Total 4,837 Customer Service job vacancies in Sydney/Melbourne, New South Wales

Hey You!

Yes, you! Are you ready to embark on a journey where every day is an opportunity to make a real difference in people's lives? Do you have a passion for supporting others and building stronger, more connected communities? Well, listen up because we've got an incredible opportunity just for you!

We're on the lookout for enthusiastic individuals to join our dynamic team as Full-Time Community Support Workers. And here's the best part – no prior experience required! That's right, we believe in your potential and are ready to provide all the training and support you need to thrive in this role.

As a Community Support Worker, you'll be the superhero of your neighborhood, providing essential assistance and empowering individuals to live their best lives. Whether it's helping someone find housing, connecting them with resources, or simply lending a compassionate ear, your impact will be immeasurable.

What sets us apart:

* A culture of inclusivity, diversity, and support where everyone's voice is valued.
* Opportunities for growth and advancement within a rapidly expanding organization.
* Flexible scheduling options to fit your lifestyle and commitments.
* A team of passionate individuals who are committed to making a positive impact in our community.

What we're looking for:

* A big heart and a genuine desire to help others.
* Strong communication skills and the ability to build meaningful connections.
* Adaptability and resilience in the face of challenges.
* A positive attitude and willingness to learn and grow.

What we offer:

* Full-time employment with competitive compensation and benefits.
* Comprehensive training to equip you with the skills and knowledge needed to excel.
* Ongoing support and mentorship from experienced professionals.
* The chance to be part of something bigger and create lasting change in your community.

Ready to be the change you wish to see in the world? We thought so! Don't wait another moment – seize this opportunity to make a real difference and join us on this incredible journey.

To apply, simply send us a message expressing your interest along with a brief introduction telling us why you're the perfect fit for the role. We can't wait to welcome you to our team of community champions!

Let's make magic happen together. Apply now!

B.I.C. SERVICES PTY LIMITED is a Professional Commercial and Industrial cleaning company and a leading provider of commercial and Industrial cleaning services in today’s marketplace. As a Business Service Manager, you will drive operational excellence, Stakeholder and Customer Engagement, foster a supportive work environment through leadership and development, and ensure strict adherence to safety and compliance standards.

Operational Excellence:
• Responsible for the management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI’s, handling of complaints and dealing with employment related matters.
• Control attendance of employees at the various commercial and industrial worksites and make the necessary arrangements to cover the job when, for any reason, a staff fails to show up for work.
• Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
• Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company’s Operating Systems.
• Take full ownership of managing and resolving all cleaning feedback and complaints of commercial and industrial clients.
• Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.

Stakeholder and Customer Engagement:
• Work closely with stakeholders and departments to promote teamwork and add value.
• Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
• Build and maintain strong relationships with clients, employees, suppliers, and local authorities.

Team Leadership and Development:
• Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
• Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
• Provide the necessary training and support for new and existing employees and supervisors, with focus on maintaining the Company's strategic goals.
• Focus on training and development to establish good working practices and enhance customer experience interactions

Compliance and Safety:
• Conduct regular site inspections to ensure strict adherence to compliance with company standards and safety regulations.

Financial and Budget Management:
• Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
• Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.

Position Requirements of Qualifications:
• Bachelor's degree in business management or relevant discipline.
• Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
• Demonstrated leadership qualities with a passion for mentoring and developing teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinker with exceptional time management and prioritization abilities.

Key Requirements:
• At least 2 years of leadership experience in a cleaning services environment.
• Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
• Strong business and financial management skills, with a creative approach to problem-solving.
• Willingness to be flexible with your schedule and a positive "can do" attitude.
• Experience working with people from diverse National, Cultural and Linguistic backgrounds.

Annual Salary: $80000 + Superannuation
Only eligible and shortlisted applicants will be contacted.

Make Everyday Brighter

Do you have a compassionate heart and a desire to make a difference? Are you ready for a fulfilling career where you can lighten the load for others and be a beacon of hope? Then we want you!

We're seeking a kind and dedicated Personal Care Support Worker to join our team on a full-time basis. In this role, you'll play a vital part in supporting individuals with disabilities or chronic conditions in their own homes. No prior experience is required, just a willingness to learn, grow, and make a positive impact.

