Total 6,952 Customer Service job vacancies in nsw regional mid north coast

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

Click here to view more detail / apply for Client Service Manager - Port Macquarie/Kempsey Area

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

Work for some of Australia's biggest and best brands in Sydney CBD, Inner West, and Greater Western Sydney. $30 - $35 per hour, plus Super! MAYDAY Recruitment is excited to work with some of Australia's biggest and best brands and we are always looking for amazing candidates to place in temporary office-based roles, such as Receptionist, Administrator, PA, EA, Data Entry, Recruitment and Call Centre Operators. Our clients in return are looking for well presented, experienced and hardworking candidates with a friendly and proactive approach to their work. Temporary roles range from 1 day to 12 months and we absolutely welcome any candidate with a relevant working visa and at least 1 years’ experience within a corporate environment. What’s in it for you: Work with an award-winning agency Work with global brands Competitive salary and hourly rates  Onsite training provided Opportunities within various industries The ideal candidate: Experience in administration, reception or a minimum of 1 years’ experience in a corporate environment 3-6 months left on your visa (if applicable)  Happy to travel to either the CBD, or Western Suburbs    If you meet the above requirements and are looking to secure temporary work ASAP, apply today!    If your experience is in line with what our clients are looking for, we will be in touch.

Click here to view more detail / apply for Temporary Receptionist, Administrators, EAs and PAs

Full time
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
[Other duties may be assigned]

* Accurate assessment and electrical/mechanical fault-finding enabling servicing, repair or overhauling in a timely manner, of all compressed air equipment and associated products in workshop or at customer premises when required.
* Prepare work permits and job hazard analysis.
* Isolation of machine- use personal danger locks and tags.
* Perform preventative and corrective maintenance service. Including replacing of filter kit, changing oil and service kit, cleaning of oil and air coolers, and re- greasing of motors.
* Use operational manual and parts list as reference.
* Attend customer equipment breakdowns when on roster as Duty fitter for afterhours service
* Attend various company sponsored training programmes.
* Maintain a clean and safe working environment.
* Contribute to continuous improvement of the working environment by offering process or procedural improvements.
* Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
* Travel within Australia and internationally as required by the company.
* Completion of Service Reports (Job cards) and test reports in an accurate, legible, neat and comprehensive manner.
* To work efficiently and comply with all company policies and procedures as changed from time to time.
* To comply with all reasonable health and safety requirements as designated by the company.
* All other duties as and when requested that are within your skills and abilities.

REQUIRED QUALIFICATIONS &
EXPERIENCE
* Full Electrical license and trade qualifications
* Maintenance background
* Previous experience in a maintenance field service environment
* Commitment to workplace safety
* Australian Manual driver’s license
* Excellent customer service ability

COMPETENCIES
* Experience with Pneumatic Equipment
* Skills in fault finding in Compressed Air Equipment
* Good communication skills – verbal and written.
* Be a excellent team player
* Ability to work in a busy dynamic environment.

Salary $80,000 - $102,000 + superannuation+ company Vehicle

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await!
Join us as a qualified Aged Care Worker, providing exceptional support and care to elderly clients in their homes. Enjoy flexible shifts, non-profit salary packaging, and reimbursement for travel. Grow your career in a supportive environment while making a meaningful difference in clients' lives.


What we offer:


Flexible hours, Monday to Sunday
Non-profit salary packaging (up to $15,900 for Everyday Living Expenses & $2,650 Meal Entertainment allowance)
Permanent and casual roles available
Reimbursement of travel expenses and paid travel time
Career and professional development opportunities
Work-paid mobile phone for managing schedules and timesheets





About you:




Certificate III in Individual Support/Aged Care/Disability Support/Community Services (highly desirable, traineeships available)
Caring nature with empathy for elderly clients
Desire for a rewarding career with skill enhancement
Registered and reliable car with comprehensive insurance
Current First Aid and CPR certificate or willingness to obtain
Willingness to undergo a National Police Check





Our commitment to diversity:
We welcome applications from all backgrounds, including Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We value everyone's safety, respect, and inclusion, regardless of gender, sexual orientation, ethnicity, or disability.

