Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role
You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and requirement; as well as providing specialist complaints advice and ongoing maintenance and promotion of the Chubb risk and compliance framework for Australia and New Zealand.

Your Responsibilities
- Investigate, analyse and prepare determinations of complaints for Internal Dispute Resolution (IDR) in Australia and New Zealand;
- Prepare External Dispute Resolution (EDR) responses for the Australian Financial Complaints Authority (AFCA) and New Zealand’s Financial Services Complaints Limited (FSCL);
- Liaise with AFCA/FSCL where appropriate;
- Attend EDR Conciliation Conferences in order to reach negotiated settlements with customers/ their representatives;
- Refer IDR determinations to the Dispute Resolution Committee (DRC) to assist in determining the outcome of both retail and wholesale disputes;
- Liaise with business units to coordinate and deliver effective handling of complaints;
- Adhere to timeframes contained within the General Insurance Code of Practice. the New Zealand Fair Insurance Code and ASIC RG 271;
- Maintain thorough and up to date records in respect of assigned complaints;
- Identify and draft ‘Learning Points’ in respect of issues, themes and trends arising from complaints for reporting purposes;
- Conduct root cause analysis of complaints in order to identify ways to minimize complaints;
- Identify any possible breaches of relevant legislation, regulations and obligations by the business
- Identify and report Compliance incidents and breaches;
- Identify and escalate complaints which may be a potential media or legal threat to Chubb;
- In addition to the duties and responsibilities set out in this position description, the employee shall carry out any other reasonable work-related requests made by the employer.

Your Skills & Experience
- Tertiary qualification in law, commerce, accounting, business or similar is desired
- Knowledge of Financial Services regulatory compliance
- Complaints and dispute resolution experience and/or industry experience within banking, finance, insurance or superannuation (claims handling experience would be beneficial in understanding the process)
- Analytical skills- ability to solve complex problems and have a solution focused mindset
- Excellent oral and written communication skills
- Excellent attention to detail
- Ability to multitask and adhere to deadlines and work in a changing environment
- Ability to work autonomously and collaboratively
- Highly organised and possess great time management skills
- Ability to manage customer and stakeholder expectations;
- Proficiency in Microsoft Office Outlook, Word and Excel.

Applications Open: 15th of December 2023
Applications Close: 15th of January 2024

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

Click here to view more detail / apply for ICT Service & Support Officer

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

Click here to view more detail / apply for TMD Technical Support Officer

About the Company

At AEIOU Foundation for Children with Autism, we have a simple yet sincere goal: to provide early intervention that enables children with autism to live their best lives. It’s how we do it that sets us apart from everybody else.

AEIOU is a profit-for-purpose organisation, established in 2005 to deliver high-quality therapy and care. Our family-centred program meets the Guidelines for Good Practice and supports children with autism to develop essential life skills, independence, and confidence.

We are excited to offer experienced professionals the opportunity to join AEIOU in the critical role of Behaviour Analyst.

The position:

* Location: AEIOU Gold Coast
* Full time / permanent position

This is an exciting opportunity to support children with autism aged 2 - 6 years. Working within a therapy team, you will be contributing to individual plans to support children to maximise their cognitive and social capabilities, and to reduce or eliminate maladaptive behaviour. The Behaviour Analyst provides training and supervision to team members in their area of expertise including how to conduct assessments and deliver behavioural interventions. You will ensure the clinical program is implemented effectively, and children are best supported to meet their therapy and education goals.

About you:

Ideally you are a Certified Behaviour Analyst (CBA/BCBA), however if you have completed or a Masters in Applied Behaviour Analysis, are studying towards your CBA qualifications or hold a current CBAU/BCaBA qualification we would welcome your application.

You will be someone who has experience delivering therapy services to children with Autism and have an understanding of the principles of behavioural interventions (including Applied Behaviour Analysis (ABA) and other complementary models of practice).

You will need to hold (or be able to obtain) a current Blue Card/Working with Children Check, NDIS Worker Screening Check and have your COVID-19 Vaccination certificate (double-dose) or have an exemption.

