Total 1,693 Customer Service job vacancies in kinglake west

Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description To safely and effectively troubleshoot, service, maintain and repair Onsite equipment on customer sites. Comply with SHEQ Policies and Procedures, and the SHEQ Policies and Procedures of our clients while attending their sites   Take reasonable steps to ensure own safety, health and welfare in the workplace and also the safety, health and welfare of others in the workplace  Contribute to a positive safety culture & the achievement / maintenance of our “Destination Zero” objective   Report all hazards, incidents and near misses Carry out mechanical inspections, scheduled servicing, and routine maintenance of Onsite’s fleet of equipment in accordance with manufacturer and SHEQ requirements on customer sites (and in the workshop as required) Troubleshoot equipment issues to determine cause of problems / failure and repair Repair equipment to restore it to full functionality Ensure all required paperwork is completed and submitted in full and on time Assist in monitoring reliability and equipment readiness for hire at branch level Inspect equipment upon return and immediately report…

Click here to view more detail / apply for Field Service Technician

Call Centre Officers Join a nationally recognised event's organiser and marketing company. 1-month project with flexible 25 hours/week (12/2 start date) $35ph super North Sydney CBD location. PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high-volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone confident over the phone, has excellent communication skills and has no issues following a script for the calls. To be considered for the position, you must have been in a similar script-based outbound call centre role. KEY DUTIES: Managing a high volume of outbound calls to various stakeholders. Investigating and providing a solution to various queries regarding issues raised internally or externally. Fostering a positive relationship in all customer interactions. Ad-hoc admin work such as creating PowerPoints or inputting data into the system. REQUIREMENTS AND IDEAL PROFILE: Previous contact centre or similar experience is a must. Attention to detail and time management skills. Excellent communication and customer service…

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Health Care Workers

• Do you have a passion for Residential Aged Care?
• Full Time or Part Time positions available
• Salary Range $51,324 to $56,628 per annum (FTE) plus shift penalties, allowances, leave and superannuation
• Warrnambool (VIC) location
• Attractive salary packaging available


Lyndoch Living Limited overview

Lyndoch Living is a not for profit organisation and is the largest provider of aged care services in the South West Region. Lyndoch Living employs around 500 staff and provides a diverse range of direct care and support services to individual clients and residents.

By continuing to evolve to meet the changing needs of the community and taking an innovative approach to our model of operation, we will confirm our position at the forefront of the care sector today, tomorrow and into the future.

Position overview
Lyndoch Living is accepting applications from suitably qualified from Health Care Workers for positions. Suitable candidates will have demonstrated an ability to adapt to a busy and changing environment whilst maintaining a high standard of resident care. Candidates will also have demonstrated a commitment to embracing the values of The Lyndoch Way. Applicants must also be available to work across a 7 day per week, 24 hour roster.

What we offer

• With a dedicated Education team, you will have opportunities to partake in professional development opportunities with a strong focus on personal growth and development
• Attractive salary packaging available options
• Excellent terms and conditions of employment in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 – 2025

How to apply
To obtain a copy of the Position Description or to apply, please submit your application including cover letter, full personal particulars, qualifications and experience to www.https://www.lyndoch.org.au/employment/vacancy/.

Application process
All offers of employment will be subject to a series of pre-employment and safety screening checks prior to commencement.

• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

Job Description Your New Opportunity: As one of our Field Heavy Vehicle Diesel Mechanics, your work is critical to keep our customers going and on the road! Joining the team in Chipping Norton you'll use your skills to work on premium brands with OEM training and the ability to build both your skills and career! This role gives you a dynamic work experience – both in the workshop and out in the field you'll use your problem-solving skills to provide top-notch service to our on-highway products. About you: Trade qualification Certificate III in heavy vehicles Robust background in maintenance, service and repair of heavy vehicles and trucks. Exhibit a sound technical knowledge and experience with American or European trucks – Volvo, Mack Scania, or Kenworth. Experience in Western Star, MAN Trucks & Bus, Dennis Eagle, mtu, Detroit and Allison Transmission products would be highly advantageous Easily work independently, but just as happy working in a team Have effective communication and teamwork skills, and actively promote Penske's values and purpose. Experience in Electronic control systems would be favourable. An eye for detail with high quality field service and job reports. Flexibility to respond to reasonable field mobilisations, planned activities and short notice mobilisations. About Us: Penske Australia is a premier distributor of premium diesel and gas engines, power systems and heavy vehicles. With brands including Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison our operations extend across some of the most vibrant on- and off-highway markets Australia wide. As part of the Penske Group, you'll…

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Job description Global innovation power house CBD – location 2 month Temp to Perm Perfect opportunity to put utilise your friendly and efficient Reception and Administration skills to help secure this fantastic Temporary opportunity with the potential to extend or go perm working working with a Global innovation company, in a friendly and collaborative team environment.   Duties include:   Main Point of Contact for Office – Front of house to greet internal & external guests Administrative Assistance Diary management Email management Coordination of travel Information preparation for Executives Assist with international visitor coordination when required Ad hoc administration as needed Project work as required  Office support Catering for whole office events Cleaning and tidying of the office: meeting rooms, dishwasher, kitchen, fridge clean Local building maintenance management when the Property Manager is unavailable Catering for team events Inductions for employees Offer support to the broader Service Support team when needed  Reception Reception cover 8.30am – 5.30 pm Point of contact at reception Courier ordering and Australia Post mailing Parking request coordination General office announcements  Click the button below to submit your application or reach out to Tamsin Clark [email protected] if you have any questions.

