Due to growth in both our domestic and international ventures, we are currently looking for a Helpdesk & Desktop Support Officer to join our team in Brisbane. We are looking for a suitably qualified and self-motivated applicant who demonstrates a strong, personal commitment to safety. You will also possess an enthusiasm for IT and can demonstrate the ability to successfully resolve IT issues through technical knowledge, effective communication and efficient management of a demanding and busy workload. Reporting to the IT Manager, your day-to-day responsibilities for this role will include: Providing helpdesk and desktop technical support to ensure smooth running of systems and network service access. Investigating faults and issues, reporting status to key stakeholders. Logging support requests in the IT Helpdesk Service Desk, ensuring requests are responded to and followed up in a specified and timely manner. Ensuring high levels of customer service is provided when dealing with face-to-face and remote issues. Providing clear…

Click here to view more detail / apply for Desktop Support Officer

Our client, a Leader within the Manufacturing industry, is looking for energetic and passionate Customer Service professionals to join their team based in Campbelltown. Reporting to the Team Leader Customer Service, you will be responsible for ensuring positive and successful interactions with customers and act as a Brand Ambassador for the business. These roles are permanent, full time and is a great opportunity to join a family values based organisation with a friendly and supportive culture. The hours are a rotating roster between 7am and 6pm and there is onsite parking available onsite. Duties will include but are not limited to: Handle a range of customer service oriented tasks including; placement of phone orders, delivery enquiries and product related enquiries Provide accurate information to customers about product information, in a confident manner Manage and update customer details at every opportunity Take ownership of customer escalation and/or investigation and see through to resolution Perform troubleshooting with…

Click here to view more detail / apply for Customer Support Specialist

HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR community and leading edge technology. It is this unique combination that puts us at the forefront of HR recruitment. HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR…

Click here to view more detail / apply for Learning and Development Support Officer

About the company: Join the largest government authority in Northern Australia!  Our client has a great opportunity for a Learning and Development Support Officer to join a busy team on a short term assignment until 10th May 2024 with possibility of an extension. About the role:Providing excellent customer service to both internal and external stakeholdersPerform all necessary administrative functions to support learning and development solutions Service requests including general correspondence and schedulingScheduling and recording of participants, maintenance of training program and personnel filesBooking training for staff and uploading certificates.  About you:You will have previous customer service experienceYou will have strong communication skills - both written and verbal You will have well-developed time management, prioritising, organising and decision making skillsYou will have demonstrated ability to quickly learn and work with various systems such as LMSYou will be a team player, but also able to work autonomously Benefits:ASAP start (pending checks)Temporary assignment until 10th May 2024 with possibility of extensionTownsville, QLD location$46.41…

Click here to view more detail / apply for Learning & Development Support Officer

Hospital Leadership Support Officer - Mackay Apply now Job no: 500235 Work type: Permanent Location: Mackay Categories: Administration About the role Mater Private Hospital Mackay is currently seeking a Hospital Leadership Support Officer to join their team on a permanent full-time basis. The Hospital Leadership Support Officer provides a proficient level of confidential secretarial and administrative support to designated Hospital Leaders to facilitate the delivery of operational goals, outcomes and service delivery models that particularly focuses on patient-centred care and a positive consumer experience.  Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the people of Mackay and surrounds since 1927. Located on the northern bank of the Pioneer River since 2003, our Hospital is a modern 105-bed facility featuring five operating theatres, a fully equipped day surgery unit, and a wide range of specialist clinical services.   Salary range: $35.45 - $39.62 per hour (MCAS3) plus superannuation and access to…

Click here to view more detail / apply for Hospital Leadership Support Officer - Mackay

• Work for a growing global company committed to ongoing development • Convenient Brisbane CBD based role | Easily accessible by public transport • Permanent full-time position working Monday to Friday About the position An opportunity has arisen for a Business Support Officer to join our close-knit team, working from our Brisbane City office. In this role, you will provide the business with high quality business administration support and secretarial services. You will work within our Finance & IT team and provide administrative support to key stakeholders including our Executive, Engineering, and East Coast operations teams. Core accountabilities include: - Provide secretarial services and support (answering phone calls, maintain office equipment and facilities, handle mail, organise meetings, etc.) - Raise purchase orders (POs) - Data entry in Pronto system - Corporate travel account administration and general bookings for staff - Maintenance of visitor and staff access cards and register - Monthly credit card reconciliation -…