What we do for you:

* Competitive above award wages - base salary range from $76K to $104K plus super (salary is negotiated based on qualifications and experience)
* Salary packaging benefits of up to $15,900 per year which increases your take home pay
* Four week intensive induction program and ongoing supervision with a senior therapist
* Paid Parental Leave
* 5 weeks annual leave, plus the option to purchase an additional week
* Employee Assistance Program (EAP) for staff and immediate family
* Regular paid professional development days
* Values-based quarterly recognition awards

Culture

AEIOU Foundation is a caring culture with a drive to continually improve and provide employee recognition through clear organisation values: Support, Teamwork, Excellence and Passion.

How to Apply

Apply for this position today by attaching a brief cover letter and a resume.

Labour Solutions Australia (LSA) is a national labour hire and sourcing specialist company. We provide a quality workforce solution to various clients and industries across Australia.
Aged Care Facility located in Tuncurry NSW 2428, who respect the individual’s dignity and their rights whilst in their care.
Roles start in end of January early February 2024. Full Time work on offer
Full Time minimum 38 hours per week.
30 Positions on offer

Starting pay is $29.76/hour Level 3 as per the Aged Care Award 2020. Additional payments or penalties are as per the Award
Onsite training provided with progression opportunities.

7.6-hour shifts, Monday to Sunday - Morning, afternoon and evenings, with start and finish times between 6am and 6pm
Flexibility to work these hours is essential.
You will be required to complete duties in Residential care facility and hospital setting, this role does involve heavy lifting

Your Duties in Residential Aged care
- Assisting residents with daily activities including feeding, bathing, dressing, grooming, mobility, changing linens, and taking medication
- Aiding other medical personnel as they provide treatment, interacting with patients
- Assist in patients with daily activities
- Clean hospital rooms
- Transport patients to diagnostic tests
- Help with grooming and eating
- Listening to patients needs in a hospital setting

Requirement for the role

- Certificate 3 in Individual Support
- Flu/Covid Vaccination certificate
- Availability to work a variety of shift
- Work well in team environment
- Excellent communication skills and enable to communicate effectively with residents, team members and visitors

Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.

JOB DESCRIPTION

Join Our Team as a Business Analyst!

Are you passionate about leveraging data-driven insights to foster continuous improvement and drive business success? We are seeking an enthusiastic and analytical-minded Business Analyst to join our dynamic team.

As a Business Analyst, you will play a pivotal role in extracting, analyzing, and transforming data to provide actionable insights. Collaborating with various stakeholders, you will drive improvements through data-driven decision-making processes and contribute to our continuous improvement and customer management initiatives.

Key Responsibilities:

• Extract, interrogate, and cleanse data from various sources using automated tools.
• Perform in-depth analysis to derive actionable insights, presenting them through visualisation tools like PowerBi.
• Collaborate with stakeholders to identify and qualify improvement opportunities based on data analytics.
• Develop and maintain databases and data systems to optimize statistical efficiency and quality.
• Collaborate with cross-functional teams to identify process improvement opportunities and devise data governance strategies.
• Prepare comprehensive reports highlighting trends, patterns, and predictions derived from data analysis.

Required Skills & Qualifications:

• Proficiency in SQL databases, reporting packages (Business Objects), PowerBi, R, Python, and MS Office.
• 3+ years of Business Analyst experience in a transport, supply chain logistics industry
• Demonstrated capability to work with large data volumes from diverse sources.
• Strong communication skills, including the ability to develop presentations based on data analysis.
• Qualifications in Computer Science, Computer Engineering, Data Science, or related disciplines.
• Experience working effectively in a team environment and managing competing priorities.
• High attention to detail and the ability to meet critical deadlines in a fast-paced environment.

Desired Personal Attributes:

• Proven problem-solving abilities and high interpersonal skills.
• Self-motivated, results-driven, and adaptable to changing environments.
• Strategic thinker with an innovative mindset and a focus on continuous improvement.
• Integrity, accountability, and a customer-centric approach to work.

If you are a driven individual with a passion for deriving actionable insights from data and contributing to organizational success, we welcome your application!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

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About Us
SourseAI is an AI innovator that has combined applied AI and industry based models into a SaaS decision augmentation platform - Sourse. Leading ecommerce, telcos, utilities and entertainment brands use Sourse to drive the adoption of data informed decision making

We are looking for ICT Business Analyst to join our team.

