Total 463 Education / Training job vacancies in Mandurah, Western Australia

If you are looking for a role in Technology and Applied Sciences to start asap for the rest of the year (and view to permanent), this is the role for you. This vibrant Catholic school nestled in the heart of South West Sydney is dedicated to providing a holistic education that nurtures the mind, body, and spirit of our students. They are committed to academic excellence and guided by Catholic values, strive to create a supportive and inclusive learning environment.
Position Overview: Seeking a passionate and dedicated Technology and Applied Studies (TAS) Teacher to join this inclusive and forward-thinking team. As a TAS Teacher, you will play a crucial role in inspiring students to explore the practical applications of technology and design. The successful candidate will have the opportunity to contribute to the growth and development of our students in a positive and enriching educational setting. This role is a general TAS role and will teach across years 7-12.
Key Responsibilities:

Develop and deliver engaging lessons in line with the TAS curriculum, integrating Catholic values and principles.
Foster a positive and inclusive learning environment that encourages students to explore creativity, problem-solving, and practical skills.
Implement effective assessment strategies to monitor and support student progress.
Collaborate with colleagues to enhance the overall educational experience and contribute to the school's community spirit.
Participate in professional development opportunities to stay current with educational trends and methodologies.

Qualifications and Requirements:

Relevant teaching qualifications and accreditation with the New South Wales Education Standards Authority (NESA).
Experience teaching Technology and Applied Studies (TAS) subjects at the secondary level.
A commitment to the Catholic ethos and values, contributing to the spiritual and moral development of students.
Excellent communication and interpersonal skills, with the ability to work collaboratively within a diverse school community.

About Randstad Education
With over 20 years of experience, the Randstad Education team is the country's biggest, most experienced education and childcare staffing agency, with locations in every capital city in Australia.
Our school's team is here to help match you with your perfect job through our leadership, education and recruitment experience.
Randstad Education is committed to the safety of children and we have a zero tolerance approach to all forms of child abuse or neglect.
If you are interested in applying for this role or having a confidential discussion please submit your resume using the link below or contact Sarah on [email protected] Please click here to apply.

Fixed Term, Full Time (37.5 hours per week) Classification ACLEB $101,576 - $120,322 plus 17% employer superannuation contributions ACSLC | $124,066 – $142,809 plus 17% employer superannuation contributions Negotiable market loadingSalary Packaging opportunities Ref: JR100913Location: Murdoch, Western Australia Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce. Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position.About UsThe School of Veterinary Medicine at Murdoch University provides Western Australia’s only Veterinary Science course and is responsible for the training and development of graduates within our internationally recognised degree programme.Small Animal Medicine is a key discipline within this school, and contributes to the teaching of all veterinary students, conducts postgraduate research and specialist clinical…

Click here to view more detail / apply for Lecturer / Senior Lecturer in Small Animal Medicine

Are you looking for a role in a vibrant and inclusive Catholic school located in Western Sydney who are committed to providing a nurturing and academically enriching environment that fosters the holistic development to its students? Guided by strong Catholic values, this lovely school strives to create a community where every child is known, valued, and loved.
This position is most suitable for a dedicated and passionate Kindergarten Teacher who wants to join a team and contribute to the positive learning experience of its schools youngest learners. The successful candidate will play a pivotal role in creating a supportive and engaging classroom environment, integrating faith-based teachings into the curriculum.
Key Responsibilities:

Plan and implement age-appropriate, engaging lessons aligned with the Early Years Learning Framework.
Foster a positive and inclusive learning environment that supports the spiritual, social, and emotional development of each child.
Integrate Catholic teachings and values into daily lessons and activities.
Collaborate with parents and colleagues to create a strong home-school partnership.
Monitor and assess student progress, providing feedback and support as needed.
Participate in professional development opportunities to enhance teaching skills and stay informed about best practices in early childhood education.

Qualifications and Requirements:

Bachelor's degree in Primary education
Understanding and commitment to Catholic teachings and values.
Strong communication and interpersonal skills.
Ability to work collaboratively within a team.
Working with Children Check and NESA accreditation.

About Randstad Education
With over 20 years of experience, the Randstad Education team is the country's biggest, most experienced education and childcare staffing agency, with locations in every capital city in Australia.
Our school's team is here to help match you with your perfect job through our leadership, education and recruitment experience.
Randstad Education is committed to the safety of children and we have a zero tolerance approach to all forms of child abuse or neglect.
If you are interested in applying for this role or having a confidential discussion please submit your resume using the link below or contact Sarah on [email protected] Please click here to apply.

