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Total 9 job vacancies by AtlamGroup


Service Centre Manager

Full-time
Port Macquarie, New South Wales
Customer Service
10 months ago
Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Ma..

Official account of Jobstore.

Technician - Field Service

Full-time
Mount Louisa, Queensland
Maintenance / Repair
10 months ago
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

Official account of Jobstore.

Client Advocate (Administration & Customer/Patient Reception)

Full-time
Townsville, Queensland
F&B / Tourism / Hospitality
10 months ago
This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and comm..

Official account of Jobstore.

Participant Support Officer - Lismore

Full-time
Lismore, New South Wales
Customer Service
10 months ago
Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Official account of Jobstore.

Participant Support Officer - Port Macquarie

Full-time
Port Macquarie, New South Wales
Customer Service
10 months ago
Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Official account of Jobstore.

Customer Sales & Service Coordinator

Full-time
Campbellfield, Victoria
Customer Service
11 months ago
Customer Sales & Service Coordinator CAMPBELLFIELD Competitive salary sales bonus scheme   Non-customer facing role Exceptional Benefits A great opp..

Official account of Jobstore.

Service Representative / Driver Operator

Full-time
Launceston, Tasmania
Customer Service
11 months ago
Permanent - Full time position – Launceston, TAS $32/hour Overtime/Penalty Rates paid for weekends and Public Holidays Who we are When you start to ..

Official account of Jobstore.

Service Electrician - Northern Rivers Region

Full-time
Lismore, New South Wales
Customer Service
11 months ago
BE OUR NEXT RISING STAR IN THE NORTHERN RIVERS REGION!! Our Mission & Values The most valuable asset of our organisation is our employees. At Star Gro..

Official account of Jobstore.

Education Support Traineeship

Full-time
Reservoir, Victoria
Education / Training
11 months ago
About AGA: AGA has more than 30 years’ experience in training people and placing them into employment, with a focus on apprenticeships and traineesh..

Official account of Jobstore.

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Customer Service
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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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