Total 165 Information Technology job vacancies in Altona North, Victoria

Requirement gathering and analysis.
Design integration requirements with other third-party platforms.
Designing data models.
Defining architectural & development standards for the project in adherence to Appian  best practices.
Preparing high-level technical specifications for the solutions.
Performing frequent code reviews & ensuring quality of the overall delivery.
Interacting with customers on a daily basis and be the main point of contact for customer
Presenting demos to the customers.
Running all major sprint ceremonies.
Planning on project releases
Lead User Acceptance Testing with business users, BA
Able to do the Application deployments
Enabling the development team to go to the next level.
Oversee infrastructure set up in case of On-Premise projects.
Working with the off-shore team during the development phase
Working knowledge of Networks and OS platforms (Windows, Linux).
Knowledge of agile development methodologies

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the IT Business Applications Engineer, you will take on a vital role in shaping the future of our business systems. This is your chance to leverage your expertise in JavaScript to design, develop, and implement cutting-edge applications that cater to our Financials, CRM, and Inventory Management needs. You'll work closely with stakeholders to ensure our solutions not only meet but exceed strategic objectives and operational requirements.

In this exciting role, you'll be the mastermind behind custom scripts, workflows, and reports that enhance our system capabilities. Your keen eye for detail will ensure our applications are robust, secure, and reliable. You'll also be the go-to expert for troubleshooting, system performance optimisation, and user support.

If you thrive in a fast-paced environment and are passionate about continuous improvement, this is the perfect opportunity for you to shine and make a significant impact on our organisation's success.

Your Day to Day

• Design, develop, and implement JavaScript-based applications for Financials, CRM, and Inventory Management.
• Develop and implement custom scripts, workflows, and reports.
• Perform unit testing and debugging to ensure application reliability, accuracy, and security.
• Monitor system performance, troubleshoot issues, and implement optimisations.
• Maintain documentation of code changes, architecture, and implementation procedures.
• Provide technical support and troubleshooting for applications and integrations.
• Administer and maintain application platforms, including user access, roles, and permissions.
• Collaborate with the Change Management Committee to assess, prioritise, and implement changes.
• Perform regular system upgrades, patches, and enhancements with minimal disruption to operations.
• Provide training and support to end-users, including documentation and training sessions.

What You Need

• 5+ years’ experience as an IT Business Applications/Solutions Engineer or equivalent.
• Exceptional problem-solving, decision-making, and analytical skills.
• Exposure to eCommerce (DTC), wholesale distribution (B2B), and manufacturing environments is an advantage.
• Strong experience with ERP systems and a wide variety of SaaS-based business applications.
• Previous exposure to automated testing is highly regarded.
• Experience with application integration technologies (e.g., APIs, webhooks, EDI, iPaaS).
• ITIL understanding is an advantage.
• Previous experience in NetSuite is highly regarded.
• Experience with JavaScript, SuiteScript, HTML, and CSS for front-end development.
• Knowledge of Agile development methodologies.

The Perks

• Dog friendly offices.
• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Hybrid work environment.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

We are currently looking to add an Engineering Manager to help drive the Product Engineering DXP roadmap. We're seeking an energetic technical leader who is driven by building and leading high performing engineering teams.

We’re location-flexible!  This role is open to all candidates on the east coast of Australia.

This role is hybrid, allowing you to work where and when works best for you.

For this role, we ask that you can demonstrate the following experience:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, equivalent professional experience in related fields
• 3+ years of experience as an Engineering Manager or in a similar technical leadership role
• Strong technical background with hands-on experience in software development building and maintain large-scale software products
• Proficiency in full-stack development, with expertise in web based languages and frameworks such as Node, TypeScript, React or similar, and cloud platforms such as AWS
• Experience with Agile or other iterative development methodologies. We use Scrum for most of the teams, with some using Kanban
• You have shown your ability to manage multiple projects and priorities, and make decisions that align with business strategy
• Proven track record as a mentor and coach, who has developed teams by growing your people