Immediate start!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

We are looking for someone with the ability to work and excel within a fast-paced retail environment. This is an exciting opportunity to work with a range of brands and products including beauty, gift cards, household cleaning, grocery, personal care and more, in major retailers like Coles, Priceline and Big W!

About the Role:

You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of retail stores across Mandurah, Erskine, Secret Harbour, Lakelands, Pinjarra and surrounding suburbs.

Up to 18 hours per week is on offer. 

Benefits:

• Fantastic hourly rate - $30.54/hour + Super + KMs
• Family friendly flexible hours – no need to come to the office!
• Receive your roster 10 days in advance!
• Monday to Friday – no weekends!
• Work close to home
• Immediate start
• Great team culture and opportunities for career progression
• Ongoing development and training provided
• Employee Recognition Program

To be successful in this role, you’ll need:

• Fantastic communication skills to build relationships with store staff
• Attention to detail to execute tasks accurately
• Solution Orientated
• The ability to lift up to 15kg
• Valid Driver’s License and reliable vehicle
• Ability to receive Point of Sale items to home address
• Confidence in using smart devices and apps

Previous merchandising experience is preferred, but we would consider similar experience from different sectors. If you are willing to learn and have a great attitude, then you might just be what we’re looking for.

APPLY NOW for the opportunity to work with us as this position won’t last long! 

Due to the high volume of applications, only shortlisted candidates will be contacted. 

Role and Responsibilities

                                                                                                         

The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.

The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.

The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.

The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Maintenance Technical Manager

We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

Our ideal candidate will have:

• Technical Degree or similar with an Electrical Engineering focus
• Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
• Strong leadership skills
• Friendly and customer focused
• Ability to work and converse efficiently across all levels
• Able to work under pressure and meet deadlines.
• Good problem solving and team working skills.
• Proven ability to handle difficult situations.
• Excellent communication skills, with another language being an added bonus

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• attractive employee benefits.

Come share your passion with us!

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-KM1

Position Type

                                                                                         

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

 

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

Brand New State-of-the-Art Centre: Parramatta- Pre-school & Nursery Room position Your new company We are currently seeking an Early Childhood Teacher OR Diploma qualified Room Leader to work at a brand-new centre based in North Rocks, in the Parramatta local government area of Sydney. The management believes in early multilingual learning and the immersive multilingual environment provides opportunities to be inspired and learn to play with language as part of their everyday lives with their families and communities. With an experienced management team and qualified educators, they aim to deliver a creative enrichment program for children, quality community engagement, sustainable practices that are responsive to the needs of the culturally diverse local community. Your new role This fabulous centre is looking forward to welcoming a passionate and caring Early Childhood Teacher or Diploma Qualified Educator to their brand-new centre. You will champion the dedicated and passionate team of early childhood professional educators who are very experienced and committed to providing an enriching program through a series of principles, practices and learning outcomes guided by Early Learning Frameworks. Your role will be to partner with the team to deliver education and care which is reflected daily in their practices and strive for continuous improvement in all quality areas of the National Quality Standard. As a professional, you will constantly work in a positive and supporting environment. The centre prides itself on where they exemplify the values that leads to intellectual curiosity and learning and foster these values in children. What you'll need to succeed

Have a suitable ECT teaching qualification (Bachelor, bachelor equivalent) recognised by ACECQA
Current knowledge of early childhood education theory and practice.
Strong interpersonal skills, ability to communicate effectively with children, families, and professionals.
Efficient time management and leadership skills.
Valid working with children's check and first aid.

What you'll get in return

A generous salary negotiated based on your experience
Working in a brand-new centre close to Parramatta.
Future career progression.
Work at a new service and make an impact from the ground level What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now. Radiyah Hatim National Section Manager- ECEC P: 02 82269607 E: [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact me for a confidential discussion on your career. Please click here to apply.

About the business

QPTS provide support to the Australian mining and industrial sectors, and we have a number of exciting opportunities for experienced Mechanical Fitters to join our team! You will be joining our shutdown circuit, mobilising from Perth, with ongoing work throughout 2023!

