Posted: 23/04/2024
Closing Date: 23/05/2024
Job Type: Permanent - Full Time
Location: South Wharf, Melbourne, 3006
Job Category: Call Centre and Customer Service
Orikan is a world-class provider of a complete range of parking technology solutions that support real communities. From meters, maintenance and sensors to infringement management, digital permits, smart payment applications, compliance and analytics: we provide a one-of-a-kind, industry-leading suite of services and solutions.
Job Description
Key Responsibilities:
Acting in accordance with policies, procedures and legislative requirements (i.e. privacy) to provide professional, accurate and timely customer service to the public and clients predominantly relating to the processing of infringements and permits
Facilitate the clearance of debts by providing relevant payment options for finalisation of infringement notices, and encouraging customer payments through all
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