Nice to have

• Previous experience working on DXP or CMS platforms, or experience integrating or using DXP/CMS platforms
• Experience or knowledge of ISO27001 / SOC1 / SOC2, or previous involvement in attaining and retaining security accreditation at an organisational level

 What you would do (the role day to day): 

• Work across 3-5 software engineering teams to help build our Digital Experience Platform. Each team consists of a Team Lead, and 3 or 4 software engineers at different levels - junior, mid and senior
• Provide regular feedback, conduct performance reviews, and support professional development of Team Leads and Software Engineers
• Oversee the planning, execution, and delivery of software projects
• Ensure projects are delivered on time, within scope, and within budget
• Drive best practices in software development, code quality, and architecture across our tech stack
• Node
• TypeScript
• React
• AWS
• Cloudflare
• GitLab CI/CD
• Communicate project status, risks, and opportunities to stakeholders
• Facilitate technical discussions and decision-making processes
• Optimise and streamline development processes to improve productivity

Why work for Squiz? 

You’ll work with some of the most intelligent and down to earth people you’ve ever meet. We are made up of a diverse range of passionate professionals who love challenging the status quo. Every day is different, but what is constant is we all love what we do.

We have a lived commitment to flexibility, we know the success of our people is dependent on them having a balanced life. You will be offered flexibility as to where and how you work every day. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

Who we are: 

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online. 

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.  

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are: We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

You’ll be joining a close and dynamic Agile squad that’s all about pushing the boundaries of our award-winning (Global Media Awards winners - Best New Technology or Digital Product in the prestigious INMA Global Media Awards 2020) in-house Editorial CMS, INK . Picture a close knit team of tech enthusiasts, always working together to learn new skills, overcome challenges, and constantly seek opportunities to improve our apps using the latest tech trends.

We believe “Every minute wasted in an inefficient platform is a minute that could be spent making journalism worth subscribing to — so we built INK to maximize efficiency for our complex newsrooms.”

You’ll be at the forefront of revolutionising the editorial experience through our next-generation news planning in the content management applications, meticulously crafted with React.js & Node.js. Our playground extends to innovative realms like AWS, Kubernetes, and microservice architecture APIs with Go (Golang), offering ample opportunities for growth and exploration in the latest tech trends.

You’re confident using ReactJS and are excited by the thought of deep diving into React and web development. You enjoy being challenged and take delight in overcoming technical obstacles, and your passion for quality engineering drives you to continually improve your craft and learn new and effective ways of doing things.

Customer Service Representative – Geelong – On-Site

Join Forms Express as a Customer Support Representative

Forms Express is seeking an enthusiastic and detail-oriented Customer Service Representative to join our dynamic team. This entry-level role is perfect for recent graduates or individuals with a TAFE qualification looking to kickstart their career in customer service. You will play a key role in supporting local government clients, managing customer inquiries, and coordinating with our operations team to ensure seamless service delivery. This position reports directly to the Customer Service Manager.

About Us: Forms Express is a premier provider of document management solutions, dedicated to serving local government clients with precision and innovation. Our expertise in customized forms and print services ensures that we meet and exceed the unique needs of our clients. Join us in delivering outstanding service and support to our valued customers.

Here is a little window into our company: Forms Express was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate will be based anywhere within commutable distance of our office in Geelong, Victoria, working in an on-site work model!

What your day will look like:

• Customer Interaction: Respond to customer inquiries via phone, email, and other communication channels, providing timely and accurate information
• Client Support: Assist local government clients with their needs, including product information, order status updates, and issue resolution
• Order Processing: Handle the entry and processing of customer orders, ensuring all details are correct and deadlines are met
• Invoicing Assistance: Support the invoicing process by preparing and verifying documentation for billing
• Collaboration with Operations: Work closely with the operations team to coordinate service delivery and address any operational issues impacting customers
• Documentation and Reporting: Maintain accurate records of customer interactions and prepare reports on service activities
• Continuous Learning: Stay updated on company products, services, and best practices to provide knowledgeable support to clients

About You:

• Diploma or degree from a TAFE institution or a Bachelor's degree in a relevant field such as Business, Communications, or Customer Service
• Previous customer service experience is a plus but not required. We welcome fresh graduates eager to start their career
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work effectively in a team-oriented environment
• Proficiency in Microsoft Office Suite and familiarity with CRM software is a bonus
• Eagerness to learn and adapt in a fast-paced setting
• Fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

Why Forms Express?