Your duties

Delivering maintenance support to an array of mining operators, predominately focusing on conveyor belt components
Carrying out the installation of new equipment, or making modifications to existing equipment
Assisting in the execution of daily, weekly, monthly work plans and schedules
Assisting with shutdown coordination and execution
Maintaining a high level of safety awareness and comply with company policies and procedures
About you

We are looking for experienced mechanical fitters, with the relevant qualifications, who have had significant exposure to conveyor belt maintenance. Specifically, you will have:

· Cert III/Trade Certificate in Mechanical Fitting/Fitter and Turner

· Minimum of 3 years’ experience is required

· Exposure to the mining industry is desirable

· A “think safe, work safe” mind set

· Can-do and solutions-based attitude

· Ability to work autonomously, working toward a common goal

What is in it for you:

Competitive hourly rate ($45-60/hour, depending on experience)
Full time permanent position
Flexibility to accept work to suit your lifestyle
Working for a reputable global organisation
Ongoing support from the entire QPTS team

If this sounds like your next role, please apply now!

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ****Applications close by 3pm Tuesday 24th of October 2023.**** ***Mandatory: Australian Citizenship required to work within Federal Government*** Our Federal Government client is seeking to engage in a EL1 Assistant Director – Research for Specialist Reforms Program position for a 12-month assignment with potential extension in Sydney CBD. About the Team As part of Policy, Advice and Research Division, the Research and Evaluation Branch is responsible for ensuring that NDIA policies, practices and priorities are informed by trustworthy and robust evidence. The branch aims to improve evidence-based decision making within the NDIA and finds solutions to high priority issues, shaping disability research to maximise its impact for the NDIS. The branch is accountable for collating and conducting research, evidence, best practice and lived experiences for decision-making. This includes evaluating key NDIA programs and initiatives, ensuring staff are able to find, generate and utilise evidence for decision-making and translating our knowledge of research to our customers and stakeholders. About the Role The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) is accountable under broad direction to undertake very complex work that delivers quality outcomes within the Research and Evaluation functions of the NDIA. The position will exercise a considerable degree of independence to engage in very complex problem solving and issues management within the Research and Evaluation functions. The position will exercise sound decision-making and judgement to produce high level policy advice and operational support. The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”. Key skills required for role:Experience managing large scale research programsQualitative research experience, including with people who have disabilityStakeholder engagement experienceExperience in the development or administration of clinical assessmentsUnderstanding of the NDIS Desirable skills to have for the role:Understanding of the WHO International Classification of FunctioningExperience in workforce development Responsibilities may include but are not limited to:Planning and leading research projects to develop standardised assessments (including needs assessments), linked to the International Classification of Functioning (ICF), to support NDIS access and planning pathways.Conducting research related to workforce capability and governance to undertake standardised assessments.Providing evidence-informed advice to develop and review policy and guidance related to the use of assessment tools.Working collaboratively with key stakeholders and advisory panels to review research tools and…

Click here to view more detail / apply for EL1 Assistant Director Research for Specialist Reforms Program

Educ Early Childhood Education is looking for two candidates who is a passionate Early Childhood Teacher or working towards to complete the degree in Early Childhood Education and a Diploma qualified. We are a boutique sized long day care centre, caring for the needs of up to 28 children. We are located in a beautiful suburb, Ardross which is near vibrant supermarket, restaurants and cafes. You will also enjoy easy access with ample car parking and proximity to public transport.



About the role

You will play a key role in driving the educational program and our practices, mentoring like-minded educators, and ensuring the highest standards of communication and engagement among the team, with our families and our wider community.



What we offer

Permanent roles, Monday to Friday, work for a small childcare centre where you choose your own time for curriculum and activities
Hourly rate negotiable, dependent upon experience and qualifications
4 days of work schedule with an option to choose full time or part time hours
Sponsorship available to apply for Permanent Residency
Small Kindy class setting (1:7)
Discount on childcare fees from your first day
Paid professional development and career progression opportunities
Inspiring work environment with a small, open and supportive team


What you will need

Diploma in Early Childhood Education, Bachelor's degree in Early Childhood Education or 50% completed or ACECQA approved equivalent qualification (any).
Strong understanding of Early Years Learning Framework (EYLF) and National Quality Standards (NQS).
Working with Children Check and Police clearance (3 months old)
Ideally have experience working in a centre-based Australian early childhood service. Graduate teachers are also welcome to apply.
Hold a current and valid, or willingness to obtain: First Aid, CPR Certificate, Anaphylaxis Management and Emergency Asthma Management certificates (desirable)
Bright, friendly, energetic & a team player


As part of your role, you will also work alongside service leaders, experienced educators, and trainees to collaborate and each other toward achieving shared goals, quality improvement and maintaining high standards or education and care according to ACECQA. You will also work closely with the leadership team to achieve personal and professional goals.



