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Total 142 Customer Service job vacancies in Townsville


Customer Banking Specialist - Castletown

Full-time
Townsville, Queensland
Customer Service
8 months ago
About The Role This role is a key component to the success of our branches. As a Customer Banking Specialist, you will be responsible for the highest ..

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Customer Engagement Manager

Full-time
Aitkenvale, Queensland
Customer Service
8 months ago
Your opportunity Reporting to National BDM Shared Living, and working with a dedicated team, you will drive and respond to new home and living busines..

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Service Advisor

Full-time
Townsville City, Queensland
Customer Service
8 months ago
Join the growing Service Department as an automotive professional and Service AdvisorExperience in a Service Advisor role within the automotive indust..

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Training Centre Manager - CH-47

Full-time
Townsville Training Centr
Education / Training
8 months ago
Role and Responsibilities                                                              �..

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Disposal Support And Plant Operator - Magnetic Island

Full-time
Magnetic Island, Queensland
Customer Service
8 months ago
Council role Permanent roles for the right person 9 day fortnight About Our Client The Townsville City Council are seeking a Plant Operator to join th..

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Learning and Development Support Officer

Full-time
Townsville, Queensland
Education / Training
8 months ago
HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a tempora..

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Learning & Development Support Officer

Full-time
Townsville, Queensland
Education / Training
8 months ago
About the company: Join the largest government authority in Northern Australia!  Our client has a great opportunity for a Learning and Development Su..

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Customer Service Representative

Full-time
Townsville, Queensland
Customer Service
8 months ago
PERSOLKELLY has a great opportunity to for a Customer Experience Officer for our client based in Townsville with full time hours 38 hours a week. This..

Official account of Jobstore.

Personal Care Worker

Full-time
Rowes Bay, Queensland
Administrative / Clerical
8 months ago
Personal Care WorkerBolton Clarke (RSL care RDNS Limited) is Australia’s largest independent, not-for-profit providers of residential aged care, ret..

Official account of Jobstore.

Behaviour Support Practitioner

Full-time
Townsville City
Customer Service
9 months ago
Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportun..

Official account of Jobstore.

Guest Service Agent

Full-time
Townsville
Customer Service
10 months ago
First impressions are everything! As a Guest Service Agent, no two days are the same. You will assist our guests from the moment they arrive through t..

Official account of Jobstore.

Technician - Field Service

Full-time
Mount Louisa, Queensland
Maintenance / Repair
10 months ago
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

Official account of Jobstore.

Client Advocate (Administration & Customer/Patient Reception)

Full-time
Townsville, Queensland
F&B / Tourism / Hospitality
10 months ago
This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and comm..

Official account of Jobstore.

Service Attendant - Cleaning

Full-time
Townsville City, Queensland
Customer Service
10 months ago
We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a..

Official account of Jobstore.

Staff Specialist Certified Maternal Fetal Medicine

Full-time
Douglas, Queensland
Others
11 months ago
Eligible health workers who make the move to work with us may receive up to $20,000 in incentive payments under the Queensland Health Workforce Attrac..

Official account of Jobstore.

Service Attendant - Mine Site Cleaner *

Full-time
Townsville
Customer Service
11 months ago
This could be your chance to get your start in a lucrative industry.Full time, permanent, guranteed hoursMine site cleaningFly in fly out to Labo..

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Service Attendant - Kitchen Hand*

Full-time
Townsville
Customer Service
11 months ago
This could be your chance to get your start in a lucrative industry.Full time, permanent, guaranteed hoursKitchen hand - assisting Chef and kitchen&#x..

Official account of Jobstore.

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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