Total 3,210 Customer Service job vacancies in eveleigh nsw 2 locomotive street

Kick-start your career with a Customer Service - Insurance Trainee. Squad in conjunction with our host are seeking a well presented mature candidate to join their team as a Read More...

Click here to view more detail / apply for Customer Service - Insurance Trainee Learn More Apply Now

Kick-start your career with a Customer Service - Insurance Trainee. Squad in conjunction with our host are seeking a well presented mature candidate to join their team as a Read More...

Click here to view more detail / apply for Customer Service - Insurance Trainee Learn More Apply Now

BE OUR NEXT RISING STAR IN THE NORTHERN RIVERS REGION!! Our Mission & Values The most valuable asset of our organisation is our employees. At Star Group, we understand that each employee Read More...

Click here to view more detail / apply for Service Electrician - Northern Rivers Region

First Class Machinist - Field Service Posted Date:  9 Dec 2023 Location:  Tomago, NSW, AU Read More...

Click here to view more detail / apply for First Class Machinist - Field Service

Job Description Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination Read More...

Click here to view more detail / apply for Customer Service Officer

Your role
Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:

• A hands-on technical support lead who can mentor, guide and assist a team of senior application support analysts to provide high quality application services to critical investment banking applications.
• Face off to the trading desk; manage senior stakeholders in application development and client account managers.
• Be able to perform People & Performance management duties
• Be responsible for Major Incident Management, Problem Management , Change Management , Request Management and Business Continuity Management
• Manage relationships between UBS and our vendor partners
• Report on team performance and KPIs
• Support the Service & Product Manager across several Technology domains
• Contribute expertise to the management of existing and new IT products and services
• Optimize the service issues and gaps and implement service quality management and reporting
• Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs
• Automation and efficiency improvement : A person who is passionate about the new tools ( SPLUNK, APPDYNAMIC, etc.), technologies ( BIG DATA, NO-SQL, etc.), and processes ( ITIL, DevOps, Agile) and adopt them in the working environment to increase the efficiency and effectiveness


Your team
You will be part of global Technology Operating Center (TOC) team aligned to IB Equities Financing business , which provides L2 application support covering exchange traded derivatives clearing and settlement; prime brokerage; and stock lending functions. You will be directly responsible for a global team of 15-16 analysts across different ranks. This team is global in nature and is responsible for the full spectrum of support from front-line user support, through to complex system support, to release and environment management.


Your experience and skills
You have:
• Experience as application support lead (8+ years)
• Total IT experience of 15+ years
• Financial product knowledge on vendor products like Murex and Calypso
• Experience in the Finance or Banking Industry. Must have led teams supporting mission critical capital market apps
• Technically proficient in UNIX/LINUX, Shell Scripting, Perl, RDBMS, Autosys, physical and virtual infrastructure
• Experience in cloud and big data analytics.
• Familiarity with ITIL processes (Certification preferred)
• Solid technical and presentation skills
• Experience in working with Global teams, managing business and development stakeholders
• Excellent & proven Incident management and organization skills

You are:

• Customer centric mindset, autonomous and self-driven, multi-tasker
• Ability to work under high pressure, fast paced environment
• Quick learner and ability to adapt to new technologies, tools and processes.
• Maintain high level of availability and act as a complete team player. Ability to context switch.
• Have passion for technology. Highly hands-on at all levels
• Demonstrate high level of agility and proactivity
• Experience in collaborating with internal and external teams
• Passion to drive continuous improvement.
• Ability to work with different cultures across geographies
• Have very strong communication skills (written & verbal) and an influencer
• Have a strong focus on ownership of issues and commitment to resolving them with eye for details.

Customer relationship officer.
Global Track Warehouse (GTW) is seeking to employ an enthusiastic person to join the customer service team in our Yass NSW office.

GTW is an international company that was founded in Australia. Our rubber tracks and pads are manufactured in our factory and distributed worldwide. The successful applicant will need to be proactive, willing to learn new skills, be able to effectively communicate with customers and work as a part of a team.

Duties will include but not limited to:
• Contacting new and existing customers regularly.
• Travelling nationally to visit dealers
• After sales follow up.
• Administration duties as directed.
• Social media advertising and updates.
• Quoting and invoicing customers.
• Attending national Field Days.

This is an entry level opportunity for the right person with good long-term prospects.

