payroll knowledge and SAP experience to support the business requirements. 

Sounds good? Read on:
Here’s a snapshot of the Payroll Specialist responsibilities:

• Processing end-to-end weekly payroll for Dan Murphy’s and BWS employees (circa 20,000) using SAP Employee Central Payroll
• Completing post payroll activities including STP reconciliation 
• Timely resolution of complex payroll cases using Service Now 
• Processing of payment adjustments, termination payments, overpayments 
• Performing month end superannuation reconciliation, followed by file submission
• Maintain and manage payroll process and policy documentation as required and actively share knowledge and cross skill team members
• Identify key risk areas and develop/implement action plans to ensure ongoing compliance.

• Bring your passion and feel the energy
• Join the dynamic internal communications team!
• A great opportunity to grow your career at Endeavour Group.

As an Internal Communications Specialist, you’ll be at the heart of our busy Communications team, crafting and executing dynamic internal communication plans and campaigns that resonate with our audiences and support our internal communications strategy.

Bring your previous Comms experience to the table, and apply fresh thinking to help elevate our channels and communications, making them more engaging and impactful.

Reporting to the Internal Communications Manager, you’ll collaborate with a diverse range of stakeholders across our matrix organisation to cultivate messages that embody our brand voice while bringing our purpose, culture, values, and ways of working to life.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Understanding our strategic objectives to help deliver effective, timely, engaging and relevant communications.
• Developing cohesive communications plans for internal campaigns, events, town halls, wellbeing and sustainability initiatives and more.
• Managing (and helping to continuously improve) a range of internal communication channels, including emails, digital displays, an intranet and a weekly newsletter. 
• Working with many stakeholders to build a compelling story bank for our internal channels.
• Willingness to embrace new technologies and offer a fresh perspective so that our communications evolve with our audience.
• Using data and insights to tailor our channels and messages to the needs of our audiences.

Drinks Specialist - Spirits | Dan Murphy's Smithfield | For Lovers of Spirits

I wonder if there is a margarita somewhere out there thinking about me too? 

Joining our entrepreneurial community of Drinks Specialists, this role provides customers with inspiring information about our spirit selection. We are looking for a customer-centric spirits connoisseur who is eager to continue their learning and leave their mark by sharing their passion with customers and team members alike. Rum, vodka, whisky, sake… it’s a tough job, but someone has to do it.

The ROLE:

• Actively engage customers in an authentic way in store, sharing product knowledge and providing end to end service
• Work collaboratively with the store leadership team in setting up and facilitating customer events
• Advocate for My Dan’s loyalty by engaging with customers to understand benefits and product offerings
• Instil your love and passion for spirits into every interaction and use this to develop team member product knowledge
• Undertake a variety of instore tasks, including customer service and inventory tasks as well as duty management
• Contribute to store sales planning processes by sharing your specialist product knowledge and recommendations on product lines

The YOU:

• YOU have a real desire to create memorable customer moments and the ability to work across key customer hours
• YOU are proficient in the world of spirits and have a good understanding of wine and beer
• YOU have a thirst for knowledge and love to learn about new and emerging trends and categories
• YOU love to authentically impart your knowledge, inspiring customers and team to continue their adventure of discovery
• YOU have the ability to work autonomously and as part of a team
• YOU have experience in a drinks related role, including the spirits industry, bar work or liquor retail

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Drinks Specialist - Spirits | Dan Murphy's Ascot Vale  | For Lovers of Spirits

I wonder if there is a margarita somewhere out there thinking about me too? 

Joining our entrepreneurial community of Drinks Specialists, this role provides customers with inspiring information about our spirit selection. We are looking for a customer-centric spirits connoisseur who is eager to continue their learning and leave their mark by sharing their passion with customers and team members alike. Rum, vodka, whisky, sake… it’s a tough job, but someone has to do it.