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Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Adelaide. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

 

Sales Support Advisor Apply now Job no: 495601 Work type: Salary Location: Western Australia Categories: Corporate/Shared Services About the Role Due to continued growth, we have an exciting opportunity for a Sales Support Advisor to join our supportive team based at the Perth City Office. Use your experience and expertise to manage the sales process from quote, build, delivery, through to customer acceptance stages. Responsibilities: Prepare official quotations for the supply of new equipment, projects and capital parts. Manage the end to end of customer order to delivery process for the supply of equipment and capital parts. Support, with our Technical leads, delivery of key site based projects Manage budget performance and variations of all builds including invoicing and processing. Deliver post build reviews, including review of standard jobs and performance. Lead the Tender Specification Review process with internal stakeholders. Work in collaboration with the responsible Sales Executive to provide equipment build status updates to…

Click here to view more detail / apply for Sales Support Advisor

An opportunity exists for a talented and enthusiastic Clinical Nurse to join the Aged Care Team at Meekatharra Hospital – Midwest.

Position Profile: Plan, develop, implement and coordinate residential aged care and community care services and activities for the Murchison Multi-purpose Service (MPS). Ensure customers are provided with appropriate services that enable them to maintain optimal function in their homes, in both the community and residential care. Provide clinical nursing services to the MPS.

Area Profile: The WA Country Health Service (WACHS) Midwest health region of Western Australia covers more than 470,000 square kilometres, nearly one fifth of the State, with its population concentrated along the coast. The region is located in the northern middle section of Western Australia and incorporates three health districts - Gascoyne, Geraldton, Midwest and Murchison, is recognised for its unique natural environment and is a culturally diverse region with Aboriginal people representing 13% of the overall population.

Want to know more about this role? We encourage you to contact Peter McGinty on 0419 418 129.

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

ICT Business Analyst
Manly Beach office - Onsite
Salary: $70,000+ superannuation ($77,700)

About the Business
Lakeba engineers future technologies that accelerate businesses towards a better tomorrow.

ICT Business Analyst under the guidance and supervision of the Product Manager, will support activities aimed to comply with the requirements set out for each internal/ external product suite of Lakeba and completion of projects in the defined timeline, support managing expectations of all parties involved in the PM chain and other stakeholders. ICT Business Analyst will directly report to the Product Leader.

Key responsibilities:
• Assisting in the creation of the Product Backlog and prioritise these features
• Supporting Admin activities for Product as required
• Assisting in the creation of commercial models to evaluate and ‘prove’ hypothesis and articulating why a certain course of action should or should not be taken
• Acting as a ‘voice of the customer’ across the business and to the allocated projects
• Having input and say into the brand and product strategy for the business
• Analysing and documenting business/functional processes and System requirements using standard analysis methodologies and tools
• Converting business needs into functional designs or solutions using knowledge of Lakeba Products system capabilities, rules, and overall architecture for offshore developers’ team
• Liaise with UX/UI Designer, Technical Lead, Vendors to ensure the proper communication and execution of requirements as and when required
• Performing test and QA functions as required
• Opportunity to rapidly learn and acquire skills in high demand in the world of international development
Skills and experience:

• Bachelor’s degree in system engineering or similar (2+experience in It)Recent IT graduate with some exposure to Software Development/ Project Management.
• Experience working on Digital technologies highly regarded.

At Lakeba, we hold innovation, integrity, quality, and collaboration as paramount values. If you're a seasoned ICT Business Analyst looking to join a forward-thinking team and contribute to the growth of cutting-edge technologies, we invite you to apply. Join us on our journey to accelerate businesses towards a better tomorrow.