• Competitive entry-level salary and benefits
• Comprehensive training and ongoing support to ensure your success
• Opportunities for career growth and advancement within the company
• A positive and collaborative work environment

For information about Forms Express, please visit our website at www.formsexpress.com.au

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Be a player coach, you will be as comfortable in execution as strategy.  
• Define and implement the strategic direction for the Technology Account Partner team in the region, aligning with Quantexa's overall business goals specifically around driving customer satisfaction, business outcomes and NRR.  
• Lead, mentor, and coach a team of Technology Account Partners (TAPs), fostering their professional growth and ensuring skill alignment with customer needs. 
• Strategically assign TAPs to portfolios, optimizing team capabilities and meeting customer requirements. 
• Act as a senior trusted advisor for key customer accounts, maintaining strong relationships and offering high-level consultation.
• Oversee strategic customer engagements, influencing strategic direction, including business reviews and advisory ‘roadmap’ sessions balancing up value pathways versus TCO. 
• Work closely with Sales, Product, and Delivery teams to ensure the team's strategies are in harmony with broader company initiatives. 
• Ensure team adherence to Quantexa’s Blueprints during project, shaping and scoping projects for success. 
• Drive operational adoption and value outcomes of the platform.  
• Proactively own escalations from the customer base.  
  

What you’ll bring. 

• Strong background in leveraging data and analytics.  
• Demonstrated success in managing senior-level customer relationships and ensuring long-term engagement, influence and satisfaction. 
• Proven experience in leading and nurturing high-performing teams, with a preference for backgrounds in data, financial crime, risk management, fraud detection, or customer intelligence. 
• An ability to inspire, motivate, and direct a team towards strategic achievements. 
• In-depth understanding of data-driven solutions, especially in financial crime, risk management, fraud detection, or customer intelligence. 
• Skilled in articulating complex concepts to a diverse audience. 
• Strong internal and external relationship-building skills. 
• Adept at strategic thinking and planning, focusing on delivering practical and impactful solutions. 
• Excellent communication and consultative skills, effective in collaborating with and influencing diverse teams and clients. 
• Experience in scoping and planning strategic projects with a focus on business outcomes and TCO.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary

The Opportunity

The Technical Business Analyst is primarily responsible for understanding the business objectives and translating them into technical requirements. Working with multiple teams across the business, this role is responsible for translating stakeholder objectives into technical requirements, help articulate business value, assist in identifying solution options including pros-cons for each, support prioritisation and ensure that the changes and impacts are understood by the affected parties.

Responsibilities of this role include (but are not limited to):

• Conduct analysis of business issues, technical challenges and help articulate business impact and value
• Partner with key technical stakeholders to identify solution options, articulating pro-cons for each and assist in designing solution architecture.  
• Work closely with business stakeholders and partner stakeholders in defining and mapping business process, also help them in prioritisation based on business impact and value
• Distill requirements into succinct scenarios (user stories) with acceptance criteria and validation rules
• Coordinate and assist with User Acceptance Testing for technical implementations
• Support change management activities - Work with Power Users to develop user support guidelines and documentation to ensure processes are followed correctly and data integrity is maintained
• Contribute to the assessment of integrating third-party applications into existing systems
• Support Delivery Lead in conducting Agile rituals effectively and also provide relevant information required for project management and governance
• Promote Agile ways of working and help team in improving their understating of agile methodology

This is a 6 month fixed term contract with view to extension.

