We are looking for a casual Broadcast Engineer/ Panel Operator, reporting to the 6PR Engineering Manager. This role is responsible for helping oversee the operation of the station from an IT and engineering perspective, with focus on our Broadcast Studios. The role also lends itself to putting live programs to air, managing time and commercial commitments within shows, liaising with presenters and producers.

Day to day will include but won’t be limited to: 

• Providing technical support for broadcast systems promptly.
• Managing incidents using service delivery ticketing systems.
• Assisting other broadcast technology teams as directed.
• Keeping announcers and producers informed of show progress and timing.
• Playing music, interviews, commercials, and other elements at appropriate times.
• Coordinating and inserting traffic reports, sporting updates, and live reads.
• Ensuring acceptable audio levels and quality.
• Recording and editing audio as required.
• Maintaining studio cleanliness and reporting equipment faults.
• Ensuring accurate commercial material playback and reporting discrepancies.

ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

The Role

We are looking for a motivated L2 Support Engineer with at least 2 years' experience providing Level 2 support who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment.

• Good knowledge of:
• Microsoft 365 and Azure cloud platform
• Teams and SharePoint
• Active Directory
• Excellent time management and organisation skills
• Ability to work autonomously and in a team
• Excellent professional communication skills - face-to-face, phone and email
• Excellent customer service skills and a strong sense of empathy
• Strong analytical skills with the ability to think outside of the box
• Hands-on experience with Windows Server and basic roles
• Ability to troubleshoot complex technical issues
• Excellent knowledge of Windows 10 and Office Suite
• Good knowledge of basic network troubleshooting
• Commercial awareness

Whilst not essential, any of the following boxes you can tick earn you bonus points

• Experience working for a Managed Service Provider (MSP)
• Relevant bachelor's degree level qualification
• Any certifications
• ITIL certification
• MacOS knowledge
• Technologies:
• Hypervisor (VMware, vSphere, Microsoft Hyper-V)
• Veeam Backup and Replication
• Email Security (Mimecast etc.)
• Sophos Endpoint Protection or XG Firewall
• Microsoft SCCM or Azure Intune
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels. Plus you get all the perks involved in working at our clients site.

• Supportive environment
• Training / mentoring programs
• Regular, fun social events
• Workplace giving program, including paid volunteer days
• Great bonus structure

As a result of a significant project pipeline, AECOM's Western Australian Resource and Industry Business Line has an opportunity for a Lead Mechanical Engineer, Materials Handling. to support the successful completion of projects across Western Australia, Australia and Globally.

Working as part of a dynamic, consulting environment, you will have the opportunity to work on a range of projects within Mining and associated Industries, such as surface, underground mine operations and within Iron Ore, Alumina, Gold, Manganese Ore etc.

Our team of industry experts and network of technical specialists will support the development of your technical and project management capabilities, giving you the opportunity to support project delivery to a broad range of clients and industry sectors. Working across mining, minerals processing, chemicals and defence will give you a broad exposure and help build your career.  

What will a day in this role look like?

• Consulting with Tier 1 Mining clients with a particular focus on mining infrastructure, materials handling and surface non-process infrastructure for brownfield and greenfield assets (specifically crushing, screening, bulk materials handling, pumping & piping networks and water facilities)
• As a Lead Mechanical Engineer, you will provide study management and technical leadership across the team
• Act as focal point for the client and the AECOM Design Team 
• Use your experience as a Technical Specialist to deliver technical outcomes and leadership to the Project Team