Email your CV to: [email protected]

Network Engineer - One year contract - Parramatta Location, Attractive Daily Rates (Citizen/PR) Your new company We are hiring for NSW government organisation for a Network Support Officer. The position is based at Parramatta/Sydney Olympic Park but with some field support in greater Sydney and NSW. The position is reporting to Manager-Network Engineering The Network Support Officer - provides technical advice and support on network matters, deploys data, voice, Teleconference/AV and wi-fi networks on sites; provides network operational support to monitor the networks, trouble shoot and solve network issues. The LAN/WAN equipment are primarily Cisco, integrated with Aruba wi-fi products for wireless LANs. In addition, the network supports remote connectivity from staff, vendors, and suppliers. Applications in use range from common Microsoft products to specialized front line applications and voice services. The successful candidate will be required to be available on-call for a week to provide after-hour support, this arrangement is rotated every 4-6 weeks depending on resource availability. Your new role Provide network operational support - incident handling, network monitoring, troubleshooting, configuring and change implementation to minimize down-time and loss of productivity. Provide technical advice and support on networks for projects incl. identifying cable faults, on-site equipment installation, configuration, testing/troubleshooting, commissioning, and network documentation. This role is largely office based and involves work during normal business hours. However, this role also provides on-call support after hours and involves travel to remote sites and working after office hours to meet project deadlines if required. T he officer will provide network support for:

Cisco router, switch, voice gateway, CUCM, phones, Teleconference/AV devices
Aruba wi-fi system/equipment e.g. controllers, wireless access points (WAP)
Network monitoring
Troubleshooting and resolving network issues, incl network hardware, firmware, software, configuration
Teleconference/AV and Collaboration System support (e.g. MS Teams)
Liaise with product resellers/vendors for equipment support and Telcos for carrier services (e.g. Telstra)
Identify cabling faults and liaise with approved cablers to rectify cabling faults

What you'll need to succeed

Experience in a similar role providing network support for a range of Cisco and Aruba network products, and Teleconference/AV systems, incl installation, configuration, testing/troubleshooting, and commissioning
Demonstrated detailed knowledge and experience across a range of network devices including configuration installation and troubleshooting
Experience with Aruba wireless networks and products such as controllers, access points etc.
Strong analytical, problem-solving, communication and project management skills.
NSW Driving License is mandatory.

What you'll get in return

Long-term Contract
Attractive Daily Rates
Great Work Environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Or Call +61 2 9249 2207 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Plant Mechanic - Field Service Posted Date:  8 Dec 2023 Location:  Griffith, NSW, AU, 2680 Read More...

Click here to view more detail / apply for Plant Mechanic - Field Service

Customer Service Coordinator Penrith Competitive salary  Non-customer facing role Exceptional Benefits A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. WHAT-S ON OFFER: a range of amazing employee Read More...

Click here to view more detail / apply for Customer Service Coordinator

Position Partners are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater. This role will report to Read More...

Click here to view more detail / apply for Field Service TechnicianSilverwater, NSW