Here's what awaits you:

-Become a trusted companion and advocate: Provide assistance with daily living activities like bathing, dressing, and meal preparation,
fostering independence and dignity.
-Spark joy and connection: Build meaningful relationships with clients, listen to their stories, and engage them in activities they enjoy,
combating isolation and loneliness.
-Champion their well-being: Monitor their health, report changes to healthcare professionals, and ensure their comfort and safety, every step
of the way.
-Witness the power of your care: See the sparkle return to their eyes, hear their laughter fill their homes, and know that you've made a
tangible difference in their lives – there's no greater reward.

We offer:

-Comprehensive training and ongoing support: We'll equip you with the skills and knowledge you need to thrive, even if you're new to this field.
-Competitive salary and benefits package: We value your dedication and commitment, and it shows in our rewards.
A nurturing and collaborative environment: You'll be part of a team that shares your passion for caring, offering support and camaraderie
every day.
-The chance to grow and learn: We invest in your development with ongoing training and opportunities for career advancement.
Ready to answer your call to care and embark on a rewarding journey?

Send us your resume and cover letter today! Let's make a difference, together.

Do you dream of making a difference in someone's life? We're seeking a passionate and dedicated Home Care Worker to join our team and lighten the load for those who need it most.

No experience? No problem! We'll equip you with comprehensive training and ongoing support to ensure you thrive in this rewarding role.

Here's how you'll make a daily impact:

-Become a trusted companion: Provide emotional support and friendly conversation, combating loneliness and isolation.
-Empower independence: Assist with daily activities like meal prep, light housekeeping, and medication reminders, fostering a sense of
control and dignity.
-Champion well-being: Monitor clients' health, report changes to healthcare providers, and ensure their safety and comfort.
-Celebrate individuality: Tailor your approach to each client's unique needs and preferences, building meaningful connections.

What makes you a perfect fit?

-A compassionate heart and genuine desire to help others.
-Excellent communication and interpersonal skills to build trust and rapport.
-A strong work ethic and the ability to work independently and manage time effectively.
-Physical stamina and ability to assist with mobility.
-A valid driver's license and reliable transportation to reach clients.

We offer:

-Competitive salary and benefits package, including paid time off and health insurance.
-Comprehensive training and development opportunities to hone your skills and advance your career.
-The profound satisfaction of knowing you're making a tangible difference in someone's life.
-A supportive and collaborative work environment where you're valued and appreciated.

Ready to embark on a journey of purpose and fulfillment?

Send your resume and cover letter today! We can't wait to welcome you to our team!

Are you ready to make a meaningful difference in the lives of our seniors? We are seeking empathetic and dedicated individuals to join our team as Aged Care Assistants. No prior experience is necessary - all you need is a compassionate heart and a willingness to learn.

About Us

At our facility, we believe in providing the highest quality of care and support for our elderly residents. We foster a warm, welcoming environment where every team member plays a crucial role in enhancing the lives of those we serve.

The Role:

As an Aged Care Assistant, you will be responsible for assisting residents with their daily activities, providing companionship, and ensuring their safety and well-being. Your duties may include helping with personal hygiene, meal assistance, engaging in recreational activities, and offering emotional support.

What We Offer:

* Comprehensive training: We provide thorough job training to equip you with the skills and knowledge needed to excel in your role.
* Supportive environment: You'll be part of a caring and supportive team that values your contributions and encourages professional growth.
* Fulfilling work: Few jobs are as rewarding as helping seniors live their best lives. You'll have the opportunity to make a real difference every day.

Requirements:

* Compassionate nature and genuine interest in working with the elderly
* Strong communication and interpersonal skills
* Ability to work collaboratively as part of a team
* High school diploma or equivalent (preferred but not required)

How to Apply:

If you're ready to embark on a fulfilling career where you can truly make a difference, we want to hear from you! To apply, please send your resume.

Are you someone who finds joy in helping others? Do you believe in the power of kindness and compassion? If your heart says yes, then we've got an amazing opportunity for you to kickstart your journey in making a real difference as a Residential Care Worker!

About Us:

We're all about creating a cozy and welcoming space where everyone feels like family. We're on a mission to provide top-notch care to folks who need a little extra support with their day-to-day activities. It's not just a job for us; it's a calling to spread warmth and love wherever we go.

