Total 214 procurement specialist job vacancies in Information Technology category in Australia

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance 

This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River, FactSet, Bloomberg, Alpha Data Platform among others. 

Key Accountabilities/Responsibilities 

Working within an existing team, and the wider business, the Application Support Specialist, will provide specialist application support within Rest Investment Team, with a priority focus on supporting investments applications with primary focus on Alpha platform Charles River, Alpha Data Platform and other applications in our grown ecosystem.  

The ideal candidate will play a crucial role in ensuring the reliability, performance, and functionality of our investment technology platforms, and involves providing technical support, troubleshooting issues, and collaborating with various internal and external teams. 

Specialist Application Support 

• Develop and maintain productive working relationships with relevant vendors.  Notably Charles River and State Street. 

• Support and maintain investments applications throughout the lifecycle including Charles River, Alpha Data Platform, FactSet, Bloomberg, iLevel and other investments platforms in the ecosystem. 

• Providing technical support and day to day management and resolution of all business incidents and requests, in line with agreed SLAs and processes.  

• Coordinating activities with external vendors and internal stakeholders in a professional manner to ensure high level of customer satisfaction 

• Anticipate and address potential issues before they become a problem including escalating unresolved issues and formulating a plan to address keeping all stakeholders informed 

• Work with the broader team to ensure application issues/requests are fulfilled including applications security enhancements 

Incident Management  

• Manage and prioritize incidents, working to minimize system downtime and ensure rapid resolution of critical issues. 

• Develop and implement incident response procedures to enhance system stability. 

• Support the testing and quality assurance activities for system changes, ensuring accuracy, reliability, and adherence to business requirements. 

• Support the rollout and adoption of new investment systems and functionalities, including user training and change management activities. 

• Assist in data analysis and reporting tasks related to investment systems, providing insights to stakeholders for informed decision-making. 

• Contribute to Application Services documentation including user guides, technical documentation and reporting.  

• Implement and manage deployment of changes to all business applications and services including developing, writing and/or maintaining technical documentation and training for supported solutions 

• Create test scripts and undertake Release Verification Testing for all business solutions upgrades/deployments to ensure systems reliability and minimal business disruptions and report performance remediation activities for all business solutions to stakeholders as required 

Who are we?

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

CreditorWatch have achieved Top 10 AFR Best Places to Work 2022 and 2023 and certified Great Place to Work 2022 and 2023


Your Role & Team:

The Decide team are responsible for the core portfolio of data and analytics products of CreditorWatch, including its commercial credit bureau solution.  


What will you be doing?

• Data is at the heart of everything we do and we’re looking for someone to help us grow our data coverage.      

• Working closely with the Decide Product Lead and Senior Data Product Manager to help deliver on our data strategy and meet data targets. Ensure that data-driven solutions are aligned with business and customer goals and deliver measurable value. 
• A proactive role to identify and pursue opportunities to expand our unique trade credit data within existing and new customers, leveraging existing products and exploring new solutions to shape business data needs. 
• Collaborate with Product, BI/Data teams, existing Account Managers and BDMs to look for data opportunities within our existing customers and reactive dormant customers. 
• Communicate with customers to understand their needs and explain product value. Develop and present proposals, product demonstrations, and sales pitches

What are we looking for?

• Experience in B2B sales, account management, or business development, preferably within SaaS. 
• Proven track record of meeting or exceeding sales targets and driving business growth. 
• Strong understanding of data solutions and their application in business contexts. 
• Excellent communication, negotiation, and presentation skills.  
• Ability to build and maintain strong relationships with customers and internal stakeholders and exceptional negotiation skills. 
• Strong commercial and strategic thinking. with strong problem-solving skills and the ability to adapt to changing market conditions. 
• Results driven: you have a firm focus on customer value with a pragmatic attitude to incorporating commercial goals. 
• Ability to deal with rapid change and quick pace with resilience and a can-do attitude. 

Our Benefits:

• Keep Active – All employees get aFitness First Platinum gym membership.
• Daily Fuel – Coffee’s on us – you’ll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We’ve got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, giving you the food, you love.
• Wellness Days - On top of annual leave, all employees get one Wellness Day off per month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work and fill your cup. 
• Monthly Massages - Relax and recharge to stay on top of your physical and mental game. We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. Relieve physical tension and improve your wellbeing with a well-deserved massage.
• Bonus Shares - We offer our dedicated employees’ performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• Counselling - All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed.
• Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we’ve got a boat), these monthly team building activities will keep you feeling valued and connected.
• Legal Services - Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values:

• The 1%’ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
• We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
• We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
• Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives. 

 

Our Hiring Process – We like to keep it simple:

1. Initial conversation with our Talent Team – As a way of introduction to CreditorWatch and get to know yourself.
2. Hiring Manager meeting – to understand if there is a fit from both sides.
3. Functional / Case Challenge meeting – this is a chance for you to show case your skills.
4. Values / Culture meeting – to ensure we align to your Values, and you align to ours.

 

We are committed to you:

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthdays and service anniversary celebrations.

We are an equal-opportunity employer, and we are committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.