IPS Australia is the largest independent service provider for rotating equipment in Australia.
Our workshops are based in Somersby NSW, & Kwinana Beach WA, and our business is to maintain and provide spare parts for rotating equipment such as steam and gas turbines, pumps, compressors and blowers, gearboxes, as well as reciprocating compressors.
IPS Australia is currently looking for a qualified Field Service Engineer to carry out field service activities specialising in reciprocating compressors of various manufacturers.
The successful candidate will have an engineering degree, at least 3 years experience with the specific maintenance and repair procedures for reciprocating equipment, and available to work on our client sites in Australia, New Zealand, PNG, Pacific Islands.
Your role main responsibilities will include:
• Carry out field service activities on reciprocating compressors of various manufacturers
• Strip, inspect, repair, rebuild, commission machinery including reporting and recommendations
• Supervise a team of mechanical fitter or work autonomously
• Machinery to work on: reciprocating compressor, diesel or gas engines (not as mandatory, but preferred), integral recip compressor-Gas engine (not as mandatory, but preferred), familiar with condition monitoring (preferred)
• Support the operation of the service activities with technical expertise
• Assist the operation of the workshop as required including hands on activity during field service down time.
• Assist sales activities for both workshop and field services in conjunction with IPS Business Development Managers. Including customer visits, if required
• Provide technical customer support to clients
• Develop detailed scope of works to assist in sales and contract execution.
• Development of specific quality documentation (ITP’s, IRS, Work Procedures) for service activities in conjunction with Operation Manager
• Provide on the job training for IPS service personnel
You will work mainly on:
• Axial, centrifugal, multistage, integrally gear compressors and expanders
• Screw compressors
• Industrial gearboxes
• Reciprocating compressors and valves
• All type of rotors
• Steam and gas turbines
• Fans and blowers
This is predominately a Field Service position. Ability to travel to field locations within Australia is required. The applicant will be able to work on his own or part of a team according to OHS& E standard. The Field Service Engineer is the Supervisor on site and manages the team as well as being the main point of contact for our client.
To be considered you will:
• Have a Master/Bachelor degree or a certificate IV in Mechanical Engineering
• Be an Australian Citizen or a Permanent Resident
• Have 5+ years rotating equipment experience
• Be based in NSW, WA or willing to relocate to our workshop locations
• Have experience in project management (favourable but not essential)
• Have a professional accreditation such as CPEng, NER, RPEng, RPEQ (favourable but not essential)
We are looking for high achievers who strive for results and have a strong commitment to achieving safety standards. We want people who are professional, innovative, committed and looking to be challenged. You will have a pragmatic approach to problem solving and will have sound communication skills and the ability to establish effective working relationships with a variety of different stakeholders.
In return for your hard work and dedication you will be rewarded with a competitive salary, an opportunity for career growth and development as well as the chance to work with a team of driven and professional colleagues who encourage and support the delivery of optimum results.
To apply, send your letter of application and resume detailing your qualifications, experience and references. If you have any question please send us an email at [email protected].
Please note only shortlisted candidates will be notified. No agencies please.
Based Somersby, Gosford & Central Coast NSW
Full time
Salary Package: $80K to $120K per year
Job Types: Full-time, Permanent
Salary: $80,000.00 – $120,000.00 per year
Schedule:
• Afternoon shift
• Day shift
• Evening shift
Supplemental pay types:
• Overtime pay
• Performance bonus
Application Question(s):
• Are you willing to undergo a pre employment medical and drug/alcohol testing?
Experience:
• Reciprocating Compressor: 1 year (Required)
Work Authorisation:
• Australia (Preferred)
Work Location: On the road

Are you seeking a full time, permanent job? Looking to be trained and supported? Then we can help you! If you are reliable, hardworking and can commit to working safely and following procedures in a physical and mentally stimulating job, we would like to hear from you. We can offer you an ongoing full time, permanent job with supportive management and industry training to provide upskilling opportunities. You will be a valued team member working in a fast-paced environment that has a focus on caring, safety and wellbeing. As a full-time, permanent employee, you will work 38 hours per week with the potential for overtime and weekend work. About the job: We are seeking Care Service employees who value coming to work in a safe and supportive environment, with an Equal Opportunity Employer and are seeking a career path offering stability and rewarding commitment. With various areas requiring reliable new team members, depending on your previous experience and skill sets, you will undertake all duties within the relevant areas of cleaning, catering and laundry services:

Assisting collection, receipt and sorting of linen
Assist in the washing, drying and ironing of residents linen, clothes etc
Assist with preparing, delivery and storage of clean articles
Receives, handles, stores / rotates, prepare, serves / delivers food in safe and hygienic manner
Clean and prepare kitchen, dining rooms, equipment and utensils and record in schedules
Assist in temperature recording
Manual Handling tasks individually and where applicable or as part of a team

Entry Level: Annual $47,997 p.a Hourly rates: $24.29 p.h Grade 1: Annual $49,241 p.a Hourly rates: $24.92 p.h Grade 2: Annual $52,047 p.a Hourly rates: $26.34 p.h Grade 3: Annual $55,663 p.a Hourly rates: $28.17 p.h Entry level pay rates are based on no or little relevant experience, You will have the opportunity to progress through the above levels based on role availability, aptitude for the tasks and training provided, prior attendance and performance record. Available Positions: 50 Estimated Start Date: 15/01/2023 To be successful, you must meet the following requirements:

Australian Citizen / Permanent Residency / Full Working Rights in Australia are essential
Pass a Pre-employment medical check including drug alcohol test
Physical Stamina, Attention to detail, Strong Work Ethic and willing to work as part of a diverse team
Willingness to work indoors assisting elderly people with their needs
Q-Fever vaccinated or willing to receive the vaccination
Be able to provide two reference checks
Immediate start possible
Availability across day, afternoon and night shift - depending on your assigned role.

We are an Equal Opportunity Employer and all applications are treated with complete confidentiality. Only applications with a right to work in Australia will be considered. If you feel you are suitable and match the above criteria, please click the 'Apply Now!' icon below to submit an updated resume and a brief cover letter explaining your suitability to this role. ** We thank you for your application however, due to the volume of applicants only successful applicants will be contacted **

HealthX is seeking 10 Personal Care Attendants (PCA's) to work in an aged care facility in BATEAU BAY, NSW 2261. These positions are full time contract positions for 4 years commencing in March 2024.

