Senior Technical Support Officer | Sydney CBD Your new company
An exciting new opportunity is available for a Senior Technical Support Officer at a market leader in the financial services sector. This is a permanent position, located in the Sydney CBD and offers a dynamic, collaborative working environment.
Your new role
As the Senior Technical Support Officer, you will be essential in implementing the firm's technological strategy and ensuring its systems are secure and fully operational. You will support an external service provider, focused on maintaining and enhancing the IT infrastructure. Your expertise in managing and implementing technology solutions will help advance the firm's goals and maintain its innovative edge, making you a vital asset to our team.
What you'll need to succeed
Previous experience providing level 1-3 support for a professional services firm
Proven experience with Microsoft 365 (M365) platform.
Hands-on experience with Zero or a similar system.
Experience troubleshooting and fixing hardware issues
Strong understanding of basic networking principles (e.g., TCP/IP, DNS, DHCP).
Relevant certifications (e.g., Microsoft Certified: ITIL, CCNA) are a plus
What you'll get in return
Salary package up to $120k for the right candidate
Opportunities for career growth and advancement
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.
An exciting new opportunity is available for a Senior Technical Support Officer at a market leader in the financial services sector. This is a permanent position, located in the Sydney CBD and offers a dynamic, collaborative working environment.
Your new role
As the Senior Technical Support Officer, you will be essential in implementing the firm's technological strategy and ensuring its systems are secure and fully operational. You will support an external service provider, focused on maintaining and enhancing the IT infrastructure. Your expertise in managing and implementing technology solutions will help advance the firm's goals and maintain its innovative edge, making you a vital asset to our team.
What you'll need to succeed
Previous experience providing level 1-3 support for a professional services firm
Proven experience with Microsoft 365 (M365) platform.
Hands-on experience with Zero or a similar system.
Experience troubleshooting and fixing hardware issues
Strong understanding of basic networking principles (e.g., TCP/IP, DNS, DHCP).
Relevant certifications (e.g., Microsoft Certified: ITIL, CCNA) are a plus
What you'll get in return
Salary package up to $120k for the right candidate
Opportunities for career growth and advancement
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.
