About the opportunity
Are you a dynamic leader with a passion for exceptional customer service? We're have an exciting leadership opportunity for a Customer Relations Team Leader to joining our Business Support and Customer Relations team to inspire and elevate our team while transforming customer interactions into outstanding experiences.
In this pivotal role, you'll provide motivational leadership to coach and support your team, driving growth and optimising customer relations to enhance service efficiency. You'll help shape a positive corporate image for our Council, acting as a friendly and professional ambassador.
You'll lead and supervise the Customer Relations team, delivering support, training, and mentoring while fostering a culture of positive change, trust, and teamwork. Ensuring your team is well-informed and performing at their best will be key to your success.
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