Located in Bateau Bay NSW,
• Hourly rate of between $28 - $31 plus shift allowances and super
• Full time fixed term

About the role

You will already know that working in Aged Care is your passion and have a commitment to making a difference. You will take pride in delivering an exceptional service, with a focus on person-centred care.

Duties include:
• To provide resident care programs to meet the individual needs of the residents
• To implement the Philosophy, Objectives and Policies of the Organisation
• To comply with all Confidentiality and Privacy Agreements entered into.
• Communicating to the RN/Team leader any changes observed in residents.
• Provide appropriate care to residents
• Ensure residents have the opportunity to make informed choices and decisions regarding their care programs.
• Foster good working relationships with everyone on the team.
• A commitment to delivering quality care.

To be successful in the role the suitable applicant will be/have
• Experience working in aged care is highly desirable but not essential
• Ability to work as part of a team
• Empathy and an emphasis of treating others with dignity and respect
• Reliability and punctuality
• Flexibility to be work across all shifts (day, afternoon, nights) - 76 hours per fortnight.

What we offer
• A safe and supportive work environment where people are valued and feel part of the HealthX family
• Working for a trusted employer who has a commitment to excellence

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for product support, field testing and/or commercial deployments. RESPONSIBILITIES: • Provide technical support for ADB customers working with complex RF and IP networks and systems. Tasks include: o Answering technical questions either on the phone, e-mail, and on-site o Establishing and apply procedures to restore the operation of deployed ADB products o Using advanced troubleshooting methodologies and techniques, determining the nature of customer issues (root cause) resulting from the interaction of ADB products with other system components within complex RF and IP networks o Perform maintenance of Headend, Datacenter and Customer Premise Equipment products o Act as customer point of contact when an internally coordinated effort is required to resolve customer issues o Advocating internally within ADB engineering for changes to improve customer experience when best practices can be identified while working with ADB customers and other ADB engineers • Setup, conduct and record lab tests for RF and IP products within the ADB product portfolio • Independently diagnose and resolve product issues, as well as work with ADB engineering development teams, customers, and other field engineers to create optimal solutions • Using advanced troubleshooting methodologies and techniques to conduct log file analysis, database research, and use other mechanisms to diagnose and resolve issues • Effectively communicate technical issues to internal and external partners, must be able to communicate both verbally and in writing including writing professional procedural documentation and technical descriptions as necessary • Occasionally deliver presentations to internal and external audiences on issue resolution, risk analysis, technical proposals, etc. • Perform other duties as assigned by the Engineering Operations Manager REQUIREMENTS: • Must possess a valid Driver’s license • Must possess a valid Passport • Travel: 5 years) in the Cable IT field. PREFERRED EXPERIENCE: • Must have a proven track record of successful troubleshooting, issue resolution and root cause analysis within complex IT and RF environments, with particular focus on hardware appliances in IPTV and SAT TV industry technologies • Understanding of STB operational behavior: Tuning, Conditional Access, return-path communication • Knowledge and experience in Set-top box architecture, SAT & IP network topologies, common system components, content delivery mechanisms • Ability to research, absorb, and apply industry standards that frame the operations of ADB STB products such as, Satellite and IP video delivery, overall knowledge about digital media transport and compression formats • Knowledge of Linux systems administration and command line interface use. Including some knowledge of shell scripting. • Experience with virtual machine and High Availability (HA) environments. • Competent knowledge of SQL.

Deliver vital care to seriously ill or injured patients with life-threatening medical conditions in Sydney's Public and Private Hospitals.


Intensive Care, Critical Care, High Dependency, Paediatric Intensive Care
Freedom to choose when and how much you want to work
Positions available all over Sydney


What we offer


Decide your work-life balance by letting us know  how much and when YOU want to work .
Enjoy the extra money with attractive  agency pay rates
Have confidence you’re being offered  the best available shifts  by working with a long-standing and well-established nursing agency
Block Bookings  available if you are looking for a steady and consistent workload
Have the opportunity to further your career by training and working in  specialised fields
Extensive  training and development  opportunities to advance your nursing career
A  strong support base  with our friendly and experienced admin staff providing you with assistance
Great  referral bonuses  available


Employment type


Full-time Base salary of  $90,000 to $110,000  depending on experience and area of specialty.
Casual  Base hourly pay rate of  $50-$60  depending on experience and area of specialty. Part-Time or Full-Time equivalent hours available.