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

We currently have exciting opportunities across our Deal Advisory division at the Analyst and Executive/Senior Consultant level.
Debt Advisory Services
Borrowers need to realistically appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy. Our Debt Advisory Services team supports clients to appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy.
Strategy
Our Strategy team help clients solve their most complex problems and make clear strategic choices that set them up to execute with confidence and deliver results. We bring together a range of disciplines in a diverse and multidisciplinary team to support strategies that are grounded in rigorous analysis, actionable insight, stakeholder perspectives and industry experience.
Transaction Services
Our Transaction Services practice is made up of passionate people who offer high-quality clear-eyed analysis, strategic focus and disciplined execution to help clients renew and transform their enterprises. The team are recognised leaders in modelling and provides a range of services covering strategy modelling, deal modelling, operational modelling and MI, corporate planning and budgeting, and Supplier evaluation.
Valuations
Companies require reliable valuations to underpin transactions for transactions, tax, accounting, and financial reporting reasons. Our Valuation Services group offers technically sound, commercially focused independent valuations for specific client needs. Our forward-thinking and strategic team help clients formulate appropriate business objectives and strategies, tailored to individual client needs.
Mergers and Acquisitions
KPMG’s M&A practice is one of the largest and most successful M&A businesses in Australia with an enviable list of completed transactions across a broad range of industries including technology, consumer markets, healthcare, industrial markets and mining (services). Our M&A practice prides itself on providing independent corporate advisory services across a range of transactions including acquisitions, divestments, mergers, takeovers and capital raisings.
Financial Modelling
KPMG’s Financial Modelling team helps clients build bespoke financial, business and cost models that are flexible, robust, accurate and easy-to-use. Our team creates clear reports that can deliver tangible business benefits. Financial modelling assists the decision-making process for investment appraisals, transactions and deals, operational performance improvement and monitoring, financial restructuring and costing and pricing.
Restructuring Services
KPMG's Restructuring Services team sits within the Deals, Tax and Legal division helping clients across a diverse range of industries confronted with difficult challenges to improve and restore value.
Enterprise Deal Advisory
We can help clients get the most value out of a deal by providing objective advice across all stages of the transaction – from strategy development and target identification to implementation. We also work with clients to evaluate financing options and structure debt solutions that give them the financial flexibility they need to deliver on their growth plans.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems
• You enjoy working in the details, with a proactive attitude towards accuracy and deadlines
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning.
Your Experience
We are seeking individuals at the Analyst, Associate, Senior Associate and Executive level to join our Deal Advisory team, with the below skillsets:
Debt Advisory
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• Preference for current experience in securitisation transactions from a client facing role within a major Bank, Advisory firm, Investment Bank or commercial environment
• Ambition and passion for a career in the commercial environment and corporate finance.
Transaction Services
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial
• Transactions Services or Audit experience is highly advantageous.
Valuations
• Experience in excel-based financial analysis and advantageous if you have financial modelling capabilities
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial.
Strategy
• Exceptional analytical and quantitative problem-solving skills, and structured thinking skills combined with creativity
• Strong numerical capabilities combined with sound commercial acumen, with the ability to review and assess large volumes of technical data and distil the key strategic insights
• Experience working for a recognised consulting firm, or central strategy/corporate development team.
Financial Modelling
• Demonstrated experience building complex financial models supporting infrastructure or M&A transactions, and strong knowledge of Microsoft Excel
• Tertiary qualifications in commerce, law, economics, engineering or other relevant subjects and have outstanding academic transcripts
• Relevant professional experience likely gained in a Chartered Accounting firm, law firm, management consultancy, engineering consultancy, corporate advisor, investment bank, project finance team of a commercial bank, infrastructure fund, construction firm or within Government
• Relevant experience with M&A transactions and/or major projects, such as in the transport, social infrastructure, energy, mining, resources, or property sectors.
Mergers & Acquisitions
• Diversified M&A transaction experience preferably within a Big 4, corporate development team and/or investment banking/boutique firm
• A degree in business, commerce/accounting or a relevant discipline including CA and/or CFA qualifications
• Ability to help lead the day-to-day execution of a full cycle M&A transaction
• Exceptional networking and client skills coupled with the ability to identify business opportunities and develop engagement pipelines.
Enterprise Deals Advisory
• A degree in Commerce or Finance and ideally a professional accounting qualification
• Strong technical skills backed by a commercial flair and ability to interpret financial models
• Experience of data & analytics in a deal context.
Restructuring Services
• CA qualification or working towards completion, and degree in business, commerce/accounting or a relevant discipline
• Exposure to informal turnaround or restructuring engagements
• Prior insolvency experience across the range of formal appointments
• Proficiency in using Excel to interpret data and generate insights.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

