What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Be a player coach, you will be as comfortable in execution as strategy.  
• Define and implement the strategic direction for the Technology Account Partner team in the region, aligning with Quantexa's overall business goals specifically around driving customer satisfaction, business outcomes and NRR.  
• Lead, mentor, and coach a team of Technology Account Partners (TAPs), fostering their professional growth and ensuring skill alignment with customer needs. 
• Strategically assign TAPs to portfolios, optimizing team capabilities and meeting customer requirements. 
• Act as a senior trusted advisor for key customer accounts, maintaining strong relationships and offering high-level consultation.
• Oversee strategic customer engagements, influencing strategic direction, including business reviews and advisory ‘roadmap’ sessions balancing up value pathways versus TCO. 
• Work closely with Sales, Product, and Delivery teams to ensure the team's strategies are in harmony with broader company initiatives. 
• Ensure team adherence to Quantexa’s Blueprints during project, shaping and scoping projects for success. 
• Drive operational adoption and value outcomes of the platform.  
• Proactively own escalations from the customer base.  
  

What you’ll bring. 

• Strong background in leveraging data and analytics.  
• Demonstrated success in managing senior-level customer relationships and ensuring long-term engagement, influence and satisfaction. 
• Proven experience in leading and nurturing high-performing teams, with a preference for backgrounds in data, financial crime, risk management, fraud detection, or customer intelligence. 
• An ability to inspire, motivate, and direct a team towards strategic achievements. 
• In-depth understanding of data-driven solutions, especially in financial crime, risk management, fraud detection, or customer intelligence. 
• Skilled in articulating complex concepts to a diverse audience. 
• Strong internal and external relationship-building skills. 
• Adept at strategic thinking and planning, focusing on delivering practical and impactful solutions. 
• Excellent communication and consultative skills, effective in collaborating with and influencing diverse teams and clients. 
• Experience in scoping and planning strategic projects with a focus on business outcomes and TCO.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance 

This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River, FactSet, Bloomberg, Alpha Data Platform among others. 

Key Accountabilities/Responsibilities 

Working within an existing team, and the wider business, the Application Support Specialist, will provide specialist application support within Rest Investment Team, with a priority focus on supporting investments applications with primary focus on Alpha platform Charles River, Alpha Data Platform and other applications in our grown ecosystem.  

The ideal candidate will play a crucial role in ensuring the reliability, performance, and functionality of our investment technology platforms, and involves providing technical support, troubleshooting issues, and collaborating with various internal and external teams. 

Specialist Application Support 

• Develop and maintain productive working relationships with relevant vendors.  Notably Charles River and State Street. 

• Support and maintain investments applications throughout the lifecycle including Charles River, Alpha Data Platform, FactSet, Bloomberg, iLevel and other investments platforms in the ecosystem. 

• Providing technical support and day to day management and resolution of all business incidents and requests, in line with agreed SLAs and processes.  

• Coordinating activities with external vendors and internal stakeholders in a professional manner to ensure high level of customer satisfaction 

• Anticipate and address potential issues before they become a problem including escalating unresolved issues and formulating a plan to address keeping all stakeholders informed 

• Work with the broader team to ensure application issues/requests are fulfilled including applications security enhancements 

Incident Management  

• Manage and prioritize incidents, working to minimize system downtime and ensure rapid resolution of critical issues. 

• Develop and implement incident response procedures to enhance system stability. 

• Support the testing and quality assurance activities for system changes, ensuring accuracy, reliability, and adherence to business requirements. 

• Support the rollout and adoption of new investment systems and functionalities, including user training and change management activities. 

• Assist in data analysis and reporting tasks related to investment systems, providing insights to stakeholders for informed decision-making. 

• Contribute to Application Services documentation including user guides, technical documentation and reporting.  

• Implement and manage deployment of changes to all business applications and services including developing, writing and/or maintaining technical documentation and training for supported solutions 

• Create test scripts and undertake Release Verification Testing for all business solutions upgrades/deployments to ensure systems reliability and minimal business disruptions and report performance remediation activities for all business solutions to stakeholders as required 

Responsibilities:

• A demonstrated ability to win new business and proactively deliver outstanding service to clients.
• Driving sales into our platform through targeted campaigns and promotion of specific investment products.
• Achieving sales targets across institutional clients, super funds and consultants.
• Supporting the Funds team to reach sales targets for relevant products.
• Contributing to presentations and pitching to clients as a subject matter expert on OA and our platform.
• Account management of key institutional and consultant relationships.
• Executing national roadshows for investment manager representatives to further promote products through various channels.
• Delivering educational and sponsorship opportunities through various conferences and professional development days.
• Domestic Travel is required in this role.

ADP Store is seeking a dedicated Business Development specialist to support our expansion efforts in Melbourne and across the state. In this role, you will manage our showroom, visit store owners such as IGA and Cellarbrations, and perform site measure-ups and consultations. This role is essential in promoting ADP as an industry leader, providing excellent customer service and driving sales growth through strong support and effective coordination.

About the company:

ADP Store Fixtures is an established retail services organisation that sources and manufactures shelving and display systems for retail chains. We are an Australian-owned organisation that seeks to provide cost-effective merchandising solutions on a local and national multi-site scale.

Our product offering is backed by our policy of continued investment in research and development to provide you with display systems that you can rely on.

Responsibilities:

• Oversee the daily operations of the showroom, ensuring it is clean, organized, and well-presented to provide a welcoming environment for customers.
• Assist store owners, including IGA and Cellarbrations, by providing expert advice and support on ADP products and services.
• Perform site measure-ups and consultations to understand customer needs, provide tailored solutions, and ensure the successful implementation of ADP products.
• Develop and maintain strong relationships with store owners and other key stakeholders, enhancing customer satisfaction and loyalty.
• Conduct F2F Visits at potential clients stores and locations to scope out project requirements and tailor solutions.
• Act as a liaison between store owners and ADP’s internal teams to ensure seamless communication and service delivery.
• Conduct outbound sales activities such as client presentations and customer calls to generate new business opportunities.
• Present proposals and presentations and follow up tenaciously..
• Analyze technical briefs and architect drawings for store projects, proposing suitable ADP solutions accordingly.
• Collaborate with the Sales & Marketing Manager to devise innovative ideas or promotions to bolster sales efforts.

Qualifications:

• Proven experience as a Sales Consultant, preferably with a track record in shop fittings & design industry. 
• Extensive experience and expertise in shopfitting.
• Proficiency in CRMs and familiarity with email systems.
• Demonstrated capability to initiate and sustain robust relationships.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Strong negotiation and persuasion abilities.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Willingness to travel as needed to meet with clients and attend industry events.

What We Offer:

• Competitive salary of $100,000 to $120,000 plus superannuation.
• Opportunities for growth and professional development.
• Supportive work environment focused on innovation and excellence.
• Exciting projects with meaningful impact in the retail industry.