The Role
Provide nursing care to critically ill patients and patients with unstable health after injury, surgery or acute phases of the disease.
 

What you will need


Minimum 1-year recent clinical experience*
Experience working as an Intensive Care Nurse in Australia or countries with equivalent standards of nursing practice and education**
Bachelor of Nursing or equivalent
Work rights in Australia
Current AHPRA Registration
Current Criminal Record Check (can easily be applied for)
Current Working with Children Check (can easily be applied for)
Full immunisation history
Great communication skills
Excellent organisational skills
Ability to work well independently or in a team
Commitment to high-quality patient care
Ability to work in a stressful and emotional environment
Sound clinical decision making and problem-solving skills
A resume to send with your applications

Ladybugs is a long hour daycare service catering for children aged 0-6 years old. We believe each child is a unique individual, with individual beliefs, needs and interests that must be respected and encouraged. At Ladybugs we aim to provide quality care and comfort in a safe friendly environment and offer an early learning program through the intervention of planned play activities that allow children to grow and enable them to reach their full potential.

We are currently looking for a Centre Manager to join our company in a full-time capacity.
The right person for the role will need to have the following:
Skills
• creating and carrying out initiatives that support young children's intellectual, social, emotional, and physical development
• supplying childcare at daycare facilities, before and after school program, and holiday programmes.
• guiding and overseeing employees as they teach and develop children
• making sure the centre complies with all applicable government regulations and standards and is a safe place for all stakeholders
• communicating with parents and keeping the centre’s records and accounts up to date
• hiring and training employees

Education and Experience

• Minimum Bachelor level qualification
• Minimum 2 years total work experience

Note:
Please send your Resume, Portfolio and Cover Letter to [email protected]

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Read More...

Click here to view more detail / apply for Participant Support Officer - Port Macquarie

Defence Industry - Field Service Representative in South West Sydney Your new company You new business is an Australian Market Leader within the Defence Industry. They are a global business, offering substantial career progression and exciting defence projects across a variety of domains. They value innovation, integrity and technically astute individuals and will support to nurture you career development. A flexible culture and supportive team environment, will make for a fantastic working life within a business with substantial opportunities to advance your career. Your new role As a Field Service Representative, you'll be responsible for undertaking maintenance and operation of the equipment within their storage facility and across different Defence sites. You will be a part of the development and implementations of systems that help oversee maintenance and operational information across contracts. You will improve both reliability and function of Defence systems and equipment by implementing additions, changes and expansions. You will also calibrate equipment, complete technical investigations and also complete inspections. What you'll need to succeed

Hold current defence clearance(baseline clearance as a minimum)
Be ITAR compliant
Cert III in Electrical, Mechanical or Fitter trade
Experience within. Defence related industry is highly desired.
Proven experience with inspections, maintenance and repair of technical equipment
Be able to work across trades

What you'll get in return Join a company who pride themselves on being an equal opportunity employer and value their employee's skills, career growth and personal development. What you need to do now If you are interested in this position and feel you have the skills described to be successful, click 'apply now' or for more information and a confidential discussion, or to find out about more opportunities within the Defence Industry, contact Holly Powell on 02 9049 6980 or [email protected] Please click here to apply.

Need a change of scenery? See the sites! Due to some exciting projects and business growth, we are seeking a Project Support Administrator to join our friendly team in Gunnedah, to Read More...

Click here to view more detail / apply for Project Support Administrator

Fantastic opportunity for diploma qualified educators to work for a family owned and operated centre. Kool Beanz Academy offer the highest quality facilities and education and we are looking for superstar educators to join our team as Lead Educators.

For us, it's about finding our Kool Beanz family. A caring and nurturing team who are passionate about early childhood education and the developmental needs of each child in our care.

If you are looking for a future in childcare tell us all about yourself!

We are committed to lifelong learning of not only our children, but also our team. We acknowledge, recognise, and believe in our people and promote authentic and genuine relationships. You will be valued, supported and most importantly, inspired by your team.

Are you…..

