Total 423 Customer Service job vacancies in East Victoria Park

The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

About ACC Southlands

Australian Christian College (ACC) is a non-denominational, Christian Education organisation, whose mission is to develop each and every student to be equipped spiritually, academically, socially and physically to flourish into their full potential, and be a positive influence on the world around them. ACC is wholeheartedly committed to excellence in education so that students are “well known, well loved, and well taught” by dedicated trained Christian staff.

ACC is part of Christian Education Ministries (CEM), with 14 schools in 5 states, and is also the largest non-government Distance Education provider in Australia. 

About ACC Casey

ACC Casey, is located at Skye (45 minutes south of Melbourne), and is a P-10, co-ed, Christian school with Secondary year groups being added each year until P-12 is catered for.

We’re praying for the right staff to come and join our team, and we’re thankful that you would consider our College as a place where you will have meaningful relationships and do meaningful work.

Statement of Commitment to Child Safety & Wellbeing

• ACC Victoria Ltd is a child safe organisation which welcomes all children, young people and their families.
• We are committed to providing environments where our students are safe and feel safe, where their participation is valued, their views respected, and their voices are heard about decisions that affect their lives. Our child safe policies, strategies and practices are inclusive of the needs of all children and students.
• We have no tolerance for child abuse and take proactive steps to identify and manage any risks of harm to students in our school environments.
• We promote positive relationships between students and adults and between students and their peers. These relationships are based on trust and respect.
• We take proactive steps to identify and manage any risk of harm to students in our school environment. When child safety concerns are raised or identified, we treat these seriously and respond promptly and thoroughly.
• Particular attention is given to the child safety needs of Aboriginal students, those from culturally and linguistically diverse backgrounds, international students, students with disabilities, those unable to live at home, those who identify as LGBTIQ+, and all other students experiencing risk or vulnerability.
• Inappropriate or harmful behaviour targeting students based on these or other characteristics, such as racism or homophobia, are not tolerated at our school, and any instances identified will be addressed with appropriate consequences.
• Child safety is a shared responsibility. Every person involved in our school has an important role in promoting child safety and wellbeing and promptly raising any issues or concerns about a child’s safety.
• We are committed to regularly reviewing our child safe practices, and seeking input from our students, families, staff, and volunteers to inform our ongoing strategies.

As a part of your application, you must read and support the Child Safety & Wellbeing Policy and the Child Safety Code of Conduct. These documents are also available here.

Core Responsibilities & Duties

• Plan and implement a range of teaching programs or courses of study;
• Have the content knowledge and pedagogical practice to meet the diverse needs of all students;
• Demonstrate a commitment to improving professional practice through coaching and professional development
• Provide a child safe environment in accordance with the child safe standards;
• Participate in child safety and wellbeing induction and training provided by the school and always follow the school’s child safety and wellbeing policies and procedures;
• Act in accordance with our Child Safety Code of Conduct;
• Identify and raise concerns about child safety issues in accordance with our Child Safety Responding and Reporting Obligations Policy and Procedures, including following the Four Critical Actions for Schools;
• Ensure students’ views are taken seriously and their voices are heard about decisions that affect their lives;
• Model and promote the vision and values of the school;
• Teach an area of the curriculum to senior year levels;
• Maintain records of class attendance and recording student progress;
• Implement effective student management consistent with the school’s strategic plan;
• Attend and participate in staff meetings as required;
• Be actively involved in regular staff devotions and prayer.

About the role

Applications are sought from suitably qualified and experienced teachers with a passion for supporting students with diverse needs. This role is a part-time role (0.8FTE) providing small group initiatives for students with learning needs, working with teachers in supporting these students in their class, coming alongside the Learning Support team to ensure students are well supported and all appropriate administration is completed, and working with parents to develop partnership to help each student to find their success.

The position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for identity, rights to work in Australia, and child protection in accordance with CEM policy.

Qualifications

• Evidence of the right to work in Australia
• Proof of identity
• Recognised teaching qualification
• Clearance status of the Working with Children Check (where applicable)
• Registered with the Victorian Institute of Teaching (VIT)
• Statements of service from previous child-connected roles
• References from previous child-connected roles

You will:

• Be a committed Christian, comfortable with sharing your faith
• Be committed to improving student academic outcomes
• Have high expectations for what students are capable of, both academically and behaviourally
• Relate well to staff, students and parents. You are able to inspire and manage students, and communicate effectively with parents to support a culture of high expectations
• Have a servant heart
• Have demonstrated excellent organisational skills

About you

• Be able to display the capacity to improve student learning and wellbeing outcomes.

• Be able to demonstrate excellent teaching as described by the Australian Professional Standards for Teachers.
• Be able to receive feedback on your teaching and implement changes.
• Be able to effectively plan for, collect and analyse educational data, then devise appropriate strategies and interventions to improve student outcomes. 

• Work within a team that has a clear Christian vision and a strong Christian culture. 
• Attractive salary package (including salary packaging options).
• EAP Program.
• Play an active part in growing the school and providing quality Christian care to students.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Casual Retail Customer Experience Associate, you'll be the welcoming face of our brand-new store! Your focus will be creating memorable shopping experiences, helping customers find the perfect products, and keeping the store looking top-notch. This is a flexible role that offers a great opportunity to be part of an exciting new venture while working in a dynamic, fast-paced environment.

You’ll play a key role in delivering exceptional service, maintaining visual standards, and ensuring smooth operations during busy periods. Whether it’s helping with a purchase or setting up a promotional display, you’ll be an essential part of our store’s success.

Your Day to Day

• Engage with customers and provide tailored shopping experiences
• Assist with product recommendations and inquiries
• Maintain the store’s appearance, including merchandising and restocking
• Operate the cash register and handle transactions accurately
• Support with inventory checks and stock receiving
• Assist in resolving customer queries and providing after-sales support
• Set up promotional displays and ensure marketing materials are up-to-date

What You Need

• Passion for delivering excellent customer service
• Strong communication and interpersonal skills
• A good understanding of basic sales principles
• Attention to detail in maintaining store presentation and stock levels
• Competence in cash handling and using a POS system
• Ability to work well in a team and adapt to a fast-paced retail environment
• Problem-solving skills to handle customer queries and operational challenges

The Perks

• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

To perform day-to-day tasks, being able to demonstrate a thorough understanding of our customer’s expectations and execute them with an appropriate sense of urgency, attitude, commitment, and professionalism. You are required to be our customer’s ‘go-to’ person for all their freight forwarding needs.

In addition to this, to perform tasks as requested, assisting in general customer service duties both internally and externally while applying the company standards and processes. 

Responsible for all aspects of the job to the Customer Service Representative. 

KEY RESPONSIBILITIES:

• Communication: As a Customer Service Representative, you will proactively communicate with customers, and you will commit to demonstrating the great care we have for all our customers.
• Relationship: You will establish meaningful, personal, and professional relationships with our customers. 
• Information: You will take ownership of understanding and complying with Expeditor's internal process by providing timely, complete, and accurate information.