We’re scaling up our Customer Insights and Marketing Analytics team at THE ICONIC and we’re on the hunt for savvy insights professionals to come and join our high-performing team. You’ll be surrounded by like minded colleagues who are customer obsessed data-lovers and are always striving for growth through continuous improvement and learning.

As Senior Customer Insights Analyst, you’ll be a core member of the team and in this newly created position you will play a pivotal role in shaping how customer data is harnessed through all levels of the business. The work itself is varied and interesting from supporting BAU analysis, refining and building new processes, engaging with cross-functional teams on projects and exploratory analysis to surface new action focused insights. You will collaborate with teams all across the business including Data, Tech, BI, Marketing, Finance and Category Management. 

What’s involved…

Leverage our wealth of customer data to build self-service reporting tools and dashboards that are automated, scalable and easily digested to enable informed business decisions
Develop a robust understanding of our customers to provide strategic input on marketing activities and onsite experience
Improve legacy reporting, use data to challenge the status quo and seek to continuously improve
Transform analytical output into actionable and results-oriented insights
Prioritise and respond to ad-hoc analytical requests from internal stakeholders

About you… 

Intermediate-to-strong SQL skills, comfortable manipulating large and complex datasets
Advanced Excel skills and confidence with data visualization tools such as Tableau or Power BI
Ability to manage priorities and thrive in a dynamic fast-paced environment
A love for continuous learning
Very organised, structured and process driven
Great communication skills and the ability to support others who aren't familiar with data
Google Analytics & GTM experience desirable
Facebook Ads Manager experience desirable
Marketing and/or retail experience is desirable but not essential. Experience working with customer data is highly regarded

Life at THE ICONIC...

Our culture of learning is an environment that supports and encourages the collective discovery, sharing and application of knowledge. This helps us to continually improve, achieve goals and attain new possibilities every day. From our ways of working and collaboration to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! To read more about our purpose, mission and principles, please visit our Careers page: https://www.theiconic.com.au/playbook/careers

Additional Information: 

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]

Health and Wellbeing is extremely important to THE ICONIC, so interviewing and onboarding for this role will be conducted virtually due to COVID-19.

Company Description

Greenstaff Australia HomeCare provides in-home tailored support and care to NDIS and private clients. As part of the Greenstaff Medical family, we employ highly experienced, skilled, and empathetic nurses and support workers across Melbourne. Our mission is to take the worry out of arranging personal and complex care for our clients.

 

Role Description

This is a full-time on-site role for a Disability and NDIS Support Worker located in and around the Melbourne Area. Support Workers provide personalized and flexible care and support to clients in their homes. Support Workers will carry a caseload of clients to provide individualized support that promote independence and choice for the client.

 

Qualifications


Experience as a Support Worker, ideally 2 years working experience.
Excellent Interpersonal Skills
Experience working with NDIS clients and knowledge of NDIS framework..
Knowledge of Safeguarding principles and practices
Excellent communication skills, both verbal and written
Technical Support skills to assist clients with personal devices.
Certificate III or IV in Disability or Aged Care
2 x Covid plus 1 booster and Annual Influenza vaccines.
Working with Children Check
Current First Aid and CPR
Current Australian Driver's license and access to a reliable vehicle incl. comprehensive insurance


 

Why Choose Greenstaff HomeCare?