The ROLE:

• Actively engage customers in an authentic way in store, sharing product knowledge and providing end to end service
• Work collaboratively with the store leadership team in setting up and facilitating customer events
• Advocate for My Dan’s loyalty by engaging with customers to understand benefits and product offerings
• Instill your love and passion for spirits into every interaction and use this to develop team member product knowledge
• Undertake a variety of instore tasks, including customer service and inventory tasks as well as duty management
• Contribute to store sales planning processes by sharing your specialist product knowledge and recommendations on product lines

The YOU:

• YOU have a real desire to create memorable customer moments and the ability to work across key customer hours
• YOU are proficient in the world of spirits and have a good understanding of wine and beer
• YOU have a thirst for knowledge and love to learn about new and emerging trends and categories
• YOU love to authentically impart your knowledge, inspiring customers and team to continue their adventure of discovery
• YOU have the ability to work autonomously and as part of a team
• YOU have experience in a drinks related role, including the spirits industry, bar work or liquor retail

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Drinks Specialist - Spirits | Dan Murphy's Woolloongabba | For Lovers of Spirits

I wonder if there is a margarita somewhere out there thinking about me too? 

Joining our entrepreneurial community of Drinks Specialists, this role provides customers with inspiring information about our spirit selection. We are looking for a customer-centric spirits connoisseur who is eager to continue their learning and leave their mark by sharing their passion with customers and team members alike. Rum, vodka, whisky, sake… it’s a tough job, but someone has to do it.

The ROLE:

• Actively engage customers in an authentic way in store, sharing product knowledge and providing end to end service
• Work collaboratively with the store leadership team in setting up and facilitating customer events
• Advocate for My Dan’s loyalty by engaging with customers to understand benefits and product offerings
• Instil your love and passion for spirits into every interaction and use this to develop team member product knowledge
• Undertake a variety of instore tasks, including customer service and inventory tasks as well as duty management
• Contribute to store sales planning processes by sharing your specialist product knowledge and recommendations on product lines

The YOU:

• YOU have a real desire to create memorable customer moments and the ability to work across key customer hours
• YOU are proficient in the world of spirits and have a good understanding of wine and beer
• YOU have a thirst for knowledge and love to learn about new and emerging trends and categories
• YOU love to authentically impart your knowledge, inspiring customers and team to continue their adventure of discovery
• YOU have the ability to work autonomously and as part of a team
• YOU have experience in a drinks related role, including the spirits industry, bar work or liquor retail

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

• Be uniquely you, come as you are 
• Bring your insights and analytics experience to support our Merchandise category teams.

As the Category Insights Specialist, build understanding of customer behaviour and needs across Endeavour Group (particularly Merchandising/Buying) through the analysis of data, identification of actionable insights and development of strategy that delivers improved customer experiences and sustainable category growth.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Collaborate with senior leaders in merchandise and marketing to address customer challenges and stay ahead in the evolving Liquor retail landscape and co-develop category strategy.
• Provide strategic recommendations to stakeholders on optimising customer experience and driving innovation within the Liquor category across range, experience, innovation and other category based initiatives.
• Use data to explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Contribute to Monthly and Quarterly Reporting.
• Work with teams outside of Merchandising (e.g. Format Development, EDX, Customer Insights, BWS and Dan Murphy’s, etc) to deliver insights that inform business processes and deliver consistency of insight across the business. (e.g. retail brand reporting, new store insights, trade planning, etc.)
• Understand the impact of macro trends on customer behaviour and predict customer trends in drinks.
• Foster a culture of continual improvement within a high performance team.

• This is just the start, so dream big! 
• Flexible location - hybrid/remote working arrangement available. 
• This is an initial 16 hour a week role, across Saturdays and Sundays, requires availability for weekend work.

RISE is the newly created Reporting and Incident Support @ Endeavour (RISE) team that will provide essential support in managing incidents effectively and ensuring accurate reporting.

As a RISE Incident Reporting Specialist you will assist in the collection and documentation of incident data, conducting detailed analysis to identify trends and patterns in incident reports.

Overall, the role aims to facilitate the smooth operation of the RISE Team, ensuring that incidents are managed efficiently and effectively, and that accurate reporting is maintained to support organisational decision-making and improvement efforts.

Sounds good? Read on.

Here’s a snapshot of the RISE Incident Reporting Specialist responsibilities: 

• Assist in the collection and meticulous documentation of incident data, ensuring accuracy and completeness.
• Conduct detailed analysis to identify trends and patterns in incident reports.
• Collaborate with stakeholders to ensure timely and accurate reporting of incidents.
• Develop and maintain playbook templates and tools to streamline processes.
• Provide support during incident response activities, including communication and coordination efforts.
• Contribute to the continuous improvement of incident management processes and procedures. 
• Provide support as a backup resource for compliance team members, assisting with tasks such as self-exclusion, licensee exclusion, dry zone regulations, and perform mystery shop reporting across all brands.