Job Description:

As a Residential Care Worker, you'll be the sunshine in our residents' lives! Your main gig? Making sure they're feeling comfy, happy, and cared for. Whether it's lending a hand with chores, sharing stories over a cup of tea, or simply being there to listen, your presence will mean the world to them.

No Experience Necessary:

Guess what? You don't need any fancy experience to join our crew! What we're looking for are folks with big hearts and a genuine desire to make someone's day brighter. If you've got a smile to share and a willingness to learn, we'll hook you up with all the training and support you need to rock this role.

Benefits:

* We've got a sweet deal with competitive pay and perks.
* Learning never stops here! We'll hook you up with all the tools and training to help you grow.
* Our team? Yeah, they're pretty awesome. You'll be joining a bunch of folks who've got your back.
* Room to grow? You bet! We're all about helping you climb that career ladder.
* Most importantly, you'll get to be a part of something truly special – making someone's day, every single day.

Requirements:

* A heart that's bursting with kindness and compassion.
* Chatting with people? That's your jam! Good communication skills are a must.
* Team player alert! We love folks who play nice with others.
* Oh, and of course, you've got T be cool with background checks and stuff.

How to Apply:

Ready to spread some love and joy as a Residential Care Worker? Awesome! Send us your resume along with a little note telling us why this gig speaks to you. We can't wait to meet you and welcome you to our big, happy family!

Come join us in spreading smiles and making hearts happy. Apply today and let's make some magic together!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Due to rapid growth within the region we have multiple opportunities for experienced Mechanic's to perform the role of Field Service Technician to join our team. This role will travel on-site to customers and provide minor service and repairs on Komatsu construction, utility and quarry mobile equipment, more specifically draining and replacing fluids for our products engines, transmissions, and hydraulics.
The position will be required to work Monday - Friday between 7:30am 4pm and regular overtime will be available which will be paid at double time. You will also receive a phone, laptop, and tool of trade vehicle. Komatsu uniforms will be provided as well. 
Willing to consider heavy road ... Click here to view more detail / apply for Field Service Technician ? Lube Truck (Mechanic)

About Aline Service
At Aline Service, we aspire to be the premier provider of pump services for the plumbing and fire industry in Australia. We are dedicated to delivering exceptional routine maintenance, prompt breakdown services, and reliable repair work. Our 24-hour emergency hotline ensures that our clients receive the support they need, whenever they need it. Our diverse team of skilled technicians is our greatest asset, capable of handling complex, multifaceted jobs with expertise and adaptability. We prioritise continuous training and development to ensure our team remains at the forefront of industry standards. Our commitment to quality, safety, and environmental sustainability drives every aspect of our operations, as we strive to exceed client expectations and build lasting partnerships.
About the Role
The service scheduler is primarily responsible for the end-to-end management of the scheduling of Aline Service maintenance, repair and breakdown work, ensuring efficiency and customer satisfaction. ... Click here to view more detail / apply for Service Scheduler

25th October,
Florence Nightingale Agency provides care and support to people in need.  Our clients live with a wide range of challenges through to achieving amazing accomplishments!  Sometimes they need supports because they are unwell, recovering from an injury or would like support to go out into the community.  Sometimes they need a companion or 'their person' to help them live their life and achieve their goals! Supports may include personal cares, home help, meal preparation and community support. If you:

are a support worker with home-based / community / disability support experience
have your own car and full driver licence,
and want to give back / care for others then please apply.

Please apply with your CV. We look forward to hearing from you!
... Click here to view more detail / apply for Support workers wanted in Ashburton

Job Description:
Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!
At St Vincent?s Private Hospital Melbourne, our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
The Services available in our new private hospital will include orthopaedic, obstetrics, cardiology, ear nose and throat, plastic and reconstructive surgery, urology, gynaecology, general surgery, vascular, rehabilitation and oncology/infusions.  Facilities will include operating theatres, a day procedure unit, oncology/infusion unit, a cardiac catheter laboratory and a rehabilitation gymnasium. 
ABOUT YOUR NEW ROLE:
Reporting directly to the Nurse Unit Manager, this exciting opportunity is now available for Registered Nurses ... Click here to view more detail / apply for Registered Nurse ? Anaesthetics and Post Anaesthetic Care Unit

Steamatic is Australia’s longest established and largest restoration Company with over 35 locations throughout Australia and growing each year. We have available work Nationwide in Metropolitan and Regional areas.