We offer a diverse, supportive and collaborative work environment, going above and beyond the industry standard to provide:


Competitive pay above Award classification
Weekly payroll for your convenience
Utilization of a dynamic Mobile App
On-the-job advice support, and mentoring
Opportunities for growth and career development
Apply Now

About the Opportunity

A mixed billing patient centred family practice in the Mount Austin region is needing more general practitioners to cater for their growing patient load. Based in a MMM3 area also classified as DPA this position is open to VR and Non-VR GPs who are unrestricted, working towards their fellowship or still subject to the moratorium. You will be joining a friendly team of doctors, allied healthcare professionals and management staff who are well supported by nursing and administration staff who take care of all the legwork around quality patient care. General medical services offered here include women’s health, care plans for chronic diseases and mental health, vaccinations, skin cancer, foot care, physical rehabilitation and nutrition with onsite pathology for your convenience. If you’re looking for your next GP role whether it be for a 3GA program or simply a change of scenery we’d love to hear from you!

Essential Criteria:


MBBS or equivalent
Must have a current and valid AHPRA GENERAL /SPECIALIST registration
FRACGP qualified
Team Player
Apply Now

About the job

Company Description

 

Thoughts Australia is a disability support services provider of the National Disability Insurance Scheme (NDIS), based in Melbourne covering all Victoria. The company was established to offer support that always puts participants first. At Thoughts Australia we provide a range of disability services to make a difference in the lives of those living with a disability. Our goal is to make each of our participants' lives easier, fairer, and more involved. We recognize the significance of customized care tailored to each person's needs and assist individuals facing lasting and substantial disabilities that impact their participation in everyday activities. Our specialties include Disability support, community nursing, support coordination, and Speech therapy.

 

Role Description

 

This is a full-time on-site role for a Disability Support Worker located in Melbourne, VIC. The Disability Support Worker will support individuals living with disability and work with them to enhance their daily lives. This is a challenging and a very rewarding role that requires high levels of empathy, patience, and communication skills. The Disability Support Worker will provide both physical and emotional assistance to participants when needed, assist in daily activities, and work collaboratively with team members to provide the necessary support.

 

Qualifications

 


Certificate III or IV in Disability, or a related field, is desirable
Experience in disability or aged care, or equivalent community services exposure
Ability to work flexible hours including evenings, weekends, and public holidays is key
Strong communication, listening, and problem-solving skills
Ability to work independently and part of a team, being highly motivated and reliable
Must have full working rights in Australia


 

 

Thoughts Australia is committed to achieving a diverse workforce and strongly encourages women, Aboriginal and Torres Strait Islanders, people with disabilities, and culturally diverse backgrounds to apply for this exciting opportunity. Apply Now

Launch Your Rewarding Career in Child Care (No Experience Needed!)

Do you have a passion for making a difference in the lives of children?

We are seeking enthusiastic and caring individuals to join our growing team as Child Care Support Workers!

In this exciting role, you'll play a vital part in creating a nurturing and stimulating environment for young learners. You'll work alongside experienced educators, assisting with daily routines, engaging in fun activities, and fostering the development of our precious little ones.

We're looking for someone who:

-Has a genuine love for children and a desire to see them thrive
-Is patient, energetic, and has a positive attitude
-Is a strong team player and enjoys collaborating with others
-Has excellent communication skills and enjoys interacting with parents and guardians
-Is reliable, responsible, and committed to providing high-quality care

While prior experience in childcare is a plus, it's not required! We offer comprehensive training and ongoing support to help you flourish in this rewarding field.

What we offer:

-Competitive salary and benefits package
-A positive and supportive work environment
-Opportunities for professional development and growth
-The chance to make a lasting impact on young children's lives

Ready to take the first step in your childcare career? We want to hear from you!

Please submit your resume and cover letter.

Join our team and make a difference today!