Diploma qualified looking to lead a team with the opportunity to have your bachelor's degree subsidised if you are looking to upskill.
Do you possess these qualities?

positive, enthusiastic and upbeat
flexible, energetic and committed
focused, driven and passionate
caring, responsive and intuitive
experienced and professional whilst maintaining a fun sense of humour

Key responsibilities:
* To be responsible for the planning, implementation and evaluation of the daily program for the individual children or groups
* To be responsible for planning and preparing the environment, setting up interest based experiences, preparing and clearing away materials and supplies
* Identify children’s interest and use these to inform the program
* To critically reflect on the program and use these reflections to drive improvement
* Document the learning of individual children for program planning purposes and to monitor their progress against learning outcomes while reflecting the Early Years Learning Framework
* Keep up to date with current development in the Early Childhood sector
* Develop, implement and evaluate daily care routines

What you’ll enjoy
A beautiful, purpose-built setting with state-of-the-art facilities and strong connections with the local community and schools
An opportunity to have a significant impact in the practices and processes relating to the educational program across the organisation
Attractive incentives and bonuses, Salary plus Superannuation
Career advancement opportunities across our growing organisation
Generous discounts for your own children
Regular professional development opportunities
Flexible working hours between 6.30am to 6.30pm
If you are looking to join a work ‘family’ and think you have what it takes to work in a high quality, compassionate and caring environment then reach out to us with your CV and Cover letter today. We want to hear everything about you!

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian’s Cloud SMB and Cloud Enterprise teams are looking for experienced and passionate Senior Cloud Support Engineers to join our teams in Sydney!

You will be part of a growing team of engineers improving our support capabilities and quality for our Cloud customers. Our Senior Cloud Support Engineers are highly proficient engineers who resolve all types of issues and enable the teams to deliver the best end-to-end customer experience. They identify operational trends and work with cross-functional teams to drive product improvements and key support initiatives. They are the go-to person for any technical challenge raised by the Team.

If you are passionate about working with smart teams and providing high-quality service to the world’s largest customers this role could be perfect for you! We are looking for customer champions who drive alignment and impact across product and operations teams.

On your first day, we'll expect you to have:
- 5+Years experience with technical support, software services, and/or system administration for a large end-user community.
- 7+ Years experience working in a highly technical environment, interacting with customers and exceptional communication skills.
- Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.
- Passion for providing legendary service to our Small, Medium and Enterprise Business customers, using Atlassian Cloud products.
- Ability to diagnose and fix technical issues in a timely manner and help customers get the most out of their Atlassian investment.
- Advanced experience with IT Operations, Application Support, Cloud technologies and operating systems.
- Deep understanding of TCP/IP, SSL/TLS, CDN, Browser/Dev Tools, HTTP, Mail, Database Queries and Java Source.
- Strong database skills, with the expertise to write and update SQL queries with ease.
- Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc.
- Experience with Splunk.
- Experience with APIs and REST calls.
- Proven ability to deescalate difficult situations with customers, while multi-tasking between tickets and mentoring your team.
- Excellent written communication skills with the ability to explain complex topics in easily understood, concise language [English] over email, phone or screen-shares.
- Really want to win us over? You can tell us about your experience using Jira, Confluence, and Atlassian Access.

In this role you will:
- Own Internal and Developer escalations driving points of friction to resolution. Then show initiative to take immediate action when confronted with a problem and proactively work on potential solutions.
- Demonstrate your operational experience to identify trends, drive team tactics and contribute to continuous improvement initiatives.
- Help develop the team by conducting brown bags and delivering feedback.
- Resolve customer issues involving code error diagnosis, debugging, validation, and root cause analysis.
- Creation and curation of knowledge-base articles and documentation to help customers help themselves.
- Perform case reviews to identify trends and improvement areas and define action plans for support engineers.
- Evaluate active tickets, prioritising workload, strategic projects, and monitoring queue health.
- Drive collaborative discussions within the Team, challenge thought processes, and encourage peers to see them through.
- Be a role model of Atlassian values and culture, actively shaping and inspiring people around them.
- Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
- Provide ad-hoc guidance to customers, internal teams, Atlassian Solution Partners and others regarding how to properly implement Atlassian products.
- Periodically collaborate to develop and implement operational improvements. Also, you may be asked to represent Atlassian at events (Technical conferences, Meetups, etc.).
- Participate in weekend and holiday rotation and/or on-call as required.

All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub: https://www.atlassian.com/company/careers/resources.

Seeking an experienced and qualified aged care worker.

Based in Eastern suburbs of Sydney.

Must have National Plice check and references

Own care and drivers licence preferred but not essential.

