Total 262 relationship manager job vacancies in Maintenance / Repair category in Australia

You will manage the relationship with the service providers, whilst also making recommendations to improve the environmental performance of our client's assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure. This role will be based onsite with the client on a 6 month contract. 

• Ensuring building compliance and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services.
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues.
• Reviewing the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required.
• Managing data within the facilities management software.
• Ensuring all planned preventative maintenance is executed in accordance with schedules.
• Ensuring each asset remains compliant with the required standards.
• Monthly reporting on the operation of each asset.

Within Western Australia, Sodexo is responsible for the operations, maintenance, and refurbishment of non-process infrastructure to clients within the mining and oil & gas sector. Sodexo plays a critical role in ensuring the resource sector can operate by providing quality catering, hospitality, and facilities maintenance services.

Sodexo manage one of the world’s largest integrated facility maintenance contracts and due to a business restructure, we now have a position for Facility Maintenance Manager to come onboard.

This role is crucial to the continued success of our Facility Maintenance team. The role will have accountability for ensuring that stakeholders understand their current performance as well as developing pathways to scale and replicate success. You will be working with the Regional Operations Leadership Team to develop and implement business initiatives, process development and process management to drive performance.

Main Duties

• Manage successful delivery of hard facilities management services as the primary role and provision of support services as required to the soft services delivery under the client project.
• Lead, develop and drive financial and service improvement initiatives based on knowledge of clients’ and consumers’ needs.
• Lead, develop and drive strategy initiatives and offers based on deep knowledge of clients’ and consumers’ needs and focused on Quality of Life to deliver sustainable profitable growth and a safe working environment.
• Drive strategic alignment and direction, optimising processes to maximise performance.
• Lead delivery of agreed asset upkeep standards, in line with client management plans.
• Drive asset maintenance improvement with underperforming teams and stakeholders.
• Develop sustainable preventive maintenance and predictive maintenance methodologies to minimise the level of unscheduled events.
• Develop and maintain strategic partnerships with clients, ensuring alignment of our services meet the needs and long-term vision of our clients.
• Design and facilitate stakeholder discussions, workshops, meetings, and reviews to optimize performance and risk management.
• Lead and facilitate client discussions, ensure prompt and professional communication of all serious maintenance issues, response and progress in resolving the issue.
• Understand the contractual obligations of the clients’ contract terms to achieve 100% compliance and meet the clients’ and Sodexo Remote Site’s financial goals and expectations.
• Leverage data provided from different systems, monitor and analyse business performance, identify and implement opportunities to improve the service performance through specific interventions so that the Business, Financial and operational performance targets are met or exceeded.
• Provide interpretation, analysis and reporting of results and supporting documentation where appropriate
• Develop and drive cost saving initiatives, with specific reference to quotation and development of new works projects and develop budgets for Facilities Management operations.
• Ensure regional compliance of all statutory, legal requirements, including Local regulations, certifications, and licensing requirements.
• Drive strategic regional process compliance alignment and direction, optimising processes to maximise performance.

Based on our National client site, MARS in Wyong you will manage the integrated facilities services ensuring that Sodexo's financial and operational objectives are met.

We seek a Facilities Manager with demonstrated experience managing the delivery of hard (fire services, electrical) and soft services (cleaning, food) and a team of 17 Sodexo staff.   You will manage the planned work schedules, and will review & evaluate building works as well as coordinate all aspects of building maintenance and essential services via contractor management.   

You will 

Other duties will include but won’t be limited to:

• Ensuring works are completed in accordance with Service Level Agreements and OH&S guidelines
• Effective staff management, including motivation, development, performance management, recruitment
• Management of reporting to client and Sodexo this including preparation and completion of monthly financial, OH&S, client service and key issues reports
• Actively managing a P&L financial model with the objective of meeting the set financial budget
• Sound understanding of contractual agreement with client and ability interpret and amend as per business requirements
• Development of strong working relationships and maintaining a professional and ethical attitude with all employees and contacts associated with the business
• Demonstrated experience managing the delivery of food services particularly in a manufacturing or blue collar environment
• Demonstrated record of safety leadership preferably in a manufacturing environment

Who are We Looking For?

You are passionate about providing excellent customer service with proven experience delivering facilities and asset management services in a manufacturing environment.  You will be conversant with the scope of hard services, interpretation of drawings, compliance with Australian Standards; and you possess strong team leadership traits.

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

  At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

What you will be doing:

• Prioritise and respond to daily maintenance requests to ensure the smooth running of the hotel
• Ensuring the guest experience is memorable and positive through the maintenance of the hotel facilities
• Plan and carry out preventive maintenance throughout the hotel
• Manage complex projects to deliver a luxury product and service
• Responsible for the overall energy management and conservation of the hotel
• Manage the engagement of contractors within the hotel, ensuring work is to standard, to manufacturers specification, in line with legislative requirements and completed within budget and on time
• Routine management of fire alarms and emergency lighting
• Chief Warden responsibilities
• Assisting hotel management with emergencies and maintenance issues and incidents
• Ensure all staff are competent in the safe and effective use of equipment and chemicals
• Actively participate in activities to support the Accor and Sofitel Risk Management program