Total 1,110 qc engineer job vacancies in Information Technology category in Australia

What you get to do in this role

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role

• Design and deploy networks based on business and technical requirements.
• Partner with project and program managers to meet overall timelines and resolution of issues.
• Operate and troubleshoot networks to identify and resolve issues quickly.
• Take a lead role in the engagement and mitigation of outage causing events or issues.
• Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.
• Perform non-critical investigations into functionality that is not working as desired.
• Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
• Review, consult and prepare for planned change introduction to production environment.
• Participate in rotating “on call” schedule with other members of the team including weekends.
• Partner with teams to plan and execute software code upgrades and device maintenance.
• Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements.
• Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.

Sample first 6-month deliverables

• Quickly integrate into the environment and gain a solid understanding of network architecture, organization, and process/procedures.
• Deploy capacity into a datacenter based on demand.
• Participate in incident bridges and serve as the networking engineering resource to troubleshoot and mitigate outages.
• Take ownership of a minimum of two datacenters perform all sustainment engineering functions.
• Partner with the SRE team to identify and solve one network process issue.

Onlife is seeking a highly skilled and experienced Senior Software Engineer (with an interest in machine learning) to join our talented team and contribute to the development and enhancement of our cutting-edge spatial app. As a Senior Software Engineer, you will play a critical role in designing, coding, and maintaining robust and scalable software solutions using Python and other relevant technologies.

Your key responsibilities will include:

• Design, develop, and implement complex back-end features using Python frameworks (e.g., FastAPI, Flask);
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions;
• Write clean, maintainable, and well-documented code adhering to best practices;
• Conduct code reviews, mentor junior engineers, and foster a collaborative development environment;
• Implement unit tests and participate in integration testing to ensure code quality
• Use Test-Driven-Development (TDD) to assert software capabilities
• Stay up-to-date on the latest advancements in Python libraries and frameworks
• Explore and propose potential applications of Machine Learning within our product landscape (This could involve tasks like data pre-processing, model selection, and evaluation)
• Collaborate with other members of the team to integrate and deploy ML models into production if applicable
• Experiment with new practices and technologies
• Work in compliance with organisational sensible defaults

• Several years experience in software development with a strong focus on Python programming;
• Proven ability to design, develop, and deploy complex and scalable applications;
• Several years experience working in an Agile delivery environment
• Excellent problem-solving and analytical skills
• Experience with version control systems (Git) and continuous integration/continuous delivery (CI/CD) pipelines (a plus)
• Strong communication, collaboration, and teamwork skills
• A demonstrated interest in Machine Learning or a basic understanding of core ML concepts (e.g., supervised learning algorithms, evaluation metrics)
• Experience with web scraping or data analysis libraries (BeautifulSoup, Pandas)
• Open-source project contributions
• Strong understanding of software development principles, design patterns and best practices, 
• Excellent problem solving and analytical skills
• Experience with Deep Learning frameworks (TensorFlow, PyTorch)

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the Role:

Our Engineering team is given trust and autonomy to do great work. We work in small teams focused on specific features of our core platform, with 4-5 Engineers including a Technical Lead. We work in a triad with Product Managers and Designers to solve problems for our customers. 

We are seeking a talented and experienced Senior Software Engineer with expertise in PHP, Laravel, and SQL to join our team. This role involves working on exciting data products and data automation projects. You will also have the opportunity to learn and work with AWS Bedrock, enhancing your skills in AI technologies.

What you’ll do:

• Design and develop highly scalable, reliable, and fault-tolerant systems using PHP and Laravel.
• Develop and optimise complex SQL queries for data manipulation and extraction.
• Work on data products and automation projects to streamline processes and enhance data utilisation.
• Improve your code quality, product execution, and learning experience.
• Use DDD, Design patterns, and advanced Git to produce maintainable code.

Requirements:

• Proven experience as a Senior Fullstack Engineer designing, developing, testing, deploying in PHP.
• Strong experience with SQL and OLAP/Analytical databases.
• Passionate about Test Driven Development.
• Exposure to DBT and BI tools

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.

Mathspace is on a mission to change maths education, by helping students and teachers with smarter, interactive learning software.

We’re an agile run, product-orientated company that focuses on delivering value through continual customer feedback, enabling students and teachers to have a delightful experience through learning mathematics.

As an engineer working on a cross-functional product team, you will:

• Enrich the Mathspace web and mobile apps that help teach hundreds of thousands of students every month across the world
• Work closely with product owners and designers in their product discovery efforts
• Collaborate with fellow engineers to deliver meaningful value to students and teachers
• Tackle difficult problems, solve them creatively, and learn continuously
• Play an active role, taking the initiative to get things done
• Learn, develop and extend our tech stack

• Strong software engineering ability
• Effective communication skills
• Knowledge of JavaScript
• Knowledge of React
• Enthusiastic about quality, design and user experience
• Dedicated to learning and sharing new ideas
• Industry experience in web products

• Competitive salary
• We provide necessary equipment: MacBook Pro & monitors
• We have a highly flexible remote work policy (need some timezone overlap with Sydney)
• We offer a yearly stipend for training & education expenses
• We partner with pledge1percent.org to donate 1% of time, product and profit to help nonprofits in our community
• We will offer you 2.5 paid days per year to volunteer with the charity of your choice