Flexible hours and days availble to suit. Apply Now

IPS Australia is the largest independent service provider for rotating equipment in Australia.
Our workshops are based in Somersby, NSW & Kwinana Beach, WA, and our business is to maintain and provide spare parts for rotating equipment such as steam and gas turbines, pumps, compressors and blowers, gearboxes as well as reciprocating compressors.
IPS Australia is currently looking for a qualified Mechanical Project Engineer with at least 2 years of experience in rotating equipment to be based at our Somersby NSW or Kwinana Beach workshop and work on sites in Australia, New Zealand, PNG, Pacific Islands.
Your main responsibility includes:
• Ensures the correct protocols, procedures, specifications and documentations are in place for the projects to be completed to the correct/relevant engineering standards
• Ensures technical support is provided to members of the team executing the projects, from technician to supervisor and management level
• Ensures that other projects within position scope are implemented and managed as needed and or as directed and any other tasks as assigned from time to time
• Developing, reviewing relevant specifications and standards
• Responding to inquiries from clients and internal team members and resolving technical problems concerning the projects
• Managing QA paperwork, associated standards and design specifications and documentation, ensuring adherence to IPS QA system
• Working and communicating with Project Managers, Engineering Professionals, subcontractors and suppliers to ensure that the relevant QA standards and expectations are met
• Advising management on matters requiring attention and implementing their decisions
• Overseeing work by subcontractors and developing reports on achieved specifications
• Collecting and analysing technical data associated with projects undertaken, and reporting on project outcomes
• Develop and maintain the goodwill of clients and promote the sale of IPS products and services to existing and potential clients
• Maintain at all time a professional approach to clients and coworkers
• Assist sales activities for both workshop and field services in conjuction with IPS Business Development Managers
You will work mainly on:
• Steam and gas turbines
• Axial, centrifugal, multistage, integrally gear compressors and expanders
• Screw compressors
• Fans and blowers
• Industrial gearboxes
• Reciprocating compressors and valves
• All type of rotors
Ability to travel to field locations within Australia, New Zealand and Pacific Islands is required on a regular basis. The applicant will be able to work on his own or in a team according to OHS&E standards.
To be considered you must:
• Have Certificate 3 and/or 4 of Mechanical Engineering and/or Engineering Degree
• Have 2+ years rotating equipment experience
• Be willing to relocate to our workshop locations
• Have experience in project management (preferable)
• Have a professional accreditation such as CPEng, NER, RPEng, RPEQ (preferable)
We are looking for high achievers who strive for results and have strong commitment to achieving safety standards. We want people who are professional, innovative, committed and looking to be challenged. You will have a pragmatic approach to problem solving and will have a sound communication skills and ability to establish effective working relationships with a variety of different stakeholders.
In return for your hard work and dedication you will be rewarded with a competitive salary, an opportunity for career growth and development as well as the chance to work with a team of driven and professional colleagues who encourage and support the delivery of optimum results.
To apply, send your letter of application and resume detailing your qualifications, experience and references.
Salary: $75,000 per year
Job Type: Full-time
Salary: $75,000.00 per year
Schedule:
• 8 hour shift
• Overtime
Supplemental pay types:
• Overtime pay
• Performance bonus
Experience:
• Rotating Equipment: 2 years (Preferred)
Work Authorisation:
• Australia (Preferred)
Work Location: On the road

Position Title: Engineering Project and Service Manager - Hydropower
Position No: SYD00001
Department: HYDRO
Reporting to (D&C)1: Managing Director
Reporting to (FLM)2: Director – Service and Rehab Australia
Location: Sydney NSW 2000
Location type: On-site/Office based with travel
Employment Type: Full-time Contract


ABOUT ANDRITZ

The ANDRITZ GROUP is a global market leader in the supply of plant, equipment, and services for hydropower stations, the pulp and paper industry, for solid/liquid separation in the municipal and industrial sectors, the steel industry, as well as for the production of animal feed and biomass pellets.

Headquartered in Graz, Austria there are approximately 28,000 employees world-wide.


JOB PURPOSE STATEMENT:

The objective of this new role is primarily to manage the supply and services of Electrical (E) and Mechanical (M) equipment package with the Andritz Hydro project team, JV partners, subcontractors and customers. This includes project, service and O&M business in both sales activities and proposal management as well as order execution.