Make a positive difference in clients' lives. Apply now to unlock your potential at RSL LifeCare! Please click here to apply.

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about…

Click here to view more detail / apply for Customer Service Team Member

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including up to $5,000 sign on bonus, and up to $5,000 each year (incentive value dependent on full-time equivalent, position and location). Find out more here

Employment Type: Full Time, Part Time and Casual opportunities available
Position Classification: Enrolled Nurse
Remuneration: $63,130.85 - $68,599.17 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Hours per Week: up to 38
Requisition ID: REQ466696
Applications Close: 11 March 2024
Vaccination Category: A





Outstanding Experience. Infinite Opportunities.





Here in the Riverina, we treasure your nursing skills and experience and we’re ready to roll out the red carpet to welcome you to town.

We’ve prepared oodles of goodies to help you move and settle in, including:

Up to $5k sign on bonus + $5k rolling annual bonus (incentive value dependent on full-time equivalent, position and location). Find out more here!
$6K aged care incentive annually for RNs in aged care facilities
Salary packaging up to $20,600 per annum tax free for living expenses! Take advantage of novated leasing a new car!
482 temporary visa sponsorship considerations
Relocation assistance and accommodation support considerations
Subsidised gym and leisure centre membership for you and your family
Free confidential counselling services for you and your family


Craving a fresh start somewhere new and actually interesting? Join the incredible team in the Murrumbidgee District. Jump in at a comfort level that suits you: from state-of-the-art hospital that will remind you of the city, to small multi-disciplinary health facility where you literally get to do it all. No matter where you choose, your learning will be nurtured and you’ll be well supported to operate at the top of your scope.

And don’t worry - there are already oodles of young people here to welcome you: at work, in local clubs, at the pub, and down at the river!

There’s heaps to show your family when they come to visit, which is a breeze - you’ll be central to Sydney, Melbourne and Canberra. (You can always pop home for the weekend on a quick flight if you find a break in your social calendar!)

To help you make the move to our little slice of heaven, we’ll help cover your relocation and travel expenses, help you find housing and get settled, and help in other handy ways - just let us know how we can help.

Want to know more about the community of Deniliquin? Visit us here.




About Your Role

As an Enrolled Nurse, you will provide exceptional care with the skills to work collaboratively to achieve the best possible outcomes for patients.

You’ll put your expert relationship-building skills into practice and always demonstrate the core nursing values of patient-centred care, trust, and respect in every interaction.

*Our Facility is an identified NDIS service that will require the successful candidate to successfully obtain an NDIS Worker Check (NDISWC) prior to commencement of role.

Learn more about the role and requirements here.





Upgrade Your Career and Lifestyle at MLHD

Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.

Go on, you’ve earned a promotion, a world-class workplace, inspiring colleagues, award-winning sta? and patient programs - all wrapped up in a rich tapestry of cultural treasures. Contact Katrina Gunnett, Facility Manager - Corowa on 02 6033 7555 / 0436 854 213 or [email protected] for a confidential chat.




New applicants must have completed the COVID-19 Primary vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Should a medical contraindication certificate be provided, ongoing employment post certificate expiry is conditional to meeting COVID-19 vaccination requirements.

MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

#RuralHealthIncentives

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

We are currently seeking a diligent, professional and friendly Junior IT Helpdesk Administrator to join our team on a full-time basis at our Head Office located in Maroochydore, Sunshine Coast.

Customer service is at the heart of what we do, with this in mind you will approach all tasks with a positive and can do attitude. You will use your IT Administrator skills to maintain a high level of customer support for Minor Corporate and Hotels Systems and Staff. 

Key Responsibilities Include:

• Monitor and maintain operational systems to agreed service levels
• Manage Helpdesk tickets
• Implement minor enhancements to existing operational systems, where appropriate
• Restore normal service operation as quickly as possible with minimum disruption to the business, whilst ensuring that availability and service levels are maintained.
• Continuously gain knowledge of reverent product offerings and systems
• Understand current support polices and methods of support delivery
• Establish and maintain strong relationships with hotel staff and head office team
• Report on relevant service level data on daily basis

Nine is looking for multiple Customer Service Representatives that are available for full-time employment to join Australian Metro Publishing's Customer Service Centre team. 