We are now looking to recruit Customer Service – Team Leader to join and work with our dedicated service team on a full-time and permanent basis.

Purpose of the Role
Responsible for the overseeing performance and coordinating the day-to-day activities and output of the National Customer Success team.
Managing workload allocations, staffing and resourcing requirements, team training and development, performance management (together with the Project Operations Coordinator), KPI / Scorecard performance, compliance, and delivery.
Accountable for championing the customer agenda and customer culture within their respective locations and effectively leading their team to continuously improve business and customer outcomes.

This role serves as a senior point of contact with technical claims management expertise and excellence in customer experience.

KEY RESULT AREA includes but are not limited to:

Leadership / Performance
Lead, inspire and coach the extended team to ensure the continual growth of the business.
Consistent growth training of the entire team.
Leading the team with a strong outlook whilst displaying the qualities they should aspire to possess.
Coach and manage KPI’s, team and individual performance, delivering results, driving claim completion, profitability and overall accountability in their role.

Customer
Lead the Customer Success team members to create customer connections that are based on core principles of efficiency, proactive engagement, considerate, quality and success. Ensure service delivery that is consistent yet personalised by considering the customers personal circumstances, or vulnerabilities.
Influence the design, development and execution of end-to-end customer success and claims management frameworks to optimise outcomes and connections with customers.

People
Achieve operational excellence and high-performance culture through creating a culture of engaged people who are fully committed to the vision and values of Steamatic and Customer Success.
Be responsible for creating connection with the team to exceed Customer Success objectives and those of the overall Steamatic Group

Stakeholders
Ensure familiarity with customer procedures and expected outcomes, and completion through diligent actioning of requests, and prioritisation as needed to ensure key KPI’s are met and exceeded.
Able to engage with insurance claims management administration staff in a highly personal and professional manner, demonstrating Johns Lyng dedication to ‘Best in Class’ service.

Reporting / Oversight
Continual review of all teams ensuring ROI, utilisation, resourcing and KPI performance to deliver strong customer success and profitable growth outcomes.
Ensure regular Client Updates are provided and all Insurers / Adjusters / Brokers / Managers etc are updated and content.

Sales Research and Support
Analyse the needs of the customers and identify the areas where the services can be improved.
Contribute to the total effectiveness of the respective business, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.

Health & Safety
Promote, maintain, and drive the successful execution of all OH&S standards, practices, and systems.
Be relentless in challenging yourself and every member of the team to ensure safe working conditions in every instance and compliance to all legal mandates.
Ensure you are always kept up to date with the most recent WHS policies and that all company HS&E policies are adhered to by all workplace participants, contractors and suppliers.

QUALIFICATIONS & PRE-REQUISITES
Relevant industry background and experience essential min 3 years.
Previous experience Senior Claims / Customer Service role.
IT savvy competent in the use various business systems and tools including MS office suite.
High level EQ & IQ.
Must be available to travel and perform duties outside of normal business hours as position reasonably requires and during events and catastrophes.
Must hold a full current driver’s licence at all times.
Must provide clear National Police check results as required.
May be required to hold current WWCC.
Must hold or complete required IICRC and other training as deemed necessary for the role

If you meet the above criteria and would like to be considered for this position, please apply now!

Salary: Guaranteed minimum annual earnings of $76,284

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Opportunity
Normet is seeking an experienced Workshop Mechanics to join our supportive and friendly team in Sydney. As one of our Workshop Mechanics / Service Technicians, you will play a vital role in commissioning, servicing, and repairing Normets underground machines.
What we offer

Permanent full-time position, offering job security
Work between 48 - 55 hours per week, Monday to Friday
Competitive hourly rate of $60 per hour, flat rate for all hours worked, plus 11.5% super
Workshop based role with the opportunity to progress to a Field Service Technician position
Opportunity to work with BEVs and cutting-edge mining technology
Access to local
... Click here to view more detail / apply for Service Technician