Duties and Responsibilities:
• Work with stakeholders to gather and document business requirements
• Analyze business requirements and develop corresponding technology solutions
• Ensure technology systems support business objectives
• Provide technical guidance and support to project teams
• Manage projects from start to finish, including testing and implementation
• Evaluate business processes and workflows to identify inefficiencies and recommend improvements
• Develop user and training materials, conduct training sessions, and serve as a subject matter expert
• Collaborate with cross-functional teams and stakeholders to ensure project success
• Define functional specifications for system developers to follow
• Model data and processes to create clear system specifications
• Manage projects using project management methodologies and techniques, including planning, cost estimation, and resource allocation
• Ensure the quality and integrity of systems through the creation and implementation of test plans
• Act as a primary point of contact and provide guidance in system project decision making

Qualification:
• Bachelor's or master’s degree in a related field
• A minimum of 2 years of relevant work experience
• Strong communication and presentation skills
• Strong understanding of technology, business processes, and project management
• Analytical and problem-solving skills
• Excellent organisation and time management skills
• Ability to work in a fast-paced environment and meet deadlines
• Ability to work closely with all stakeholders throughout the project

Salary: $70,000-$100,000 + superannuation
Job Type: Full time

Should you be qualified, send us your application right away!

We are looking for a Senior Technical Analyst to join Experian’s Decision Analytics business. The Senior Technical Analyst plays a key role in implementing solutions that deliver business benefits for our customers. This includes new prospects and new requests from existing customers, supporting requests and actively participating in the pre-sales and delivery phases of complex projects across our wide portfolio of products, including Originations, Customer Management and Fraud Prevention.

Ideally, once you have gained experience in the Experian product, the expectation is you will grow to be confident in presenting our solutions as well as leading technical workshops.

Experian Decision Analytics helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimise customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organisations.

What you’ll need to bring to the party
- Strong presentation skills (workshop, demonstrations, training)
- Advanced communication skills both written and oral
- Strong problem solving and investigation skills
- A teamwork focus, with a flexible, analytical and logical thinking approach
- Ability to build and maintain solid long-term relationships
- Excellent organisational and time management skills

What you’ll be doing
- Assist in business workshops and requirements definition with Product Consultants through to sign off
- Lead and facilitate technical Workshops and requirements definition through to sign off
- Development of interfaces and bespoke modules in line with industry standards
- Motivate simple, efficient and supportable implementations
- Provide technical advice and support
- Configure and install the Experian solution into our client and hosted environment
- Experience working in an Agile environment
- Creation of User Stories and Acceptance Criteria
- Technical Delivery / Development
- Technical Delivery Support
- Train, mentor or shadow members of the delivery team
- Assist pre-sales with client facing technical presentations and workshops
- Actively contribute to a positive working culture

More about you
- Desirable Technical Knowledge
o Knowledge of two programming/scripting languages and recent experience with at least one, among Java, Groovy, JavaScript, PL/SQL, T-SQL
o Operating systems: Windows, Linux (RHEL, CentOS) & Virtualisation
o Database: PostgreSQL, Oracle and/or SQL server
o Application Servers: Apache Tomcat, WebSphere, WebLogic, WildFly
o Networking: Firewalls, WAF, SSL, ALB’s and NLB’s
o Cloud: AWS / Azure / GCP
o Java / Groovy Design Patterns
o Java Performance Tuning concepts
o JMS Integration
o Web Services (SOAP and REST), REST/JSON/JWT
o Web technologies – HTML, CSS, JS, AJAX, Wicket
o TLS, Certificates and understanding of PKIX
o LDAP / SAML integration
o XML, XSLT, XSD, XPath, Apache FreeMarker
o Experience with at least one source control system (SVN, Git, Mercurial)
o Concepts of continuous integration, automated testing and other automation framework (Ansible, Jenkins)
o Presentation: PPT, Visio

- Experience
o Experience in Technical development, solution architecture and infrastructure definition
o Able to understand complex data flows through enterprise-grade solutions
o International experience and ability to work with virtual/remote teams
o Able to manage multiple, simultaneous implementations
o Deep understanding of systems, processes, applications and technology

About the role

We are seeking a compassionate and dedicated Residential Support Worker to join our team. As a Residential Support Worker, you will play a vital role in providing support and care to individuals with disabilities in a residential setting. You will be responsible for assisting with daily living activities, promoting independence, and ensuring the well-being of our residents.