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for product support, field testing and/or commercial deployments. RESPONSIBILITIES: • Provide technical support for ADB customers working with complex RF and IP networks and systems. Tasks include: o Answering technical questions either on the phone, e-mail, and on-site o Establishing and apply procedures to restore the operation of deployed ADB products o Using advanced troubleshooting methodologies and techniques, determining the nature of customer issues (root cause) resulting from the interaction of ADB products with other system components within complex RF and IP networks o Perform maintenance of Headend, Datacenter and Customer Premise Equipment products o Act as customer point of contact when an internally coordinated effort is required to resolve customer issues o Advocating internally within ADB engineering for changes to improve customer experience when best practices can be identified while working with ADB customers and other ADB engineers • Setup, conduct and record lab tests for RF and IP products within the ADB product portfolio • Independently diagnose and resolve product issues, as well as work with ADB engineering development teams, customers, and other field engineers to create optimal solutions • Using advanced troubleshooting methodologies and techniques to conduct log file analysis, database research, and use other mechanisms to diagnose and resolve issues • Effectively communicate technical issues to internal and external partners, must be able to communicate both verbally and in writing including writing professional procedural documentation and technical descriptions as necessary • Occasionally deliver presentations to internal and external audiences on issue resolution, risk analysis, technical proposals, etc. • Perform other duties as assigned by the Engineering Operations Manager
REQUIREMENTS: • Must possess a valid Driver’s license • Must possess a valid Passport • Travel: 5 years) in the Cable IT field.
PREFERRED EXPERIENCE: • Must have a proven track record of successful troubleshooting, issue resolution and root cause analysis within complex IT and RF environments, with particular focus on hardware appliances in IPTV and SAT TV industry technologies • Understanding of STB operational behavior: Tuning, Conditional Access, return-path communication • Knowledge and experience in Set-top box architecture, SAT & IP network topologies, common system components, content delivery mechanisms • Ability to research, absorb, and apply industry standards that frame the operations of ADB STB products such as, Satellite and IP video delivery, overall knowledge about digital media transport and compression formats • Knowledge of Linux systems administration and command line interface use. Including some knowledge of shell scripting. • Experience with virtual machine and High Availability (HA) environments. • Competent knowledge of SQL.

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for product support, field testing and/or commercial deployments. RESPONSIBILITIES: • Provide technical support for ADB customers working with complex RF and IP networks and systems. Tasks include: o Answering technical questions either on the phone, e-mail, and on-site o Establishing and apply procedures to restore the operation of deployed ADB products o Using advanced troubleshooting methodologies and techniques, determining the nature of customer issues (root cause) resulting from the interaction of ADB products with other system components within complex RF and IP networks o Perform maintenance of Headend, Datacenter and Customer Premise Equipment products o Act as customer point of contact when an internally coordinated effort is required to resolve customer issues o Advocating internally within ADB engineering for changes to improve customer experience when best practices can be identified while working with ADB customers and other ADB engineers • Setup, conduct and record lab tests for RF and IP products within the ADB product portfolio • Independently diagnose and resolve product issues, as well as work with ADB engineering development teams, customers, and other field engineers to create optimal solutions • Using advanced troubleshooting methodologies and techniques to conduct log file analysis, database research, and use other mechanisms to diagnose and resolve issues • Effectively communicate technical issues to internal and external partners, must be able to communicate both verbally and in writing including writing professional procedural documentation and technical descriptions as necessary • Occasionally deliver presentations to internal and external audiences on issue resolution, risk analysis, technical proposals, etc. • Perform other duties as assigned by the Engineering Operations Manager REQUIREMENTS: • Must possess a valid Driver’s license • Must possess a valid Passport • Travel: 5 years) in the Cable IT field. PREFERRED EXPERIENCE: • Must have a proven track record of successful troubleshooting, issue resolution and root cause analysis within complex IT and RF environments, with particular focus on hardware appliances in IPTV and SAT TV industry technologies • Understanding of STB operational behavior: Tuning, Conditional Access, return-path communication • Knowledge and experience in Set-top box architecture, SAT & IP network topologies, common system components, content delivery mechanisms • Ability to research, absorb, and apply industry standards that frame the operations of ADB STB products such as, Satellite and IP video delivery, overall knowledge about digital media transport and compression formats • Knowledge of Linux systems administration and command line interface use. Including some knowledge of shell scripting. • Experience with virtual machine and High Availability (HA) environments. • Competent knowledge of SQL.

ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

The Role

We are looking for a motivated L2 Support Engineer with at least 2 years' experience providing Level 2 support who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment.