You will be exposed to and assisting customers who subscribe to some of Australia's major publications such as The Sydney Morning Herald, The Australian Financial Review and The Age.

Be part of an exciting team, who are fanatical about providing exceptional customer experiences. We have multiple opportunities available to start immediately.

The role is predominantly working from home with time in the office on a fortnightly basis.

The Customer Service Team operates on a 7 day a week roster. Employees will work Monday - Sunday on a rotational roster.

Day to day you will:

• Deliver world-class frontline customer service interactions and operations that meet or exceed a number of customer experience targets
• Manage interactions over the phone, email, live chat and web forms

Please note the start date for this position will be Tuesday 12th March.

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians.

We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

• Add value leveraging their skills supporting & managing a Windows environment
• Expand their skills across MacOS, Linux, Databases, Networks and Tools
• Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

• Being the focal point offering support and providing an amazing experience to our people
• Provide onsite and remote support
• Understanding issues and troubleshooting
• Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
• Create & manage user/device accounts
• Provide technical support & rectification of technical issues
• Assist with the support and management of landline, internet & mobile telecommunications   
• Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
• Ensure secure IT systems and infrastructure across all platforms and assets
• Maintain accurate ICT documentation & inventory database
• Provide support for meeting rooms with AV equipment
• Work closely with all teams to enhance processes & implement new technologies
• Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
• Install equipment & test software applications as required
• Support the roll-out of new applications and solutions

The Tech Stack:

• Windows, MacOS, Linux
• Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
• Microsoft Office 365 - SharePoint, OneDrive
• Basic Network Configuration, Analysis and Management
• PowerShell/Batch Scripts
• Ivanti ITSM
• Crowd Strike
• Atlassian Jira & Confluence
• Exposure to Oracle, Postgres, MS SQL Database
• Audio/Video Conferencing Configuration, Analysis and Management
• Multi-Function Device Configuration, Analysis and Management
• AWS

Position Overview 

It’s all about our customers. The purpose of this position is to develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. The Service Coordinator is expected to be team-oriented and possess strong communication, computer and problem-solving skills. Responsibilities include handling all customer service and parts requests that are received through both telephone and email. 

Roles and Responsibilities: 

Customer Care 

• Manage and process customer Enquires, quotes and spare parts orders. 
• Create cases and work orders for all Field Service Representative (FSE) work. 
• Initiate follow-up calls with FSEs and customers for any work order discrepancies. 
• Coordinate Customer service visits and liaise with the customers and FSE on (service visits, new projects, upgrades, other service-related visits). 
• Process and submit estimates (quotes) to customers for all service work as required. 
• Support Field Service Engineer – Team Lead in managing resource utilization and capacity planning. 

Parts Support 

• Timely response to quotations, technical enquiries, and requests for information. 
• Expedite customer orders to ensure on time delivery and customer satisfaction. 
• Ordering stock for customer spare parts orders, with internal and external suppliers, manage receipting into system. 
• Picking and packing and arrange shipping of spare parts orders. 
• Create work orders for service requests ensure we have purchase orders for all service visits. 
• Create RMA and manage return process for warranty and repair orders, including external supplier repairs. 

 

Administration & Organisation 

• Complete administrative tasks in an accurate and timely manner. 
• Observe and comply with Tomra’s code of conduct. 
• Positively and actively support effective communication, encourage, and provide constructive feedback. 
• Support the overall organisational vision, values, and culture. 
• Provide weekly report of assigned KPI /SLA metrics. 
• Work with other departments within Tomra to facilitate on-time delivery and customer satisfaction. 
• Daily review of open work orders on regional dashboard. 
• Book business travel arrangements for FSEs and other Tomra employees as required. 
• Follow-up on maintenance contracts that are expiring within 90 days of renewal. 