No experience is necessary! We are committed to providing you with the training and support you need to be successful in this role.

Responsibilities:

-Provide personal care and assistance with daily living activities, such as bathing, dressing, and toileting
-Support individuals in developing and maintaining their independence
-Promote social interaction and engagement in community activities
-Monitor and report on the health and well-being of residents
-Work collaboratively with other team members to provide comprehensive care

We are looking for someone who:

-Is compassionate, caring, and has a genuine desire to help others
-Is patient, understanding, and respectful of all individuals
-Is a team player and is able to work effectively with others
-Is reliable, punctual, and has a strong work ethic
-Is committed to providing high-quality care

Benefits:

-Competitive salary and benefits package
-Full-time position with flexible scheduling
-Opportunity to make a positive impact in the lives of others
-Rewarding and fulfilling career

To apply:

Please submit your resume and cover letter.

We look forward to hearing from you!

We are seeking a compassionate and dedicated Family Support Worker to join our team. As a Family Support Worker, you will play a vital role in supporting families facing challenges, such as parenting difficulties, domestic violence, or financial hardship. You will assist families in developing coping skills, accessing resources, and building resilience.

Responsibilities:

-Provide individual and family support services to families facing challenges
-Conduct assessments and develop comprehensive care plans
-Connect families with community resources, such as counseling, parenting programs, and financial assistance
-Provide advocacy and support for families navigating complex systems
-Collaborate with other professionals, such as social workers, psychologists, and child protection services
-Maintain accurate records and documentation of clients' progress and well-being

Qualifications:

-Compassionate and empathetic nature with a genuine desire to support families
-Excellent communication and interpersonal skills
-Ability to build rapport and trust with families from diverse backgrounds
-Strong problem-solving and crisis management skills
-Cultural awareness and sensitivity to diverse family structures and dynamics
-Ability to work independently and as part of a team
-Reliable, punctual, and committed to providing high-quality care

Benefits:

-Competitive salary and benefits package
-Full-time and part-time positions available
-Opportunity to make a positive impact on the lives of families
-Professional development and training opportunities
-Rewarding and fulfilling career in a supportive environment

To Apply:

Please submit your resume and cover letter.

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Make a difference. Join us as a Disability Support Worker! (No experience needed!)

Do you have a kind heart and a desire to help others? Do you thrive in fast-paced environments and light up a room with your smile? If so, then becoming a Disability Support Worker might be your calling!.

In this role, you'll be the sunshine in someone's day:

-Helping with daily tasks: From getting ready to mealtime, you'll be the helping hand that allows individuals to be independent and
comfortable.
-Sparking creativity and joy: You'll lead engaging activities, encourage participation in hobbies, and witness the power of play and connection.
-Offering a listening ear and support: You'll be a safe space for individuals to express themselves, navigate challenges, and celebrate their
unique strengths.
-Working collaboratively with a team: You'll be part of a passionate group of individuals dedicated to empowering people with disabilities.

We're not just looking for experience, we're looking for you! If you have:

-A genuine desire to make a difference in the lives of others
-Strong communication and interpersonal skills
-A positive attitude and a willingness to learn
-A patient and caring nature
-A passion for inclusion and celebrating diversity

Then you have everything it takes to thrive as a Disability Support Worker!

We offer:

-Competitive salary and flexible scheduling: Choose the hours that fit your life, whether you're a morning person or a night owl, a full-time go-
getter or a part-time juggler.
-Meaningful and rewarding work: Every day, you'll witness the power of support, connection, and laughter. You'll be making a real difference,
one high five at a time.
-Ongoing training and development: We invest in our heroes! You'll receive comprehensive training, mentorship, and opportunities to further
your skills and knowledge.
-Positive and supportive team environment: We're a team of passionate individuals who believe in the power of disability inclusion and the
impact you can make. Get ready for collaboration, laughter, and endless high fives!