How to apply?

If this role sounds like you, forward your resume and cover letter to [email protected] or hit 'apply now’ button to apply for the position.

Working towards ECTs considered
Toddler or Preschool room
Competitive above award salary ($$)


The Centre

This stunning, 80 place service located in the heart of Glenmore Park is seeking an Early Childhood Teacher (ECT) to join their team on a full-time basis. They are also happy to consider Diploma's who are working toward their Bachelors of Early Childhood.

The service follows a play-based and interest-based approach whereby children are provided the agency to voice and guide their own learning experiences. The centre boasts large indoor and outdoor spaces which are purposefully designed and well-resourced to ensure educators are provided with the opportunity to implement high quality educational experiences.

Though the service mainly takes a play-based approach, it also believes in following a variety of philosophies and theories to ensure each child receives quality educational care based on their individual needs whilst adhering to the Early Years Framework and as Director your role is to ensure this occurs.

The centre is open Monday to Friday from 7:00am - 6:00pm.

The Role
As an Early Childhood Teacher your responsibilities will include:


Assisting and working alongside the Room Leader to implement programming leading to successful learning outcomes for the children
Motivating and leading a team of educators to achieve high-quality care for all children within the service
Completing curriculum planning sheets and reflections to ensure the curriculum decision-making process is fully and appropriately implemented.
Establishing, nurturing and fostering strong and inclusive relationships with children to achieve quality learning and development outcomes
Building a supportive relationship with families to allow for honest and open communication of expectations and needs
Assisting in ensuring high quality practices and procedures are being met according to the NQS
Ensuring the inclusion and support of all children's learning abilities

Benefits of the role:

Attractive above award salary ($$)
Well established service and team with supportive leadership and HR
Childcare discount fees available
Training and development opportunities available
Room for career progression


About You
To be successful in this position you must have:

Bachelors (or working towards) in Early Childhood Education qualification OR ACECQA-approved
Current First Aid and CPR Certificate
Current Anaphylaxis and Asthma Manager
A current Working with Children's Check


If you wish to apply for this role please do so via the website or email your resume directly to [email protected]
Not for you? Please reach out to have a confidential conversation about the other roles we have to offer you
Tel: 02 8238 0200 Please click here to apply.

Come shape the future of education with us.

Why do we do what we do?

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.

Here’s why we need you…

With over 10 years serving the Australian education sector, Compass is well known and loved amongst K-12 schools and we need you to help drive further success.

Your primary objective is to provide exceptional customer support and training to our clients, utilising various mediums such as video calls, face-to-face classroom-based training, and webinars. By doing so, you will empower schools to enhance parent engagement, reduce administrative burden, and allocate more time towards delivering enriching learning experiences.

Responsibilities & Duties:

You will:

• Serve as the primary point of contact for new customers for training of platform to end users, as well as post-go-live support.
• Coordinate and conduct high-quality onsite product demonstrations and training sessions to both small and large audiences.
• Provide a high level of support for customers transitioning from other products.
• Collaborate with the Product team to successfully implement any configuration changes and product enhancements necessary to address priority customer issues.
• Represent the voice of the customer to provide input into the development of new products, and marketing and sales strategies.
• Encourage satisfied customers to make referrals to peer schools.
• Manage overall workflow for implementation & training.
• Strong attention to detail and ability to see tasks through to the conclusion.
• Have comprehensive knowledge and confidence across our product suite.
• Identify opportunities to sell customer schools additional modules.

What you'll bring...

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

You will also:

• Have excellent public speaking skills along with a high level of written communication.
• Display an enthusiastic, energetic & friendly attitude in all circumstances.
• Have a proven ability to become an expert in complex software packages, and be naturally driven to learn about new modules, solidify current knowledge and stay up-to-date with product updates.
• Be willing and available to travel across the state as required.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a valid Driver's Licence
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate