Leaders IT is in collaboration with one of our Australia's research and innovation organisatoin. They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.
This role will be more than just an Entry Level Position but more of an opportunity to be part of a Growth and Development program that will provide you with support in fast-tracking your Career in IT whilst also gaining the important industry experience within a Full Time Role. Leaders IT will be working alongside you and as the successful candidate you will receive formal monthly mentoring, professional skills development workshops, access to Microsoft and ITIL certification, technical workshops throughout.
Responsibilities
Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a
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