About You

To be successful in this role you will have:

• Strong and demonstrated skills in business process analysis and mapping
• Experience with Salesforce Administration highly regarded
• Strong understanding and knowledge of SDLC within an Agile environment
• Sound knowledge in maintenance and access to data and information, including the ability to identify, design, extract, and report on complex datasets, with a good understanding of SQL and relational data structures
• Excellent analytical skills, attention to detail and strong problem-solving skills.
• Strong understanding of configuration and coding practices of SaaS systems, ideally including AWS and Salesforce modules.
• Strong written and oral communication skills
• Ability to work collaboratively in a team environment, operate autonomously with little direction as well as see the big picture
• Exceptional team player with a willingness to perform tasks outside their role when required
• Demonstrate initiative, flexibility and an ability to work under pressure
• Experience liaising with vendors and external organisations
• Familiarity with information management applications
• Experience in education sector and understanding of student lifecycle will be advantageous
• Relevant certification in Agile methodology and demonstrable experience agile ways of working is high desirable  

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About us 

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. 

 Due to continuous growth, we have an exciting opportunity for a Lead Network Engineer to join our Professional Services Team. 

 The successful candidate will be instrumental in overseeing the effective execution of infrastructure projects that involve Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Service Provider Core Network, Azure Networking and Windows AD Services.  

This role will be based in Melbourne (preferable), open to consider candidates in Sydney and Brisbane.

Responsibilities 

• Planning, designing, and executing wired and wireless network solutions, along with the assessment and improvement of current network infrastructures.  

• Delegate workload and guide project engineers to achieve successful delivery within their technical domain.  

• Provide technical guidance to new clients and collaborating closely with presales Solution Architects for comprehensive project delivery. 

• Collaborate with the Service Provider Team to support the maintenance and enhancement of the Core/MPLS network and subsequently, conduct internal training sessions for engineers as needed. 

• Establish a consistent approach to delivering common solutions by generating Effort Estimates, Guidelines & Best Practices, Testing Templates, As-built documentation, and other project artefacts. 

• Work alongside the Project Manager to develop schedules and manage variations while ensuring solutions are aligned with the design, statement of work, and scheduling milestones during delivery. Be accountable for project delivery from inception to closure. 

• Travel to customer sites for project-related tasks as needed including engaging in design discussions with potential clients 

• Minimum 5+ years in Architecture, Design, Implementation and Leading Projects with highly skilled Network Engineers specialising in Service Provider Core Network, Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Azure Networking and Windows AD Services. 

• Must have current certifications in Fortinet Firewall/SD-WAN (NSE4, NSE6, NSE7), Cisco (CCNP/CCIE) and/or Aruba Switching/Wireless Stack (ACSA, ACMP) or equivalent certifications. 

• Strong knowledge and industry experience across a range of networking technologies including vendors such as Fortinet, Cisco/Meraki, HP-Aruba, and Palo Alto. 

• Strong understanding and demonstrated experience in the use of following technologies. o Next Gen Firewalls (FortiGate ‘preferred’, Palo Alto and Cisco Meraki) o Routing (FortiGate, Cisco and Meraki) o SD-WAN (FortiGate ‘preferred’ and Meraki) o Service Provider Core/MPLS network o Switching (HP/Aruba ‘preferred’, FortiGate, Cisco and Meraki) o Wireless (Aruba ‘preferred’, FortiGate, Cisco, Meraki) 

• Previous role with an IT&T System Integrator, Professional Consulting Services, Internet Services Provider, or similar organisation. 

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator. 

• We offer options for you to interview virtually. 

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment. 

• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements. 

• Regular social events and an awesome culture – work with a team of experts in their field 

• Ongoing training and development including paid certifications. 

• Quality hardware and laptop provided. 

• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it! 

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks. 

As the Senior Product Manager for Mobile Apps, you will be responsible for managing the end-to-end product lifecycle for mobile apps that deliver value to our audiences and drive business growth. You will work closely with the Head of Audience Product, other senior product managers, and cross-functional teams including product design, engineering and business to define and execute product strategies and roadmaps that meet the needs of our audiences and achieve business objectives. This role requires a deep understanding and expertise in mobile operating systems and devices, as well as the Apple App and Google Play stores and ecosystems. 

Product Strategy and Roadmap:

• Collaborate with the Head of Audience Product, other senior product managers, and cross-functional teams to develop and execute product strategies and roadmaps that align with business objectives and audience needs. 
• Conduct market research, analyse user feedback, and stay informed on industry trends to identify new opportunities and areas for innovation. 
• Prioritise features and enhancements based on business value, technical feasibility, and user feedback.

 Product Development and Execution:

•  Manage the end-to-end product lifecycle, from ideation to launch and post-launch optimization, for our mobile apps on both iOS and Android platforms. 
• Work closely with cross-functional teams, including design, engineering, content, marketing, and analytics to ensure the successful delivery of products. 
• Define and track key product metrics to measure the success and impact of products. 
• Analyse data to identify opportunities for product improvements and optimizations. 

Stakeholder Management:

• Build strong relationships with key stakeholders, including editorial teams, sales teams, technology teams, and external partners. 
• Effectively communicate product plans, progress, and results to stakeholders. 
• Collaborate with other senior product managers to ensure that digital products align with overall product strategy

Aspire Software is looking to hire a Group Managing Director to operate a portfolio of software businesses in Australia!

This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business’s strategic plan spanning sales, R&D, customer service and professional services. Along with the rest of the Business Unit leadership team, the PM must identify, define, and execute the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence. You will be fully accountable for the results of this business.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate can be based anywhere within commuting distance of our office in Melbourne or Adelaide working in an On-site work model!

Group Managing Director Responsibilities

• Own the long-range, annual and quarterly financial and non-financial goals
• Develop and communicate a clear vision of goals and objectives, strategies, philosophies about growth, revenue generation and profitability, customer care agenda.
• Be hands-on in day-to-day operations including sales performance, sales opportunity management, forecasting, R&D capacity management, services resourcing, customer support, and customer project delivery

Sales

• Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
• Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
• Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development
• Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors
• Create and implement KPIs for sales team to measure performance and productivity; develop performance dashboards and establish reporting process
• Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization
• Manage key relationships with large accounts

Customer Care/Customer Success

• Execute an effective, long-term customer success program for clients
• Implement and maintain client support initiatives
• Facilitate both in-house and client training sessions
• Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution
• Coordinate the administration of annual customer satisfaction surveys and other communication tools

Research And Development

• Ensure clear product roadmaps are established, followed, and adapted to meet market needs
• Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
• Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
• Facilitate the growth of Product Managers by aligning their activities with job descriptions

Financial Management

Review with Senior Management and the team:

• Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios
• Annual, quarterly, and monthly revenue results/forecasts and costs
• Participate in the development of internal department policies and programs to support quality and growth
• Drive P&L, ROI, EBITDA and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives

About You

• Prior experience in managing a B2B software company
• A natural ability to lead performance and financial health in a business
• Bring a proven entrepreneurial spirit and pace-setter traits
• Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus
• 10+ years of direct cross-functional team management experience and P&L management
• Broad financial acumen across the organization (e.g., managing a P&L, understanding financial documents, business intelligence, FP&A processes, etc.)
• History of developing and implementing successful strategies for net new customer acquisition and market penetration
• Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
• Excellent Leadership, communication, and organizational skills
• Excellent analytical and problem-solving skills
• A 'roll up the sleeves' attitude towards problem-solving
• Goal-oriented with comfort in setting measurable goals for others and him/herself
• Ability and willingness to create change, passion for continuous improvement
• 30% travel required for internal and customer meetings
• Must be legally authorized to work in Australia
  

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Onlife is seeking a highly skilled and experienced Senior Software Engineer (with an interest in machine learning) to join our talented team and contribute to the development and enhancement of our cutting-edge spatial app. As a Senior Software Engineer, you will play a critical role in designing, coding, and maintaining robust and scalable software solutions using Python and other relevant technologies.

