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Jobs in Australia   »   Jobs in Southport   »   Customer Service Job   »   Care Coordinator - Community
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Care Coordinator - Community

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We’re currently looking for a full time Care Coordinator to join our Home and Community Care teams servicing our Queensland – Gold Coast region.

The main aim of support programs is to assist people in living at home for as long as possible, enabling them to have the choice and flexibility with their at home support, and assist consumers and providers to maximise this choice and flexibility.

Key Responsibilities of a Care Coordinator:


Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers.
Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
Provide practical assistance relating to meeting quality and audit requirements.
Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System



Why should you join Bolton Clarke?

 


$15,900 Salary packaging + $2,650 meal and entertainment allowance
Career progression and development opportunities
A very supportive, flexible, and positive team culture
Employee Assistance Program
Reimbursement of $0.85per/km you travel when using your own vehicle
Health Insurance discounts with Medibank
Gym and Wellbeing benefits
Employee referral program – earn $$ for referring your friends and family
Free Flu Vaccinations
Discount on selected car dealerships
Travel and Flight benefits



What do we need from you?

 

 


Certificate IV Community Services or equivalent, or working towards, or equivalent experience in a similar role.
Demonstrated understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Commonwealth Home Support Programme)
Excellent computer skills with demonstrated experience in MS Office
Demonstrated commitment and experience in providing high quality customer service with excellent communication skills (written and verbal) 
Excellent organisational and time management skills and ability to work within limited timeframes
Police Check (Valid within the last 3 years)
Current flu vaccinations (or willingness to obtain)
Evidence of up to date COVID-19 vaccinations


Apply now
Click APPLY now or if you have further queries, contact us!

 


$15,900 Salary packaging + $2,650 meal & entertainment allowance
Great work life balance | Monday to Friday 8am - Apply Now
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