- Conduct detailed contract review and coordinate progress meetings with all stakeholders
- Secure in full- and on-Time delivery of the components to the customer and achieve all associated milestones in the program
- Support the Service Hydro team in the bidding phase, sourcing, and installation activities
- Maintain close collaboration with the global project team (across multiple time zones)
- Deliver a best practice OHS&E attitude and performance


VALUES

Andritz employees are expected to consistently display the Andritz values of:

- Integrity (Ethics/ Transparency/ Compliance)
- Respect (Responsibility/ Fairness/ Respect/ Teamwork/ Performance
- Reliability (Respect/ Customer Orientation/ Quality)
- Sustainability (Environment/ Safety)


KEY RESULTS AREA

Project Execution 50%

Responsibilities:
- Coordinate our total supply and service package with the customer(s)
- Maintain close collaboration with all stakeholders regarding project progress and scope of supply
- In coordination with the project team, discuss and resolve contract related concerns with the customer(s)
- Monitor customer service, invoicing, expenditure, payments and administration costs
- Conduct regular review of contract requirements and communicate any variations
- Ensure timely and accurate completion of sales/service activity and customer reports (Weekly, Monthly or Annually as directed by Management)
- Coordinate activities in accordance with all local requirements and regulations, to ensure a smooth supply performance to the customer
- Manage specific Australian Standard (AS) requirements with the project team
- Identify and report any inconsistencies, hazards or risks (including proposed resolutions), to the project team
- Deliver and support excellence in OHS&E according to AS4801 and any other relevant standards
- Ensure accurate and thorough documentation of customer interactions and activities including the maintenance of accurate customer contact list and visit reports

Sales and Proposal Management 50%

Responsibilities:
- Develop competitive supply and service concepts in consultation with global experts within Andritz
- Develop competitive Operation & Maintenance concepts for maintaining power generation assets and synchronous condenser plants
- Elaborate appropriate technical solutions to satisfy customers’ needs
- Use product and technical knowledge to prepare estimates and tenders in accordance with sales and pricing policy
- Support the development of the local procurement concepts, a reliable local transport and logistics network and a local equipment installation program
- Negotiation with sub-suppliers and customers on behalf of Andritz Hydro
- Remain informed and up to date with regard to Industry related news, competition activities and product knowledge (Market Intelligence)
- Continuously and actively develop personal skills and knowledge relative to performance obligations
- Establish and develop the appropriate sales/service strategy for the sales of engineering services, supply contract for mechanical and electrical equipment in the Hydropower industry throughout Australia
- Identify new opportunities, promote new technologies, and/or replacement or modernisation of machinery and parts
- Respond to requests for sales opportunities through the development of proposals including bid formulation, reviews, approvals and submission, in consultation with key stakeholders
- Post proposal submission, assist with contract negotiations, reports on bid progress and ultimately, transition successful bids into implementation – all in consultation with relevant parties


KEY MEASURES:

Primary:
- Delivery (In Full and On Time) of agreed project outcomes
- Delivery on actions arising from meetings with the energy utility(s)
- Delivery on actions arising from meetings with the internal project team (off-shore)
- Delivery of actions on Service and Spare Parts and O&M Business
- Management and support of a proactive OHS&E delivery in accordance with contractual, regulatory and ethical standards
- Compliance to local company policies and guidelines

Secondary:

- Assist in the development and support of National sales opportunities for Andritz Hydro
- Develop and maintain key relationships with all stakeholders


OUR OFFER

Meaningful Work – ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in. Why are we so successful? Because we are passionate and love what we do!

Full Project Involvement – Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning. Employees and customers are both direct benefactors of this “total commitment” approach.

Professional and Personal Growth – As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.

Flexible Opportunities – ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.

Working Location - We offer a highly attractive office environment in the centre of the CBD in Sydney, close to the Sydney Harbour, coffee shops and various food courts.


CANDIDATE REQUIREMENTS & ATTRIBUTES

Education:
- Bachelor and/or Master’s degree in Mechanical or Electrical Engineering

Experience:
- At least 8 years demonstrable experience in senior technical roles in the in the Hydro sector, combined with successful project management/service management and execution experience.

Technical Competencies and Skillset:

- Project management/service experience with Hydro power projects or similar
- Extensive product, technical & field knowledge of the Hydro portfolio or similar
- Experience in Operation & Maintenance of power generation assets
- Experience in rotating equipment
- Experience with statutory licences, principal contractor role, and working permits
- Advanced knowledge of the MS Word, MS Excel, MS PowerPoint and MS Project
- Knowledge in an ERP system of advantage
- Ability to plan and manage your work effectively towards achieving objectives.
- Commercial & entrepreneurial awareness
- Good planning, communication & coordination skills
- Customer service orientated
- Takes ownership & initiative
- Fluency in German highly regarded

Note: This position description is not exhaustive. It represents the general position functions