Stattin Stainless P/L is seeking an enthusiastic and preferably experienced Inside Sales person to join our team in North Plympton, South Australia. This full-time role is responsible for providing focused customer service.
WHAT YOU'LL BE DOING
* Handling inbound customer calls in a friendly and professional manner
* Qualifying customer needs and effectively matching them with our range of stainless steel products
* Providing detailed product information and pricing to customers
* Processing orders (This includes our online shop) and converting sales leads into successful orders
* Maintaining accurate records of all customer interactions
* Collaborating with the sales team to ensure customer satisfaction
* Some warehouse receiving and dispatch duties, including deliveries on occasions. Forklift license and ability to drive a manual vehicle an advantage.
WHAT WE'RE LOOKING FOR
* Prefer experience in a sales or customer service role. Experience in steel, plumbing or hardware sales an advantage. We would consider somebody with warehouse / store person skills in a similar industry to progress into sales.
* Good communication and interpersonal skills, with the ability to build rapport with customers
* Willingness to gain product knowledge and the ability to provide relevant information to customers.
* A positive, customer-centric attitude and the ability to work well in a small team.
WHAT WE OFFER
* Competitive salary based on experience. $50,000 to $70,000 p/a
* Ongoing training and development opportunities
* A supportive and collaborative work environment
* Opportunities for career advancement within the company
STATTIN STAINLESS WORK ENVIRONMENT
* The work environment is relaxed yet professional. We do not apply sales pressure to our clients or our employees. We prefer to provide excellent service and industry knowledge and the sales take care of themselves.
* This is an opportunity for someone to gain a foothold within the stainless steel supply industry and learn from a team with decades of experience.
* We provide a friendly safe workplace and genuinely look after our employees. We show respect and expect the same in return.
* We have professional administration support to ensure we always provide employees with all their entitlements including superannuation paid monthly on time.
WHAT YOU'LL BE DOING
* Handling inbound customer calls in a friendly and professional manner
* Qualifying customer needs and effectively matching them with our range of stainless steel products
* Providing detailed product information and pricing to customers
* Processing orders (This includes our online shop) and converting sales leads into successful orders
* Maintaining accurate records of all customer interactions
* Collaborating with the sales team to ensure customer satisfaction
* Some warehouse receiving and dispatch duties, including deliveries on occasions. Forklift license and ability to drive a manual vehicle an advantage.
WHAT WE'RE LOOKING FOR
* Prefer experience in a sales or customer service role. Experience in steel, plumbing or hardware sales an advantage. We would consider somebody with warehouse / store person skills in a similar industry to progress into sales.
* Good communication and interpersonal skills, with the ability to build rapport with customers
* Willingness to gain product knowledge and the ability to provide relevant information to customers.
* A positive, customer-centric attitude and the ability to work well in a small team.
WHAT WE OFFER
* Competitive salary based on experience. $50,000 to $70,000 p/a
* Ongoing training and development opportunities
* A supportive and collaborative work environment
* Opportunities for career advancement within the company
STATTIN STAINLESS WORK ENVIRONMENT
* The work environment is relaxed yet professional. We do not apply sales pressure to our clients or our employees. We prefer to provide excellent service and industry knowledge and the sales take care of themselves.
* This is an opportunity for someone to gain a foothold within the stainless steel supply industry and learn from a team with decades of experience.
* We provide a friendly safe workplace and genuinely look after our employees. We show respect and expect the same in return.
* We have professional administration support to ensure we always provide employees with all their entitlements including superannuation paid monthly on time.