Your key responsibilities will include:

• Design, develop, and implement complex back-end features using Python frameworks (e.g., FastAPI, Flask);
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions;
• Write clean, maintainable, and well-documented code adhering to best practices;
• Conduct code reviews, mentor junior engineers, and foster a collaborative development environment;
• Implement unit tests and participate in integration testing to ensure code quality
• Use Test-Driven-Development (TDD) to assert software capabilities
• Stay up-to-date on the latest advancements in Python libraries and frameworks
• Explore and propose potential applications of Machine Learning within our product landscape (This could involve tasks like data pre-processing, model selection, and evaluation)
• Collaborate with other members of the team to integrate and deploy ML models into production if applicable
• Experiment with new practices and technologies
• Work in compliance with organisational sensible defaults

• Several years experience in software development with a strong focus on Python programming;
• Proven ability to design, develop, and deploy complex and scalable applications;
• Several years experience working in an Agile delivery environment
• Excellent problem-solving and analytical skills
• Experience with version control systems (Git) and continuous integration/continuous delivery (CI/CD) pipelines (a plus)
• Strong communication, collaboration, and teamwork skills
• A demonstrated interest in Machine Learning or a basic understanding of core ML concepts (e.g., supervised learning algorithms, evaluation metrics)
• Experience with web scraping or data analysis libraries (BeautifulSoup, Pandas)
• Open-source project contributions
• Strong understanding of software development principles, design patterns and best practices, 
• Excellent problem solving and analytical skills
• Experience with Deep Learning frameworks (TensorFlow, PyTorch)

About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

One of V2's customers is seeking a highly skilled Network Lead to join their team. The customer is looking to modernise their infrastructure and platform with a Cloud and DevOps approach. This is an exceptional chance for someone experienced in network engineering to learn and grow their platform engineering skills. You will be collaborating with a talented and diverse group of professionals in a fast-paced, dynamic environment, with the support and expertise of V2 by your side.

Responsibilities

• Shift from reactive break-fix to proactive monitoring to improve issue detection and resolution times.
• Streamline and automate device onboarding, application/user onboarding, and support processes.
• Oversee network configuration management with a strong focus on recently implemented SD-WAN.
• Mature cloud networking practices and establish a robust platform engineering approach for network products, emphasising cloud and self-service solutions.
• Demonstrate a strong commitment to helping other teams by choosing the right solutions, not just the latest technologies.
• Provide guidance and mentorship to team members, enhancing their technical skills and fostering a collaborative working environment
• Communicating progress and working with various stakeholders, 3rd party organisations and business units to drive the required outcomes

Requirements

• Extensive experience in Network Engineering, including network security (CISCO & Firewalls)
• Desire to work with AWS and Azure.
• Automation and Scripting Experience essential, infrastructure as code preferred.
• Proven experience in managing network configurations and familiarity with SD-WAN technologies.
• A strong desire to assist other teams and provide the best solutions to meet their needs.

Apply Today and Join Us on This Transformation Journey!

L1 - L2 Helpdesk Support technician – Hybrid – Melbourne

H&L POS is growing, and we have a new opportunity in Melbourne for an L1/L2 Helpdesk Support Technician to join our Support Team. Members of the Support Team assist our clients in their day-to-day needs and provide them with high levels of professional service.  

About H&L 

H&L is a hospitality technology company providing our clients with industry-leading Point Of Sale and inventory management tools to work and improve their business. H&L has been at the forefront of technology in the hospitality and food and beverage industry for over 30 years. Our clients range from small bars and restaurants to multinational organisations.  

With a commitment to delivering cutting-edge technology and exceptional service, we empower businesses to enhance customer experiences and streamline operations.

H&L POS is currently providing a point-of-sale solution to over 2500 clients across Australia. Leading in the pub sector with large accounts such as ALH, Rockpool, AVC, Solotel, and much more. H&L POS has been the leading provider of point-of-sale and inventory management solutions to the hospitality and food and beverage industry for over 30 years and is embarking on a new era of product growth, building a new generation of POS (Point of Sale) and Inventory Management software solutions. The intuitive and customer-centric approach behind our innovative products is why so many venues choose H&L, and why many of our customers are multi-award winners. Our goal is to build on our reputation and be the very best at providing in-house developed software to the growing food & beverage market. While at H&L, we're regarded as a leading systems developer, and we're first and foremost hospitality people.

The candidate can be anywhere within commutable distance of our office in Melbourne, working in a hybrid work model!