• Good knowledge of:
• Microsoft 365 and Azure cloud platform
• Teams and SharePoint
• Active Directory
• Excellent time management and organisation skills
• Ability to work autonomously and in a team
• Excellent professional communication skills - face-to-face, phone and email
• Excellent customer service skills and a strong sense of empathy
• Strong analytical skills with the ability to think outside of the box
• Hands-on experience with Windows Server and basic roles
• Ability to troubleshoot complex technical issues
• Excellent knowledge of Windows 10 and Office Suite
• Good knowledge of basic network troubleshooting
• Commercial awareness

Whilst not essential, any of the following boxes you can tick earn you bonus points

• Experience working for a Managed Service Provider (MSP)
• Relevant bachelor's degree level qualification
• Any certifications
• ITIL certification
• MacOS knowledge
• Technologies:
• Hypervisor (VMware, vSphere, Microsoft Hyper-V)
• Veeam Backup and Replication
• Email Security (Mimecast etc.)
• Sophos Endpoint Protection or XG Firewall
• Microsoft SCCM or Azure Intune
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels. Plus you get all the perks involved in working at our clients site.

• Supportive environment
• Training / mentoring programs
• Regular, fun social events
• Workplace giving program, including paid volunteer days
• Great bonus structure

About The Client

Mahadev Food Pty Ltd is a traditional Indian restaurant in Hawthorn in Victoria. They are currently looking for an experienced Chef to join their team.



The Role

You will have the opportunity to work in a truly dynamic team and you will have the chance to display your creativity in the dishes that you create. You will also have the opportunity to progress through the ranks at the restaurant.

This is a full time role with an annual salary set at A$70000 – A$75000 plus superannuation, depending on experience.


The Responsibilities

Your tasks at the restaurant will consist of:

· Manage and supervise culinary staff including cooks and food preparation workers.
· Inspect the levels of ingredients, raw food supplies and other raw materials and ensure optimum stock levels
· Give orders for required supplies and making necessary requisitions for the required stock, frozen food items, beverages and other raw materials
· Inspect the received products for their quality, quantity and other attributes
· Schedule food production and managing schedule of operations through optimum use of resources and materials
· Assist kitchen staff in overall kitchen operations to ensure timely services
· Observe methods of food preparation being used by the food preparation team to ensure consistency
· Designate and assign duties based on personal capacity and capabilities, with respect to preparation of ingredients, cooking and delivery of food items
· Inspect and make use of various cooking appliances for completion of orders, inspecting the appliances for cleanliness, functionality and usability
· Perform other inventory duties, performing stock rotation
· Working with the management and showing active participation in assigning prices to various menu items, based on factors such as cost of labour, ingredients and other overhead costs
· Guiding and mentoring the employees, identifying and providing solutions for any potential issues and worker grievances
· Consistently ensure high levels of cleanliness, organization, storage and sanitation
· Ensuring that kitchen workers maintain personal hygiene and follow the cleanliness and sanitation standards
· Ensure food items being prepared are prepared within the established food preparation, portion control and pricing policies.
· Manage relationships with distributors and resolve issues with vendors promptly.
· Follow the budget established by the restaurant manager.
· Ensure safety and sanitation practices in the kitchen.
· Manage kitchen staff and delegate tasks related to meal prep, cooking and delivering food to diners in a timely fashion.




The Requirements:

To be considered for the position you must meet the following requirements:

· Strong food knowledge and skills in authentic Indian cuisine
· Relevant qualifications in cookery or hospitality
· Minimum 2 years of experience as a Chef in a similar role
· At least 1 year experience in Indian Street Food Cooking
· Must be able to work with Indian ingredients.
· Passion for great food and presentation
· Understanding of, and commitment to, food safety
· Experience in kitchen operations and in managing a team
· Experience in training kitchen staff
· Ability to work well under pressure
· Goods ordering and menu costing
· Stock control and wastage minimization
· Able to work to a flexible roster includes weekends

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await! Join us as a qualified Aged Care Worker, providing exceptional support and care to elderly clients in their homes. Enjoy flexible shifts, non-profit salary packaging, and reimbursement for travel. Grow your career in a supportive environment while making a meaningful difference in clients' lives. What we offer:

Flexible hours, Monday to Sunday
Non-profit salary packaging (up to $15,900 for Everyday Living Expenses & $2,650 Meal Entertainment allowance)
Permanent and casual roles available
Reimbursement of travel expenses and paid travel time
Career and professional development opportunities
Work-paid mobile phone for managing schedules and timesheets

About you:

Certificate III in Individual Support/Aged Care/Disability Support/Community Services (highly desirable, traineeships available)
Caring nature with empathy for elderly clients
Desire for a rewarding career with skill enhancement
Registered and reliable car with comprehensive insurance
Current First Aid and CPR certificate or willingness to obtain
Willingness to undergo a National Police Check

Our commitment to diversity: We welcome applications from all backgrounds, including Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We value everyone's safety, respect, and inclusion, regardless of gender, sexual orientation, ethnicity, or disability. Make a positive difference in clients' lives. Apply now to unlock your potential at RSL LifeCare! Please click here to apply.

Role: ICT Business Analyst
Location: Melbourne

ICT Business Analyst Job Summary:

We are searching for a successful individual with a degree in information technology, computer programming, or computer science, as well as relevant experience. The following are the roles and responsibilities has to specify ongoing and prospective operational scenarios and collaborate with internal clients and stakeholders to ensure correct interpretation of business needs to ICT system requirements; has to collect and analyze detailed information to establish suggestions; has to add value to identifying the ICT company’s future outcome and has to create strategic time to meet the internal clients’ process development targets. The team will be responsible for estimating the effects of efforts on company applications, incorporating all relevant numbers and accurately estimating the issue, as well as assessing processes and configuring, developing, and testing tools in the specific area of expertise. Expertise with IT tools such as success criteria, power BI, and Inaz is preferred.

ICT Business Analyst Job Responsibilities and Duties:

• Design and implement best practices and processes for enhanced system methods by performing analysis to determine configuration specifications and business technical requirements.
• Perform a testing process to track progress and assure the highest level of quality.
• Prepare training materials for clients as well as plan formal sessions and seminars in collaboration with clients
• Develop best practices and guidelines for system functionality
• Maintain up-to-date understanding of business and IT processes
• Manage software programs using process and data modeling approaches
• Handle budget planning and utilization for a project
• Interact with users to collect insights and assist in fixing problems
• Make recommendations to higher management to maximize profit by enhancing system procedures
• Maintaining an accurate record of essential technical and commercial facts

ICT Business Analyst Skills and Qualification:

• Bachelor's degree in information technology, computer science, or related field
• Must possess a minimum of 3 years of experience in the similar field
• Analyze, develop, evaluate, modify, test, and build a system in a variety of functional domains.
• Work quickly and reliably with the client’s planning department
• Functional analyst expertise with a strong emphasis on deployments
• Debugging abilities
• Business analysis certificate
• IT skills
• Computer and electronics
• Customer and personalized service

Job description
The Role

The Transaction Monitoring Analyst main responsibility relates to the investigation of daily transaction monitoring alerts, raising Unusual Activity Referrals and reporting SMRs where required.

You will also assist in other AML/CTF responsibilities including ECDD, PEP and Sanction reviews, and oversight of the reporting registers to ensure data entry accuracy and adherence to SLAs.

You will also be required to raise any AML risks or vulnerabilities and assist in continuous improvement as our Transaction Monitoring and AML function matures.

About You

To be successful in this role, you will need to have:

· Experience in investigation of daily transaction monitoring alerts

· Knowledge of IFTI, TTR and SMR organisation and reporting

· Sound understanding and working knowledge of the AML/CTF program: Part A and Part B regulatory requirements.

· Previous experience interacting with external partners such as law enforcement agencies, vendors, and banks to action requests and validate information

· Identifying AML risks and vulnerabilities

· Understanding of the legislative requirements and policies that underpin fraud control operations

· Excellent written, communication & organisational skills

· Strong analytical skills

· An enquiring mind and a good eye for detail

· Ability to multi-task

· Transaction monitoring and suspicious matter reporting experience essential

· Minimum 2 years in a similar role

· Understanding of other AML functions including ECDD

· Relevant bachelor degree