No experience required! We'll provide you with all the tools and support you need to succeed in this rewarding role.

Ready to unleash your inner hero and make a difference in the lives of others? We want to hear from you!

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Empower Young Lives: No Experience Needed! Be a Youth Support Worker

Do you have a passion for helping young people thrive? Are you energized by the challenges and triumphs of adolescence? If you yearn to make a real difference in the lives of young people facing challenges, then becoming a Youth Support Worker might be your calling!

In this role, you'll be the spark that ignites potential:

-Empower young people: Guide them through challenges, celebrate their successes, and help them develop essential life skills.
-Facilitate meaningful activities: From art therapy to sports groups, you'll design and lead engaging programs that spark their interests and
build confidence.
-Offer a listening ear and support: You'll be a safe space for young people to express themselves, navigate difficult emotions, and find
solutions.
-Connect them to resources: Whether it's mental health services, educational opportunities, or community support, you'll be their bridge to a
brighter future.

We're not just looking for experience, we're looking for you! If you have:

-A genuine passion for young people and their well-being
-Strong communication and interpersonal skills
-Creativity and a knack for engaging diverse personalities
-A calm, patient, and positive attitude
-A desire to learn and grow alongside young people

Then you have everything it takes to be a Youth Support Worker!

We offer:

-Competitive salary and benefits package: We value our team and show it! Paid time off, health insurance, professional development
opportunities, and the chance to make a real difference are just the beginning.
-Flexible scheduling: Choose from full-time or part-time shifts to fit your lifestyle. Whether you're an early bird or a night owl, we've got you
covered.
-Positive and supportive work environment: You'll join a passionate team who believes in the power of youth and the impact you can make. Get
ready for collaboration, laughter, and high fives along the way!
-Ongoing training and mentorship: We invest in our heroes! You'll receive comprehensive training, guidance from experienced professionals,
and the support you need to thrive.

No experience required! We'll provide you with all the tools and skills you need to shine as a Youth Support Worker.

Ready to embark on a journey of empowerment and connection? We want to meet you!

CALD Services seeks to provide the best possible services and support to enhance the lives of people with disabilities and their families. We are committed to efficient and effective services which are individualized, responsive and delivered within a framework of respect for human rights.

Our core belief is in the creation of a fairer and more equitable society for people with disabilities. CALD Services promotes the creation of an accessible and inclusive community which respects and values all its members. We are inspired to create services and supports which empower people with disabilities, further their independence and enhance their belonging within the community. Our vision is to create an inclusive world.

CALD Services is an NDIS registered services provider. We cover All of Brisbane & Gold Coast

We are seeking disability support workers to join our team.

Job Purpose:

The Disability Support Worker is responsible for implementing support services aimed at maximising the daily living, employment, social and recreational activities for people with a disability. Community inclusion, independence, decision making and personal choice should be promoted through these supports, with a focus on individual needs.

The Disability Support Worker is a valued member of CALD Services and contributes to the development of service practice through regular staff meetings, planning processes and policy reviews. All service delivery must be in line with the Policies and Procedures of CALD Services and the requirements of the Disability Services Act.

Responsibilities and duties:

• Support clients to participate in age-appropriate activities and tasks including employment, in home support, self-care and community access.
• Support clients to access activities and outings in the community.
• Provide direct care assistance to each client in accordance with their Care Plan and as directed by the Clinical Manager.
• Work in accordance with the medication administration policy, work health and safety procedures and client rights policies including privacy and confidentiality.
• Monitor the safety and well-being of the clients and report any concerns to the Manager.
• Provide 1:1 or small group training and support in response to individual client needs.
• Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication books as required.
• Participate in the Care Planning process for individual clients and monitor outcomes.
• Work with clients, family/ carers, relevant case managers and other professionals to support the client’s individual goals.
• In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
• Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
• Liaise extensively with other staff to ensure the overall smooth and consistent running of the service. • Report regularly to the Manager. • Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review. Provide back up and support to other staff as necessary. • Participate in Performance Development meetings to identify ongoing training and support opportunities. • Maintain petty cash and accurate records of all expenditures. • Notify CALD Services if you are unable to work your rostered shifts, with as much notice as possible. • Contribute to Case reviews with Employment Consultants and Facilitators.