Our Support Team offers 

• Flexible hybrid working from home arrangements
• Training on our software, integrations, and hardware
• Quarterly KPI Bonuses

What does the role look like:

• Supporting clients with their operational hardware (Workstations, Touchscreens, Printers, etc) and software problems (H&Ls own Sysnet, Windows, third party, etc)
• Use your troubleshooting skills to quickly and correctly identify problems, potential solutions, and perform escalations
• Ensuring clients are satisfied with the resolutions you’ll provide them
• Conducting client procedural support and training 
• Recognising potential new or expansion revenue opportunities 
• Supporting other H&L staff
• Efficiently and accurately logging tickets through our ticketing system

About You:

• Excellent problem-solving skills
• A drive for great customer experience
• Thorough knowledge of Windows Operating Systems
• Great organisational skills
• General networking understanding
• Good understanding of desktop and web-based applications
• Good understanding of printer hardware and drivers
• Computer security concept and applications (Firewalls and Antivirus)
• Basic to intermediate SQL Server knowledge

• Hospitality and/or Point Of Sale experience (H&L POS software)
• Call Centre or Technical Support experience
• Experience using TeamSupport or other ticketing tools
• Excellent written and communication skills
• Ability to work under pressure
• The ability to work both in a team and autonomously when working remotely
• Eagerness to learn
• Fluent in English, both written and verbal, is essential
• Legally authorised to work in Australia

Join us at H&L and be part of a dynamic team dedicated to revolutionizing the Point of Sales experience for businesses across Australia.

If you are passionate about sales, technology, and making a significant impact, we would love to hear from you. 

For information about H&L POS, please visit our website at https://hlpos.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

Aspire Software is looking to hire an experienced and dynamic Finance Manager Australia to join our team in Australia!

The Finance Manager Australia will report to the Director of Finance in North America. This successful Finance Manager Australia will coordinate and manage period-end close, budgeting and forecasting, statutory audits, and integrations of new businesses and ensure accurate financial reporting and analysis for a portfolio of acquired companies, as well as lead projects impacting their accounting and provide guidance on the more complex accounting issues. The current portfolio is 8 Australian software companies with annualized revenues of circa 40MM-USD.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is 'Be Humble, Stay Hungry!'

The successful candidate will work in a hybrid work model from either our office in Adelaide or Melbourne, with occasional ad-hoc travel across Australia and the rest of the world required!

What Your Day Will Look Like:

• Drive the financial planning of Australian companies by analyzing the performance and risks of the assets
• Set targets for and supervise all accounting and finance personnel (Accounting, FP&A, AR, AP)
• Working closely with the Managing Directors to understand their business and needs
• Prepare monthly, quarterly, and annual financial reports
• Build and manage monthly, quarterly, and annual forecasts and track KPIs
• Monitor and analyze the performance strategies to identify areas of opportunity respond with action plans to ensure execution to meet and exceed financial targets
• Monitor the financial health of the portfolio and ensure positive cash flow
• Lead and organize the annual statutory audits and ensure all fillings are completed
• Develop strategies to increase return on investment and profitability
• Oversee and review accounting tasks, including tax and compliance
• Ensure effective financial internal controls and continually evaluate established policies and procedures
• Collaborate with the integration team of newly acquired companies by producing opening balances, complete financials, and onboarding on Valsoft finance procedures
• Maintain high-level interaction with the corporate finance department
• Actively participate in the processes related to the sale or acquisition of companies
• Manage a local Finance team

About You:

• A qualified Financial Accountant with at least a bachelor's degree or above in Accounting, Finance, Economics or similar is essential
• 8+ years of experience in a similar role, including at least 3+ years in team management, is essential
• Ability to manage risks by ensuring that effective and efficient internal controls are in place without compromising operational efficiency and flexibility
• Extensive knowledge and skill in multiple disciplines to be able to integrate them effectively and a capacity to understand and interpret conflicting goals and needs of diverse groups
• Fast learner and adaptable – time management skills and ability to meet deadlines
• Working knowledge of Oracle NetSuite ERP (or similar) is considered an asset
• Ability to visualize efficient processes and implement them
• Excellent organizational skills and time management
• Excellent verbal and written communication skills
• Advanced knowledge of MS Excel
• Being fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.