• Be uniquely you, come as you are!
• A great opportunity to take the next step in your Communications career.
• Work within a dynamic environment & leading brand! 

At Dan’s we are all about creating the best for our customers and team. You will be surrounded by passionate, knowledgeable and entrepreneurial team members and grow your career.  This opportunity will see you joining one of Australia's leading liquor brands, where together we help every Australian enjoy a good drop without sacrifice. #NobodyBeatsDanMurphys
 

As part of the Internal Communications Team, the Internal Communications Specialist will be responsible for engaging our store team through the creation and implementation of content that effectively communicates our Dan Murphy's strategy.
 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Manage the flow of all internal communication while prioritising timeliness, accuracy, bringing to life our ways of working and values.
• Creation of engaging written content and management of daily store communication to our network of over 270 stores Australia wide. 
• Collaborate with stakeholders to develop and drive a communications plan for activities, initiatives and events, including product launches, seasonal events, brand campaigns, promotional activity and new policies and procedures.
• Working with business operations teams to challenge and improve communications for our teams leveraging comms analytics and insights.
• Supporting our teams by ensuring all communications received from the business are clear, concise and purposeful.
• Keeping our teams informed through various mediums including online, video and internal social media.
• Design & creation of visual content including presentations, digital and video collateral.
   

• Love what you do and leave your mark!
• A great opportunity within our commercial team supporting numerous brands
• 6 Month Fixed Term opportunity

The Category Insights Specialist requires a unique skillset to understand customer behaviour and support our Merchandise/Buying teams through the analysis of data, identifying actionable insights and develop category strategy's that deliver improved customer experiences and sustainable growth for the category.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Using data you'll explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Research customer behaviours using data sources and provide the business with a deeper understanding of customer needs.
• Provide recommendations and guidance to stakeholders on how to best meet customer needs via range, experience, innovation and other category-based initiatives.
• Work with numerous cross-functional teams to deliver insights that inform business processes and deliver consistency of insight across the business.
• Identify cross-category trend leadership opportunities and create business cases for major product innovation initiatives.

• Love what you do and leave your mark!
• A great opportunity within our commercial team supporting numerous brands
• A supportive, collaborative team environment

The Category Insights Specialist requires a unique skillset to understand customer behaviour and support our Merchandise/Buying teams through the analysis of data, identifying actionable insights and develop category strategy's that deliver improved customer experiences and sustainable growth for the category.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Using data you'll explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Research customer behaviours using data sources and provide the business with a deeper understanding of customer needs.
• Provide recommendations and guidance to stakeholders on how to best meet customer needs via range, experience, innovation and other category-based initiatives.
• Work with numerous cross-functional teams to deliver insights that inform business processes and deliver consistency of insight across the business.
• Identify cross-category trend leadership opportunities and create business cases for major product innovation initiatives.

• Love what you do and leave your mark
• Lead optimisation initiatives across our Last Mile operations
• 12 month contract based in Melbourne or Sydney

As a Fulfilment Specialist your role will be to define & document improvements and implement operational optimisation initiatives across Endeavour Group’s Last Mile operation. 

In this role you will work closely with multiple cross-functional teams, including Endeavour Delivery, Tech, Finance and Customer Service, to refine our processes and accelerate best practices across Endeavour.

You will monitor the progress of these initiatives and report any risks to Senior Management while maintaining highest quality standards. You will build strong relationships with various stakeholders based on trust to ensure sustainable implementation across the network.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• You will lead the design, development and implementation of business improvement solutions with the main focus being reducing delivery delays, improving operational efficiency and improving delivery customer ETA certainty.
• You will use existing project governance to enable transparent and efficient initiative delivery 
• You will successfully integrate people & technology based on best practice order fulfilment processes while adhering to relevant safety standards
• You have excellent communication skills to lead the change management plan and create effective project communication plans
• You will demonstrate your strong problem solving skills supporting our teams to identify and implement operational improvements and standards uniformly across all our teams
• You will work closely with the project leaders of other streams to ensure interdependencies are understood and any challenges addressed
• You will take learnings and successes from the proof of concept (POC) phase and implement and scale them into the broader business.
• You will lead continuous improvement in conjunction with peers and the wider Supply Chain team