Safety and Quality 

• Promote a “Safety first” culture throughout the company, our customers, and our industry. 
• Ensure adherence to safety and quality across all facets of our operation and customer delivery 
• Ensure the team works within agreed operating models, and ensure all decisions are made within agreed authority limits. 
• Ensure compliance with agreed processes / procedures, controls and address quality and assurance outcomes as required 
• Identify, implement and embed any Excellence initiatives to improve quality, performance and efficiency of the team to facilitate outstanding customer experience 

 

 

 

 

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, flexible, and work at pace to create a best-in-class customer support team supporting the APAC region. 

The Customer Support Manager will recommend and implement best practices to ensure efficient and high-quality performance from our Customer Support teams. The manager oversees and supervises the customer care, technical support, service sales and service excellence & revenue centre, making sure the processes are optimized and efficient in addition to ensuring the team is working efficiently and effectively and supports the needs of each member on the team.  

We are open to candidates from both Sydney and Melbourne locations, and the position can be based out of either office. 

Key Responsibilities: 

• Implement, Manage and Sustain ‘Customer Care’ Portfolio / Processes (preferably based on ITIL V4) in APAC business region
• Create and maintain a culture in the organization that can be characterized by customer first and a high sense of urgency
• Manage teams of Customer Care centre (CCC), Technical Support Engineers (TSE) and Service Excellence across APAC to ensure ONE team and ONE approach across all APAC customers
• Lead ‘Service Excellence’ portfolio in APAC and work with regional leaders to have universal approach
• Work with strategic customers to establish critical goals/milestones of success and ensure that they are achieving them
• Drive and follow up Operational Performance Management and continuous improvement for the responsible teams/areas: Quality – CSAT – Lead Time – Productivity – Predictability and Culture  
• Establish and monitor data-driven approach to customer care
• Streamline workflow of customer care team with best-in-class customer care procedures and systems
• Taking a leading role supporting implementation of new systems and adoption of those by team members
• Oversee response to diverse incoming customer and sales calls/requests regarding the delivery of services in conformance with policy, procedures, and service quality standards
• Maintain back-office processes, ensure adherence, and strive for continuous improvement
• Ensures that team offers appropriate needs-based service options and recognizes cross sell opportunities to increase customer satisfaction and enhance customer relationship

Financial and business management 

• Meet financial targets by owning the assigned budget
• Develop and implement the business short-, medium- and long-term priorities in accordance with the business strategy, to achieve short- and long-term success

People management and communication 

• Manage performance, career, and succession plans for direct team
• Develop a high performing & accountable team and facilitate team’s achievement of goals & objectives
• Effectively communicates using TOMRA Values and leadership principles as the foundation
• Fosters an environment of teamwork and collaboration and promotes a culture of feedback to ensure understanding

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

 

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Work with World-CLAAS Machinery and establish an incredible skillset
Full Time Permanent Position
$70,000 – $90,000. Boost your earnings with plenty of overtime
Location: Northam

The company:
Established in 1975 and now operating as the largest privately-owned distributor of farm machinery in Australasia CLAAS represents some of the world’s leading farm machinery brands, including CLAAS, AMAZONE and JCB via a network of 32 dealers throughout New Zealand and Australia.

About the role:
Working with some of the most advanced equipment and systems in the international agricultural machinery market the Service Technicians responsibility is to perform maintenance and repair work across the full spectrum of our premium harvesting, seeding, Greenline, tillage, fertilising, material handling and tractor product ranges.

This role will be suited to a person who is seeking a long-term career within the agricultural industry and has a willingness to learn and develop their skills, which will involve attending structured training sessions.

Responsibilities:
Full scope of mechanical service work including scheduled service, rebuilds, diagnostics and breakdowns
Assembly and pre-delivery of new equipment
Working to support our sales team with preparation, start-up, and demonstration of new equipment
To ensure the workshop is always in safe, orderly, and professional presentation
Building positive relationships with our valued customers throughout the lifecycle of their gear
Use your expertise to help in the development of other Team members including apprentices
Practice continuous improvement behaviours to develop and fine-tune the day-to-day procedures to assist in efficient operations

Requirements:
Qualified Heavy Diesel Mechanic
Valid Driver’s licence
Experience in a similar heavy machinery industry such as agriculture, construction, or mining – advantageous
High level knowledge in all facets of servicing and repairs
Ability to work effectively and in a time efficient manner
Strong customer service focus and dedicated work ethic
High standard of teamwork, independency, and initiative

Are you CLAAS?
In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment. Family is key to us – We’re a family-owned business, we employ people with families to care for, and our purpose is to provide resources and support to families in the farming community to enable their success as they feed our world.
We are looking for people who share our values! If this sounds like you - apply today!