Receptionist / Office Administrator


Central CBD Location| $65,000 - $70,000 Super
Front Desk Reception & assist in office operations / travel booking / events
Strong admin & communication skills required Full working Rights


Looking for an entry level Administrator who is very proactive and has strong communication skills looking for more of a challenge & progression!
Based in Sydney CBD, this established technology company is looking for a Receptionist/Office Administrator to join their close knit team supporting the office operations and working closely with the EAs and Events team.
BENEFITS


Company Bonus scheme
Excellent progression opportunities and training opportunities to move into other areas within the business (For example IT, Events, Accounts, Marketing)
Regular social events and team activities
Birthday Leave
Discounted Gym Memberships
Office in central Sydney


... Click here to view more detail / apply for Receptionist / Office Administrator

Join a global employee-first organisation supporting with customer service operations
The Company: 
Our client, a global leader based in Germany, specialises in innovative water filtration solutions across the ANZ region. They offer a diverse range of products, including pitchers, bottles, and under-sink systems, ensuring superior water quality through proprietary filtration technology. The company is widely accessible in Australia through various retail outlets and online platforms, prioritising first-class customer service backed by decades of expertise.
The Role:


Addressing customer inquiries and maintaining accurate CRM records
Managing system interface issues and overseeing product returns
Collaborating with cross-functional teams to ensure seamless operations
Handling the entire order process, including communicating changes to purchase orders
Coordinating with a 3PL warehouse to ensure order consistency and meet service level agreements (SLAs)
Managing e-Commerce orders in the Sage system
Engaging actively with customers and consumers via phone in
... Click here to view more detail / apply for Customer Service & Order Fulfillment Specialist

04th October,
Patterson Cheney is expanding our truck division, and we now have an excellent opportunity at Patterson Cheney Isuzu Trucks in Keysborough for a highly motivated individual to join our Service Department team.    Patterson Cheney Isuzu Trucks, achieving Dealer of Excellence    About the role:  Reporting to the Service Manager, you will be responsible for the following:

Provide outstanding customer care and be the vital link between the customers and the workshop
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Inform and consult on vehicle servicing, keeping the customer current at every stage and answering any questions or queries they may have.
Preparing invoices and closing allocated repairs
Provide the best advice on our products and services to our customers.
Be a team player, liaising with technicians/workshop control about vehicle statuses

... Click here to view more detail / apply for Dealership Truck Service Advisor

East Melbourne, VIC, AU,







Permanent











IXOM plays a vital part in the lives of tens of millions of people every day. Were the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).  We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.  About your role




... Click here to view more detail / apply for Customer Service Representative

04th October,
Join our team at Patterson Cheney Trucks, recognised as the Isuzu Trucks Dealer of Excellence and AIA Automotive Employer of the Year for /.    Due to an internal promotion, we seek a dedicated, experienced individual to fill the Truck Dealership Assistant Service Manager position.    About the Role: As the Truck Dealership Assistant Service Manager, you will play a vital role in supporting the Service Manager and ensuring the smooth operations of our service department. Key responsibilities include:

Overseeing day-to-day service operations
Upholding Patterson Cheney's exceptional service standards
Identifying opportunities for continuous improvement
Ensuring customer satisfaction and maximising sales
Collaborating with the parts department
Handling customer inquiries and complaints with professionalism
Maintaining accurate service records
Implementing and maintaining department policies and procedures
Staying informed on industry trends in truck maintenance and repair
  
About
... Click here to view more detail / apply for Dealership Truck Assistant Service Manager

04th October,
Mercedes-Benz Waverley, situated in the southeastern suburbs of Melbourne, offers a great opportunity for a qualified Service Technician.    We are one of Australia's largest privately owned automotive businesses. In our state-of-the-art facility, we work with an exciting, innovative luxury brand.    You will report to the Workshop Manager. Our well-organised workshop prides itself on providing exceptional customer service.    As a member of our professional, friendly, and customer-focused team, you will be responsible for all general repairs and service work on luxury vehicles.    Who are we looking for?