Criteria:

• Certificate III in Disability or other relevant qualification or working towards obtaining qualification within 12 months.
• Experience in the delivery of personal care services and/or challenging behaviors is viewed favourably
• Genuine desire to provide the best quality support for people with disabilities. •Reliable character.
• Well-developed communication and interpersonal skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
• Ability to work in a very busy environment and to work both independently and as a part of a team.
• Understanding of privacy and confidentiality issues.
• Valid Driver’s License and access to a comprehensively insured motor vehicle.(further information attached to employment contract in relation to use of private motor vehicle policy).
• An acknowledgement from your insurance company that you will be using your vehicle(s) for work and will provide transportation to participants.
• A cleared Working with Children Check and National Criminal Record Clearance.
• Current and valid NDIS Worker Screening Check
• Covid-19 vaccination certificate
• NDIS Worker Orientation Module - Quality, Safety and You (Online Training)
• Covid-19 Infection Control Training (Online Training)

Role: Full-time
Remuneration: From $30 per hour; as per Industry Award.

Home Care Support Worker (Entry-Level, Full-Time/Part-Time)

Are you passionate about helping others and making a real difference in their lives? Do you have a kind heart, a patient demeanor, and a willingness to learn? If so, then a career as a Home Care Support Worker might be the perfect fit for you!

We're dedicated to providing high-quality, compassionate care to clients in the comfort of their own homes. We're looking for enthusiastic and reliable individuals to join our growing team as Entry-Level Home Care Support Workers.

In this role, you will:

•Assist clients with daily living activities, such as:
•Bathing, dressing, and grooming
•Meal preparation and feeding
•Medication reminders
•Light housekeeping and laundry
•Transportation to appointments and errands
•Promote client independence and well-being:
•Encourage participation in hobbies and interests
•Assist with exercise and mobility
•Support clients to make informed choices about their care
•Document client progress and needs accurately

We offer:

•Competitive salary and benefits package, including:
•Paid time off
•Health insurance
•Retirement savings plan
•Opportunities for professional development

Flexible scheduling:

•Full-time or part-time positions available
•Day, evening, and weekend shifts
•Positive and supportive work environment:

We value our employees and are committed to their growth and success
•You'll receive ongoing training and mentorship from experienced professionals

No prior experience is required! We'll provide you with all the training you need to succeed in this rewarding role. We're looking for individuals with:

•A genuine desire to help others
•Strong communication and interpersonal skills
•Compassion, patience, and empathy
•A reliable and responsible work ethic
•Ability to work independently and as part of a team
•A valid driver's license and a clean driving record

Ready to make a difference? We want to hear from you!

Please submit your resume and cover letter. We look forward to meeting you!

This is a role at VMLY&R Agency which is part of the WPP network.

No experience required

Job Type: Full-time

Salary: $70,000.00 to $120,000.00 /year

Location: Office location will be determined dependant on the right applicant, as we have offices based in Sydney, Melbourne, Perth, and Brisbane.

We are looking for a BA who has demonstrated experience in business and data analysis alongside project delivery. You’ll be confident working across functional teams and will be able to join our team on a Full-time basis within one of our agencies.

As a Business Analyst, you are responsible for leading the written recommendations and documentation required throughout the project lifecycle working closely with Clients and our Project Management Office, Technical Development, Design and User Experience teams.

Who are we looking for?

• 2 years agency experience
• High attention to detail
• Confidence in presenting to wide range of Stakeholders.
• Ability to think analytically and solve data problems
• Understand various concepts and terminologies, including highly technical content, and express them in a clear and concise manner
• Excellent analytical and research skills with the ability to collect and analyse complex material and data, and present it in accessible and clear/simple formats
• A person who can grow in to a more senior role in 18 months

You’ll need to be:

• Passionate, energetic & proactive
• Strong in organisational skills with ability to prioritise workload and multitask
• A team player
• Personable – with the ability to build and maintain strong relationships with clients
• Highly motivated
• Someone with strong written & verbal communication skills
• Someone who has a “can do” attitude

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role

Please apply using the link below. Only successful applicants will be contacted for an interview.