About the Role
Crown Equipment is currently seeking an individual to join the technology team based in our Perth location as a Technology Solutions Advisor. If you are looking for a dynamic, engaging and customer centric role focused on industrial technology, this opportunity is for you. In your next role you will be solution orientated, advising customers on the best technology products for their application.
The Technology Solutions Advisor will utilise telematics data to assist customers with the most appropriate technology products for their application. In this role, you will be solution orientated, joining our APAC team working with a variety of 3PL, retail, FMCG, pharmaceutical, grocery, manufacturing, production, and defence customers to provide unique offerings for their applications within Crown’s technology portfolio. You will work with a team including support, project management, and account management to bring these solutions to realisation.
Responsibilities & Duties Include
- Retain & develop existing technology products business through customer site visits.
- Communicate key data points for quarterly business reviews to local Crown Account Manager
- Build relationships with customers, building trust to ensure a solid foundation for presenting data-based findings.
- Attend customer sites and present the technology product range where necessary.
- Work with the existing customer base to transition them to the most suitable technology product offering for their needs.
- Attend product training sessions & maintain a high level of Crown product & industry knowledge.
- Assist in the development and maintenance of technical documentation.
Skills & Experience
- Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite
- Customer Service experience is desired
- Administration experience
- Strong organisational skills
- Good time management skills
- Ability to work in a fast-paced environment
- Must be willing to travel up to 1 - 2 weeks per month for customer meetings as required from time to time
- Drivers License
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.
