About the role
ARC, a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at the Bendigo branch where you will be working closely with sales and operations to deliver an outstanding customer experience.
This position would be a suitable opportunity for someone looking to build on their existing customer/sales experience.
Hours for this role are Monday to Friday 7:00AM - 3:30PM- additional hours sometimes required.
Your responsibilities:
Customer enquiries and sales, over the phone and at the front counter
Trouble shooting customer sales queries and questions
Upselling and providing quotes to customers
Sales data entry, general invoicing, administration, purchasing and inventory control
Despatch and production planning with guidance
We are looking for someone who is customer service focused, has a high attention to
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