Revolutionise AI Products as a Technical Product Manager

Are you a strategic and technical product leader passionate about building cutting-edge AI solutions that transform industries? Join our team of innovators at Nearmap and drive the future of artificial intelligence.

As a Technical Product Manager, you'll spearhead the development of our revolutionary AI platforms and products. From ideation to launch, you'll collaborate with brilliant minds in machine learning, data science, engineering, and design to deliver intelligent technologies that solve complex challenges.

The scope of your role will include (but not limited to):

Roadmap Delivery Ownership

• Manage and prioritise the product backlog in your area of responsibility, balancing the (often competing) needs and requests of multiple parties: customers, Solution Product Managers, Sales, Engineering, senior management.
• Be the custodian of your platform or project area on behalf of your customers and Nearmap – ensure that solutions are consistent, practical, high-quality and forward-thinking.

Analysis

• Take market-driven product requirements from Solution Managers and others, and add sufficient clarification and detail so that development teams can estimate, plan, design and implement with confidence.
• Work with designers and developers to synthesise diverse and competing vertical requirements into practical solutions that meet both the specific needs of the verticals, and the general needs of a broad customer base.
• Understand your customer in a data-driven manner – analyse available customer data, identify gaps in the data and recommend ways of plugging the gaps.
• Contribute to customer discovery (e.g. interviews) where needed.
• Predict and plan for future customer and infrastructure needs.

Delivery

• Be the Product Owner of your agile development team. Write crystal-clear user stories. Encourage and support iterative and collaborative development, favouring people over process.
• Identify and manage dependencies and risks.
• Help manage and coordinate releases.
• Facilitate reporting of progress against estimated dates, to Product leadership and senior management.

Continuous Improvement

• Identify opportunities to improve the way we work, and help make the changes happen.
• Identify necessary improvements to critical software systems and infrastructure to meet the needs of an evolving company and growing customer base.

If you join us on this exciting journey, you’ll love our inclusive values and share our ambition to become the source of truth that helps shape decisions for the liveable world.

Skills & experience we are looking for:

• Five or more years’ experience as a Technical Product Manager, Product Owner, Business Analyst or Systems Analyst working with agile development teams.
• Demonstrated success working with Product and Engineering teams to deliver quality product to market.
• Experience working on highly technical products and in highly technical organisations.
• Digital and SaaS product development.
• Software development, geospatial experience, or other similar technical chops
• Excellent written, visual and verbal presentation skills.
• Strong ability to detect and then resolve ambiguity.
• Good negotiation skills.
• Good influence skills, especially in teams.
• Sound understanding of software development process and a love for technology.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

As Technical Lead, you will primarily be responsible for improving the effectiveness and efficiency of the usage of IT systems. You will contribute to conversations and decisions around the most effective platform for operations and will report to the Team Leader.

** To be eligible for this position you will need to hold Australian Citizenship and be eligible to obtain Baseline clearance / NV1 **

What you’ll bring

Extensive knowledge of and experience with Active Directory relating to:

• Management and best practices
• Security
• Troubleshooting
• Architecture
• Backup and disaster recovery
• Compliance to auditing requirements such as ISO standards, Essential 8

Additionally, extensive knowledge of and experience with managing the below is desired:

• Domain Name Services (DNS)
• Active Directory Federation Services (ADFS)
• Network Policy Server (NPS)
• Public Key Infrastructure (PKI) and certificate management
• Utilising PowerShell for automation
  
  

Responsibilities

• Provide specialised skills and services to maximise platform use and efficiency
• Provide expert advice and guidance to business stakeholders to deliver short-term and long-term goals of Datacom
• Contribute to future planning, standards and guidelines
• Investigate available hardware and/or software and provide recommendations
• Build and maintain strong relationship with all stakeholders including third party providers and Datacom management of all levels

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.