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TAL
TAL
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Jobs
Company Overview
TAL has not provided any information.
List of Open Positions
Reporting Analyst
Sydney
Execute against the Data and Analytics roadmap for your relevant business unit - including optimisation of the existing capability as well the introduction of new capabilities where applicable.Accurate and timely delivery of existing reporting requirements;Identification of and implementation of continuous improvement initiatives;Work closely with end users to understand business needs and requirements to ensure that a reporting solution can be dev...
Full-time
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Lumpsum Claims Consultant
Sydney
Paying claims is the most important thing we do. At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. TAL’s Claims teams are structured to support the customers of our three key business channels being Retail, Group and Direct. Working in the Retail Claims Lumpsum team, this role is accountable for the provision of personal and empathic service to clients and the proficient assessment of life claims in accordance w...
Full-time
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New Business Service Consultant
Sydney
Service Consultant, Operations Join Australia’s No.1 Life InsurerSelf-starters who enjoy a dynamic workplaceProven career opportunities and excellent employee benefitsAbout the opportunity The Service Consultant function is primarily concerned with the response to and administrative processing of enquiries; Integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer...
Full-time
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Propositions and Innovations Manager
Sydney
Our ambition is for customers to understand and value their cover and be confident that we’ll be there when they need us most. As an Innovation and Propositions Manager, you will be focused on bringing this ambition to life for members in our Group life insurance channel.You will be responsible for ideating, supporting, and executing our propositions strategy and roadmap. This means developing and deploying a range of initiatives/programs to support our members and superfund partners.
Full-time
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Sales Consultant - Insurance
Melbourne
About the Opportunity As the face of TAL, you will offer TAL’s life insurance products directly to customers, providing general advice and recommendations to support their purchasing decisions and convert to a successful and compliant sale.Key responsibilities include:Educate clients about TAL’s insurance products, to help the, gain a full understanding of their options.Establish and maintain effective relationships though inboun...
Full-time
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Group Administrator
Sydney
As an administrator for the Group Administration Team, you will be assisting the Team Leader and the Underwriting Teams in the delivery of service against key metrics (SLA and Quality), while also driving a high-performance culture within the team. You will also work closely will all business units to ensure ongoing growth and success.In this role you will: Manage day to day workflow to ensure meeting set KPI targets (SLA’s and quality).
Full-time
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Claims Quality Assurance Specialist
Melbourne
This role is responsible for providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles. A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk-based detective controls and insights relating to claim assessment.Main Activities/ResponsibilitiesEvaluate the effectiveness of quality assurance activities and practic...
Full-time
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People & Culture Operations Coordinator
Melbourne
Join our People and Culture team as a People and Culture Operations Coordinator. You will join a close-knit team who work collaboratively to support the business with queries, requests, People & Culture platforms, processes, and policies. In this role you will be responsible for maintaining accurate employee and system records, processing changes relating to the employment lifecycle, and improving the employee experience.This is a permanent role, working flexibly from our Melbourne...
Full-time
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Payroll Officer
Melbourne
Job DescriptionJoin Australia’s leading life insurer as a Payroll Officer. Reporting to the People and Culture Payroll Manager you will join a close-knit team who are responsible for providing an exceptional customer experience, providing solutions, resolving complex issues, and providing quality production of payroll activities for TAL to ensure accurate and timely payroll processes and related services across the business.This is a 12-month contract
Full-time
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People & Culture Operations Coordinator
Melbourne
Join Australia's leading life insurer as a People and Culture Operations Coordinator on a 6-month contract. You will join a close-knit team who work collaboratively to support the business with queries, requests, People & Culture platforms, processes, and policies. In this role you will be responsible for maintaining accurate employee and system records, processing changes relating to the employment lifecycle, and improving the employee experience.In this role...
Full-time
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Customer Experience Specialist
Melbourne
The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.Key responsibilities include: Servicing inbound calls for new and existing TAL & Asteron products within a timely manner.
Full-time
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New Business Service Consultant
Sydney
The New Business Service Consultant plays a key role within Operations, working closely with the various administration and Support Teams. Responsible for managing complex tasks, escalations, assisting with workflow management and driving process improvements across the wider business.Key ResponsibilitiesProvide coaching, support and feedback to both onshore and offshore teams to improve the customer experience.Management of escalated cases...
Full-time
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Senior Claims Consultant - Rest Team
Sydney
The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.Accountabilities include:Provide support to the team, providing guidance on the claims management process, procedures, contract requireme...
Full-time
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Principal Underwriter
Perth
This role is responsible for the maintenance of TAL’s Risk philosophy and profitability through excellent underwriting standards and building relationships with a panel of allocated TAL Advisers.As well as but not limited to the following:Provide quality underwriting service in line with TAL’s Underwriting Philosophy and Practises in order to maintain a profitable risk portfolio. Asses New Applications within agreed timeframes and service standards.Co...
Full-time
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Claims Consultant
Sydney
The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. This may include but is not limited to;Adhering to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant l...
Full-time
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Company Summary
TAL