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

Click here to view more detail / apply for Customer Support

Work with World-CLAAS Machinery and establish an incredible skillset
Full Time Permanent Position
$70,000 – $90,000. Boost your earnings with plenty of overtime
Location: Wagga Wagga

The company:
Established in 1975 and now operating as the largest privately-owned distributor of farm machinery in Australasia CLAAS represents some of the world’s leading farm machinery brands, including CLAAS, AMAZONE and JCB via a network of 32 dealers throughout New Zealand and Australia.

About the role:
Working with some of the most advanced equipment and systems in the international agricultural machinery market the Service Technicians responsibility is to perform maintenance and repair work across the full spectrum of our premium harvesting, seeding, Greenline, tillage, fertilising, material handling and tractor product ranges.

This role will be suited to a person who is seeking a long-term career within the agricultural industry and has a willingness to learn and develop their skills, which will involve attending structured training sessions.

Responsibilities:
Full scope of mechanical service work including scheduled service, rebuilds, diagnostics and breakdowns
Assembly and pre-delivery of new equipment
Working to support our sales team with preparation, start-up, and demonstration of new equipment
To ensure the workshop is always in safe, orderly, and professional presentation
Building positive relationships with our valued customers throughout the lifecycle of their gear
Use your expertise to help in the development of other Team members including apprentices
Practice continuous improvement behaviours to develop and fine-tune the day-to-day procedures to assist in efficient operations

Requirements:
Qualified Heavy Diesel Mechanic
Valid Driver’s licence
Experience in a similar heavy machinery industry such as agriculture, construction, or mining – advantageous
High level knowledge in all facets of servicing and repairs
Ability to work effectively and in a time efficient manner
Strong customer service focus and dedicated work ethic
High standard of teamwork, independency, and initiative

Are you CLAAS?
In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment. Family is key to us – We’re a family-owned business, we employ people with families to care for, and our purpose is to provide resources and support to families in the farming community to enable their success as they feed our world.
We are looking for people who share our values! If this sounds like you - apply today!

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Moreton Bay Medial Centre also known as Kippa Ring Medical Centre is very busy mixed billing medical practice, completely private billing on weekends and public holidays, procedures are privately billed with demographics unique to this area.

 

Located 25 km of Brisbane CBD near the Redcliffe peninsula. Established eight years ago, we have been recognised for exceptional patient service. This practice is privately owned and already has seven FTE doctors.

 

Currently we are seeking the services of a Vocationally Registered (VR) GP to join us at our beautiful practice. The successful GP will be replacing a full time GP who is moving up north for lifestyle reasons and hence can expect to be busy right from day one.

 

The incoming GP will be well supported by nurses, practice manager and admin staff.

 

You can also structure your full-time hours by choosing the hours and days to suit your lifestyle.

 

For the first three months of engagement, the successful GP will be paid 70 per cent of billings or $180 per hour whichever is greater. Thereafter payment will be based on 70 per cent billings. This is an opportunity to earn a lucrative income in a very busy practice with Allied Health Services Physiotherapist, Psychologist, Diabetic educator and onsite Pathology.