Dealership experience qualified technicians will be highly regarded
Ideally, experience working on luxury vehicles
Performing mechanical repair
Experience with accurately completing Job Cards.
Carrying out quality inspections when required
Team player, working with a highly professional dealership
  
On Offer:  


Due to the varying level of

... Click here to view more detail / apply for Automotive Service Technician

Posted: 01/04/


31/12/

Job Type: Permanent - Full Time

Location: Murdoch

Job Category: West Coast Operations


Who we are McMullen Nolan Group (MNG), was formed in to provide alternative survey services in the land development industry. Since the company's inception MNG has been dedicated to providing personalised and innovative spatial solutions to both the Land Development and Engineering & Infrastructure sectors across Australia. Today, our core business focus upon the provision of survey services to larger scale greenfields subdivision clients who have a dominant share of the Land Development market.  Combined with our award-winning laser scanning technologies, primarily focused upon the Engineering and Infrastructure market, MNG is one of the pre-eminent survey businesses in Australia.
What we offer MNG is a great place to work, we care about our people and

... Click here to view more detail / apply for Underground Utility Service Locator

Discover your exciting and rewarding career with US!
Engaging, positive, inclusive and caring culture
Permanent Full-time Position (Week days)
Lower Templestowe Vic
$80,000 AUD to $90,000 AUD annual base salary plus superannuation

Menarock LIFE Aged Care Services is one of Australia's most trusted and respected providers of residential aged care. With 12 facilities located across Victoria, Tasmania and Southern New South Wales, Menarock LIFE's vision is to provide excellent care and quality lifestyle for our residents by creating an environment of continuous improvement whilst ensuring our team of highly skilled and engaged staff are well supported with ongoing development opportunities and empowered leadership.

Seeking a highly motivated, energetic, enthusiastic and positive administrative management specialist with a 'can do' attitude and advanced computer literacy to be the friendly and welcoming face of our home.

About the role:
The Administration Manager Emmavale position is responsible for planning, organising, directing, controlling and coordinating the overall administration of the Lower Templestowe Residential Aged Care Facility (Emmavale). The Emmavale portfolio includes financial, payroll, Workcover, return to work, rostering, human resources, client services/occupancy and general residential administration activities.

The position provides high-quality administration service and a supportive reception function at the facility to support staff, residents, resident family members and other visitors to the site.

A key position outcome is to maintain high-quality systems, policies and procedures which are effective, efficient, and practical and are consistent with the strategic direction of Emmavale.

In addition, the incumbent may be required to undertake duties at other sites on a temporary relief basis as required and / or undertake relevant projects under the direction of the Residential Manager or Group Manager Operations.

The position may require the incumbent to travel to facilities within the Menarock Group to deliver upon the position outcomes.

About you:
Training / Qualifications
Tertiary qualifications in business administration management or related discipline (Masters level is strongly preferred).

Essential Skills and Experience
At least two years’ experience in a business administration management role with demonstrated broad knowledge of various administration activities including finance, payroll, RTW, WHS and rostering (essential to be within a residential aged care facility)
Demonstrated knowledge and experience in OHS, and Injury Management/ Return to Work including the ability to implement, maintain and monitor relevant systems.
Demonstrated knowledge of and skills in relevant legislation.
Demonstrated high level research and analytical skills.
Demonstrated ability to manage multiple tasks and to meet stringent timeframes in a complex and fast paced environment.
Excellent leadership skills with the ability to influence and provide guidance to key stakeholders at all levels of the organisation.
Excellent interpersonal and communication skills,
High level administration and customer service skills.
Strong attention to detail.
Knowledge and experience in Accounting, Payroll and Microsoft Office Packages with a high level of competency.

Personal Attributes
Ability to provide advice, develop options, problem solve, analyse risks, make decisions, solve problems.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and foster positive working relationships.
Ability to take initiative and drive for results.
Takes pride in delivering a high standard of work.
Self-motivated and keen to learn and develop professionally.
Flexible attitude and a hands on approach

Why join the Menarock Family?
Working with an engaged, energetic and positive team of staff and volunteers
Working in a trusted, values based and inclusive culture focused on quality of care, safety and growth
Ongoing learning and development opportunities
Real career pathways to advance within the company
If you are ready for the next step in your career where you are empowered to make a positive difference in the lives of our residents we would love to hear from you. Please submit your current resume and a one page cover letter clearly outlining how you meet the position requirements.

