Total 461 Information Technology job vacancies in Innaloo, Western Australia

About the Role

Crown Equipment is currently seeking an individual to join the technology team based in our Perth location as a Technology Solutions Advisor. If you are looking for a dynamic, engaging and customer centric role focused on industrial technology, this opportunity is for you. In your next role you will be solution orientated, advising customers on the best technology products for their application. 

The Technology Solutions Advisor will utilise telematics data to assist customers with the most appropriate technology products for their application. In this role, you will be solution orientated, joining our APAC team working with a variety of 3PL, retail, FMCG, pharmaceutical, grocery, manufacturing, production, and defence customers to provide unique offerings for their applications within Crown’s technology portfolio. You will work with a team including support, project management, and account management to bring these solutions to realisation.

Responsibilities & Duties Include

• Retain & develop existing technology products business through customer site visits.
• Communicate key data points for quarterly business reviews to local Crown Account Manager 
• Build relationships with customers, building trust to ensure a solid foundation for presenting data-based findings. 
• Attend customer sites and present the technology product range where necessary. 
• Work with the existing customer base to transition them to the most suitable technology product offering for their needs. 
• Attend product training sessions & maintain a high level of Crown product & industry knowledge. 
• Assist in the development and maintenance of technical documentation. 

Skills & Experience

• Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite
• Customer Service experience is desired
• Administration experience 
• Strong organisational skills
• Good time management skills
• Ability to work in a fast-paced environment
• Must be willing to travel up to 1 - 2 weeks per month for customer meetings as required from time to time
• Drivers License

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

​The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (Your why)

The Senior Network Engineer is responsible for providing onsite and offsite network support for our clients’ environment. You are expected to provide exceptional levels of service and assistance to rectify and solve issues as they are reported. This will be achieved by your ability to work across variety of teams to provide high-level technical support for data network systems, including an ability to create and maintain network documentation, maintains hardware and software standards.

This role will be based in our Perth office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

To be eligible for this role you must either be an Australian Citizen or a Permanent Resident.

What You’ll Do

As a Senior Network Engineer you will be focused on:

• Support customer network environment/s
• Establish and nurture relationships with appropriate staff both within Datacom and our clients
• Provide guidance and technical leadership to more junior staff
• Perform reporting duties
• Liaise with Professional services and Sales Teams

You will have the opportunity to continue developing your expertise in working with technologies including Routing, Switching, Firewalls, VPN & Remote access, VoIP, WLAN, and Load Balancers. You will have the opportunity to be exposed to the latest in technology and to continue learning as we introduce new services and products for our clients.

What You’ll Bring

Required technical experience:

• Understanding of Networking principles and practical application
• Experience in engineering and administration of multiprotocols, multilayer switches including LAN protocols, BGP, RIP, NAT, OSPF/EIGRP, TCP/IP and Wireless (Cisco, Aerohive, Fortinet, Aruba)
• Experience with router and switch technology as well as working knowledge in protocol analysis. Includes ability to configure, deploy, upgrade, and troubleshoot
• Experience with DNS configuration and management
• Exposure to Cloud Solutions: Azure, AWS
• Experience with analysis and implementation of Firewall requests
• Experience with diagnosis and troubleshooting using firewall analysis tools
• Experience with supporting VPNs
• Experience with IP address management, NAT and PAT
• Industry certifications are highly regarded
• Holds CCNA Certification, CCNP preferred
• Load Balancing: F5, Citrix Netscaler, Global Server Load Balancing
• Firewall/Network Security: Fortinet, Checkpoint, Cisco, Palo Alto, IPS, and VPN
• Contribution to continuous improvement security processes and strategies
• Provide technical solutions through project delivery and design teams to meet operational needs

In addition to the technical skills, you will also be:

• A strong team player
• Be an open and effective communicator
• Possess the ability to work autonomously and contribute to overall team outcomes.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.