Click here to view more detail / apply for Receptionist

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rapport with customers and suppliers.Strong computer skills.Excellent problem solving skills and a can do attitude.Permanent full-time position.Monday - Friday 9:00am - 5:00pm.Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.Lunch provided for all team members during our sales periods.Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.CultureAt Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul…

Click here to view more detail / apply for Service Liaison

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

Work for some of Australia's biggest and best brands in Sydney CBD, Inner West, and Greater Western Sydney. $30 - $35 per hour, plus Super! MAYDAY Recruitment is excited to work with some of Australia's biggest and best brands and we are always looking for amazing candidates to place in temporary office-based roles, such as Receptionist, Administrator, PA, EA, Data Entry, Recruitment and Call Centre Operators. Our clients in return are looking for well presented, experienced and hardworking candidates with a friendly and proactive approach to their work. Temporary roles range from 1 day to 12 months and we absolutely welcome any candidate with a relevant working visa and at least 1 years’ experience within a corporate environment. What’s in it for you: Work with an award-winning agency Work with global brands Competitive salary and hourly rates  Onsite training provided Opportunities within various industries The ideal candidate: Experience in administration, reception or a minimum of 1 years’ experience in a corporate environment 3-6 months left on your visa (if applicable)  Happy to travel to either the CBD, or Western Suburbs    If you meet the above requirements and are looking to secure temporary work ASAP, apply today!    If your experience is in line with what our clients are looking for, we will be in touch.

Click here to view more detail / apply for Temporary Receptionist, Administrators, EAs and PAs

What it means to be a part of our team: 

• Fully paid comprehensive training: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and troubleshooting techniques 
• Learn while you earn: You will be eligible to complete a Cert III in Business, during work hours, fully paid by us 
• WFH Options: After you've practised what we teach, you can work from home 2 days per week 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be a part of the TSA Way: You'll be rewarded, recognised and a part of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
• Provide expert advice and troubleshoot technology faults that customers might be facing
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, have confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

• Previous experience in the Veterinary or health industry preferred
• 2+ years' experience within a client services position within a fast-paced environment,
• Have a strong work ethic and enjoy working as part of a team.
• Commitment to gold standard patient care and a “fear-free” approach to patient handling.
• The confidence and initiative to work autonomously yet lean on your team as needed.
• Ability to multi-task and navigate within a busy, multi-departmental workplace
• A passion for excellent customer service and exceptional communication and interpersonal skills,
• Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Lead, collaborate, and nurture.

Leading a Team of dedicated, professional early childhood education professionals? Tick. Developing a thoughtful culture when the entire Team is passionate about supporting children to be brave, curious, and imaginative in their learning? Tick. Nurturing relationships with children, families, and your Team to provide the best experience young children can have? Big tick.

If you put a tick next to those questions, becoming the Centre Manager at Guardian is your next role. Centre Managers touch every aspect of life at Guardian. Through leading, collaborating, and nurturing, Centre Managers help us deliver on the day-to-day goal of providing amazing learning experiences in a safe and secure environment. You will be part of a nationwide Team that has the cherished privilege of supporting the education and growth of young children. Joining Guardian means having a great place to work, filled with thoughtful colleagues and exciting opportunities to grow and develop your career. Our benefits include:

Lead your ongoing professional development and learning through exceptional coaching, conferences, mentoring, and career advancement opportunities.
Use your skills and experience to drive business performance that supports sustainable investment in our practice, Centres, and Teams.
Collaborate with professional Educators and Teachers through workshops and meetings to share best practice and learn from each other as you innovate in early childhood education programs based on exploration, discovery, and play.
Lead decisions about resourcing and the education environment for children.
Enjoy a competitive salary and financial benefits including attractive remuneration packages, generous childcare discounts, recognition and rewards, and an employee referral program
Guardian Degree program - We can support you by offering paid study, flexible work hours, guardian mentors and reimbursement of course fees, because we want to see you succeed. (Terms & conditions apply)
WHEREFIT - 2,000 discounted corporate offers at up to 50% off for gyms, studios, activewear, healthy meals, beauty and more...
Paid first aid courses and renewals 
$70,000 + plus super

The Opportunity

Guardian Childcare and Education is looking for Centre Managers across Australia in the following states: NSW, VIC, ACT, SA, and QLD  

Working closely with your Team of Teachers and Educators, you will enjoy:

Leading a professional Team to create a safe and secure environment where children are supported to be brave, curious, and imaginative in their learning.
Building lasting and meaningful relationships with families so they feel informed and sure their children are receiving the best education and care in the community.
Developing an exceptional culture of quality and safety that makes Guardian the Centre of choice in your community.
Contributing to making your Centre an example of why Guardian is driven by its mindsets of being brave, positive, thoughtful, and professional in all aspects of what we do.
Using your leadership and business skills to make your centre financially sustainable, as Guardian invests 100% of profits into more high-quality education for young children across Australia.
To be considered, you will have:

A completed Diploma in Children's Services and/or Bachelor of Education (or working towards)
Prior experience working in a long day-care centre in a leadership role.
Sound, practical working knowledge and implementation of the NQF and the EYLF.
Budget and financial accountability experience
Current First Aid and Asthma and Anaphylaxis certificates, and current Working with Children check.
Apply now

Take a positive step and apply now to join Guardian Childcare & Education.

Referrals

We offer referrals for Guardian employees so join us and bring a friend to refer and earn. For more details, visit: guardian.edu.au/careers/refer-your-friends

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

Click here to view more detail / apply for Participant Support Officer

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or 0491 914 503.

Click here to view more detail / apply for Customer Service Assistant

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

Click here to view more detail / apply for APS3 Participant Support Officer - Warrnambool