Application closing date: 22 November 2024

An NDIS Check and COVID triple vaccination are conditions of employment.

Menarock LIFE is an equal opportunity employer and proudly embraces a culture of diversity, inclusion and equity.

Why join us at SCC?
We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, were able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Roles - we are currently recruiting for two full-time opportunities reporting into the Head of Retirement Living & Home Care.  We are excited to explore applications from applicants that have proven experience in running a business, or business unit or from a property management background from the Aged Care sector.

Area Manager for Central Coast based in Bateau Bay and Caves Beach.
Area Manager for North Coast based in either
... Click here to view more detail / apply for Area Manager ? Retirement Living and Home Care

About Mobile Expert: Mobile Expert is a prominent phone repair and accessories retailer, established in 2013. With a network of over 40 locations across Australia, we specialize in providing rapid, reliable, and high-quality mobile device solutions. Our dynamic and growing team is dedicated to maintaining excellence in service and staying ahead of technological advancements.

Job Title: ICT Support Technician

Location: Mobile Expert, Kellyville, NSW

Role Overview: We are looking for a skilled ICT Support Technician with a strong focus on mobile technology to join our team. This position demands a tech-savvy professional who is adept at diagnosing and resolving mobile device issues, enhancing system functionalities, and ensuring customer satisfaction through effective technical support.

Key Responsibilities:
• Diagnose and resolve technical issues across a variety of devices, including smartphones, tablets, laptops, and desktop computers.
• Assess and specify hardware and software solutions tailored to the needs of each device repair and customer requirement.
• Respond quickly to inquiries regarding device malfunctions and provide clear, effective solutions.
• Install, configure, and update software across different platforms, ensuring optimal device functionality.
• Customize software settings and adapt device configurations to enhance user interaction and operational efficiency.
• Conduct regular maintenance checks to ensure that all devices are running at peak efficiency.
• Implement network setups and configurations for smartphones and computing devices, ensuring connectivity and security.
• Repair or replace damaged hardware components for a wide range of devices, focusing on quick turnaround times without compromising quality.
• Stay updated with the latest developments in mobile and computer technology to guide and educate customers on device management and new features.

Personal Attributes:
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication skills with the ability to convey technical concepts to non-technical users.
• Proactive and customer-oriented, with a strong focus on delivering high-quality service.
• Flexible and adaptable, capable of working in a fast-paced environment.
• Passionate about technology, especially mobile devices, with a continuous desire to learn and grow.

Salary: $70,000 - $80,000 + Superannuation

Type: Full-time, 38 hours per week

Qualifications:
• Minimum 2 years of experience in ICT support, preferably in mobile device servicing.
• AQF Associate Degree, Advanced Diploma, or Diploma in Information a related field.

How to Apply: If you are enthusiastic about joining a leading team in mobile technology and feel you meet the criteria, please apply by submitting your resume and a cover letter outlining your qualifications and experience. We are excited to hear from innovative candidates ready to contribute to our company's success.

Castle Hill onsite parking available
Great team and growing business
Fulltime and permanent

This is a brilliant opportunity to work in a busy, fast paced and growing organisation. As a market leader in their field, this organisation now needs an enthusiastic and experienced professional to join their Internal Sales/ Customer Service team.
Your duties and responsibilities will include:

Dealing with customer order enquiries including walk-in customers
Answering incoming calls, emails, and website enquiries
Accurate and timely processing of orders
Regularly checking website and eBay enquiries and orders
Entering quotes into SAP, and following up on quotes
Update the CRM with customer contact details
Booking customer appointments for Sales Representatives
Processing payments and liaise with warehouse for stock requirements
Support the Sales team with any required administrative tasks

Key skills and attributes
... Click here to view more detail / apply for Customer Service/Administration ? Junior star!

The role
Our customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs and make decisions to get the car back on the road.
Accountabilities

Manage a portfolio of customer claims to completion
Be proactive, identify issues, remove blockers and above all make decisions to get customers repairs completed on time the first time
Be a part of a team, support your team members and add to a vibrant work environment
Be responsible for your actions, have an open mind and willing to learn

What experience youll bring

You are curious to learn
Good customer service skills via phone and email
You like helping customers and resolving issues

... Click here to view more detail / apply for Customer Service Officer