 

In addition to this fantastic opportunity of joining a great team, the practice is in a family friendly suburb with excellent schools, University close by. You can choose to live by the bay near the sea five mins drive or live in the city 25 mins drive. Apply Now

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience   Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:  Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

Click here to view more detail / apply for Service Centre Manager

Diverse Team Environment
Permanent Full Time role available in our Special Care Nursery unit
Take your Nursing career to the next level at Prince of Wales Private Hospital

Are you a Registered Nurse with excellent interpersonal and customer service skills, and a passion for delivering high quality patient care? Prince of Wales Private Hospital is looking to employ a Registered Nurse for their Special Care Nursery. Suitable applicants with the right clinical background are encouraged to apply. Prince of Wales Private Hospital Prince of Wales Private Hospital is a leading high-level tertiary healthcare facility that specialises in acute surgical and maternity services. The hospital is independently recognised by the Australian Commission on Safety and Quality Healthcare for clinical safety and service excellence, and is renowned for achieving outstanding patient outcomes. Our operating theatres consist of 11 theatres and 1 endoscopy suite which provides full elective sessions 6 days per week, including 24hour on call coverage. Prince of Wales Private Hospital performs an average of 24,000 surgical cases and 2,000 births per year. The casemix includes cardiothoracic, orthopaedic surgery, neurosurgery, Gynaecology, Urology, Reconstructive plastic surgery, general surgery, Ear, Nose and Throat and vascular surgery. Our location is unique. You'll find us at Randwick, where we share a precinct with three other hospitals; Sydney Children's Hospital, the Royal Hospital for Women and the Prince of Wales (public). Joining our team means you'll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow. Apply now to join Prince of Wales Private Hospital team. As a Registered Nurse in Special Care Nursery your responsibilities will be to:

To provide quality nursing care by Assessing, Planning, Implementing and evaluating individual patient and new born care.
To provide a standard of care according to the individual's level of experience and education maintaining high quality nursing care within a safe environment.
To develop and utilise strategies that encourage an atmosphere conducive to effective communication.
To work in partnership with patients and families in decision-making regarding provision of care promoting beneficial relationships.
When required, working on other wards in the Hospital.

What you'll need to succeed Essential Criteria:

Current Registered Nurse with AHPRA
Minimum of 3 years Neonatal nursing level 2 nursery experience
Demonstrated ability to work independently and unsupervised in the Special Care Nursery
Working with Children check (if relevant)
Commitment to Quality Patient Care
Compliance with ACQSHC National standards
Sound clinical decision making and problem solving skills
Excellent communication and customer service skills
Works well independently and within a team
Intermediate computer skills

Desirable Criteria:

Post graduate qualifications in Neonatal nursing (or working towards)

Remuneration If you are successful in the role, you will receive a salary based on your years of relevant registered nursing experience against the current Healthscope and NSWNMA/ANMF - NSW Nurses and Midwives' - Enterprise Agreement 2020- 2024, a salary ranging from $35.46 - $49.59 per hour. Why Healthscope? When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network. We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely. We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together. You'll also benefit from:

Flexibility work arrangement to support work-life balance
Discounted health insurance (permanent staff)
Continuous professional development, education & support provided to encourage growth
Access to Employee Assistance Program

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together. Applications close : 5th February 2024 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected] More Information : Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check (no more than 3 months old) and a current working with children check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. Please click here to apply.

About the company:As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.   Our client is seeking a Corporate Receptionist to join in their brand-new inner-city office on a 6-month assignment.  Working in a corporate, friendly environment - you will become an integral member of the team About the role:Providing the highest level of customer service both on the phone and in face-to-face interactionsAnswering phones and emails and directing appropriatelyMeet & Greet visitors and assist with sign inIncoming / outgoing mail and couriersProcessing the stationery orderRestocking the reception guest beverage areaSAP processing of office facilities invoicesBooking of meeting rooms and resetting after guestsReceipt of uniform orders About you:Corporate Reception Experience is essentialIntermediate to advanced Microsoft office skillsProven high level of customer service and communication skillsProactive, friendly, courteous and professional demeanourAbility to work autonomously and as part of a teamHigh standard of personal presentationAbility to grasp new programsSAP experience advantageous Benefits:Immediate start dateInner City location6 Month assignment with possible extensionFull time hours, Monday to Friday 8.30am – 4:30pmGreat office culture$35 - $40 / hour SuperWe require a starter for this position immediately. To be considered please APPLY NOW.

Click here to view more detail / apply for Corporate Receptionist